Contacted the support team about five times but still haven’t received any response. The customer service is extremely poor. The theme’s code is incomplete in several places, and it clearly needs a professional to properly finish the customization. The documentation is also poorly organized and not helpful.
Author response
Where did you contact me, please tell me, you let me know, I will be really happy. We saw with your user that there is no support for this name. So how can we support you? We support our clients very quickly and in less time. We try to give the best support. I am really sorry for your issue, our script is being used by 100 plus users. No one has complained like this. Please let me know about it.
I've chosen customer support as the main reason for the review, but I could have chosen any other. The author is a highly skilled proffessional, with a fast response rate, always willing to provide support, and what to say about the product... It works just fine!
I will certainly keep up working with them!
Thankis!!!
I have used this for one of our clients' projects. and the customer support is good.
Code Quality, and Special Support immediately
Author response
Thanks a lot
Good
I highly recommend purchasing this script, as well as other scripts from this author. They provide clear documentation and excellent customer support, and I’ve had a great experience working with them.
The theme provides a modern, user-friendly design with excellent visual consistency and responsiveness, enhancing both aesthetics and usability. Good Support !!
The app works as expected. Thank you!
The Customer support is great!! i send an email and got response in like 10 minutes and then we had continuous communication till the issue was solved. The really go beyond the possible for the customers, many thanks!
I asked for help with the installation and configuration. They responded to me in 5 minutes by email and installed it in 5 minutes. Really professional and reliable
Customer support took two days to respond, but within one hour, the team guided me well. Thank you!
You've done a great job. Congratulations.
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