1539 comments found.
Hi, 2 quick questions: 1 – can you get all caching issues fixed normally? I’m using the free version and keep getting persistent caching issues. Turning off the cache is not an option. (And yes, I’ve already cleared and refreshed both site and browser caches) 2 – Can you include links in the Total formats? (Markup so that it is a clickable link)
Hi,
Thanks for contacting us.
Can you please provide some additional information regarding caching issues you are facing? What is your exact cache setup and which plugin are you using (including the settings within the plugin) – we need this information in order to try to recreate the issue and provide relevant information if possible.
Thanks in advance.
Related to total, unfortunately it is not currently possible to add HTML code in the total.
Kind regards,
BoldThemes team
Hello. This is a pre-sales question:
Will the cost calculator support advanced excel calculations like the one shown in the screeshot below? Had to paste link as Themeforest was changing the calculation:
https://www.dropbox.com/s/2cmfcu6wn79njoo/Calculation.png?dl=0Variables like L1 correspond to excel cells, which in case of the cost calculator will be the entry fields.
Looking forward to your revert 
Hi,
Thanks for contacting us.
As far as we can see, in the calculation is based on min, max and a number of if clauses. This kind of calculation is supported by cost calculator, although you will have to translate it into a valid JavaScript syntax.
Kind regards,
BoldThemes team
Perfect! Thank you so much
1.Is the letter sent to the person filling out the form? 2.Can a person download a calculator report in PDF format?
Hi,
Thanks for contacting us.
Yes, the email with the form data can be sent to the person filling out the form if so set by the administrator.
No, the person can not download report in pdf format currently.
Kind regards,
BoldThemes team
Does conditional logic work? If you select one of the items, a new additional one will appear?
Hi,
Yes, the cost calculator plugin supports conditional logic. You can set it up in a way that if you select one of the items, a new additional one will appear.
Kind regards,
BoldThemes team
Hi,
Is it possible to enter a number in the test field and add it to the final sum? For example, the size of the floors (length and width) for laying tiles. That it was not a slider, but a text box. Or the slider and text box are synchronized.
Hi,
Yes, you can have text box as input item instead of the slider.
Keep in mind that text boxes parse their content to numbers so text box can be used only for number input.
Sliders and text boxes are not synchronized.
Kind regards,
BoldThemes team
I am interested in the calculator plugin. I would like to know if is it possible to create presets that people can select in the beggining which will set predetermined choices?
For example, let’s imagine it’s a pizza builder/calculator which all ingredientes people can select. In the beggining there are presets such as “Margherita” “Salami” etc.. if people select “Margherita” then all correct margherita ingredients bellow will be automatically selected. This is to give examples to the people of what they can calculate and make the process easier
Hi,
Thanks for contacting us.
Cost Calculator supports setting a value of other items based on the value of another item – please refer to the plugin documentation for details (section Reset Value)
Kind regards,
BoldThemes team
I want to purchase this calculator to calculate debt repayments. I need a slider with a range between 30 thousand and 50 thousand that represents monthly debt payments which is then calculated against 50%. The 50% value represents the saving on debt repayments and should show a saving result based on the slider range value selected. My other question is can the phone number field function with an OTP?
Hi,
Thanks for contacting us.
Unfortunately phone number related OTP verification is not supported.
Kind regards,
BoldThemes team
Hello, I need help with finding the demo data folder. As in your documentation stated in the getting started part about importing the demos for the plugin via wordpress importer tool. The problem is I am not finding any demo data folder in my installation files and neither the xml file for importing. I have attached the section screenshot for you to understand which section I am speaking about. Please take a look and let me know how to find the demo data folder that contains the xml file for importing.
Hi,
When you click download button in your Downloads section on codecanyon, you will be offered the following options:
1. All files & documentation 2. Installable WordPress file only ...
You use the second one to install the plugin in your WordPress instance. The first one contains everything else including the demo.
If you unpack the archive you get by clicking on All files & documentation, you will notice demo_data folder with the respective .xml
Should you need any additional assistance in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello,
Your plugin is not working properly.
We translated your translation POT into our language (German) and then uploaded the MO / PO file to the languages folder:
wp-contenct / languages / plugins
and
wp-content / plugins / bt_cost_calculator
Unfortunately, the translation is not displayed in the backend. The problem only occurs with your plugin.
regards
Hello, please see here how to translate our plugin: http://documentation.bold-themes.com/cost-calculator/using-cost-calculator/#translate . If you need any further assistance, please submit a ticket here: https://boldthemes.ticksy.com/
Hello,
yes we had done exactly that. We use Poedit as pro version.
We also installed Loco Trans again to rule out errors. It show me: Cost Calculator (bt_cost_calculator) translated: 100%
Our MO and PO name is: bt_cost_calculator-de_DE_formal
in German we have “you” and a “formal” salutation.
But even a “you” form ( bt_cost_calculator-de_DE ) does not work with your plugin.
I am now writing a ticket
regards
Please take a look again, there should be dashes in text domain part of the file name (”-”), not underscores (”_”), so bt-cost-calculator-de_DE is correct, not bt_cost_calculator-de_DE.
No support. They do not respond to requests for support. The demos do not work, and some of them are not even found, you have nowhere to download them. the Interface is not friendly, you don’t understand much, and the documentation is almost non-existent.
