54 comments found.
You haven’t been bringing any updates for a long time, please let me know if you will bring any updates or not.
Hello,
Could you please clarify what specific update you are looking for?
Kind regards!
Please a technical support, Check my ticket its urgent. thank you
Hello,
Our support response time is usually within 1 business day. Support Online: Sunday to Thursday, 9:30 AM to 5:30 PM (GMT +6). Friday and Saturday are our weekends.
Please be patience.
Kind regards!
Hi, I really like your project and I’m interested in purchasing it!
1) Can vendors request withdrawals through Stripe Connect? I find Stripe Connect very convenient and have used it in other projects. How does the payout process work? Does the admin take a commission on each sale, or is there a monthly subscription that vendors pay?
2) On mobile, the layout isn’t fully optimized, the bottom bar with the cart icon is missing. Here’s an example of a mobile-optimized layout for reference: https://drive.google.com/file/d/18Qpw1-fl-JKNkym9ALEvIvmHCQjfqPwD/view?usp=sharing
3) I’d like to use the project for multiple types of businesses. Would it be possible to support selling food items, like pizza, with features such as time slots, delivery addresses, GPS, etc.? This would really enhance the flexibility and value of the platform.
I mean something dedicated to restaurants. delivery food to your home.
All inclusive would be a killer function for this project!
Thanks a lot! Looking forward to your reply.
Hi,
Thank you for reaching out.
Unfortunately, there are no pre-built options available to fulfill your specific requirements.
If you’re interested in a customization service tailored to your needs, please send an email to sales@themelooks.com with a detailed description of your requirements. Our team will review and provide you with a personalized quote.
Best Regards!
also your demo. during guest checkout, at the final payment if I select paystack and proceed to pay it doesnt work. it shows an error.. “password field required” I am wondering what password field?
Hello,
Thank you for your interest in our demo website. Please note that this is a demonstration platform, and as such, no payment gateway integrations are currently active.
For testing purposes, you may proceed with the Cash on Delivery option to explore the system’s functionality. Should you have any questions or require assistance, feel free to reach out.
Kind regards!
Hello, I tried installing your script,I got error 500. I followed your documentation, at the point of importing sql it shows server error
Hello,
It would be difficult to assess/advise on the issue via comment, email or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
I have created A ticket please check id T829CBD27-001-Q5W
Hello,
Our support response time is usually within 1 business day. Support Online: Sunday to Thursday, 9:30 AM to 5:30 PM (GMT +6). Friday and Saturday are our weekends.
Please be patience.
Kind regards!
hello, I have a presale enquiry
1. can this be used for single vendor?
2. does this have guest check out?
3. those free addon how do you get them? is it after purchase? or it comes with the purchase
Hello,
1. Yes, this can be used for single vendor.
2. Yes, this has guest check out.
3. Those free add-ons comes with the purchase.
Kind regards!
alright thanks another question
1. From how can I deactivate other sellers and make it single vendor
4. where do I find the compare page on mobile device..I can only find it on desktop devices
5. Is it possible to edit the frontend from admin panel, like to edits, recommended products, the featured product
Hello,
It would be difficult to assess/advise on the issue via comment, email or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
Pre-Sale: I can see on demo basic 3 filters. Do you have custom fields that can add to filter system?
Hello,
Currently, there are no custom fields available.
Kind regards!
Is there any option for making import or export of product and maintain stock of product whit third party software.
Hello,
There is no existing option available that can achieve your specific needs.
Kind regards!
Is it possible to customize website design and backend functionalities (Laravel and VueJS both)?
Yes.
Why is there no Contact Us page that contains contact elements and also a support ticket?
Hello,
The script is all about the features you can see in our live demo. If you see our live demo there is no Contact Us page available that contains contact elements or a support ticket.
You can create a page based on your needs using the drag-and-drop page builder.
Kind Regards!
I purchased the source code and installed it, but I did not find any way to create a contact page
There is no drag and drop method to customize the Contact Us page
I also hope that it supports displaying the HTML code and integrates Google Analytics to know the number of visitors
Hello,
It would be difficult to assess/advise on the issue via email or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
Hello and good time I had 2 questions before buying:
1- Do you have the eCommerce Seller Subscription Add-on in this script? Membership fee for site owner?
