Hi,

Sorry for the late answer, we somehow missed your question

The phone placeholder is on line 509 of bt_cost_calculator.php:

                                                                                                                                                                         
  $output .= '<div class="btQuoteItem' . $m_phone . '"><input type="text" class="btContactPhone btContactField" placeholder="' . esc_html__( 'Phone',                    
  'bt-cost-calculator' ) . '" autocomplete="tel"></div>';                                                                                                          

You have two options: 1. Quick edit (direct) — change ‘Phone’ to whatever you want, e.g.:

  placeholder="' . esc_html__( 'Your phone number', 'bt-cost-calculator' ) . '"   

2. Proper way (translation, survives plugin updates) — the string is wrapped in esc_html__( ‘Phone’, ‘bt-cost-calculator’ ), so it can be translated via the plugin’s .po/.mo files in wp-content/plugins/bt_cost_calculator/languages/, or overridden with a gettext filter in your theme’s functions.php:

  add_filter( 'gettext', function( $translated, $text, $domain ) {
      if ( $domain === 'bt-cost-calculator' && $text === 'Phone' ) {
          return 'Your phone number';
      }
      return $translated;
  }, 10, 3 );

Note: the same ‘Phone’ string is also used in the admin/client email output (lines 222, 269) and the mandatory-field label (line 1387). Option 2 changes them all consistently; Option 1 only affects line 509.

Kind regards,

BoldThemes team

Hi,

Can you tell us the version of the Cost Calculator plugin you are currently using?

Kind regards,

BoldThemes team

nevermind, it was an issue with the woocommerce stripe plugin, it needed to pe re-authenticated because express checkout was marked and it seems it gives a fatal error with express checkout activated. for some reason it wouldn’t deactivate unless I deactivated it from stripe dashboard and then removed the stripe plugin, reinstalled and re-authenticated the entrie process. only then was i able to deactivate the express checkout option and it worked fine again.

I am posting this just in case anyone else runs into this issue

Hi,

The calculators are kept as CPTs in the WordPress database, so reinstallation of plugin should not affect them in any way.

Kind regards,

BoldThemes team

Hi,

plugin was deleted via backend and then uploaded via FTP (3.1.0). The plugin will still try to load “style.min.css”.

Br, newbie2004

Hi,

Can you please send us the url of the page with the cost calculator and wp-admin credentials so we can take a closer look at the issue.

You can send them using the contact form on our profile page: https://themeforest.net/user/boldthemes (right hand sidebar)

Kind regards,

BoldThemes team

Hi,

We have answered it

Kind regards,

BoldThemes team

Hi,

thank you for your great support and to fix the issue which was self caused.

br, newbie2004

Hi,

Thanks, we are glad we were able to help.

Kind regards,

BoldThemes team

Thanks!

Hi,

Thanks for contacting us.

Sure, Cost Calculator is independent of the theme. In rare cases, theme’s css can be partially in conflict with the Cost Calculator’s, but this is usually easily resolvable with few lines of custom CSS.

Note that, if the Cost Calculator does not work with your theme or it does meet your needs, for whatever reason, we will refund you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Yes, it is possible to display the price, have the quote in email sent to admin and the client (the plugin does not explicitly support pdf creation) and not activate the payment.

Kind regards,

BoldThemes team

Okay, thanks! And would it be possible to hide the price so that my prospect has to submit the form and then receive the estimate by email?

Yes,

You can hide the price on the form and send it only via email.

Kind regards,

BoldThemes team

Hi, yes, you can take a look at our demos here: https://cost-calculator.bold-themes.com/new-main-demo/ and documentation here: https://documentation.bold-themes.com/cost-calculator/

Hello,

Thank you for purchasing our plugin!

Since we do not have video tutorial, we recommend you to take a look at our documentation: https://documentation.bold-themes.com/cost-calculator/getting-started/ (e.g. it might be helpful to import demo and then modify one of demo calculators)

If you have any additional questions, please submit a ticket here, our support team will be happy to help: https://boldthemes.ticksy.com/

Kind regards,

BoldThemes team

I found it very complicated the general interface of this plugin. I am not going to use it. Please send me the link to proceed with a refund. Thanks.

