16 comments found.
I have a problem. After enabling module I can’t upload pictures. Please help me to fix
Hello,
Thanks for contacting us.
I will help you set up the module as soon as possible. You can write to us about the problem at bonpresta@gmail.com
Please let me know if you have any questions. I am happy to answer.
Have a great day!
Best Regards, Team Bonpresta
Hello, I need to test the operation of the module on PS 1.7. Do you have your own demo site where the module is installed? I hope there is and that you can give me access. I have to quickly check the functionality to proceed with the purchase. I also sent you an email to request BO data, to which after 2 days you have not yet replied. I hope you can provide me with a demo access to do a couple of tests, I will write you my email: info.wonderstore@gmail.com. Thank you
Hi, I purchased the module, but it does not work, the extended editor does not appear and the default editor on the product pages has even disappeared. I sent you an email, please check and resolve as soon as possible. Thanks
Hello,
Thanks for contacting us.
Sorry for waiting. We will configure the module if you send us ftp data and access to the back office to our mail bonpresta@gmail.com.
Please let us know if you have any questions. We are happy to answer.
Have a great day!
Best Regards, Team Bonpresta
» View our portfolio, have a great selection of modules for You. https://codecanyon.net/user/bonpresta/portfolio
good morning. I purchased the module but it doesn’t work. the Tiny MCE function bar is not displayed. how can i solve?
Hello,
I installed your module but I don’t see the Tiny MCE Pro functions, it seems that it is not working. Can you help me to fix this?
Hello,
The upload arrow disappeared caused by Extend Tinymce Form Text Editor. I have to uninstall it for uploading image or video files. On PrestaShop 1.6.1.20
Can you help me please ?
Extend Tinymce Form Text Editor Regular License 6 months support (expires on 21 Feb 2020) Purchase code: 2def3167-c7a1-4bf4-a78a-677222e92dcd
Hello,
I bought your module and when install and active this on my prestashop 1.7.6.0 the extend Tinymce doesn’t work , worst, the default command disappear. I roll back for waiting. Do you have a solution ? your module is very interesting thank you for help.
Lucille
Hello,
Thanks for contacting us.
Sorry for waiting. Perhaps you have a small conflict, contact us by mail bonpresta@gmail.com, we will try to fix it as soon as possible.
Please let us know if you have any questions. We are happy to answer.
Have a great day!
Best Regards, Team Bonpresta
» View our portfolio, have a great selection of modules for You. https://codecanyon.net/user/bonpresta/portfolio
Hi, the module does not work properly with an error concerning the appearance in a red frame the following sentence: Failed to load plugin url: https://www.mysite.com/modules/bontinymce/views/tiny_mce/langs js Yes I am in a French environment but even going to look on the site tiny I can not find the solution to the problem of displaying this error. I must say that even if tiny remains in English it does not bother me but that we are not this red frame with the error that it puts in front! if there is no relief I ask for refund
Hello,
Thanks for contacting us.
Sorry for waiting. We can solve your problem with the module if you contact us by mail bonpresta@gmail.com.
Please let us know if you have any questions. We are happy to answer.
Have a great day!
Best Regards, Team Bonpresta
» View our portfolio, have a great selection of modules for You. https://codecanyon.net/user/bonpresta/portfolio
good morning I bought this module and it does not work in 1.7.5.1 the editor does not come out, can it be fixed?
Hello,
Thanks for contacting us.
The module works correctly with version 1.7.5.1 . Yes, of course we will help you solve the problem. Describe it to us at mail bonpresta@gmail.com
Please let me know if you have any questions. I am happy to answer.
Have a great day!
Best Regards,
Bonpresta
» View our portfolio, have a great selection of modules for You. https://codecanyon.net/user/bonpresta/portfolio
Is it also possible to use the prestashop media gallery?
Hello,
Thanks for contacting us.
Yes, you can use, just need to know what is used in your theme. You can give a link to your site.
Please let me know if you have any questions. I am happy to answer.
Have a great day!
Best Regards,
Bonpresta
» View our portfolio, have a great selection of modules for You. https://codecanyon.net/user/bonpresta/portfolio
how can i see the admin panel, how can i us it before bay?
Hello,
Write to us bonpresta@gmail.com, our developer will give you access to the admin panel of the module
Regards, Bonpresta
Bought this plugin, appears to not be working. Contacted developer, still waiting to hear back… Not very good customer service!
Hello,
We will help you and set up our module for you. You can give us temporary access to the admin panel and ftp access to the site to our mail – bonpresta@gmail.com
Regards, Bonpresta
where do we see the text editor? all I’m seeing is a fake website with advertising selling women’s wear.
Hello,
Demo default theme of Prestashop I can give access to back office only by mail. write us bonpresta@gmail.com
Regards, Bonpresta
Proudly recommending this essential text editor for your Prestashop store. You will love it, I promise that from my whole heart!
Thank you very much!
Nice Work,
Congratulations! Good Luck With Sale 
Thank you ManasaTheme. 
Awesome Work! Good Luck With Sale 
Thank you PreScriptZ.
