231 comments found.
Hi, this is Giuliano. I’m having trouble finding on the package the same colored interface I can see on the Lost Sound Demo. Do you have instructions ready on how to replicate that interface the way it is? I did install everything on my website, but I can’t see the same interface, only the simple one with one song and a grey color. Are there instructions somewhere? Thanks.
Hi, I’ve purchased by mistake as I did not see it uses SoundManager2, which is what I’m moving away from whilst I look for an alternative. SM2 isn’t fit for my needs. Please can I request a refund?
Hello, I bought the Gear Player. The most important thing doesn’t work. The head.jpg is not displayed. So I can’t be redirected to the player with a click. I copied 9 mp3 into the setup.json file, but only 4 can be seen.
The home page with texts should not be visible. The home page should be the player.
Can you help me?
Hello please send me the complete code.
I mean the entire html or php page.
That would make me happy.
post@pepe-grafik.deHello please send me the complete code.
I mean the entire html or php page.
That would make me happy.
can this be integrated with any website builder? how this will handle 150 tracks on single file?
While it does not have a hard coded limit, I’m afraid 150 tracks on a single wheel won’t be usable as you’d need to select a very small slice of the donut to actually kick off the song.
thanks for your quick reply (only after 10 months) but it’s been ages i already bought something else and missed your player, moreover amazing support
Hi there,
I am still having issues with Android devices, in particular Samsung Android 11 not being able to click on the names thus starting playback of the selected station of my radio streaming version of the Gear player please see https://sa-radio.netlify.app and https://airplay.netlify.app.
I am at a release stage of my app and this is the only unresolved bug keeping me back.
Could you maybe give me some ideas of what might help? Please I need your help.
Kind regards,
Martin martin.myburgh@me.com +27 83 268 1117Hey Martin. I did reply to your e-mail. It looks like there’s something interfering with the touch events. You might try to tweak the z-index on the player container and see if that sorts it out.
hey your plugin demo is not working 
Soundcloud is shutting down their API. I’ll update the demo shortly.
Hey No worries! Just letting you know! Maybe you could use Spotify instead!
Yeah I the player doesn’t work on chrome but it does in Firefox but doesn’t show the visualizer… I can send you a loom video if you’d like
Yeh, the visualizer relies on flash and it needs to be enabled manually for it to work. I suppose it shows its age after over 7 years. I might eventually consider rewriting this if I’d have the time. It should work in Chrome. Feel free to report any further details privately. I might release an update when SoundCloud is clear about what’s happening with the JS SDK as it is now it sounds like they won’t support client-side solutions anymore.
Awesome! Thanks for the update! It’s a badass player!!!!
Hi, I have problem with zip :
The archive could not be installed. No valid extension found. Extension installation failed.
Can you help ! Best regards
This is not a Wordpress plugin. Either pursue a custom dev route to implement it or feel free to ask for a refund.
Hi there,
I am a happy owner of the Gear HTML5 Player, but I need support please. I have found that there is a problem on Samsung phones. It seems there is a problem with the sensitivity of the track selection and it is not possible to select a track to play on these popular devices.
You can view my player at https://gear.koderun.us.
I would also like to launch the player with the gear fullscreen and not minimised?
Your help would be appreciated and I purchased another 6 months support.
Thanks,
Martin Myburgh https://about.me/martinmyburgh martin.myburgh@me.comHi Martin, I’ll look into this and get back to you. Apologies for the late reply.
I did reach out privately for this matter, Martin. Feel free to continue via email. 
Thank you replied yesterday
Hi! Having a problem with bootstrap modals. jquery.gearplayer.js – conflicts with bootstrap 5 modals
Any suggestions?
It sound like you’re loading jquery more than once. Have you tried to use the jQuery.noConflict(); method? Read more on https://api.jquery.com/jquery.noconflict/
Hey there -
I’m trying to embed the player on my site which is built on bootstrap 5 (www.colorfinger.net/main) ... I’m having some difficulty in two places:
1) It doesn’t appear to be responsive, so it’s getting cut off on the sides. Is there a better way to integrate the player into existing sites built on bootstrap without completely overhauling the main page into php? 2) The audio doesn’t appear to auto start no matter how I set up setup.json, I’m seeing a console error: Uncaught (in promise) DOMException: play() failed because the user didn’t interact with the document first. Does autoplay still work?
The easiest way to integrate it is through an iFrame. Autoplay should work as long you’re using the right version of the SoundManager library.
Hi I like your animation for a personal project, I it posible/easy to add links instead of the songs titles and add an image instead of the counter in the center?
