20 comments found.
Plugin works but display https:// before every word in the pop up on front end.
Hello There, Thanks for reaching out.
We have checked and it is working fine https://prnt.sc/9eXKZ4gfr7Xx
For any further queries or issues please feel free to contact us over
Support Desk here.
Regards,
the plugin is not updated to the current wordpress 6?
Hello There, Thanks for reaching out.
Let me check with the team and get it updated soon.
For any further queries or issues please feel free to contact us over
Support Desk here.
Regards,
Just tested your demo and the popup triggers on every move out of the window. Can you control that from the plugin, as going to use the scroll of the page and going to the bottom bar of the operating system is not real exit intent?
Moving outside the window does not necessarily mean a real exit intent and might be annoying for users. Does your plugin allow selecting which of the intents will trigger the popup? Like only closing the tab or the window to trigger the popup?
Hello There,
Currently plugin have mouse moving and scroll intent. If you need other trigger integrations then please contact us over Support desk here.
Regards,
Is there a way to use just SMTP instead of external service ?
Hello There, Thanks for showing interest in our product.
Currently in plugin we have used default function of mail that WordPress supports, however you can use any third party plugin for SMTP with our plugin.
For any further queries or issues please feel free to contact us over
Support desk here.
Regards,
I am asking, because I can’t see an option instead of using one of the external sources, to use SMTP directly
Currently our plugin does not have SMTP option for mail. However you want to get it done by us please contact us over Support desk here.
Regards,
I’ve downloaded this plugin from envato elements. And I’ve setup the plugin correctly. But it’s not working. Can you pls help me?
Hello There, Thanks for reaching out. Can you please drop queries over support mail here support@pixelnx.com our executives are here to help you.
it is not working in my website. I raised a query. not getting proper response
Hello There,
Apologizes for the inconvenience. Please check our executives have reverted you over the support ticket.
Regards,
My problems are not sorted out. This plugin works only if I add another exit plugin. I dont want this plugin anymore. Please refund
Hello There, Our executives have reverted over the ticket please check.
Hey! I have some pre-sales questions: 1) Is t his plugin mobile compatible? 2) Can I add more than 1 exit popup and show it randomly to users? 3) If (2) is true, then, can I see statics about it? 4) Can I add a popup for mobile and a popup for desktop? 5) Can I show popups only for unlogged/first time visitors? 6) Can I show the exit popup every time the user wants to leave (and not just 1 time like the demo)?
Thanks!
Hello There, Yes the plugin is mobile compatible and popup will be shown to first time visitors.
As of now remaining features are not available, however we customized them for you. For more technical information you can contact us here at https://support.motothemes.net/ our executives are to help you with the concern.
Ok! And how much will cost me those extra features?
The function priority would be: 1) Hiding the banner to the logged/not first time users 2) Making the plugin work on mobile (OptinMonster makes it appear when the user scroll back to top, or hits the back button) 3) Ability to put a banner for desktop and another for mobile
Those items can be estimated separately.
Hello There, Can you please contact us here at https://support.motothemes.net/ our executives are here to help you.
Which of these exit intents does it work on? -“mouse outside window” - “scroll down then up”, – “idle time”, -“back button/key click”, -“tab switch”, -“double tapping”
Hello There, It appears on the page/posts that you have selected from the backend. For for information you can contact us here at the https://support.motothemes.net/ our technical experts are here to help you.
Hello! Is it possible to insert block from gutenberg to popup? (I’ve got 3 last articles with thumbnails).
Cheers, Mariusz
Hello There, Yes you can do this. For more information please raise a support ticket here: https://support.motothemes.net/ Our technical experts are there to help you.
Hi! I checked the demo on my mobile and the popup shows up when I scroll down. Is it possible to make it show up when the user is trying to leave the website instead?
Hello There, It won’t be possible.
Hi, is this compatible with WordPress 5.3.x?
Yes, this is compitible.
Hi Is it compatible with mailerlite?
Hello, Sorry, but you have to integrate it.
Hi, I would like to purchase this plugin, but before I do I have two questions:
1. Does it also work on mobile? (iOS and Android) 2. Can I build an email list with this plugin without using Mailchimp or any other service?
thanks in advance!
Hello There, 1. Yes it works on both, IOS and Android. 2. Yes, you can collect emails, and you can export the emails from database.
Works nice, + low price , i make it work with mailchimp api. very easy to install, 1 minute installation and another 1 minute for edit the banner. i am satisfied with the result.
only 3 improvements needs, hope on next update to be done because are necessary, 1. if user already register , should message ” already register” and not “mailchimp wrong api” 2. if text is more than 10-12 words, it start push the image on the right side and make it bigger, as result, it has limitation of how much words will add, max words are almost 10-12. 3. there is no cookie lifetime, and as result, inside of 5-10 minutes , the banner display more than 2-3 times.
Thank you very much ,
Thanks a lot for liking plugin and thanks for the suggestion surely we will integrate this in our nest update.
Thank you 
Cant get this to show on my site?
have you use short-code for showing this , For more clarification please drop an email at support@himanshusofttech.com the team will help you
Would it support a registration form. What if I use some other registration form builder plugin and use it’s shortcode within your popup to show registration forms to users? Does your plugin support shortcodes? Will it support this type of combination. Registration plugin that I’m using is “User Registration – Custom Registration Form, Login And User Profile For WordPress”. Can you please check and confirm? It will be of help to many others along with me. Thanks
Thanks for showing interest, but right now this option is not in the plugin, if you want to add this so team will add for you, please drop an email at support@himanshusofttech.com.
Can we integrate this plugin in non-wordpress website using its js and css files as we only need frontend part?
yes you can but you have to purchase the extended licence in that case
Nice idea. GLWS
Thanks a ton
Congratulations!!! Nice Work, Good Luck With Sale
Thanks a lot for the appreciation
Great Work, Congratulations GLWS
Thanks a lot
