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119 comments found.

Is it possible to force all images inside gallery to be the same size? I am using FastGallery (http://moneyti.co/vmgallery/smiekligie-kaki/) and if images have different size it looks messy. I cannot find any style that would fit it. I am using a theme I baught and it comes with Fast Gallery plugin, thus I am not sure I can create support ticket.

Hi,

with this account you have not bought the fast gallery.

You need to open a ticket here https://adtheme.ticksy.com/ using the account where do you have bought the plugin.

Kind Regards

My client have bought a theme that has fast gallery included. I have purchase code for that theme, thus this doesn’t include Fast Gallery support, right?

theme name?

Hello, I do have an webpage where i am using fotorama slideshow, but i have a problem. Not all of the pcitures in the slideshow are in full height, some of them are cut on the top and bottom, and i can’t make it right. I tried with css but nothing happen (or i id somehting wrong), maybe a javascript could work but i tried few things and nothing worked. Any ideas? Here is the site:

http://nakme.naszastrona.eu/

Thanks !

Hi,

you need to open a ticket here https://adtheme.ticksy.com/ with the account that you bought fast gallery.

Kind Regards

Hi, under OPTION ONLY FOR FOTORAMA, I set auto play and full screen to be OFF. But the settings don’t do anything. The gallery still auto plays and shows the full screen icon on top right corner. This seems to be a bug?

Thank you.

Hi,

open ticket here https://adtheme.ticksy.com/ with url site where the gallery is loaded and temporary login details.

Kind Regards

I am unable to get the grid setting to work… all of my galleries display as masonry,even though I want grid. i have tried disabling all plugins, activating another theme, and even removed my custom css. Still, nothing resolves the issue. Here’s a link… http://www.getreadyforwow.com/cbre/1624-ellis-hollow-rd/ Can you help me please?

Hi,

I just replied at your ticket.

Kind Regards

Hello, it is very important for me to have a gallery that generates a separate click for each gallery image and each image within the gallery to have its separate url. Does your gallery offer this? Thanks in advance for your answer.

Hi,

if you select “Custom url” you can put for each image a different link. So when you click on each image you going to relative link added in custom field present in each image.

So you can create your gallery with different link for each image.

An example is available here http://demo.ad-theme.com/plugin/fastgallery/?page_id=191

Kind Regards

Sorry, you didn’t understand my question. What I need is: 1. each image to generate a separate browser click when browsed in the gallery .. and 2. each image to have its own url in order to be directly accessible within the gallery. For example new_gallery.php?id=21 accesses directly image Nr 21 from the “New Gallery” gallery.

Hi,

ok now I undestand. Actually unique solution for direct access at lightbox image link is prettyphoto. The link structure is this:

Page link gallery is this: http://demo.ad-theme.com/plugin/fastgallery/?page_id=64

Link to first image of gallery: http://demo.ad-theme.com/plugin/fastgallery/?page_id=64#prettyPhoto[album]/1/

Link to second image of gallery: http://demo.ad-theme.com/plugin/fastgallery/?page_id=64#prettyPhoto[album]/2/

But you can’t change this structure.

Kind Regards

hi there, there is a problem on the fotorama type of gallery. First 2 thumbnails are lost. In its place appears a grey square. I attach you a screen shot. thanks in advance!

Hi,

open ticket here https://adtheme.ticksy.com/ with account that you have purchased plugin. With this account I didn’t see the purchased flag.

Kind Regards

Hello, How can I remove the facebook like button, that shows when I open the images. http://i.imgur.com/eOAwb8B.png Also is there a way to format text size? color? in caption.

Thank you

Hi,

please open ticket here https://adtheme.ticksy.com/

Kind Regards

I’m trying to contact with you from yesterday, but it was impossible to send you the purchase code from https://adtheme.ticksy.com/ i wasn’t able to send it the code… and I need to help to take off the captions from slider… please can you help me ????

Hi,

as written in previous comment on my ipad air I didn’t see any error.

Try to change layout. Change it from masonry to grid.

Kind Regards

sorry I have not time to rigth now to revise you answer…

I revised all and trying to change from masonry to grid and comeback to masonry and is the same….

I cleared de caches from wordpress, cloudflare and all browsers what I tried and is the same….

And only happens in vertical mode and on Ipads, all the others pages what don’t have this plugging working perfectly over all devices, on the home with this.

And when I take off, this is loaded perfectly in all devices…

in fact when i try to change from masonry to grid I see the same… Now I still in “grid type”

So please check it you in another Ipad because here in three happens, (only in vertical and when you let to load to finish before of this come in a feedback)

Try in another Ipad please, and if you want we could to cancel the account and the purchase..

to me I like this pluggin but i’m having this issue what I can’t to left be…

King regards!

Hi,

currently we haven’t another ipad for check the problem.

Try this:

open assets.php

find and remove this:

wp_enqueue_script('fastgallery-frontend-script', AD_FG_URL . 'js/frontend.js', array('jquery'), '', true);

Now select grid layout.

Kind Regards

Presale Question: I like the one thumb option which opens the whole gallery. Can you adjust the thumbnail size of that image? Can you add a caption for that image? I saw several years ago you said it would be on the next update. Also, does the thumbnail image have to be included in the gallery or can it be specified independently?

Hi,

no the url for stat is the same. The url change but only for gallery type so for the stat are only 1 page.

