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Pre Sale Question
i wonder the item still have support??
and do you plan any update
yes all our product have support.
Currently no. If you will found a bug you can report it. And you will fix it.
Note: is not Gutenberg Optimized.
Hello, how current is the script, do we have a security problem if we buy it?
any problem about security. Plugin is mantained.
Is this plugin compatible with WPML? Will the strings be translatable? And is there any way to create ‘categories’ of images that can then be filtered on-page (e.g., with buttons or similar)? Thanks! Andy
no is not possible create image categories.
I’ve been using this plugin to power my entire photo based web site which is wonderful. There is one potential problem, not sure if this is because of the plugin, or size of the photo. The Lightbox loads image performance is actually very slow. time to time, it takes few seconds( approx 10 to 20 seconds) for the picture to be loaded via Lightbox. could this because of the settings on the plugin itself? I have all my images delivered via CDN. I actually notice this issue on your web site demo as well. assuming that images on your web site for demo would be very small. it still takes 2 to 3 seconds to load in Lightbox, rather than instantaneously.
you need to regenerate your thumbnails. Probabily you use large image as full size.
After installing the plugin there is no Fast Gallery in Dashboard – Menu Bar. What can i do?
you need to disable gutenberg editor and press media.
I advise you to follow documentation inside plugin.
If you need more support open a ticket https://adtheme.ticksy.com/
Where can i find the documentation? I´ve allready disabled gutenberg but i can´t see Fast Gallery.
May you help me please?
replied on ticket.
I have a presales question.
I want to use this http://plugins.ad-theme.com/fastgallery/type-magnific-popup/
to emulate this : https://kingkong.com.au/web-design/
My question is what happens when the image is very tall in height? Does it scroll up and down with the full size or will it fix within the screen height? I want it to display the full image height which is larger/taller than the screen height. I don’t want to shrink to the limit of the screen height.
Your magnific pop is all showing landscape photo and I cannot see the effect if the image is taller.
basically I don’t want it to shrink to fit.
I took faith and bought this and it is shrinking to fit! please help!
Using Magnific pop up, there is a white border pop up version on top of the the magnific pop up.
Please with these two issue
I am trying to put a ticket in at the support area, but it’s saying my support has ended, even though I re-newed it. How long should I wait before I try to submit a ticket there?
I just replied at your ticket.
Hello, I am interested by your plugin Pro – Can we make an pagination? Split a gallery in multiple pages? Like this – https://enviragallery.com/addons/pagination-addon/
unfortunately currently pagination is not available.
Hi there, I just installed the plugin. I have set the settings of the image on a custom link (with a link to a page within the website). How and where do I change ‘open _blank to _self’? I would like to keep my visitors within my site.
open ticket here https://adtheme.ticksy.com/
I just repliead at your ticket.
If I have a site using fast gallery the standard WordPress version is it easy to upgrade to the visual composer version without damaging the galleries that are already there?
no unfortunately is not possible because the code is not the same. Unique solution is make it from zero.
I have installed the standard version and using it with visual composer and it’s working fine. The only part that is giving problems is the small image strip that comes up along the bottom of an image when clicked. It shows sometimes but not others. Is there some way to force it to show all the time?
for this type of support you need to open a ticket here https://adtheme.ticksy.com/ but I can see your support period has experied.
Also unfortunately I can’t replied you because I need to check url page.
Anyway is not advise to use Fast Gallery on VC because is not optimized inside it. If you want use fast gallery on VC I advise you to use Visual composer version of Fast Gallery.
I’ll have to purchase the VC version. That being the case can I copy and paste the photo numbers from the old galleries to the New galleries to save me having to upload 1000’s of photos again?
yes but you need to make it manually. So you need to get Id of image from old gallery and copy in new gallery like this:
where 508,507,506 are numbers of images ID.
That’s great. I’ll tell the client tomorrow and purchase it. Thank you for the help.
Presale: Is it possible to not have the overlay color and +text? Or the text in the gallery etc. I want all the text removed.
I want to remove the social media buttons at the bottom when the gallery opens and also remove the numbers i.e. 1/5 image
How do I do that?
please open a ticket here https://adtheme.ticksy.com/ with url page.
Hi! I have a pre-buy question, will i be able to change “Facebook like” to “Facebook share button”?
currently using prettyphoto no is not possible.
Also I just replied at your ticket open on fast gallery for visual composer.
Is there a way to display specific fields into the popup informations ? (like title AND caption)
unfortunately, currently is not possible. But it’s a good idea to add it in further version of plugin.
Buongiorno, complimenti per il vostro plug-in!
Il mio cliente voleva avere la possibilità di ingrandire (con le dita) le foto su smartphone.
Mi riferisco alla light gallery.
grazie in anticipo
questa version per wordpress non ha l’opzione light gallery.
I have a gallery using “Thumbnail + Mag Pop up + Grid + Responsive + Style 2” and I can’t change the aspect ratio of the thumbnail. I am trying to add this to my functions.php:
add_image_size( ‘fg-normal’, 800, 400, array( ‘center’, ‘center’ ) );
How do I change ‘fg-normal’ to be landscape (16:9 ratio) ??? Right now the crop if 800px x 800px ..
you need to write it:
add_image_size( ‘fg-normal’, 800, 400, true );
Now all image crop at 800×400.
Sorry, I was logged into my other account (gsquaredweddings). Is that support location the best spot to ask questions then?
if you have purchased a plugin you can open a ticket here https://adtheme.ticksy.com/
If you want presale or general question you can write here your question.
I’ve got it installed and all of my settings set, and yet, no matter what it seems to ignore them all and just use full size images all down the page. It’s incredibly ugly and no matter what I do or try to change, it does NOTHING and stays that way. Help, because otherwise I’m going to have to keep looking for another gallery plugin..
I didn’t see purchased flag.
Please open a ticket here https://adtheme.ticksy.com/ with purchased account.
Hello, do you also have a non-wordpress version of Fast Gallery?
no unfortunately we have only a WP Version.
Is it possible to add a link to the caption text?
Never mind. I figured it out. Thank you for such a great product!!
Actually, I can get the link to work, but when I add a target”_blank” it screws up my thumbnail.
try with this: target=’_blank’
yes, thank you, I just figured it out that it doesn’t like the double quotes… so things work when I use this—> No double quotes were harmed in the making of this link.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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