At the moment, the plugin supports the related question; you can add this widget to the single sidebar. or under question.

if ( ! function_exists( ‘woo_new_product_tab_content’ ) ) { function woo_new_product_tab_content() { global $product; $product_slug = get_post_field( ‘post_name’, $product->get_id() );

After add this function problem was solved

Full function below

// * $tabs[‘questions_tab’] = array( ‘title’ => sprintf( __( ‘Questions (%d)’, ‘woocommerce’ ), $questions_count ), ‘priority’ => 50, ‘callback’ => ‘woo_new_product_tab_content’, ); }

return $tabs;
}

if ( ! function_exists( ‘woo_new_product_tab_content’ ) ) { function woo_new_product_tab_content() { global $product; $product_slug = get_post_field( ‘post_name’, $product->get_id() );

Thanks for pointing that out! Wrapping the function with if ( ! function_exists(...) ) { } is indeed another clean solution to prevent redeclaration conflicts. In our plugin, we usually recommend renaming the function to keep it unique and avoid possible clashes with other plugins/themes, but your approach works perfectly as well. Appreciate you sharing this tip, it shows you really know your way around WordPress!

Welcome & take love

Could you provide the admin account on our forum? You can use the private question. We are checking on our demo site.

Deactivated the plug-in all my pages are visible reactivate blank

Let me check the issue. Could you send me the admin account via our forum? Create a private answer. We will check the issue.

Turns out it was because it was a block theme

The AI feature have included in the latest version of the plug-in.

is there any video tutorial?

It’s very easy to use — just a few simple configuration steps in the plugin settings we’ve provided, and you can enable this feature. We’ve also sent you an email with a video of our test on localhost, so you can check it out.

My issue was specific just to my setup and the way I decided to use this valuable plugin, aka tool.

It is hard to find developers these days who want to help out with your specific problem, so I am happy that I made the right choice in the first place, picking this specific tool for my needs.

Not only does it do what it promised, but it comes with great support. So if you are on a fence and questioning yourself, is this the right tool for you, then don’t think twice, you won’t regret it. Thanks, team EMO!

Hi, Thank you so much for your kind words! We’re really happy to hear that EMO was the right fit for your needs and that our support could make a difference. Your feedback means a lot to us and motivates the whole team to keep improving. We’re always here if you need anything else.

We’d also love it if you could share your experience as a review so that others can benefit from your perspective. It really helps our community grow and gives us the chance to support even more people like you.

Great to hear that! Will leave a review, and thanks once again!

Thank you. I appreciate your follow up. I’ve implemented the code change and the site is running as expected. I will review logs in detail and if I see any further PHP issues, I will follow up on the regular support site.

2. About other PHP notices, you can open the wp-content/plugins/emo-questalk-pro/inc/Admin/Upgrade.php file then find the line 12 and replace it with the following code:  public function add_admin_page() { add_submenu_page( 'emqa', __( 'EMQA Upgrades', 'emqa' ), __( 'EMQA Upgrades', 'emqa' ), 'manage_options', 'emqa-upgrades', array( $this, 'screen' ) ); }

Thank you…I have implemented that code change and everything seems to be operating normally. Much appreciated.

I sent and notification to our technical team. We will check this feature.

We have updated this option. We will release the latest version this week.

Thank you & i’m waiting…

Hi, At the moment, our plug-in does not support select the multiple tags. We will check and discuss with our technical team about this option.

We can provide a solution for you now, you can update to the plugin. 1/ if you are using the Modern style, you can copy/paste this folder from the wp-content/plugins/emo-questalk-pro/templates/styles folder into the wp-content/themes/your-theme/emoqa-templates/styles folder.

2/ Open the question-submit-form.php file and find line 72, and replace it with the following code: <div class="emqa-question-tag emqa-mb-2"> <label for="question-tag"><?php _e( 'Tag', 'emqa' ) ?></label> <select name="question-tag[]" id="emqa-question_tag" class="postform emqa-select" multiple> <?php $terms = get_terms(array( 'taxonomy' => 'emqa-question_tag', 'hide_empty' => false )); foreach ( $terms as $term ) { echo '<option value="' . esc_attr( $term->term_id ) . '">' . esc_html( $term->name ) . '</option>'; } ?> </select> </div>

3/ Now, you need to edit the Handle.php file in the wp-content/plugins/emo-questalk-pro/inc folder:

Find line 496, replace it with this: $tags_array = isset( $_POST['question-tag'] ) ? array_map( 'intval', (array) $_POST['question-tag'] ) : array(); and line 552, with this: $postarr = array( 'comment_status' => 'open', 'post_author' => $user_id, 'post_content' => $content, 'post_status' => $post_status, 'post_title' => $title, 'post_type' => 'emqa-question', 'tax_input' => array( 'emqa-question_category' => array( $category ), 'emqa-question_tag' => $tags_array )); $post_id = wp_insert_post( $postarr ); if ( $post_id && ! is_wp_error( $post_id ) && ! empty( $tags_array ) ) { wp_set_object_terms( $post_id, $tags_array, 'emqa-question_tag' ); }

Hi, Our plugin works well with all WordPress themes. For some specific themes, a small code adjustment may be needed, but this is rare. You can get assistance from our technical team to resolve the issue as quickly as possible.

