11 comments found.
“The viewer function is not working on my WordPress site. I have sent the relevant details and the video file via email. Please check it and provide a response.”
I have sent the email. Please confirm.
Nope, I did not receive it, pls try to optimize your model with this tool https://gltf.report/
Tibi – FWD.
I have sent the email again. Please check it.
The GLB file is working fine in all other 3D plugins.
hi is there a way to have one of your demo files to do testing on the website please so we can learn and benefit from it
Hi.
I am sorry no it will only make confusion in the way the presets works and add a huge size to the plugin which Envato will not allow…
Everything is straight forwards, if you have any questions please let me know.
Tibi – FWD.
okay then here is another issue i have
im using elementor
and when i use the shortcode and i want to preview the published page i get the message
Easy 3D Model Viewer element holder div is not found, please make sure that the container holder div exsists and the id is correct! fwdemvDiv0
and im using chrome to preview the page
what should i do
Please write to me at tibi_diablo@yahoo.com
Tibi – FWD.
Hi,there. When I use a shortcode in WordPress to insert into a page, can I set the 3D viewer background to be transparent?
Hi.
Yes it is possible
TIbi – FWD.
Hi sir, can you check your email ! I have the same problem as others, when I import a regular standard file .glb or .gltf it seems like it can’t be displayed and there’s an error !
I did.
I answered.
Tibi – FWD.
Thanks
Which animation format works? Will have an option to replace in WooCommerce product featured image? How to test the backend before purchase?
This suport real 3d models , gltf or glb…
I am sorry I don’t have a backend demo.
Tibi- FWD.
I need to use .stl format at least!
Remember that this runs in the browser and there are many features of a 3d model that are not supported using a format as .stl will 200% not work… gltf and glt are becoming a standard…
Tibi – FWD.
I have heard that if a model is viewable on the web then it is possible to download/steal it. Is this true? Does your plugin protect the 3D file from being stolen?
Hi.
I am sorry but I have no clue about this part, I never tried it…
Tibi – FWD
Hi,
I have been using the plugin for several months and have been very satisfied with it before switching to a new website provider. Yesterday, I moved to a new provider for the same site where I use the plugin. However, now I can’t get the plugin to work when I select a .glb file from the resources. When I try, the plugin stalls (white screen with red button “back to settings” greyed out). The .glb files work perfectly with other plugins.
Kind regards, Troels
I try to upload a .glb model from media library, but encounter an error message: TypeError:Failed to fetch.
Screenshot: https://www.loom.com/i/6ac4096a4f9045549880ad448a22dd0b
I’ve validated my model at https://gltf.report/, it works here.
Please send me a link with your page and also the model at tibi_diablo@yahoo.com.
Tibi – FWD.
Thanks, I’ve sent the mail.
i bought Easy 3D Model Viewer WordPress & WooCommerce Plugin but i got error in console model not showed
Failed to load resource: the server responded with a status of 404 () FWDEMV.js:1 Uncaught SyntaxError: Identifier ‘x’ has already been declared (at FWDEMV.js:11 prime/:5558 Uncaught ReferenceError: FWDEMV is not defined at fwdemvSetupModel0 (prime/:5558:37) at HTMLDocument.<anonymous> (new-x-one-prime/:2599:5) (anonymous) @ prime/:2599 new-x-one-prime/:5558 Uncaught ReferenceError: FWDEMV is not defined at fwdemvSetupModel0 (prime/:5558:37) at HTMLDocument.<anonymous> (prime/:5557:147)
Please validate your model here and check for errors https://gltf.report/ if it dose nto work send me an email at tibi_diablo@yahoo.com with your model.
Tibi – FWD.
my model working fine
Ok please send me an email at tibi_diablo@yahoo.com
Tibi – FWD.
i sent mail. attched model and error screenshort
Would this be part of the mega-bundle? Thanks
Yes.
I will add it later today, all my plugins are part of the bundle and future ones as well.
TIbi – FWD
Excellent thanks!
You are welcome.
Tibi – FWD.