Here it is: https://themeforest.net/refund_requests/new

Hi,

We can not recreate the issue in our environment. It seems something specific to yours.

Can you please send us ftp and wp-admin access using the contact form on our profile page – https://codecanyon.net/user/boldthemes (right hand sidebar) and our support team will take a closer look at the issue?

Kind regards,

BoldThemes team

Thanks for the support. If it is only in my environment then there is no need to take a closer look at this

Hi,

The class is autoloaded, and the only viable explanation is that the related autoloader code does not work for some reason (php version, other plugins etc…)

Do you have any other warnings or deprecated php notices in the log that might be related?

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase

Please submit a ticket at https://boldthemes.ticksy.com/ and leave your wp-admin credentials and site url. Our support team will take a closer look at it.

Kind regards,

BoldThemes team

Hi,

We have version 1.4.0, 2.4.1 and 2.4.3 available in our version archive.

If one of them does the job, please send us and email using contact form on our profile – https://themeforest.net/user/boldthemes (right hand sidebar) and we will send you the download link.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Our Cost Calculator plugin features one figure as a result. As a consequence, the monthly payment would be fairly straightforward to implement. On the other hand the summary section below would not.

Kind regards,

BoldThemes team

Hi,

No, there are no older versions available. What kind of issue are you experiencing with the new version of the calculator?

Kind regards,

BoldThemes team

Hi, when you would look at the bottom of this page you see a calculator. The issue lays in the three first fields (https://www.solar-batteries.be/thuisbatterij/).

First field users could choose “monofasig” or “driefasig”. According the choice field 2 or field 3 should be hidden (mono or driefasig). This worked earlier, but suddenly doesn’t anymore. Thx in avance!

Hi,

From what we can see on our end (tested in Chrome and Safari), the field 2 and field 3 are being hidden or reveled based on the choice of the first field, and everything seems to be working normally.

Perhaps we are missing something though.

We can see two possible reasons why you might be experiencing an issue:

1) Browser cache (we have to mention this one) – have you cleared the browser cache after the update (it might be that you are still loading the old version of JavaScript)?

2) JavaScript exception on the page preventing the rest of the JavaScript (including Cost Calculator) from working normally. currently we can see the following exception in JS console happening on page load:

Uncaught ReferenceError: et_animation_data is not defined
    at HTMLDocument.<anonymous> (thuisbatterij/:1468:21)

Please inspect your JS Console (in dev tools of your browser) and check if there are any other exceptions besides this one.

Kind regards,

BoldThemes team

Hi,

You can use the form on our profile page: https://codecanyon.net/user/boldthemes (right hand sidebar)

Kind regards,

BoldThemes team

Done.

Hi,

We have replied to your email. The issue is caused by the Animation addons for elementor pro plugin. The details are in the email

Kind regards,

BoldThemes team

Hi,

Just to let you know that we have release the version 3.0.2 yesterday which should contain both the proper version number in the meta tags as well as fixes related to CF7 integration.

Kind regards,

BoldThemes team

Hi 3.0.2 does not fix the issue when using CF7 as the problem remains where totals are not displayed in the sent email. Can we get a version before 3.0? Thank you

Hi,

We have escalated the issue again to our developers.

In the meantime, please use the contact form on our profile page – https://codecanyon.net/user/boldthemes (right hand sidebar) to send us an email and we will send you the link to the 2.4.6 download

Sorry for the inconvenience.

Kind regards,

BoldThemes team

Hi,

You can send us the url of the site and wp-admin credentials using the contact form on our profile page – https://codecanyon.net/user/boldthemes (right hand sidebar) and we will take a closer look at the current setup.

Kind regards,

BoldThemes team

can you check for me please what’s the problem? because i check all controls have a value

Hi, i manage to solved the problem.. now all working! thank you for your time and help!

Hi,

Great, we are glad we were able to assist.

Kind regards,

BoldThemes team