50 comments found.
Please update the plugin, it is not supported on play store and it is not yet compatible with Polylang
The plugin is not supported on google play store because it is not compatible with the recent version of android, please make an update urgently
Hello,
Are you inquiring about the plugin or about this product? Please provide more details.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
hello,
iam inquiring about the plugin
Hello,
There is no update available at the moment regarding the plugin, as mentioned in your previous comment. Once it’s ready, it will be available in the public release.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
What is the issue with this plugin ???? Car Dealer – REST API, since yesterday this plugin creates for my website more than 10k pages with name: Add New Car (Mobile), please solve this issue, update the plugin iam using version 1.6.1 now and i have disabled it now because my database has explosed due the number of pages created by this plugin
Hello,
Thank you for bringing this to our attention.
To help us investigate and narrow down the cause to resolve this matter more efficiently, could you please provide some additional information? Specifically, we’d like to know if there were any recent changes made to your site, such as theme updates or customisations, new plugin installations, or updates. It is possible that one of these changes can be a reason for the issue.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
i didn’t made any change to my website, it was working good and since 3 days i have discovered that there 9500 new pages created, this is not the first time i have the issue, since 6 or more months i had the same issue and i have written to you and you have updated the plugin, after the update there was any issue but now i have the same issue again and my android app is not working now because i have disabled this plugin
Hello,
We attempted to replicate the issue on a fresh WordPress installation using the latest version of the theme and plugins, and everything is working as expected (see the screencast below)
https://www.loom.com/share/549aa64ed55c4addb7d15c202fef430f?sid=c3b4c9ed-19de-4d69-8871-965970455435
Please create a support ticket and share your WordPress access credentials so we can investigate the issue further on your setup.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, the plugin is not compatible with Polylang plugin, when i disable plugin Polylang there is any page created but when i activate Polylang issue comes again so please try to solve this problem of incompatibility with Polylang plugin.
Hello,
Thank you for sharing your findings. We have provided compatibility only with WPML for multilingual support. Still, we will try to replicate the issue you have mentioned. And, once we are able to replicate the issue and find a suitable solution, we will include the fix in an upcoming update.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, is there any update compatible with Polylang plugin ? Thanks
Hello,
No, currently there is no update available on it.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
the car dealer Rest Api plugin version 1.6.1 has a bug it creates thousands of pages Add New Car (Mobile) when activated please update this plugin to avoid this bug i have disabled it now and my app mobile is not working now
Hello,
Thank you for bringing this to our attention.
To help us investigate and narrow down the cause to resolve this matter more efficiently, could you please provide some additional information? Specifically, we’d like to know if there were any recent changes made to your site, such as theme updates or customisations, new plugin installations, or updates. It is possible that one of these changes can be a reason for the issue.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hi , i want to check app before purchasing , but on playstore i have noticed this app is not available for Android 14 , lower your minimum sdk requirement so that more uesr are able to download this app . Maybe that’s the reson your app have low downloads
Hello, Thank you for showing interest in our product. We will release one new update on Playstore as soon as possible and will keep you posted for the same.
Thank you -Ayushi – https://www.potenzaglobalsolutions.com/
please update the app because this version is not accepted yet on play store
Hello,
Thank you for bringing this issue to our attention. We are currently in the process of upgrading the SDKs to their latest versions and an updated version will be released within this week.
We appreciate your patience and understanding.
Thanks, Ayushi – https://www.potenzaglobalsolutions.com/
Hello, you have to make an update for the app because it is not accepted by plya stor google, the y have deleted my app because it is with an old version of android not acceptable: Votre niveau d’API cible non conforme le plus élevé est Android 13 (niveau d’API 33).
Pour pouvoir continuer à mettre à jour votre appli :
Mettez à jour votre appli afin qu'elle cible Android 14 (niveau d'API 34) ou une version ultérieure.
Publiez une nouvelle version de votre appli en production. Avant cela, vous pouvez tester votre appli à l'aide de tests internes, fermés ou ouverts.
Hello,
Please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about the concern so that we can check and guide you in a more organised way.
Thanks, Ayushi – https://www.potenzaglobalsolutions.com/
please update the android app since 2023 an,y update to this app
the car dealer Rest Api plugin version 1.6.1 has a bug it creates thousands of pages Add New Car (Mobile) when activated please update this plugin to avoid this bug i have disabled it now and my app mobile is not working now
Hello,
Thank you for bringing this to our attention.
To help us investigate and narrow down the cause to resolve this matter more efficiently, could you please provide some additional information? Specifically, we’d like to know if there were any recent changes made to your site, such as theme updates or customisations, new plugin installations, or updates. It is possible that one of these changes can be a reason for the issue.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I can directly number call seller ? Cant find or view the function
Hello,
Currently, this option is not available in this product.
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about the query so that we can check and guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
I didn’t understand you. The app not listing cars ? where buyer call or contact ? you can me give email – i send you screen my english language bad .
