105 comments found.
Hi, I sent you a message I did not receive a response to the first message. I hope I will receive an answer on my second message I need to configure my platform using the plugin thank you
wow, it’s been two days, but there’s still no answer. Is the dev still active here, or has he abandoned the plugin
Got my refund, support on this plugin is nonexistent
Hi, First of all, I sincerely apologize for the long delay in getting back to you. I understand how frustrating it must have been to wait without a response, especially when you’re facing an issue with the plugin.
Over the past couple of months, I’ve been dealing with some unexpected workload and support backlog, which unfortunately caused me to miss your message. That said, I take full responsibility for this delay and truly appreciate your patience.
I understand what you’re trying to achieve. The layout and design you see in the preview/demo site are actually styled by the theme used in the demo. The plugin itself inherits styles from the active theme, so the appearance may differ depending on the theme you’re using.
To help you move forward, I can offer a couple of options:
I can provide you with the demo theme (as a gift), so you can achieve exactly the same design as the preview. Or, if you’d prefer to keep using your current theme, you can share your WordPress admin access with me. I’ll personally check and help configure the plugin to match the demo as closely as possible.
Regarding your refund request — I completely understand your concern. However, I would really appreciate the opportunity to resolve this issue for you first. In most cases, this kind of setup can be fixed quite quickly.
If after that you’re still not satisfied, I will fully respect your decision and assist you with the refund process.
Thank you again for your understanding, and I’m here to help.
Do the words added to the Glossary appear in the results of the default WordPress search?
Yes, it will appear in the results of the default WordPress search.
Hello. After upgrading my PHP version from 7.4 to 8.3 and the plugin version from 1.0.1 to 1.0.8, I encountered a lot of errors. I’ve emailed all the errors and things I’ve tried to dm@emohelp.com. Could you help me?
We will check and help you resolve the issues.
Good day
https://codecanyon.net/item/dw-glossary-wordpress-pluginI bought the DW glossary plugin today. But the word initials were not listed at the top. What can I do for this?
It was seen when “Show Latin Alphabet” was activated. Thank you.
Thank you, contact us if you have any issue or question.
hello sir before i get it its include Arabic and rtl thanks
Hi, We are updating the plugin with some options and supporting the Arabic and RTL, we will release the latest version Today.
I bought and installed the plugin but was a little disappointed that it does not look like the preview. Would you be so kind to offer the exact css of the demo?
I also substituted every instance of “em-lms” with “em-glossary” to make the plugin even more translateable .
I also subsituted thisadd_submenu_page( 'edit.php?post_type=em-glossary', 'EM Glossary Settings', 'Settings', 'administrator', 'em-glossary-settings', 'em_glossary_settings_page' );with this
add_submenu_page( 'edit.php?post_type=em-glossary', __('EM Glossary Settings', 'em-glossary'), __( 'Settings','em-glossary'), 'administrator', 'em-glossary-settings', 'em_glossary_settings_page' );
Now, the only untanslateable left is the
<h2>EMO Glossary</h2>and the shortcode description.
Hi, Thank you for purchasing and using our plugin.
Regarding the issue of the style not matching the demo that you are experiencing, the plugin currently inherits some CSS from the theme you are using. Could you please provide your site URL and specify the adjustments you would like to make it look like our demo? We will assist you in making the necessary changes. Alternatively, if you prefer, I can provide you with our demo theme.
As for the plugin translation issue, we will check it and provide an update this week. Thank you for your feedback; it helps us improve the plugin further.
You´re welcome. I did the CSS customization on my own.
Could you maybe add an option to order glossary items by name/date/etc. It looks pretty unsorted 
You’re welcome! Great job on the CSS customization—it’s always nice to see users taking the initiative.
Thank you for the suggestion! Adding an option to order glossary items by name, date, or other criteria is a fantastic idea. I’ll pass this feedback to the team, and we’ll look into incorporating it in a future update. Let me know if there’s anything else you’d like to see improved!
Is there a workaround I can add quickly to sort by name?
