72 comments found.
I tried sending an email for support but never heard back. I also saw that my question was asked here but you didn’t answer that question here.
I have an easy question, a css class can be added to individual elements. Where is that CSS file that contains the class?
There is a custom css field in the plugin settings page. You can also use any of the theme files or the theme’s field to add custom css.
how do you put an image in a row or wherever and when that image is clicked, opens a bigger image. I’d use the gallery but i don’t need a thumbnail for 1 image. I’ve carefully gone through all the options and can’t find a way to simply have an image (thumbnail) that when clicked opens a bigger image.
Will this work with Elementor Pro?
Our elements will not be visible in Elementor if that is the question.
Can this be used with multisite? Thanks.
Yes 
Hello ,
what is going on your plugin. It is not working properly giving you so many errors please give me solution or please refund my money
Thanks
Hi, Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly to help you solve the issue. Please provide as much details as possible when opening a ticket.
Hey thanks for your quick response . Your plugin is not working with latest wordpress version giving many errors as well as frontend editor not working
demo website on liver server what exactly you need so that i can share with you . I really need this to resolve as soon as because client is keep waiting
I just raised a support ticket. Please fix it as soon as possible
hello i am keep waiting here
hello i raised a support ticket long time back still nothing from you if the query is not solved in 2 hours i will raise refund request because there is no use for me after this
hello are you going to give me support or not your plugin is not working
Hi, I see you have opened a support ticket. Please allow some time to our team. They will get back to you soon.
Hello is my issue resolved ?
any luck please let me know
Hi, I see you have opened a support ticket. Please allow some time to our team. They will get back to you soon.
I have been waiting science 48 hours . Please understand my situation . I stopped all my work because this small issue. I am sure you can solve it easily so please make it fast
It’s been 12 hours since you firsts submitted a ticket Understand that this here is not a support channel. As I see from your support ticket our support team responded to you. Please communicate directly with them.
HI I know you are trying to help me but please check below msg which is send by your people . They have not even tried anything but said we fixed everything. They sent me same screen did nothing . Please check snap board link which they mentioned which was sent by me .
I am requesting you to fix my issue as soon as possible fronted editing is not working as i mentioned
Your people message
Hi,
I think we managed to fix that:
https://snipboard.io/5oLanJ.jpgPlease refresh well the page and check again.
Best, Stoyan
As I see from their response they are showing the initial errors that they have fixed telling you basically that those do not exist.
I just checked the support logs again and I see that they have tested it and it works. If there is anything else that does not work please communicate with support directly. I am sure they will help.
Hi,
thanks for your help.
Please trust on my word or just check my support ticket i raised a ticket especially that edit is not working even unable to click on that icon. There are many errors coming when you check consol the new error it is showing typo error
I am requesting you that please check my query deeply and solve it pls
Thanks
I have send video to support desk by showing issues
Hello will take more than a month yesterday your people not even wrote single line of code not fixed anything
Please allow some time to our support team to investigate the issue. Once they have more details they will get back to you.
I have purchased Content Manager Pro(2.17) plugin but when i download the plugin i am not able to find the activation code for the plugin where can i find it?
Hi, Go to your codecanyon downloads section, click the download button next to the plugin, then click on License certificate & purchase code.
Hi,
Can you please reset my serial from where have been… I am trying register in my website and I keep getting the response “The code you try to register is already used for other domain names.”
Plus, I bought another 2 plugins from you. It is set as “You have a Pro version license activated.” But the menu at the base keeps disappearing ..then suddenly returns can you help me?
Sure. Please open a support ticket via the support tab at the top of the item’s page. Send the code so our support team can check it out for you.
how many domain can i add on and use it ?
Hi, Here is a link to the codecanyon licenses: https://codecanyon.net/licenses/standard
Hİ. I used it. But i have got a new problem. We need to Sortable Tables. But yout plugin support ony 10 rows in Sortable Tables. How can i add new rows ? i need to 15 row. thanks
Hi,
Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly
Interesting plugin it works, however when i purchased it the license code does not work….
Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly.
what is the proper way to update the plugin? shall i remove it first and install the updated plugin again or to go to FTP.. and replace folders? i hope to let me know
Replace the files via FTP. All data is kept safe in the database. Soon we will have the auto update from your WP admin for all our plugins.
Nice work, I specially like this for toggle content.Now I want to fb comments /others shortcut option like toggle.Actually I want to place comments and toggle together in a line [side by side] not drop down.Can you assure me, I will buy your wordpress plugin. Thank you.
