150 comments found.
Hi! I have a problem with the plugin. I can’t see the options in the booking form, pricing rules, etc. Only blank pages. The site is live, so it’s urgent. Thanks!
Hello,
Support for all our items is provided through our Support Forum: http://support.quanticalabs.com/forum . Please register an account, search the forum, or create a new topic. We will respond as soon as possible. Thank you!
The support has expired and I see that the same problem already exists on the forum, but I can’t access the answers. It means that the problem exists.
Plugin forms settings front and backend not loading anymore since update 3.7
Hello,
You have to reset your browser cache after the update.
Hello, is there a deposit option? Situation is now that people first have to pickup a keycard to open the gate. We want to keep the deposit until the card has been returned.
Hello,
Yes. Deposit option is supported.
This is not working, I tried everything but I can’t add any deposit that people has to pay and get returned after the reservation.
Hello,
Support for all our items is provided through our Support Forum: http://support.quanticalabs.com/forum . Please register an account, search the forum, or create a new topic. We will respond as soon as possible. Thank you!
Hi, does this work with a parking provider API?
Hello,
No. This is a standalone web booking system. Let me know if you have further questions.
Hi! I check my license on your website. I got this message: This purchase code has already been used. I don’t get updates and I can’t modify settings under the Car Park Booking System menu.
Hello,
Could you let me know where did you get such a message?
On the support forum. I checked because I can’t change the settings in the plugin and I can’t check the license. Many people before me reported the issue related to checking the license, but nothing was done about it.
Hello,
I have checked your account on our Support Forum and it already exists, so there is no need to create a new one. Unfortunately, your support has expired, so you need to renew it on the item page: https://codecanyon.net/item/car-park-booking-system-for-wordpress/27465708 . After that, you will be able to receive assistance.How can I have access to the administration system?
Do you offer a theme for the website including the different pages of the front end of the website other than the plug-in? If yes, how can I see it?
Hello,
Please send me email message: quanticalabs@gmail.com . I will provide an access to the demo version of the plugin.
Hello,
Presales question.
Is it feasible to add custom fields to the booking form such as Flight Numbers?
Thank you in advance!
Natasa
Hello,
Yes, of course, such an option is available in the plugin.
Awesome! Thank you for the quick reply! I am purchasing right away! 
Thank you and you’re welcome.
New versions have bugs in forms, no dropdown for dates and hours is showing. And prices are 0.
I have to use version 2.3 but I see something weird in price calculations. Prices like €260.33 or €455.58… no idea where this creepy prices are coming from.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Support has expired
Hello,
In this case you need to renew your support, then we will be able to investigate where the problem is.
Hi! I try to verify my license, but it is not working. I hit the Verify Purchase button, then Approve and then it redirects me to the Main tab and still showing “Your product is not verified. Please enter license details in the Plugin Options.” Can you fix it? Thanks!
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
My support has expired. I cannot see or open any topic.
Hello,
In this case you have to renew the support on the item page.
I just updated the plugin. Nothing more.
Hello,
I understand, but to provide an assistance in this case, you need to have active support.
So I understand that the license is no longer valid unless we renew the support? What about the lifetime updates, which are displayed in the description?
Hello,
No. The license is still valid. You still have an access to the updates. The problem is on your end, it is not related to our license system.
Hello, I try to verify my license on my WP site, but it is not working. Can you please help me? After I click on Approve button to verify the license code, it is redirect to your website, but I receive 404 error or HTTP ERROR 500. Thanks
Hi, If you’re using the latest version and still encountering this issue, I’ll need to review your installation to identify the cause. Please open a topic on the support forum. I’ll check it for you.
Thank you.
OK. Where can I open a support ticket?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I have tried to open the ticket, but my support has expired. What can we do? I had no issues using this plugin on my own domain, but since the last update, I now need to enter the license code.s not working on your website. When I look at my app on Envato, I see that I gave your plugin permission, but when I try to approve it, it is not working.
Hello,
In this case you have to renew your support on the item page: https://codecanyon.net/item/car-park-booking-system-for-wordpress/27465708 , then you will be able to post your questions on our Support Forum.
Only to activate the license do I need to renew the support? Because it is not fair for us. I have the license code. I put the code in your plugin, but it is not our fault it is not working to verify the license.
Hello,
Our license system works fine without any issues, so it is hard to say for me what did you do wrong.
I have another question: After I have an order, can I change the hour or date? I mean, if I can edit by myself. Let’s say a customer orders the wrong hour or date but places the order and calls me to see if I can change the date or the hour in the reservation.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Can a partial or deposit payment be made and the balance paid later, at the car park?
The plugin does not support deposit or partial payments out of the box (at the moment) — all payments are handled as full transactions during the booking process. However, if you have a specific workflow in mind, feel free to reach out via email. We’ll be happy to discuss whether a custom modification could meet your requirements.
Something that takes the whole booking, but charges just the first day’s cost as the deposit. with the balance showing as payable on the drop off day. Or even a set fee/cost as the deposit.
Please contact us by email at: quanticalabs@gmail.com
Hello, I am looking to buy this plugin, but I have one major question, can the pricing of the parking be connected to an api, because my paring is connected with the next paring website and prices should be the same on both websites
Hello,
I’m sorry, I’m afraid that it is not possible without extra coding. Let me know if you have further questions.