Try opening the emo-glossary.php file, go to line 273, and replace the existing code with the following:
// Add short-code
add_shortcode( 'em-glossary', 'em_glossary_shortcode' );
function em_glossary_shortcode( $atts = array() ) {
$glossary_query_arg['post_type'] = 'em-glossary';
$glossary_query_arg['posts_per_page'] = -1;
extract( shortcode_atts( array(
'col' => 3,
'cat' => '',
'tag' => '',
'order_by' => 'title', // Default ordering by title
'order' => 'ASC', // Default order
), $atts, 'em-glossary' ) );
if ( $col ) {
switch ( $col ) {
case '1':
$class = 'col1';
$width = '100%';
break;
case '2':
$class = 'col2';
$width = '50%';
break;
case '3':
$class = 'col3';
$width = '33%';
break;
case '4':
$class = 'col4';
$width = '25%';
break;
default:
$class = 'col3';
$width = '33%';
break;
}
} else {
$class = 'col2';
$width = '50%';
}
if ( '' != $cat ) {
$glossary_query_arg['tax_query'] = array(
'relation' => 'AND',
array(
'taxonomy' => 'em-glossary_category',
'field' => 'term_id',
'terms' => array( $cat ),
),
);
}
if ( '' != $tag ) {
$glossary_query_arg['tax_query'] = array(
'relation' => 'AND',
array(
'taxonomy' => 'em-glossary_tag',
'field' => 'term_id',
'terms' => array( $tag ),
),
);
}
// Modify the query to order by the selected option
switch ( $order_by ) {
case 'date':
$glossary_query_arg['orderby'] = 'date';
break;
case 'title':
$glossary_query_arg['orderby'] = 'title';
break;
case 'name':
$glossary_query_arg['orderby'] = 'name';
break;
// Add more cases if needed
default:
$glossary_query_arg['orderby'] = 'title';
break;
}
$glossary_query_arg['order'] = strtoupper($order); // ASC or DESC
$glossary_query_arg = apply_filters( 'em_glossary_query_arg', $glossary_query_arg );
$glossary_query = new WP_Query( $glossary_query_arg );
?>
To use the shortcode with ordering, you can specify the order_by and order attributes like so:
[em-glossary order_by=”date” order=”DESC”]
This will order the glossary items by date in descending order. You can change order_by to title or name depending on your needs.
Hope this help!
hello,
today i bought your plugin, i would like to be able to put a custom url to the entries of each word in my glossary. is this possible if so how can i do it?
Hi, At the moment, the plugin does not support to put a custom URL. Our technical team checking and updating this feature, and we will release the next version this week.
Excellent, thanks for your quick response.
We have released the latest version 1.0.5 with the Add Custom URL to Glossary Post feature, you can download the plugin now.
Excellent. I really appreciate your help
Please let me know if you encounter any issues with the plugin. If possible, we would appreciate it if you could leave a review with your feedback. It motivates us to keep improving.
Hello friends, if I want to use it on multiple sites, should I buy the regular or extended license?
Hi, If you want to use the plugin on multiple sites, you can buy the regular license, and if you’re going to get support for this plugin, you can extend the support to 12 months. Thank you.
Hello – How to update from dw-gloassry (old version) to emo-glossary (new version) without looking the glossary data?
I uploaded the new version, it did not overwrite the old one. And the new glossary version is completely plank. I had to deactivated the new one and reactivated the old one.
Could you kindly help?
Hi, I’m building a plug-in to migrate data from older version to the emo-glossary.
Sounds great! Thank you!
Do you have an ETA?
We will release the plug-in in the tomorrow.
Great! Looking forward to it. Thanks again.
Have you released the migration plug-in yet?
Name of the table in the database?
You should Search the
- “dw-glossary” replace with the “em-glossary”
- “dw_glossary” replace with the “em_glossary”
in the wp_options , wp_posts, and wp_term_taxonomy table
Worked! Thank you.
Things not working properly in the plugin:
1. [dw-glossary col=”4”] not working with 4 columns. Simply just showing 3 as set to default in the code. I needed to change default to 4 columns (25% each) and only now working.
