30 comments found.
Hi, Presales question here. I’m coming from a non wordpress system where all consents are logged. I mean, even what type of cookies are consented to by anonymous users and logged in users. (so I can see in the log if the user allowed all cookies, or only essential + marketing for example).
Now I’m creating a wordpress site and looking for the same solution. I see your plugin does log GDPR requests, but I could not see consented cookies log. Does your plugin have this feature and I missed it?
Thanks
Hi!
Thank you for your interest in our plugin!
Unfortunately not.
Hi, That is too bad. Its a requirement for me. If you add this feature, please let me know. All the best
Hello I wanted to ask. is Extended License for 1 Domain ? Or for unlimited domain?
Thanks
Hi!
Thank you for your interest in our plugin!
Yes, for 1 Domain
The plugin has not been updated for some time. Have you tested it with the current version of wordpress?
Hi! Yes. It works with the latest version of Wordpress
IS there a non WordPress version or jQuery version?
Hi!
Thank you for your interest in our plugin!
No. For Wordpress only
Hi, question: is this plugin able to block the adsense ads BEFORE the cosent gathered? this is one of the most tricky problem for quite all of gdpr plugins….
Hi!
Thank you for your interest in our plugin!
Yes, you can put your adsense ads in our plugin shortcode. the content of this shortcode will not be displayed until the user accepts the cookies
how long does it usually take for you to answer your support tickets? i sent you a request a few days ago???
Pre sale question: Does it work with Google Adsense cookies as well? As it’s not listed in your item description. Thanks.
Hello! Yes, it’s works
Wow, great plugin. I implemented it in 30 minutes flawlessly. Thanks
Hello! Thanks for purchasing
Please, how to get a refund please ? I don’t have time to fix it.
Is the problem solved? If not, please contact our support team. We will help you.
No sorry, I uninstalled.
I’m testing a lot of plugins regarding GDPR, and unfortunately a lot of them are not achieved, I don’t have time for contacting support of each of them.
Please just refund me, I have no time, sorry about that.
Thank you
Hi! We are very sorry. Anyway when refunding, we use Envato Market Refund Rules: https://themeforest.net/page/customer_refund_policy Ensure that the reason for the return is consistent with the policy and report this to our support team. Thank you!
Ok, thank you. Anyway I followed your recommendation and it’s still doesnt work.
Good luck in your development.
Another issue regarding Cookie Level acceptance
Example : - I created a cookie category cat-id = 1 - I added a content with the shortcode below :
[ea_category cat-id=”1”] blablablabla [/ea_category]
Now When I go to the site and click on Privacy settings (= cookies settings) I have 2 tabs, 1 Necessary (cat-id = 0) and a 2nd one for example “Analysis” (cat-id = 1)
By default all is deactivated as expected and I can see on my page : “You must accept our privacy policy and terms and conditions to view this content”
So I decide to go bacl to cokkies settings and activate the Analysis Tab I changed the “Decline” by “Accept” => go back to the page and refresh, but the content is still hidden with the message “you must acccept…”
So I observed I have to accept ALL cookies to get the content, but the necessary cookies are accepted by default, so just accept the cookies (category 1) should be enough.
Good luck in your dev, for the moment this plugin is not usable in a professional environment.
Hello! In our demo, it also works, as you described? Our demo: http://gdpr.oz-plugin.ru
Sorry it doesn’t work, on your demo yes, not on my website.
It works if I select category 1, but if I add a categeroy 2 and accept cat-1 and cat-2 it doesn’t work.
I have to accept cat-1 only
On your demo the text is : “You blocking this content. You must enable ” Performance Cookies ” in cookie settings and reload this page”
From your plugin, on my website, the text is : “You must accept our privacy policy and terms and conditions to view this content”
And I don’t see where to customize this ?
try set “not required” option for this category: https://pastenow.ru/1f4c361e7397dfd1dbaa2c29e25ded3a
“User with this email not found”
Hi there,
when I try to get my data by email (Request Data) I still have this error message :
“User with this email not found”
I created a new account (not admin) and testes again, no way, the email user is not found and I receive nothing.
Thanks for your help.
Hello! Should work. Contact with our support team. We will help you
hello, does your plugin turn off google analytics if the user declines the cookies?
Hi! Yes, of course
hello I am having one issue. after accepting all cookies, the site does not load GA and FB pixel script. What should I do to make it work?
best regards
Should work. please contact our support team. we will help you
Hello!
Thanks for creating this amazing GDPR plugin
I’d like to invite you to publish a free review in our blog
Here are the guest post guidelines
https://wp.rocks/guest-post/Hello,
I found your plugin via an article and looks great!
Just want to find out if it will help me to ask the visitors permission to load Google Analytics and Google Maps as well?
Does the cookie notice only popup once when they first enter the website or can you give them a second popup for example about the Google Maps that needs to load only once they are on the Contact Page?
Thank you in advance.
Regards, Jhorene
Hi! No, the window is shown only once. Unfortunately, in the current version there is no feature of integration with Google maps. But we planned this integration in future
Hello i like to know if this plugins meets the GDPR menthioned in this article
https://wp.rocks/gdpr-learn-affects-wordpress/thanks
hi! Yes, in our plugin there are those feature that are described in the article
These comments apply to the privacy settings component in your live demo version. Questions and suggestion.
Privacy settings for cookies is nice but the interface is a little confusing.
Q] Are the decline and accept buttons only applicable to the tab you are viewing and the options you choose for that cookie category?
If they are universal “OK” for cookies then a line needs to be added to separate the info and options of the cookie category (tab) being viewed at the time.
It would also be good to be able to change the label “cookie status” to something more like an agreement.. like:
“I consent to the use of these [advertising] cookies” and “I do not consent to the use of these [catname/advertising] cookies”
ISSUE: WHEN you decline or accept, the button doesn’t show your selected option. This is confusing
ISSUE: The live demo doesn’t have a full english translation so it is difficult to follow the admin setup. Is this planned?
Hi! Q] Are the decline and accept buttons only applicable to the tab you are viewing and the options you choose for that cookie category? No. On all tabs. We have updated these buttons, look now. And you can easily change this with the Loco translate plugin, for example. Of course, if you want to buy our plugin.
“I consent to the use of these [advertising] cookies” and “I do not consent to the use of these [catname/advertising] cookies” We will add this to the closest version
ISSUE: WHEN you decline or accept, the button does not show your selected option. This is confusing not understood
ISSUE: The live demo doesn’t have a full english translation so it is difficult to follow the admin setup. Is this planned? English translate fully completed. You can change translate as you want with Loco translate plugin
there is an incompatibilities with BE THEME? i’ve a white page after save on dashboard.
Hi! The plugin should work. Please contact us via support: https://codecanyon.net/item/easy-gdpr/21993922/support. We will help you
Hello! I just bought this plugin, but I can’t translate the popup button setting text. I enter the text, save and anything changes!
Hi! Answered you by e-mail. Thanks!
I checked it out and didn’t received any email from you.
Try install last version (1.04) of plugin
Ok, I’ll try do that. Thanks
A great Plugin! Thanks
Thank you! If you have any questions about the “how plugin working” or have any wishes for a new feature, contact us. We try to make the plugin even better for you