Does the plugin offer capability to link the Calendar to a Google Calendar, so the bookings auto sync?
Hi,
For technical support related to your purchased item, please visit our support forum at support.quanticalabs.com. Kindly register and create a new topic to receive assistance.
Thank you.
It’s a general question… if the plugin has the capability, then I will extend support to find out how to do it.
Hello,
Plugin includes an option based on which all bookings are sent automatically to the Google Calendar.
Ok great, thanks for confirming 
Hello,
You’re welcome.
Hello, I want to put custom price for each day. For exemple: 5 euro is per day a parking slot. But for 2 day the price is 8 euro, not 10 euro.
I try many times, but I can’t do it. Can you please help me?
Thanks
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, I would like to know if it works with a Divi site, and if I can download/print a list of reservations to have a roadmap.
Hello,
Yes. Both features are available in my plugin.
Hi there!
Please tell me if it is possible to have the option users select the quantity of Parking Spaces.
For example if a user needs to make a reservation for two cars parking spaces in the same booking.
Thank you!
Hello,
I’m sorry, but it is not possible. Customer can book a single car park space type in the order only.
Is it possible to book more than one spot per reservation ? thanks
Hello,
I’m sorry, but such an option is not available. You can book one spot during the single reservation.
I am interested in this system, however I have a scenario below to see if this will work.
Please see if the following is achievable with your system.
To be entered by the customer.
Welcome screen.
Sign in / tag/license plate screens. Then they select the options below
Next screen will have 4-5 categories. Examples 1. Car Minivan pickup truck Motorcycle Icons of each 2.oversized vehicles, 3.Boot removal 4.Monthly 5.custom
Each (category) will have its own screen.
category 1 will have the most options in next screen, Examples 1. 2 hours—$1 2. 4—$3 3. 8—$6 4. 12—$8 5. 24—$12
From above clicks goes to price screen for each option with a buy now (Pay Now)
Takes them to the payment screen (Authorize.net) with an option of breakdown of amount, taxes x 2 , other fees, Total.
Receipt will be emailed or texted to the customer.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I am interested in purchasing your plugin, but first I need to clarify a few things:
Does it include the option to set fixed check-in and check-out times? That is, can I set specific times of entry and exit? I need this functionality to manage the rental of parking spaces for motorhomes, and I would like the departure time to be always the same, configurable according to my needs.
If I set the check-in time at 12:00 PM and the check-out time also at 12:00 PM, where will the user see this information? Can they see it somewhere, or will the system only allow them to select check-in times from 12:00 PM, which is the configured check-in time?
I also have some questions about the integration with WooCommerce. I couldn’t see it in the demo. If the plugin is integrated with WooCommerce, is the booking confirmation email sent through WooCommerce or through the plugin itself? And when proceeding to payment through WooCommerce, how is the user interface during this process?
Finally, if a customer books a parking space for a motorhome from 10/23/2024 to 10/24/2024, can another customer book the same space from 10/24/2024 to 10/25/2024 without any conflicts?
When a user makes a reservation, is a unique code generated for the purchase? I would like to know if the customer receives a code that they can use upon arrival at the parking lot, for example for validation or access.
Do you have any video or manual for configuration and installation of the plugin? I think it is necessary to fully understand all the features it offers.
Hello,
Regarding to your questions:
1) You can define multiple range of business hours for a specific day of week/date (separate for entry and exit), e.g: Monday: 09:00-13:00, 15:00-17:00, Tuesday: 08:00-10:00 etc. but it is not possible to set a single hours, it has to be a range.
2) Customer sees the business hours during choosing booking date/time, in the booking summary, in the email notification etc. everywhere where it is needed.
3) It depends on your settings. The notification can be sent (in this case) by my plugin, by the wooCommerce or both.
4) It also depends on the plugin settings. You can enable/disable option to check number of free spaces.
5) Customer will receive an email notification with unique booking ID only.
6) Complete documentation and assistance is available after the purchase only.
Let me know if you have further questions.
Yes, but in my particular case, according to our business model, the client must always vacate the parking spot by 12:00 PM on the last reserved day. For example, if a client books the spot from October 23, 2024, to October 24, 2024, they must vacate it by 12:00 PM on October 24, 2024. In other words, the checkout time will always be fixed, regardless of when the reservation starts. Is it possible to configure this functionality using the business hours range option in your plugin?
Hello,
Isn’t the best solution disabling the time fields in your case?
Well, if your plugin doesn’t have the option to always set a fixed check-in and check-out time, so that when a customer makes a reservation they always have to choose a check-in time from the defined time and a check-out time from the defined time, I believe the best option in this case would be to disable the time fields, right?”
Hello,
If the you have a predefined one hours for check-in and check-out, I think that it makes no sense to force customer to select such time, because it will be the same in all cases. Am i right?
Hi, I am trying to use venmo and when i click on pay order button it is showing this error
You are paying for a guest order. Please continue with payment only if you recognize this order.
This order’s status is “Processing”—it cannot be paid for. Please contact us if you need assistance.
Can you help what is the issue?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi there, I’m evaluating to buy the plugin, looks promising, but I couldnt figure out from the docs:
- Can I change the pricing like: position of the Currency, and the number of decimals from ”$100.00” to=> “100 $”?
Hello,
You can change position of the symbol, but it is not possible to modify number of decimals. Such an option will be added in one of the future releases.