2- Commerce Wholesale (BB)?
Thanks
Hello,
1 – There is no Seller Subscription Add-on available.
2 – There is no Wholesale (BB) Add-on available.
If you are looking for a customization or custom development service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Kind Regards!
When purchasing the script, do I get the full source code and am I allowed to modify it as I wish?
Do you offer an Android or iOS application for it with full source code?
Do you provide customization services for the script?
Hello,
Yes, you will get the full source code and be allowed to modify it as you wish. However, for commercial use, you need an Extended License.
Moreover, there is no Android or iOS application available.
Furthermore, we provide customization services.
Kind Regards!
I want to buy, but I have a question for I want to get Mobile SMS system.
Hello,
If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Kind regards!
I bought and used your demo, it’s great. However, I think there are some flaws in basic usage. Will there be any updates to your skip? Hope your next update will solve this problem dear.
Hello,
We can see that you are not a buyer of this product.
However, which problem are you talking about?
Kind Regards!
Hi , any update coming soon? And will it include a fix for the wallet transactions in admin panel ( unable to take action approve or decline ) please check the demo. 2.if I purchase the extended license will it include th full source code uncompiled , 3.(extended )will it be without any license dependency ? Means full access of this copy of code so for example I can change domain without any required action from your end
Hello,
1. We restricted some features in our demo for security reasons. It will work on your side when you buy the code.
2. Purchasing the extended license will include the full source code uncompiled.
3. There always be a license dependency.
Kind regards!
Thanks alot for your fast response, and what about updates is there any update soon?
We will provide an update when there will need an update. What kind of update are you looking for?
1.add a detailed exportable reports for Sales, finance transactions for inhouse sales and vendors sales? I mean organized financial system we can depend on to handle the transactions and export reports . 2.plan to change/improve front end UI and disable AUTO ZOOM ON USER INPUT on safari and iOS devices . U know this breaks the UI . 3.integrating tickets and complaints system based on customers profile (means to add like a tab in the user’s or customer’s profile including his interactions with customer service and history of complaints registered regarding any issues and allowing customer service staff to raise ticket for each customer depending on inquires . 4.adding paytabs ,my fatoorah payment gateways to cover different countries .5.improve the top keywords search reports and searched products as it’s very important to increase sales.
If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards!
Of course i will need customization services for other features, but for those mentioned above are basic features and already available on other scripts in code canyon. That’s why I would rather prefer to wait if you will implement those features in future versions as your code has other privileges which make it the best choice for me at least. I Hope you think and implement those features soon, Regards
Thanks for your suggestion. We will keep these in our roadmap.
Thanks you so much really appreciate it
this is multi vendor or not
Yes, It’s a Multivendor system.
Kind regards!
I have installed this theme but the customer is unable to place the order, the product is not going to the card page when the order is placed. And when click on add to card button, the card is added to the page but the card page does not open.
Theme Options > Theme Settings > Custom Scripts tab. This option is not available.
Hello,
As we can see you are not a buyer of this theme. Hence, please buy the theme before asking for support.
Kind Regards!
This theme is very good, but some problems are common,
some features are necessary in customer wallet. For example: customer can get an amount on fast order, can get some amount on giving a review.
Similarly, when using coupons, generate fast order coupons, generate coupons based on categories.
SMS gateway is essential. There is no option to set Flash Deals timing.
Can this feature be added to this theme?
Hi,
We will add this to our roadmap.
If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards!
your demo is broken 500 error code.
Hello,
On our end everything is working perfectly. Can you provide a screenshot or the error?
Kind Regards!
hello, when will there be an update? I hope it will have chat and/or affiliate in the next version.
Hello,
The Last Update was released on 29 April 2024. Moreover, the Chat and Affiliate system will be two different add-ons that may be sold separately. However, it will take time to release those add-ons as we still have not started work with them.
Kind Regards!
hi i have a question, when switch language, url is like this? website.com/it website.com/de
No. Please check out our live demo https://cartlooks.themelooks.us/
kind regards!