Thanks

Hi, The plugin does not currently support ranking in that section.

Google often prioritizes pages with the appropriate structured data (schema.org/DiscussionForumPosting) to recognize content as forum/discussion-based. If EMO Questalk Pro supports the “DiscussionForumPosting” schema, it can increase the chances of content appearing in this section on Google.

If you want to add the schema to question post, you can try the following code, add this code to the functions.php file:

function emo_questalk_add_schema_markup() { if (is_singular('emqa-question')) { // Kiểm tra nếu là bài viết câu hỏi global $post; $title = esc_js(get_the_title($post->ID)); $author = esc_js(get_the_author_meta('display_name', $post->post_author)); $datePublished = get_the_date('c', $post->ID); $dateModified = get_the_modified_date('c', $post->ID); $url = esc_url(get_permalink($post->ID)); $schema_markup = [ "@context" => "https://schema.org", "@type" => "DiscussionForumPosting", "headline" => $title, "articleBody" => esc_js(get_the_excerpt($post->ID)), "author" => [ "@type" => "Person", "name" => $author ], "datePublished" => $datePublished, "dateModified" => $dateModified, "url" => $url, "mainEntityOfPage" => $url ]; echo '<script type="application/ld+json">' . json_encode($schema_markup, JSON_UNESCAPED_UNICODE | JSON_PRETTY_PRINT) . '</script>'; } } add_action('wp_head', 'emo_questalk_add_schema_markup'); You can use the Google Rich Results Test hoặc Schema Markup Validator tool to test: https://search.google.com/test/rich-results

Hope this help.

Hi, That’s right, it still retains its previous functions. However, this is an upgraded version with new features and better performance.

Hi, Thank you for purchasing EMO Questalk Pro! We appreciate your support and interest in the plugin.

Currently, the plugin does not include a direct messaging feature for all users to message each other. However, this is an excellent idea, and we’re always exploring ways to enhance our product.

Regarding your second question, implementing a paid model with free features and advanced ones (like private chat) is indeed possible. It could be done by integrating a payment system such as WooCommerce. Users could purchase a Pro version or an add-on to unlock private chat functionality.

While this feature isn’t available yet, we’re happy to consider it for future development based on customer demand.

Hi, Thank you for your interest in our product. Currently, the plugin does not support the specific feature you mentioned. However, we are in the process of updating it to include an option for this. There will be a checkbox in the “Ask Question” form that allows logged-in users to submit their questions anonymously. When selected, the question will display as “Anonymous” instead of showing the username. We are working hard to release this update within the week.

Thank you

We have customized the plugin on your site. You can check it now. We will check and discuss this in the next version.

Thank you

Hi,

Thank you for your interest in our product. Just a small suggestion: consider renaming your product if you’re truly looking for a high-quality plugin to meet your needs. Ours is significantly superior.

Regarding your question, our plugin currently allows you to customize/override templates directly from your theme folder. This makes customization very easy.

As for your design, our plugin doesn’t currently support the Save Question feature, Polls, or Badges, which are features we noticed in your design.

You can view our features here: https://demo.emohelp.com/#emo-questalk-pro

If you intend to use our product for commercial purposes, please consider purchasing an Extended license for the plugin.

We are also discussing the development of the Save Question feature for an upcoming version.

Thank you

We have reviewed your setup and noticed that you are using an older version of the Free plugin, with significant customizations made directly to its core files. As a result, the plugin is not fully compatible with the import and export functionality of the Pro version. Our team is currently investigating this issue and will need some time to find the best solution for you. In this case, we can attempt to migrate your data to the new version. However, please note that custom features added to the Free version may not be transferable.

NOTE: We will maintain the question-and-answer style as it was in the older version.

I would be grateful, thank you

Could you please create a test question on our site at https://emohelp.com/questions/ and share the admin account and FTP credentials with us for further investigation?

Additionally, could you confirm if the site was migrated from the old one to the new one using a backup file or database?

In this case, Back up your sites then install the emqa-migration.zip plugin on the old site and migrate all the data of question & answer to the new version of the plugin, Then install the emo-csv-post-type-manager.zip plugin to export the CSV file.

Then install the emo-csv-post-type-manager.zip plugin on the new site to import the CSV file.

Note: You need to move all the users to the new site before importing the CSV file.

Hi, It’s unfortunate that we just ended our discount campaign at the end of last month and haven’t had enough time to introduce new discounts yet. could you contact us via email: dm@emohelp.com? We will check and help you resolve this case.

Hi, Currently, the plug-in only support pay to submit questions, our plug-in integration with the Woocommerce plugin. You can create a product in the Woocommerce and setting to limit the time for the users can submit a question. Eg: you can create a product with 2months to submit question.

We will check and discuss about the pay to view answer from a question.