2. Typing the value “0” into the Disable letters section in the admin doesn’t work either. Typing “0” and saving just deletes the “0” and remains empty.
3. Since we live in a “Mobile first” world, would be good to think about making the plugin more responsive for tablet and mobile when having columns on and as well the A-Z list.
You need to update your plugin bro.
I apologize sincerely for the delay in responding to you. Unfortunately, we encountered a setback with our account and email access, making it quite challenging to regain control. However, I am pleased to inform you that we are now back on track and fully committed to resuming our business activities.
In light of this, we will be introducing an upgraded version of the plugin, featuring numerous enhancements. One of the key highlights is the seamless migration process from the older plugin to the new one, ensuring a hassle-free transition for all users.
How can I get the plugin to get a list in Glossary Index of the danish letters?
I will need to add more letters from the danish language which is Æ, Ø and Å
Where can I add this?
Solved it by replacing the code. It’s a dirty fix, but worked like a charm:
$alphas = mb_range('A', 'Z');
with:
$alphas = array_merge(mb_range('A', 'Z'), array('Æ', 'Ø', 'Å'));
We will check about this issue.
Hello, pls. short code for separate category? (dw-glossary) thx
We are checking about this shortcode.
Hello I wrote you a Mail 1 Month ago but still no answer. Do you still support this or do you still having problems with accessing the account? BR
Yes, We are checking the email. We have some issues with the system and lost the email. I will check it and help you resolve the issue now.
Hi Any new Infos about the request?
I apologize sincerely for the delay in responding to you. Unfortunately, we encountered a setback with our account and email access, making it quite challenging to regain control. However, I am pleased to inform you that we are now back on track and fully committed to resuming our business activities.
In light of this, we will be introducing an upgraded version of the plugin, featuring numerous enhancements. One of the key highlights is the seamless migration process from the older plugin to the new one, ensuring a hassle-free transition for all users.
Hello There,
Are you still supporting this plugin? There seems to be something funky going on when a letter is selected. The letter page appears briefly then a 404 Page Error is presented.
Nonetheless … I thought I would just inform you providing you’re still supporting the plugin.
Digital Chica
We have some issue with the account and can not access to check the comments. Please contact us via email: hi@designwall.com and let me know all your issue, we will help you resolve it. Also, you can provide the username & password of your site for further checking.
THANK YOU SO MUCH FOR FIXING THE PLUGIN!!!!
YOU DON’T KNOW HOW MUCH I APPRECIATE YOU FOR THIS!!!
THANK YOU A MILLION TIMES X 100000000!!!!!
You’re most welcome! I’m so glad I could help! Your kind words truly mean a lot and make all the effort worthwhile. If you need anything else, don’t hesitate to reach out—I’m here for you
Hello, My post is too long, due to which search loading time is too much. What is the solution to this issue? Please click on the link: https://www.hdhomeo.com/dictionary/
you can use the following shortcode: [dw-glossary col=”4”] – Display items with layout from 1 to 4 columns.
Hello, I need the function, that i can forward my user directly to an external URL if they click on a glossary entry. How can I set this up?
At the moment, the plugin does not support this option. I sent and notified our technical team about this option. We will custom it for you, You can contact us via email: hi@designwall.com. we will send it into you as soon as possible.
Hi pre-sale question: I want to use this plugin as glossary, I need to add 100k – 115k hits (100 000 – 115 000). Will this plugin work good? Will this amount of hits slow it down? Thanks
Yes, the plugin will work fine with 100k – 115k hits.
Pre-sale question: works with an specific attribute? I have brand attribute.
Can you let me know detail about this question?
Thanks
Thank you!
This plugin is compatible with WPGlobus? If I have a lot of terms with a numerical value, will there be a complete mapping in alphabetical order (1 2 3 4 5 6 7 8 9 10 11 12)?
At the moment, the plugin work fine with the WPGlobus plugin. With the value the plugin won’t complete mapping in alphabetical order.