Kind Regards

Hi,

no because this is a not a gallery but only to image in different pages and it seems a gallery but is not a gallery. You need to build 1 image for each page and it not a good solution for build a gallery.

Kind Regards

Pre-sale: Can I create a AUTO-WIDTH-CAROUSEL? With just one row of images just like this: https://owlcarousel2.github.io/OwlCarousel2/demos/autowidth.html

1- All images will have the same HEIGHT and VARIABLE WIDTH.

2- Should include lightbox (o similar) to enlarge the image when you click them.

Hi,

is not possible to create a carousel with this plugin.

But it’s a good idea to add it in further version.

Kind Regards

Couple suggestions :

1) Ability to define a different gallery shortcode (since some themes take over the gallery shortcode and takes precedence over the plugin) 2) Ability to change the target for Custom Links. Forcing it to always open a new tab is annoying when it’s a url within the same site. 3) Ability to change caption’s features such as being bold, or horizontally centered (currently I’m working around this by making changes via the ”.fastgallery.fg_style1 .caption-container” and ”.fastgallery.gallery.fg_style1 .fg-zoom-icon” classes in order to turn off the icon and to center/bold the caption)

The first two would help quite a bit (technically I addressed #1 by editing the code of the theme, and addressed #2 by editing the functions.php of the plugin, but I would prefer not to have to mess with the code itself).

Hi Kbeezie,

thanks for your suggestions.

Kind Regards

If you guys post the solutions to problems people have already had, we would not have to write tickets all time, I see at least 3 other people that have the same problems as I do, and now I have to write and wait, instead of just looking it up. Please consider it – it will not protect you from piracy.

Hi jordan444,

I didn’t see any flag purchased near at your nick.

If you have the issue you need to open a ticket here https://adtheme.ticksy.com/ (it’s our policy).

Kind Regards

By the time I explain or get all the documentation and describe the problems and wait for replies I would have solved them a few times. But thank you.

Hi Jordan,

sincerely I didn’t understand well if you have purchased the plugin or if you are talking in general.

If you have purcahsed our product and need help open a ticket.

Kind Regards

Hi

I’ve moved my website:

from: http://www.pietrovolpato.com/it/​

​to: http://www.pietrovolpato.it/​

all in the new website works but not FAST GALLERY

is it possible it is about the license ?? actually looks like there is no place where to re-write it

kind regards

Pietro

Hi,

very strange because if you have the same configuration the plugin works well. It’s not depended from permalink.

I need a temporary administrator account for check the issue in your site, but your support has experied on 02/03/2016

So if you want open a ticket here https://adtheme.ticksy.com/ but before you need to extend the support.

Kind Regards

ok.. I’ve extended the support and I’ve opened a ticket with more info/details

Hi,

I just replied at your ticket.

Kind Regards

Hello,

Few presale questions.

I’m interested in this plug in but since I found only info about Fast Gallery for Visual composer, I would like to know if this plugin requires Visual Composer or it can works by itself. Another question, it creates folders or something like NextGen (I hope not) or it works with files from the media library?

thanks for your help

Uops, forget about it, I just find the video :D

Hi 5pider,

this plugin works with wordpress indipendently from visual composer.

And it works with media library files. Anyway if you looked the video you can understand well how the plugin works.

Let me knw if you have another questions.

Kind Regards

Will fast gallery work in tabs that support shortcode? I have a testing tab set up that uses fast gallery but the images won’t load. This seems to be an issue with the fact that the tab with the gallery is not the active/open tab when the page loads. Do you know if there is a possible solution or should we look for a different gallery option?

Thanks so much!

Hi,

sometimes with some js tabs could create a conflict with js. Try to use a grid mode and not masonry style.

Kind Regards

Thanks! I can make a workaround if I just make that the first tab in the series (active) so I will try that. Also, for some reason Grid setting will not actually make a grid. It just keep showing masonry. Would screenshots be helpful or do you think this is another JS issue?

Thanks!

Hi,

you need to open a ticket for this type of question.

Open ticket here https://adtheme.ticksy.com/

Kind Regards

Is it possible to build a gallery where individual pictures would have their own links? For example, if I wanted to have a grid with 10 images that each linked to an external website (such as company logos that link to the company’s website) is that possible? What would the settings need to be?

Thanks!

Never mind, I was missing the setting but I found it. Sorry!

Hi,

no problem.

If you need more support open a ticket here https://adtheme.ticksy.com/

Kind Regards

hi, i’m using the fotorama slidshow. the width is set to 500px. how can i edit the width? e.g. 100% width

Hi,

you need to open a ticket here https://adtheme.ticksy.com/ with account where do you have purchased plugin. Because with this account you didn’t buy the plugin.

Kind Regards

okay i have bought the Fast Gallery for Visual Composer Wordpress Plugin

Hi,

I just replied at your opened ticket.

Kind Regards

Is it possible to set the gallery defaults to certain values? For example, if we want the defaults to be 5 columns, no hover, etc. can we set those up somewhere so our client doesn’t have to reset the styles every time?

Hi,

unfortunately currently is not possible via options. You need only to change php code.

For more info open a ticket here https://adtheme.ticksy.com/

Kind Regards

Is it possible to add a link to the caption text?

Never mind. I figured it out. Thank you for such a great product!!

yes, thank you, I just figured it out that it doesn’t like the double quotes… so things work when I use this—> No double quotes were harmed in the making of this link.

TY!!

Ok perfect :)

Kind Regards

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