Hi,
Here you can see the available social shortcodes: http://otwthemes.com/demos/content-manager/social-shortcodes/
You can create two columns and place the toggle in column 1, then the fb in column 2. You can also place a shortcode in a shortcode so you can basically have the fb inside of a toggle.
I hope I was able to help
Hi, I need comments option individually as like content toggle,so that I can add that short code anywhere in my single post not social button, like box etc.share your mail, I send you detail information with screenshot.
Hi,
Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly
Is Your plugin current wordpress version supported?
Hi, Yes the latest version of WP is supported.
Hello! Is the plugin support RTL languages? Thanks
Hi, the plugin currently does not support RTL.
WARNING: this plugin does not have scrollbars in the edit window: I start editing the page and when I open the window to enter a shortcode, there is no scrollbar, BOTH in IE and Chrome. Impossible to use. Please see: http://imgur.com/a/6HCNo – there are two screenshots in this post. The only answer I get is “please open a support ticket,” but the problem has been clearly shown (see scrennshots above). The plugin is defective and does not work, at least in my three machines. Inadvertently I closed a dispute by clicking the wrong button, and so fumbled my refund request. Nevermind, just warning everyone that this plugin is defective, look for other options.
From what I see on your screenshot there is something on your installation that prevents the popup to load properly. Please note that it can be your theme, another plugin or script that can conflict with our plugin.
If you open a support ticket via the support tab at the top of the item’s page our support team will check it out for you.
Is there any updates coming soon?
Is there a pull quote functionality?
Hi, I am not sure when is the next update coming.
On the demo site under the shortcodes menu you can find the quotes. They can be placed in any of the overlay types.
Can you please point us to a side-by-side comparison of all your plugins listing features that each have/don’t have? I see you have quite a few and in looking at your demo and plugin pages, there seems to be some functionalities that are similar between plugins making it extremely difficult to decide which plugin to purchase. For example, the Content plugin, shortcake plugin, and portfolio manager plugin all seems to have certain similar features. I don’t want to buy a plugin only to realize I should have bought another.
I spent about two hours on your site today alone going through each plugin and demos but still cannot decide which ones to purchase.
Thanks
Hi,
We do not have such table that compares all of our products. Some of them do have shared features yes. If you can be a little more specific on what are you looking to have as features or what type of plugin I can point you to the right one for you.
Can this plugin produce a layout like the link below?
http://www.stoncor.co.za/products/Concrete-Protection/Flooring/Resinous-Flooring.aspx?CategoryID=7e308a9a-cc75-4cff-bccf-085adeff07c1&RandomID=0252e97b-b50e-4495-8c6b-a427dccb8e2d&linkPath=3_1_1&lID=3_1_1_1Hi, I am not sure what part of the layout you want to produce and what each element of the layout is. Can you please open a ticket via the support tab at the top of the item’s page sending a little more details. A screenshot can help too. Then our support team will review your request and contact you shortly. Thank you
Is it possible to make the flip boxes circle instead of square/rectangle? I am referring to these flip boxes: http://otwthemes.com/demos/content-manager/flip-box/
Hi, the boxes are rectangle. What you can play with is the box rounded corners which can be small, medium, large or circle. The last option is going to make the corners circle and it depends on the content in the box but it can look circle: http://otwthemes.com/tmp/flip-box.png
Hello
After i have created a button or add a field in a template, how can i make this as part of the template without the need to do it over and over again…in case there is many subscribers in the website?
Best regards Dany
Hey Dany,
Please open a support ticket via the Support tab at the top of the item’s page and our support team will be right with you.
Hi, again! So…I am almost decided to buy Content Manager and Sidebar Widget Manager. But, before buy…I wanna kmow if it is posible to create a template page included SPECIFIC widgets to use in all my next over 100 pages. If answer is yes, I will buy imediatly your plugins. To recapitulate: the same wordpress template page with the same widgets…
Hi, You can create a template, save it and then use it on as many pages as you like. If this is not what you need please send a little more details on what are you trying to accomplish. Thank you
Demo?
On the top of the product page bellow the image there is a Live preview link. Check on that 
That takes you to http://otwthemes.com/demos/content-manager/ – and then? I want to test before buy.
Hi, I am sorry but we do not have that option. You can try on the free version but keep in mind that it is very limited compared to the full one.
Thanks I’ll try that first.