Hi, we respond to all support requests we receive. Please submit a ticket here and our support team will respond as soon as possible: https://boldthemes.ticksy.com/
Hi, Suddenly, the content of the calculators is not displayed in my site. I’ve deleted cache, regenerated critical path to CSS and given the content a high Z index, but still not displayed. The content is there, but it can not be viewed. Tried with all major browsers. Could you test this, please?
Thank you.
Hi, please share you site URL. You can reply here or you can submit a ticket here so that our support team can take a closer look at this: https://boldthemes.ticksy.com/
Has this been resolved? We can see your calculators on Chrome, Firefox and Safari.
No. I’m testing in a Mac Mni, a MacBook Pro and iPhone 11 Pro Max. I can not see the calculators in any device.
Screenshot: https://d.pr/i/ultfYcWhich browser (and browser version) and OS version are you using, e.g. on MacBook Pro?
Latest on all. But it is solved now. It was a problem with minifying js files in WP Rocket. Thank you for your help!
Hi, does it have any different style for slider bars? I mean, there are some of those that when you move it, the bar is filled with a color.
Hi, currently there is no such option.
Hello from Austria ... we are interested in your cost calculator tool – but before we purchase we have following question: we want to use this plugin for our Parcel delivery service – we work together with different transport companies (like FEDEX, TNT, AFS, DHL etc.).... all these companies have different prices in different weight class. Is it possible that after a client has made the input of his data that all offers from all companies appear (first one = best offer etc. etc.) and is it possible to work with the plugin for price calculation with the volume weight formular, too ( L x W x H/5000) ... because all transport companies are calculating for the price offer with this formular. only TNT, this company has an other formular to calcute the volume weight?? Is it possiblte to work in this ways with this plugin?? Thanks and greetings from Innsbruck Manfred
Hello! This is not possible without some custom programming so maybe the best for you is to create completely custom solution.
Hello and thanks a lot for your quick relpy – greetings Manfred
Hello, I have a pre sale request: Is it possible to make such a form to calculate a print cost: https://www.allps.be/en/produit/brochure-fastback/ ( they have a progressive price according to the quantity that you choose ) We need it for our printing company. Thank you
Hi,
Thanks for contacting us.
From what we can see on the example, this can be implemented with the cost calculator plugin (included progressive price based on the quantity)
Kind regards,
BoldThemes team
Hello. Is there anyway to toggle the pricing of the total sum based on the users calculations? I.e. Commit Monthly for $123 Commit Annually for $456 based on the user generated input? I have not purchased your plugin yet and I would like to understand if this is feasible before I do. Thanks!
Hi,
Thanks for contacting us.
No, there is no way to toggle the total. Alternatively, you could use the subtotal functionality to display the per month amount and the total to display annual amount.
Kind regards,
BoldThemes team
Hello, Are we able to customize our own formula at backend?
Here is our formula: 500 (principal) x 65% (interest)
= 25/26 (fortnights in a year)
= 12.5 (answer)x5 (term of repayment)
= 62.5(answer) + 50 (fee)
= K112.50 (interest) + 500 (principal)
= 612.50 (total repayment) / 5 (term repayment)
=122.50 (Repayment per term)
Hi,
Thanks for contacting us.
As far as we can see, you should be able to implement the formula fairly easily.
Kind regards,
BoldThemes team
How can I check if this plugin compatible with WPBakery ver.6.7.0 and my theme (Maxcube)?
Hi,
It should be compatible with the WPBakery, but the only way to be sure is to try it. As we can see you already have one license. Why don’t you install the theme together with the theme and give it a shot?
Kind regards,
BoldThemes team
Hi there,
Is it possible to use JS multiplying and attribute ID with another since they will not have fixed values, I tried multiplying the IDs but I didn’t seem to work.
For example, if I have an input text field called ‘Amount’ and toggle called ‘Copywrite’, If I set the toggle to have a value of 200, but whatever amount is inserted on the input field needs to multiply by the 200.
I hope that makes sense.
Hi,
Sure you can multiply the value of one input with the variable value based on the value of another.
Let’s say you have the input and the switch. If the switch is “on” you want to multiple the value of the input by 200. When the switch is off you want to multiply the value of the input by 100.
You need to put both the input and the switch into a calculator group (input as the first item and switch as the second). Set unit value to one for the input and one (on) and zero (off) for switch.
Then add the following JE pseudo to the calculator group:
var inp1 = $1; var inp2 = $2; var res = 0; if (inp2 == 1) res = inp1 * 200 else res = inp1 * 200; return res;
You can find the documentation related to the calculator group here: http://documentation.bold-themes.com/cost-calculator/cost-calculator-group/
Should you need any additional assistance, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi, We have the CC plugin installed in our website. We learned this week that our form/CC implementation is no longer working concerning the price per person (= undefined).
On investigation, I found out that it is no longer working since 18 june right after the last update of the plugin. Do we still have support? It is this websitepage: https://www.brandpuntbreda.nl/vergaderlocatie-breda/
We can not see the total that should be indicated on the page.
Regards,
Richard
Hi,
Unfortunately, we can not check if you still have support since this is not the account with which you have purchased the calculator, but anyhow – it seems that there is a problem in your JS Pseudo in the calculator group – you have the assignment
if (aantal <= 10) result = boeking; if (aantal >= 11) result = boeking_single * aantal;
prior to declaration of the variable result.
Please add
var result;
above these assignments.
Kind regards,
BoldThemes team
Hi,
Thank you very much! That indeed, solved the problem!
Again, thanks!
Regards,
Richard
