165 comments found.
Hi, this plugin working in enlementor pro?
Hi,
Thanks for reaching out to us.
The Dropr plugin is not compatible with the Elementor. You can use the Gutenberg or classic editor for uploading Dropbox files using our plugin.
Regards,
Vidya K V
Thanks, I uploaded to classic in the post, copied the html code and uploaded to elementor it works great
The plugin stopped working for videos all of a sudden. Checked on your demo website as well, it’s also not working on your demo. Can you please look into it?
Hello very nice plugin. However I wan’t to upload documents (pdf, word…) to my media library but I can only embed them. Is there a way to upload documents from Dropbox to the media library ? Thanks
Hi!
Is there any way to embeed ALL the documents of a Dropbox folder, automatically? For example I choose a specific folder, so if I add/delete documents inside, the Wordpress page/post just shows in real time all the documents inside that Dropbox folder?
Thanks, Francisco
im using block elements instead of the classic editor and when i try and upload anything i get this error message Error loading the block: The response is not a valid JSON response.
Hi,
Thanks for reaching out to us.
Most likely, this is due to a conflict with other plugins or any issues with your server. We have also found similar issues with users using Cloudflare services. So please check if there are any plugin conflicts or any server-related issues.
You can use the Health Check & Troubleshooting plugin (https://wordpress.org/plugins/health-check/) to deactivate plugins and switch themes without affecting the site. After use, you can safely uninstall this plugin.
If there are any plugin or theme issues, please let us know.
Regards,
Vidya K V
do you have a affiliate program
in reference to you saying yes to videos can be directly played from dropbox here is a link if you do not mind glancing over it to see how videos are being protected from theft https://www.linkedin.com/pulse/streaming-videos-browsers-html5-videohls-protection-against-haydarov. I say this because for instance when you right click to inspect any page elements you can see the source code. In the source code may show a link to the video where people can download the video without paying
Hi,
Unfortunately, this is not possible with Dropbox and the WordPress default video player. So currently, we won’t be able to provide support for this feature.
Regards,
Vidya K V
can i use this plugin to stream videos directly from dropbox to my wordpress so that users cannot find the link inside my code?
Hi,
Thanks for reaching out to us.
Yes! the Dropr plugin allows you to play videos directly from dropbox. Regarding the link inside my code, Are you referring to video ink by inspecting the video source?
regards, Vidya K V
can this be tweaked to work with dropbox competitors eg nextcloud?
Hi,
Thanks for reaching out to us.
Sorry! Currently, we don’t support Nextcloud. This plugin exclusively works with Dropbox APIs only, which may not be suitable with Nextcloud.
Regards,
Vidya K V
Hi, Is this plugin compatible with the newest version of wordpress?
Hi,
Thanks for reporting the issue.
The plugin is tested with the latest WordPress version and it is working fine.
Regards,
Vidya K V
It does not work with my setup. I can not use this plugin and would like a refund. I emailed support the day I purchased the plugin to request refund and never heard back.
Hi,
I’m sorry to hear you didn’t find a use for our product. We truly care about our customers getting the right product fit, so we’ll process your request for a refund right away. Please submit your refund request on CodeCanyon.
After your request is approved, you can expect the credit to hit your account within 3 days.
If you have any other problems or requests, you can reach to us directly.
Thank you
Vidya K V
I need help, the plugin doesn’t hide the back to top button because it works fine on the desktop. I tried to contact support but they asked me to pay for the service, I bought the plugin that is now causing a problem and I don’t have help, the problem is with the plugin because I disabled all and when I activate it the problem starts. Before, it worked fine. I use the Avada theme
Hi,
Thanks for reporting the issue.
The plugin is tested with the latest WordPress version. It must be a conflict with the theme or any other plugin you are using. We will test if there is any conflict with the Avada theme after recent WordPress update. We will fix if we find anything and release a plugin update.
As per Envato’s marketplace policy to provide developer support personally, you will have to renew your developer support license from the product page (https://codecanyon.net/item/dropr-dropbox-plugin-for-wordpress/10497862) for continued author support.
Regards,
Vidya K V
Hello, before purchasing this plugin I would like to check whether it is still being updated and supported. It is listed as being compatible with WordPress 5.6.x, but not 5.7.x. Thank you!
Hi,
Thanks for reaching out to us.
Yes! The plugin is still supported. We have tested it with WordPress 5.7x as well.
Regards,
Vidya K V
Great! Thank you for your quick response.
Does your plugin allow me to set a custom poster/thumbnail for a single video?
Hi,
Thanks for reaching out to us.
The plugin uses native WordPress embed code for embedding videos. Once the video is inserted into the post, a custom poster image can be added from the WordPress interface (block editor or classic editor).
Regards,
Vidya K V
Does this plugin support the uploading of DWG files?
Hi there. I’m planning on using this to a website that has Divi theme installed. Has this worked using that theme? Thanks!
Hi, Just bought your plugin but after inserting PDF I get this message “No preview available”. Please it’s urgent.
Hi,
Thanks for reaching out to us.
Could you please share with us the URL having the issue?
Regards,
Vidya K V
Hi,
The document you embedded exceeds the maximum file size. The viewers can handle files of a limited size only (maximum 8MB).
Regards,
Vidya K V
I just purchased this and quickly finding out there’s NO way to access dropbox from the media folder section? In most WP Theme’s, when you’re building pages you’re using widget areas of the theme that when clicked… opens directly to the media folder to choose an image. HOWEVER, you don’t have an option in the media section that would allow us to choose from our Dropbox account!
You would think this would be the prime spot to have it. If not…. this was a BIG waste of time and money. What’s up with that????
Hi. I’m looking for a dropbox plugin for my wordpress site that allows for searching of folders. Let’s say for a silly example I have a folder called pets. I want to only display files that contain the word “cat”. Is that possible through your plugin?
Hi,
Thanks for reaching out to us.
Unfortunately, it is not possible using our plugin.
Regards,
Vidya K V
same problem. plugin not working perhaps because of gutemberg.
Hi,
Thanks for reaching out to us.
The plugin issue with the Gutenberg is now fixed. Please update the plugin to its latest version 1.2.1
Regards,
Vidya K V
Not working. I can choose a file from gutenberg but nothing appears in the page. Old plugin? Still support last wp version?
dropr-block.js?ver=1.2:1 Uncaught TypeError: $ is not a function
at HTMLInputElement.<anonymous> (dropr-block.js?ver=1.2:1)
at HTMLDivElement.dispatch (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:3)
at HTMLDivElement.r.handle (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:3)
Hello, your support website is not working. I can’t submit a ticket.
Hi,
Thanks for reaching out to us.
The plugin issue with the Gutenberg is now fixed. Please update the plugin to its latest version 1.2.1
Regards,
Vidya K V
Ok, now it works!