Hello,
Please create a pre-purchase ticket with the below link and share the details.
https://potezasupport.ticksy.com/submit/#100007990
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
What is proper way to update to newer version? I cant find under documentation. Thanks
Hello,
To upgrade to the new version, you have to manually compare the new update with your current codebase and identify the changes, new files, and modifications that have been made in the update. Merge these changes into your existing project. This might involve copying files, modifying existing code, and adding new code files.
Once the codebase is updated, run the code and test well before release.
Before making any changes, create a backup of your current codebase. This will ensure you can revert if something goes wrong during the update process. Also, you need to make sure that if there are any customizations in the code that were not present initially, then you must take care of those.
If you have any other queries, please create a ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about the query so that we can check and guide you in a more organized way.
Thanks, Kushal – https://www.potenzaglobalsolutions.com/
there is an issue with app filter: new vehicles and used vehicles, same ouput we see used vehicles when we click on new vehicles the filter is not working also on the theme side we don’t have any filter for new and used cars
Hello,
Please create a support ticket on our support (https://potezasupport.ticksy.com/) and provide detailed information about the issue with screenshots and the exact steps you took before you encountered the problem so that we can investigate the issue and guide you in a more organized way.
Thanks, Kushal – https://www.potenzaglobalsolutions.com/
Sir Iam not able to build android app kindly share document or video link, I can build andriod app easily when ia m trying to build apk its gives error in android studio sandeep6395@gmail.com
Hello,
We have replied in ticket. You can check over there.
Thanks. Potenza Global Solutions.
Please share an email address i have a customization request. I could not send a pre-sale message on submit a ticket site
Hi, Love this app and been using for a while but after last Theme update ift becomes way slower – super slow. I also notices your App has recent 2022 updates, but I couldn’t find any documentation how to update app!? I see API on theme does updates automatic. but what about app core? Thanks
Hello,
You have to download fresh copy from code-canyon and take changes from that if you had any changes like customisation in old app then you have to take care before replacing with new Else replace the java and xml files with your code.
Thanks Team Potenza
- Can a seller create an account, manage listings and transact on the mobile app
- What payment gateways are available?
- Do you provide installation service?
- Is it fully customizable?
- What does the $25,000 extended license give me. Please don’t refer me to Envato license page. I want a simple explanation as an interested buyer
Been looking at the demo. I cannot located any functions to be able to purchase o rent a vehicle or add to cart. Are users able to transaction on the App?
Hello, there is no buying/renting car functionality in the car-dealer application.
Car-Dealer is based on Car-Dealer Theme: https://themeforest.net/item/car-dealer-automotive-responsive-wordpress-theme/20213334?s_rank=4
if you have specific requirements then please create a pre-purchase ticket with details so we can guide you.
Please create a pre-purchase support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way. we made customization in car dealer also,
Thank You Potenza Global Solutions
Hello, please how to translate car details ( make, model, ...) to another language: example french please help us
Hello,
We replied to your ticket (#3004026).
Thanks, Dinesh
Hello,
please respond to my tickets, i have created 2 support ticktes but i didn’t receive any response from your side, iam asking about the translation of car detail attributes on the android application. Thanks
Hello,
We replied to your ticket (#3004026).
Thanks, Dinesh
Hello, For the html block, is it possible to change Description to html or javascript block instead of text block to insert google ads on this bloc because actually it supports only text. Thanks
Hello, Yes, it is possible to add an HTML block instead of a description block.
Please create a support ticket on https://potezasupport.ticksy.com/, so that we can guide you in a more organized way. Mentioned all your customization points in the ticket.
Thanks & Regards Monil
Hello,
i tried to create a support ticket but i get this error: The purchase code provided was not properly validated. It could be an invalid purchase code, or the connection to Envato was lost. Double check your purchase code and try again.
despite i have downloaded the licence key from my account and it is valid
Best regards Bassem
Hello,
We receive your ticket and we will reply on it.
Thanks, Mitesh
Hello, i have purshased recently the android app and i have installed the pgs-cardealer-api-installer-1.0.0 but when i go to theme options – App settings on App pages i don’t see the add car page for android mobile application, is there any issue please? how can i enable this page
Hello,
We replied to your ticket on our support forum. Please check and provide your feedback.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Hello, please tell me why your support don’t accept to help me, i have downloaded the last version of the app and i have opened it on the android studio and i have just added my credendiats to the HttpParams.java, i didn’t changed any thing other, i have generated the apk file and installed it on my phone, i opened the app every thing is working ( subscription, password reset, ...) except login, i can’t login with existing users or users created from the android app, i have demanded from your support to help me on this they told me that this is out of their scope!!! i didn’t demand any specific dev, it is just a feature inside the app which is not working as expected and i don’t have any bidea how to troubleshoot this. please i need your help
Hello,
You use additional plugin for login. Disable it and check.
Thanks, Mitesh
can you answer my ticket please #2947091
ok
Hi I try to click on the link to download the App for testing , it show me page not found. Can you share your demo app link here ?
Hello,
Please create a pre-purchase support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/