NinjaTeam

NinjaTeam supports this item

Supported

This author's response time can be up to 1 business day.

57 comments found.

Hi. I’m getting the message about being limited to ONE FORM but I have now bought the plugin. Where do I validate?

Hi buttonmatt,

Please remove the free version first and install full version download from Codecanyon.

Please let me know if you have any questions,
Tommy

ah yes! The old one was still there ;) Keep up the good work

Sound good!

Don’t forget to give us 5 stars review, it’s can help us a lot :)

Thank you,
Tommy

Is it possible to set the column order to prevent them appearing alphabetically?

Hi buttonmatt,

You can click on Setting button, drag to set the order

Please let me know if you have any questions,
Tommy

I want to save single steps from the multistep ninja plugin, so inputs from drop offs are saved even if the form is not completed (final submit)

Hi Jesusiniesta,

You can use this option from Contact Form 7 Multi-step http://take.ms/sPHpi (and you need use Contact Form 7 Database to save it)

Please let me know if you have any questions,
Tommy

hi I would like to buy your plugin today but I need to ask a few questions asap 1 does your plugin word on avada theme 2 can the plugin be used as a contact form for a business directory for example when user want to email the listing can they email through your contact form 3 is the contact form a short code that can go in a pop up box again I need the contact to be on every listing page with different email receipt your my listing can response directly back to users can I used your contact in this way

Hi weblyncs,

Let me answer your questions:

1. This plugin can work with all theme

2. The Contact Form 7 have shortcode so you can insert everywhere

3. Contact Form 7 don’t support it, you need a developer to custom this functions.

Please let me know if you have any questions,
Tommy

Hey NinjaTeam, we just bought the Plugin. Thank you for your nice work!

Just got a question: Is there a possible chance to export the data in Columns? Now all the information is within one row. Headlines in Line 1, Data in Line 2. Is it possible to get Headline 1 in the first Column, Headline 2 in the second… and so on. And the data in line 2, Data 1, Data 2 and so one. You know what I want so say? :D

The screenshot is Excel for Mac, and on Windows work fine too.

You can check on Windows and let me know if you have any problems.

Tommy

Hey Tommy, sorry, but it still doesn’t work. I’ve tested it on Windows, MacOS and even our customer tested it. We always get the same file: All the “Head-Information” in the first-row, seperated by a comma and the other Information in the ongoing rows. All in the first column – only seperated by comma.

No problem for us to transform it in Excel. But our customer can not work with this.

What should we do? Is there anything that can be wrong?

In this case, please submit a ticket at https://ninja.ticksy.com/ with your admin access and I will help you check it.

Tommy

Needing a way to capture Contact Form 7 data and store it in the db. Looked at the Flamingo plug-in but am wondering if yours would better support what I’m needing to do. I will be collecting some sensitive user data through site forms and am curious how hook-able your plug-in is. Then maybe I could selectively limit what fields are written to the db, while others do not need to be. Also, would there be a way to encrypt the data that is being stored to the db either by functionality already built into your plug-in or by hook? Thanks!

Hi kyleaffolder,

It’s store all your data and you can select the fields you want to display.

And if you know about coding, you can use base64 to encrypt the data.

Please let me know if you have any questions,
Tommy

Hi, is t possible to make the plugin visible for editors in stead of only Admins?

Hi groupcard,

You can use this plugin to set your editor can see it https://wordpress.org/plugins/user-role-editor/

Please let me know if you have any questions,
Tommy

Hi, I have large form , after select the form shown unknown data like shown here http://ndotopolepolefarm.co.tz/wp-content/uploads/2017/05/check.png in whole form, please help

Hi bakulutu,

Please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Pre Sales Question: is it possible to display all submitted data in front-end?

Hi alvin_cosio,

No at this time, only display in backend :)

Please let me know if you have any questions,
Tommy

Hi,

Do you know if I can use your plugin to sync my contact 7 data with filemaker?

Hi physiweb,

Can you let me know what is filemaker?

Tommy

Hello, your plugin seem great, but I need to know if all the submissions are saved in only one database table; this means that every each field of the form be the same each field of the db table; if there are several forms, it would be same number of db tables. Or at least please explain me how are distribuite the submissions in the wordpress database. I will be waiting for your answer. Thanks.

Hi RonaldMoreno,

The data will be saved in 2 tables, each submits will have different ID.

Tommy

Can this plugin store the submission in another database different than the wp db? in the same server

Hi josuesotelo,

We only support store the submission in WP database.

Please let me know if you have any questions,
Tommy

Hi!

Is it possible to use the plugin in different sites (same server)?

Hi ndreks,

As Envato rule, one license only uses for one site.

Please let me know if you have any questions,
Tommy

Ok, thank you!

Is it possible for the user to attach a file and this file to be written to a wordpress directory?

Hi ayron,

Yes, you can attach a file as well.

Please let me know if you have any questions,
Tommy

We have bought this plugin, but somehow i am not able to view the submitted data on backend that makes me unable to edit the data please hep us how to resolve it at the earliest

We have bought your plugin, it was working fine but now when i want to see my data from backend for some form the data is not visible and we can see that the form has data and when we export it then we will get all the data on excel sheet but on backend the page is blank or sometime it says you have 4 entries but it only shows 2 entries. Why is this so? what is the error??

I bought this a few months ago, this problems arises now but the author only offers 6 months of support. So if you have a problem like I did, they require you to completely re-buy it. Screw that.

This is not done you have to give us the support for the problem which arises in your plugin, we are not asking anything beyond your plugin’s function. The plugin has the problem in the basic motto only for which we bought your plugin.

It is really disappointed.

could you guys please reply as we are stuck with this issue

Hello birju1975,

For this problem, you can submit a ticket to get help.

Tommy

I am testing the free version to see if this is what the customer wants. after installing the plugin, I attempted to go to the setting screen hoping to select the form I want to harvest data from and the setting screen is blank. Is this normal or should I see some info in there. I even tried to uninstall and reinstall and got the same response.

I have been there and yours looks nothing like mine. It appears to automatically default to the first contact form in the list of contact forms. this is what I see https://ibb.co/dPH56G https://ibb.co/cysu0b

justincase it is important I am running the following: Contact Form 7 Database – 1.3 (free) Contact 7 – 4.9 WP – 4.8.2

Hi kharmachanic,

This is my screenshot: http://take.ms/cCEjn

If you have any problems, please submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Hi, there is an ID section at the demo site. May I know it’s automatically generated after a person submit it? Kindly advice. Tq

Hi kywong85,

Yes, it automatically generates after a person submit.

Please let me know if you have any questions,
Tommy

by
by
by
by
by
by