Discussion on FormCraft - Premium WordPress Form Builder

Discussion on FormCraft - Premium WordPress Form Builder

Cart 20,034 sales

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5876 comments found.

I can’t export entries to a CSV, just redirects to a blank page? Tried both Safari and Chrome. I’ve also tried to create a ticket but forgotten my login and I’m not getting a email when I click “forgotten password”? (I have a renewed license through your site).


RafailOps Purchased

hi, thanks for the great work. I need a checkbox that has 8 simple options but i want them to display one under the other. doesn’t work, a tag or p tag do strange things.. can you please help..

Apologies for the delay. Please create a ticket via our support form, and someone will get back soon!

Mozah11 Purchased

Hello I am trying to use the form but its not sending any emails to my companys email even the Email Autoresponders is not working. but when I use my gmail account it sends to spam folder why is that?


Please create a ticket here for support issues:


Submit Form is not sending emails anymore ! SMTP settings and email services are all working fine, Something wrong with the plugin. Please check

Please create a ticket here with more information. Thanks:

Getting this error all of a sudden, any idea?

Uncaught ReferenceError: FC is not defined at window.FormCraftSubmitForm (form.min.js?ver=3.7.2:2:2269) at HTMLFormElement.<anonymous> (form.min.js?ver=3.7.2:1:2752) at HTMLFormElement.dispatch (jquery.min.js?ver=3.6.0:2:43064) at v.handle (jquery.min.js?ver=3.6.0:2:41048)

Please create a ticket here with more information. Thanks:

Valli Purchased

HI, I am looking to build a search form, could Formcraft help with that? I need it to display tick boxes represending categories and as you tick the boxes, it´ll show the posts in each category.

Sorry that isn’t quite possible at the moment.

Hey, quick question. Is the latest version of Formcraft compatible with php8.0?

Yes, 8.0 is supported

I notice that none of the tutorials are loading. I have 200 MBPS symmetrical service and can stream HDTV but cant open your tutorials. Any plan on getting these fixed?

You can access our help site here:

It should be accessible. Is it not? Can you share a link that isn’t working for you?

Hello, does the PayPal ext in the current version still work with PayPal? Mine has stopped working and I’m trying to determine if there is any point in purchasing a support renewal.

I don’t think I received your email. Please create a ticket here:

You can also email me directly at, and do reference this comment.

I didnt send an email. I submitted a ticket on your system. Ive just resubmitted it.

Again, I have waited 12 days and you havent responded. Again I say that you cannot charge people for 6 month support packages when it takes you 2 weeks or more to offer support. We are now more than a month into the support package you sold.

Is it possible to auto-delete older entries ? Minimising the data stored in the website?

Yes, under Settings -> Advanced there is an option to delete form entries after X number of days.

Hello how are you

How to link user 1 to registration A User 2 for registration B user 3 for registration C

being that the user cannot see the other registered

Sorry I don’t follow. Please re-phrase?

Does it support PHP 7.4?

Yes, there should be no issues on PHP 7.4

[Pre-Sales] Hey interested in buying the plugin with PayPal add-on. But I have question, it is possible not to submit the form until PayPal payment is successful.

Please let me know.

Thanks and appreciate it

I’m afraid not. I’d recommend the Stripe addon, if possible.

Hi there, I have been using your plugin and it is great. I was wondering if the below is possible.

I am looking to add a unique sequential number to each form but it also needs to be generated and displayed at the time of the form being loaded on my website.

I am using the online form as a live order form for when selling products at a craft fair. I will use the form sequential unique ID as the input into the description field in my physical payment supplier description box when the customer pays for their order, but then use the form itself to capture customer details and their personalized order requests. I hope this kind of makes sense and is something I would be able to achieve using your plugin.

The form generates a unique ID for every response, and you can use it via [Entry ID]. However this is not generated when the form is made visible – it is generated when the form is submitted:

For that you want – it would make sense to use your own code to generate a serial number, and then put the value in a hidden form field.

Can I use plugin to create RFQ form with the ability to send it to specified categories of listing owners on my directory site? Without woocommerce.

Sorry we don’t have that capability out of box.


robnoon Purchased

Hi Nish. i cant see a way to make the image upload field required, can i do so using PHP? as its a crucial aspect of our form

Of course. You are free to modify the plugin code files as you wish.

There is a way to automatically enter the zip code in the MW WP form.

I love your form and want to apply it.

Is it possible?

Sorry but this isn’t possible for now.


Can I auto-fill the address when I enter the zip code?

Sorry this isn’t possible

Mozah11 Purchased

The form cannot upload any files keeps giving an error invalid. Kindly assist?

Please create a ticket here:

Mozah11 Purchased

We are not receiving any emails when people submit the inquiries. Even after setting the correct email. In addition, how can I send or forward those applications that we have received and they are on the backend to my email address

Please try some steps here to debug email issue:

Email forwarding should be setup via your email provider.

The support page its not working:

How can I integrate with Google Analytics to track the event button?

Please create a ticket here:

I no longer have access to support, it says: “Your license key is older than 12 months. Our support is limited to 12 months from purchase. To receive support for another year, please purchase another license here and use the new license key.”

But if I should have the right to see documentation without errors. This is an important information gap, not a bug on my site. I don’t have to have support to see the documentation correctly.

The documentation is accessible to everyone. We removed the GA page because of some compatibility issues. You can use JS code in the success message. I’d recommend trying that.


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