Hello Giuseppe,

Thank you for your message.

At the moment, our development team is fully occupied with existing tasks and unable to accommodate any customization requests. We appreciate your understanding.

To help you tailor the plugin to your specific requirements, we recommend contacting the developers who privately offer paid customization services. Below are some of the developers who customized Bookly for other users.

WP Kraken

Codeable

Thanks!
Yulia
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Hi Gaianna.

Thanks for your message.

Regarding charging a full-package price, navigate to Bookly Settings > Recurring appointments and choose the ‘Customers must pay for all appointments in series’ option so users will pay for all appointments upfront. I’m afraid the rest aren’t supported yet. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com/. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. We encourage you to record a request that best fits your business needs.

If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Hi there.

Thanks for your questions.

Yes, a notification will be sent before the appointment if you have enabled appointment reminders. You can include a payment link in the notifications.

If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hi there.

Thanks for your message.

It isn’t possible to create multiple products using WooCommerce. Please note that the purpose of the WooCommerce integration is to have access to other payment gateways that are not available in Bookly (but are supported by WooCommerce). If you enable this integration, WooCommerce will add the Bookly items to an already existing WooCommerce cart, which means that your customers will be re-directed away from your site to the WooCommerce cart after the details step. Payment features/options from Bookly will be disabled including the “Service paid locally” option, and they can purchase items from Bookly and WooCommerce in one session. So even if you use this integration, the booking process is maintained, and you’ll sell services from Bookly, not WooCommerce products.

To set this integration, you’ll need “fake” products and set any price for the “fake” products since the final/total price will be taken from Bookly services and other attributes from WooCommerce will be ignored. The “fake” products will serve as the “bridge” between Bookly and WooCommerce which means you can assign a WooCommerce product for each service separately, hence, there will be multiple products in the WooCommerce cart at the time of checkout. We advise hiding the “fake” product from WooCommerce as you won’t be selling the “fake” products to avoid confusing customers. To hide the “fake” products, you need to find (in the right part) the catalog visibility option and set it to hide: https://i.imgur.com/wyIQROe.png.

Regarding discounts, please check if the Bookly Discounts Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360018608819-Discounts-Add-on will work for this requirement. It will allow you to set up conditional discounts that will be applied during checkout if you have installed and activated one of the Bookly add-ons (https://support.booking-wp-plugin.com/hc/en-us/articles/207068625-How-do-they-book-multiple-services-in-one-session-) that qualify your clients to book several appointments per session. There are two conditions that can be used to create a pricing rule that will reduce the cost of the booking: Number of persons in the appointment Number of appointments booked in one session

If several created discounts match the condition for the discount during the booking, all existing discounts will be applied. For example, you have set a £10 discount for 2 persons in the booking and a £30 discount for 3 persons, then a customer books 3 persons, both £10 and £30 discounts will be applied.

Or you could check if the Bookly Packages Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003045634-Packages-Add-on will work with this requirement. It allows you to offer package deals for your client’s favorite services as well as add an optional discount on packages. So you will need to create a simple service for the price of the packages then your client will have to book their first appointment right away in the front-end booking form. And then you assign the packages in the back-end so your customers can book the rest of the package services later as long as they’re booked within the set validity period. Currently, the default Bookly booking form doesn’t support the booking of packages by your customers on the front end. However, the new Bookly search form is fully compatible with the packages feature – your clients can book the package (https://www.booking-wp-plugin.com/bookly-pro-v5-0/) of services like standard services. See how it works on our free live demo (https://www.booking-wp-plugin.com/demo/packages/book-a-package/).

The workaround, if you use the default Bookly booking form (https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form), is to give the customers’ user accounts so that when they’re logged in, they can see a list of purchased packages with expiration dates, details, and the ability to schedule the rest of the package services. Please check this article for online access to booking for clients: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients.

Kindly note that the packages don’t work and are incompatible with the following add-ons. 1. Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on 2. Bookly Custom Duration Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on-

However, if you have both the Bookly Packages Add-on and Bookly Group Booking Add-on installed, your customers can still book the simple services with the group booking capacity. But the services in the package can only be booked by a single person.

If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #298547 so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello. At the moment, the available repeat intervals include daily, weekly, biweekly, or monthly options.

Best regards, Bookly Team

Hello,

Thank you for your message.

Please, check Appointments List option: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients

By logging into WordPress, your customers can view their past and upcoming bookings right on your site, and even are able to cancel them right then and there (optional).

Thanks!
Kate
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Hello,

Thank you for your message.

Please check the combination of Custom Duration (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360005082294-Services-with-flexible-duration-Custom-Duration-Add-on- and Bookly Recurring Appointments (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/115001442665-Recurring-Appointments-Add-on.

With Custom Duration (Add-on) your customers will be able to choose the start hour and the length of the appointment, for example, the start time is 4 pm and the length is 2 hours (so the end time is 6 pm).

