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12 comments found.

Thank you very much for the best wishes :)

When I upload the ssf-distance-addon-wp.zip file under addons the error message “Please upload a valid add-on zip package for Super Store Finder” appears. Please help me out here. thx

Hi there,

Kindly backup the plugin files and your database first just in case, when you reinstall or reupload the latest Super Store Finder core plugin, the stores and other data settings will remain.

thank you for your answer.

I can’t get it running…......I can’t delete the plugin and reinstall it. When deleting the plugin the data will be gone, right? Reinstall is not possible, ‘cause the directory exists…Replacing the directory “superstorefinder-wp” with the new version is also not helping….so please tell me how I can you this radius plugin

HI there,

You can delete the plugin and reupload, it will not remove the data.

Great work!

Good sales! :-)

Thank you for the wishes! :)

Nice, nice, nice…

Thanks for the great feedback! :)

Hi, Is there a way to set a default distance? Thanks!

Hi there,

Thank you for your inquiry, the first distance added will be the default distance, you can delete and re-add the distances to ensure the first one is the default selected distance.

can a user type in their own radius?

p.s. this really should be part of the base package

Hi there,

Thank you for your inquiry, admin can enter specific radius lists from the admin where end user can choose from there which provide convenience and simplicity in the user interface. More info on how to do this available here https://superstorefinder.net/superstorefinderwp/user-guide/#document-26

If you wish to have text input at frontend for users to enter radius, this feature might not be needed by everyone and can be requested as customization via our profile page here https://codecanyon.net/user/highwarden

After I upload this plugin the page just goes blank.. I’ve unzipped it properly

Hi there,

If you’re downloading the latest version of Distance radius add-on, please update Super Store Finder for Wordpress and all other add-os as well, clear cache and refresh the page. You can refer to the upgrade instructions available here https://superstorefinder.net/support/knowledgebase/super-store-finder-for-wordpress-upgrade-instructions/

I have done this.. still not working. I will email you through support

Hi there,

Sure you can send your details via the contact form at our profile page here so our technical team can assist you https://codecanyon.net/user/highwarden

Hi, does this addon enable being able to see the distance from origin to store on the results list?

Hi there,

Thank you for your inquiry, you can view the distance list from the result list details based on our demo site here https://superstorefinder.net/superstorefinderwp/addon/distanceradius/

If you wish to view more detailed distance, you can click on Get Directions link.

When I try to calculate a distance from a location to my detected location. Google maps says 2.0km, and ours page says 1.52km. Here’s my page. https://beta.boosterjuice.com/stores/ what’s causing that difference?

Hi there,

Thank you for your inquiry, the distance displayed at the result list is based on either from your location if you’re using geo location enabled or from the search location (based on the search text) to each of the addresses. If you click get directions it will show a few routes at the bottom and it will pick the regular route. Here’s a screenshot for better understanding.

I actually think https://beta.boosterjuice.com/stores/ it’s a miles to KM issue, because the values shown here, even though it says KM, shows in miles, when you multiply by 1.6, it makes the values in Google Maps when you load up.

We’ve tested the original plugin it’s converting the distance correctly.

Hello, I’m having an urgent issue, where our distance calculations are happening in Miles. I’ve tried to change the Matrix settings from Miles to KM within the administrator panel, but they aren’t converting to KM. https://beta.boosterjuice.com/stores/

Hi there,

If you changed the distance matrix WP Admin > Super Store Finder > Add-on page > cog wheel settings icon (under distance radius add-on), it should convert the distance accordingly after you clear cache and refresh. If you’re still facing issues, you can send below details via the contact form here https://codecanyon.net/user/highwarden for our technical team to check.

1) url of store locator 2) temporary WP admin access 3) temporary FTP access

Also, is it possible to calculate distance from the person’s current location. So even is they search a neighboring city for locations, example: https://beta.boosterjuice.com/stores/ “Calgary”, it’ll calculate stores from user’s present location, to stores within the city of “Calgary”

Hi there,

The distance is based on user location if user click on the geo location icon, otherwise it will be from the city or location at the search bar. For customization, you can request it via the contact form here https://codecanyon.net/user/highwarden

Ok, I emailed you regarding my previous issue. What’s the cost to modify that field so it calculates upon the user’s current location

That’s great, our technical team should be able to liaise with you via email.

Sep 29, 2017: Thank you for your tremendous support. We greatly appreciate it!