Yes, with some custom work it’s possible.
Hello. I need to install this application on my website. My website its managed by a drag and drop platform. I have just an option to add html. How can I du that ?
Best way is to integrate it as an iFrame. There should be examples in the root you can use as reference.
Hello, so sorry, I purchased this thinking it was Wordpress plugin
Feel free to apply for a refund!
Hi Emmanuele,
I am on WordPress, who can help me to install it?
Can Envato help me to install it?
Thank you, Natalia
You’d need some dev work to integrate it into Wordpress. It’s not a plugin.
hi i have bought your player and we cant install it on wordpress ? please help
Hi, this is not a wordpress plugin. I’m happy to issue a refund if you bought it by mistake.
Hello, please i need your support with this, i had sent you a private message too but had no response, i have not been able to use this script as when I change the parameters in the json file to change configuration, this changes does not show up on front end, i had tried with all of them shows in front end, I can’t use the script if I can’t configure it, please help with this as soon as you can as I need to use it, thank you!
Hi, what is exactly the issue? You don’t see the updated setup reflected in the frontend? Which setting is causing you problems? It’s a big vague for troubleshooting.
Hello thanks for the answer, the issue is that the changes I make in the json files (setup and the other individual ones) are not reflected in front end, for example y change the name of the album and author, and it does not change when i open the audio player, also if i want to use just one mp3 and delete the other ones it does not take effect too, also I had tested to change the size of the player and it does not reflect in front end too, all the settings i had tried in json files are not reflecting in front end, thats the issue I’m having, looking forward to your comments, regards!
one other thing, is not possible to have all files local for the player? At this time is using 2 links to files outside my server to work, i would be much more comfortable having all the files the player work with in my server, I had tried using too the SoundCloud stream but it does not work, regards
There could be so many reasons it does not reflect the latest changes for you. The simplest one could be you’re editing the wrong files. Another reason could be cache. If your browser is keeping in the memory the json objects then you’ll have to refresh it, best if you’re testing in incognito mode if you’re having issue. Also try to run it on a webserver, even locally is fine with something like XAMMP or extensions witihin VSCODE that allow you spin up a local server with one click.
You can store your mp3 wherever, the player does not limit you in any way. SoundCloud should work if you got your API key.
Hello, by having the files in the server I mean that I can see 2 files (one css and one javascript) that are called from a external site, can this files be local and not call them from other server? For the configuration issue, im running the files on a web server where I have other things so there should not be any problem with that, also the configuration files I think they are the correct ones as the are the only json files in the script and the ones that are mentioned in the documentation for configuration, i don’t think is cache either as i had tries with 2 other browsers after configure and it does not reflect the changes, its strange, regards
Make sure you’re not running the player with SoundCloud mode on as it won’t call any local assets. If you need assistance feel free to share your project privately and I’ll inspect it for you.
Hello! still cant use the player as its not taking the configuration,i have not activated soundcloud, still doesnt work, where should i send you the information? regards!
Click on my profile. Bottom right there is a text field. Fill it out with your project url so I can inspect it and troubleshoot your issue.
Thank you, i have sent it,looking forward to your comments, regards!
I have now noticed that when i change a json file configuration and upload it to my server, then i go to the url of the json file and see that the configuration i had changed in the file doesnt show up at the file i see at the url, if i download from the server the file it have the configuration as i changed, is really strange, is like the files are stored in some kind of cache so it doesnt take the changes, looking forward to your comments, regards!
Got back to you with a detailed reply.
Is it possible to remove the track count (1/4, 2/4, etc.) from the bottom left corner? I will only be using a single entry for Icecast streaming and I don’t need it for my purposes. I didn’t see this as a configurable parameter.
Great product by the way!
Hi, yes you can just hide it with CSS. E.g. ‘display: none;’
Hi I emailed you a few days ago. I have been going through the comments and see you were able to provide a sample file.php with the player embed there without anything else to a user “M_Like_Moon” over a year ago. Could I request the same as I am having a really difficult time getting started with this player setup?
All the examples should be included already in the download package. Are you referring to the inline mode? Maybe contact me privately if you need assistance.
I already messaged you privately a few days ago. I’m unable to get any visuals to load. Only text loads on both the inline.php and index.php. I’m running via XAMPP and all the files provided are in the htdocs folder. Do you have a sample.php that demos the player out of the box?
I just requested a refund.
Received and issued. Thank you.
thanks, sorry i couldn’t make it work.
No worries. Take care.
