21 comments found.
Hello I asked to change license site several days ago
But Your team didn’t finish this simple job yet.
What’s wrong with you ?
Ticket Track ID : T1D3A42B3-001-IWA
Hello,
Our support team has already done its job.
Support response time is usually within 1 business day. Support Online: Sunday to Thursday 9:30 AM to 5:30 PM (GMT +6).
Friday and Saturday are our weekends.
Kind regards!
what demo do I have to access to add, delete or modify any products?
Hello,
There is no demo access available.
You can check out the FoodBook doc and video tutorials to check its features and how it works https://themelooks.net/documentation/plugin/foodbook/
Kind regards!
And if i want another theme… do you have another recomendations?
Hello,
FoodBook supports any theme and page builder. Hence, you can use any theme.
Kind regards!
Hello!! Is it possible to make a schedule delivery? The schedule delivery and pickup option.
Hello,
Yes, it’s an existing feature of FoodBook. Please check out FoodBook live demo https://themelooks.net/demo/foodbook/
Kind regards!
Hello!! my client wants to have catering service, so it would be like make your own catering experience or kits of food for 20 or 30 people… for pickup only, but this products must have a different time for pickup, not for next day maybe a week after option to select. Do you have this?
There is no existing feature like this.
Is it possible to customize it? Thank you! or maybe give custom hours of delivery to specific products?
If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt )
Kind regards!
Theme file is missing in zip
Please follow the instructions from the readme.txt file.
Hi, I don’t see the latest update available for download in my download panel.
Hello,
The latest version is 1.1.5 and a big update is coming soon.
Kind regards!
Gentlemen, when will you respond my ticket? I am unable to use the product.
Hello,
We are on Eid (Eid al-Adha 2024) vacation. Hence, all of our support will be unavailable until June 22. We apologize for the temporary inconvenience. Please keep patience.
Kind regards!
hi does it support wpml and rtl ?
Hello,
It support WPML, not RTL.
Kind Regards!
Hello, can I add 2 times per day for example from 8 a.m. to 1 p.m. and 5 p.m. to 11 p.m. thank you
Hello,
Yes, there has options for adding opening time, closing time, break start time, and break end time. In your case, you need to add opening time 8 AM, closing time 11 PM, break start time 1 PM and break end time 5 PM.
Kind Regards!
Can I use it in germany? And whats about different language-support?
Hello,
Yes, you can I use it in Germany. FoodBook is fully translatable with any language. It includes a .Pot file for translation using any translation plugin like the Loco Translate plugin.
Kind Regards!
Thanks for your reply! So I have to translate all texts on my own. Heavy stuff. But thanks for this hint.
You are welcome!
Pre purchase question is this platform multi restaurant where any restaurant can register on the platform? I have try to test the demo but did not see the multi restaurant
Hello,
NO. This platform is not a multi-restaurant system where any restaurant can register on the platform.
This platform is a multibranch system of a single restaurant where all of the branches of a restaurant can be managed in one platform where all of the branches will have separate dashboards for managing their orders.
Best Regards!
Must provide source code to make android app
Hello,
We didn’t understand what do you mean by this comment.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Best Regards!
sir it should be that brach automatically add or remove products and put your brach on off
Hello,
We didn’t understand what do you mean by this comment.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Best Regards!
is there any way to let customers Login/Register through otp?
Hi,
We are sorry to say that there are no pre-built options to do those. If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards,
ThemeLooks Team
for test which location should i enter ??
When I enter locate me, it will detect my current location and select the nearest branch ?
Hello,
You can use any of nearest address to the branch address.
Best Regards!
Can i set shipping as ” Shipping Rate = By Fixed rate =20 + Per Driving Distance each km 1 ” ?
You can use any of nearest address to the branch address ” Therefore, the customer must choose the branch and the closest branch will not be selected automatically right ?? “
Yes, you can set Kilometer-wise shipping rate and the customer must choose the branch. The closest branch will not be selected automatically.
is there any way to customize ?
If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards,
ThemeLooks Team
does it have pos system
No. If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards,
ThemeLooks Team
Hi Team,
A pre-purchase question here. I am looking to order the bundle, but would like to know that in future if I change my restaurant name and purchase a new domain, will I be able to use the plugins on the new domain? (I will be disabling the old domain and then enabling the new one.)?
I can contact you guys, and let you know about it beforehand when it happens.
Hello,
There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.
If your previous installation does not exist then you can provide us your purchase code to reset it to reuse.
Moreover, you can buy Extended License to get 100 site license.
Best Regards,
ThemeLooks Team
Hi Team,
Thanks for the reply. Does the FoodBook plugin support QR Code Generator?
Hello,
We didn’t test yet as we didn’t need it. You can test it by your own and let us know.
Best regards!
I have registered as an Envato user and got on the support forums. but there is no way for me to start a topic beside read other topics that are irrelevant to my issues. Please help me or direct me where I can at least submit a topic in support forum.
Hello,
Follow the steps below.
1. Login into our support forum
2. Please go to this link https://www.themelooks.com/support/forums/forum/foodbook/
3. Scroll down to post your topic.
Best Regards!
I am designing a website with multiple branches ONLY Offer Pick up. Each branch has a different pick-up available time. We do offer pre-order and pick up. My questions are:
1. How to set up pick-up time according to the branch business hours even if people choose pre-order? 2. How to have a dropdown bar or pop up on the home page for customers to choose different branches WITHOUT typing in their address? 3. How can I change the orange color throughout the website?
Please see our website here: https://demo.bobbiclayton.com/
I look forward to hearing from you.
Hello,
Please check out FoodBook Doc https://themelooks.net/documentation/plugin/foodbook/ All of your questions are covered there.
2. https://themelooks.net/documentation/plugin/foodbook/from-where-you-would-create-brunch/ & https://themelooks.net/documentation/plugin/foodbook/how-to-work-delivery-ability-location-check-system/
If you need further assistance the please follow the steps below to get support from our expert.
1. Login into our support forum
2. Please go to this link https://www.themelooks.com/support/forums/forum/foodbook/
3. Scroll down to post your topic.
Best Regards!
Hello, does your Plugin provides Features like : 1. accept / decline Option for incoming orders. 2. In Case the Order is too big, the kitchen Manager can change Delivery / Pick up Time in incoming Orders
Hello,
1. Our plugin has an “Order Cancel” button to cancel an order https://s3.envato.com/files/385604290/preview-screenshots/06_screenshot.png
2. There is no pre-built option to do this. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards,
ThemeLooks Team
I like the features you mentioned. but i have a few queries. (1) Can we add multiple branches with their own payment account so that whenever any user select the a particular branch then payment will land in their own account. (2) How branches will be notify on orders except from email. (3) CAN we embed any POS system because branches will be require to have it. (4) Do all the branches are required to add their own products or Admin can add them and branches can use them…
Hello,
1. It works with WooCommerce payment gateways. Hence, there is no option to add their own payment account for each branch.
2. We have a notification system on the branch dashboard. Please check out our live demo.
3. There are no pre-built options for embedding any POS system.
4. There is only one option to add products by admin.
If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards,
ThemeLooks Team