With Bookly Recurring Appointments (Add-on) your customer will be able to choose repetition interval, last date, or the number of recurrences.

Please try the sandbox on a live website before making the purchase to get a better understanding of how Bookly PRO and its add-ons work, and be able to discern if Bookly PRO and its add-ons fit your business needs. To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive in your mail. Please make sure to activate Bookly Add-ons in the section Plugins.

Thanks!
Yulia
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thanks alot

Hello,

Thank you for your message.

For a recurring series, the following payment options are available (it can be adjusted in Bookly > Settings > Recurring Appointments):
1) Pay for the first appointment — the rest will have to be paid upon arrival;
2) Pay for all appointments.

Thanks!
Alex
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Hello,

Thank you for your message.

Currently, the Annual option is not supported. You can leave your feature request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in future releases.

Thanks!
Yulia
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Wouldn’t

Hello Scott,

Thank you for your message.

You can choose either to pay for one appointment or pay for the whole series: https://prnt.sc/gYTXZFmxGhN2

But there is no option to charge for the upcoming appointments automatically. The case is that Bookly doesn’t store the information about clients’ payment details.

Thanks!
Kate
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Hello,

Thank you for your message.

If you use Bookly Recurring Appointments (Add-on): https://codecanyon.net/item/bookly-recurring-appointments-addon/19497634, the links for the meetings will be different as the system creates separate appointments.

Let me know if I understood you correctly.

Thanks!
Kate
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Thanks for your reply – is the same true of Google Calendar? For each appointment booked an event is created in the calendar?

Hello,

Thank you for your message.

Yes, the same is for Google calendar.

Let me know if you have any other questions.

Thanks!
Kate
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Hi,

Thanks for your message.

Please note that Bookly is designed to work with a weekly schedule. After you set up the staff member’s schedule, this schedule will be repeated for the following weeks. Please note that the system takes into account the staff member’s schedule when rendering available time slots in the front-end/booking.

So the availability offered in the booking form is based on the schedule of the staff member. Whereas, the interval of the slots offered is regulated with the time slot length as this is the basis of how the hours are divided and presented in the booking form.

The add-ons https://www.booking-wp-plugin.com/features/ are intended to help give more flexibility to achieve desired features.

“1. We require each employee to be able to manage their own services and set their bookings and schedules etc…”

Please check if the Bookly Staff Cabinet Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003349989-Staff-Cabinet-Add-on will work for this requirement.

It allows your providers/staff members/employees to manage their bookings, own calendar, view and update details, manage services (create appointments), prices, schedule, days off, and special days (if installed), as well as export their calendar information into a CSV file without access to the WordPress admin panel.

However, please note that the creation of services is, at this time, possible in the back-end through admin only. And currently, it is impossible to forbid the staff to edit their appointments.

"...including the email to customers and reminders. Is this possible"

Please check these articles regarding emails:

- Notifications Overview: https://support.booking-wp-plugin.com/hc/en-us/articles/212411249-Notifications-Overview
- Set Up Emails: https://support.booking-wp-plugin.com/hc/en-us/articles/212997905-Set-Up-Emails
- Customize Notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/212411309-Customize-Notifications

“2. Can we set appointments to only be on a Saturday?”

You should be able to set the staff members’ schedules to OFF except for Saturday.

“3. Can we export all bookings and Filter bookings”

The default configuration of Bookly Pro, as listed at https://bit.ly/33w8172 includes: Filterable, sortable, and searchable booking list that you can print or export to CSV in the Appointments section.

Please check our demo https://booking-wp-plugin.com/demo/staff-cabinet/.

OR try the sandbox on a live website before purchasing to better understand how Bookly PRO and its add-ons work and be able to discern if Bookly products fit your business needs.

To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

If you require further assistance or have additional questions/clarifications about this, please send us an email to sales@bookly.info and mention Ticket #164625, so we can look into this matter for you.

Many thanks,
Richel

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Hello,

Thank you for your message.

Not quite sure that understood you correctly. Weekly view is already presented in Calendar section: http://joxi.ru/bmoqYWzT7vpXYA

Will be waiting for your reply.

Thanks!
Kate
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Thanks, but in my case it looks like this: https://ibb.co/tpjRvLP

Hello

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks

Kate
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Hello,

Thanks for your message.

The ‘Limit appointments in cart (min and max)’ allows you to limit the number of services of the same type required to apply a coupon. If left blank. it sets no restrictions.

If you require further assistance or have any questions, please create a support ticket using the link below and we will be happy to assist you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Hi,

Please reach out to Envato if there are problems with the download option. If you need the add-on you can contact us directly by submitting a new request here: https://support.booking-wp-plugin.com/hc/en-us

Thanks!
Alex

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Hello,

Thank you for your message.

Please send us an email to support@bookly.info with this ticket number #149524 and your License Certificate in PDF format for Bookly Recurring Appointments (Add-on).

Thanks!
Kate
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