Ladela

Ladela supports this item

Supported

This author's response time can be up to 2 business days.

96 comments found.

Hi,

Why if i add a customer in multisite Bookly installation i don’t see it in worpdress users? I’ve already selected the option for create it in setting.

Thanks in advance.

Hi Alberto,

This functionality is not available for the back-end, but only for the front-end, when customers will book appointments by themselves.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

My domain is setup in the following structure: www.mysalon.com/barber1 and www.mysalon.com/nailtech1 (subdomains or subdirectories), would i need 1). how many copies of bookly 2) how many copies of the multisite addon

Also, the barber shop should only see their appointments, profile etc abd the nail tech should only see theirs

Hi,

You will need 1 copy of Bookly and 1 copy of the Multisite add-on. On every subsite the plugin will work independently.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

My domain is setup in the following structure: www.mysalon.com/barber1 and www.mysalon.com/nailtech1 (subdomains or subdirectories), would i need 1). how many copies of bookly 2) how many copies of the multisite addon

Also, the barber shop should only see their appointments, profile etc abd the nail tech should only see theirs

Hi,

You will need 1 copy of Bookly and 1 copy of the Multisite add-on. On every subsite the plugin will work independently.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi. It’s very urgent. I bought a multi-site plugin and it turns out that I can not add services. I get it like it does the loading but it does not come out the drop down to put the data service.

see the video : http://recordit.co/hr4KXrSosz

Can you help me? it is urgent. Thank you

Hello,

We have received your email. You can find the answer in the email.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Hello, I have two websites, www.site1.com and www.site2.com, In both websites, the same professional (doctor) is the one who uses it, therefore the calendar of both sites should be connected. Does this plugin meet that requirement?

Hello,

This is possible by synchronizing both calendars with the same Google Calendar. Bookly provides 2-way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However, each event from Google Calendar is taken into account when displaying available time slots to the user in the second step of the booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

I run a social media agency and I have 5 websites that are about different social media but I want people to book me on all the websites but sync to one calendar. I get it that it will sync with google calendar but since I am the owner of all the sites and just want to sync services on all sites to one calendar, would I just need to purchase the main plugin and the the multi-site only? I’m trying to make a financially sound decision on whether or not to keep the provider I have now because that sync from all 5 without me paying for each site that’s why I’m asking.

Hi, thanks for the interest!

Currently, there’s no option to synchronize the calendars from different websites with one calendar, every website is a separate installation that works independently.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi Team,

I have purchased Bookly plugin with 2 add-ons (Stripe & Multisite), but it keeps telling me that I am using an illegal copy and not able to do anything. In the setting page, there is a message shown below which might be the cause but I have no idea what to do with it. Please kindly help check.

--------- Important! Scheduled notifications require single setup for all sites in Multisite mode. Please execute the following command hourly with your cron: wget -q -O – https://www.shotofit.com/wp-content/plugins/appointment-booking/lib/utils/send_notifications_cron.php

Thanks, Ada

Hi Ada,

Please send us an email to support@ladela.com with this ticket number #54203 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

We have an issue that first appeared when we switched to multisite. Now it returned after updating Bookly and add-ons (latest version of Bookly, Multisite addon, Service Extras addon, Wordpress), so my guess is that it’s multisite related. When trying to change the date of a booking in admin, the date picker no longer appears when clicking on the datefield.

Hi,

Please send us an email to support@ladela.com with this ticket number #54713 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Not happy with this plugin. I have a multi-site under the same name. I purchased 2 plugins, revived code. Put code. Everything was fine. Today, I received notification to put code. Ok. Put. After this screen was frozen. Notification is shown again. Be honest, I waste my money. I will recommend everyone to modify WooCommerce plugin. Bookly is extremely heavy and has a lot of bucks. Author concerned not about improvements of the plugin but collecting more money. I will rate this plugin as 1 out of 5.

Hi,

Please send us an email to support@ladela.com with this ticket number #55880 and the purchase code so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

So If I use this plugin on a multisite installation, I would need a Bookly license for each domain on that installation? So what am I paying for exactly with this plugin?

A license for each domain is not scalable.

Hi, thanks for the interest!

Yes, that’s correct you’ll need a need a new license for each domain. This add-on makes the Bookly plugin compatible with the WordPress multisite enviroment.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

suremer

suremer Purchased

Hi,

[bookly-appointments-list columns=”category,service,staff,date,time,price,status,cancel” custom_fields=”28654,54318” show_column_titles=”1”] is not working.

does not show list.

Page link is here: http://maya.k12.tr/23998-2/

How can we solve this problem?

Thanks,

Hi,

Please send us an email to support@ladela.com with this ticket number #55917 and the purchase codes so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi Team,

We want to purchase this plugin for our booking system. We have some below queries. 1. We are not able to see how the vendor (Service provider) will registers in our site. 2. How we are display all type of services that service provider are providing? 3. Is there any limitation for creating multi site as you know that wordpress creates replica of tables each time? 4. Will you recharge $49 for every subdomain in single domain creation?

Hi,

1) Only administrators can create staff members.

2) When the customer chooses a specific staff member, the services, that are associated with this staff member, are shown in the drop-down.

3) There aren’t limitations, the multisite add-on will handle this matter.

4) Currently, one Bookly license is required per one domain. The cost of Bookly is $89.

Thanks!
Kirill

Like us? Rate us!
High rating = More sales = More functions and flexibility Documentation | FAQ | Feature Requests | Video Tutorials

Hello Bookly team,

I created a multisite and installed Bookly AND Bookly multisite but the plugin only works on the main site. On the network sites there is marked “purchase code: missing”. What should be done ? Need to buy a new Bookly license or a new Bookly Multisite license? For each network site?

Thank you very much for you help, Jeanne

Hi Jeanne,

We apologize for the late reply!

You can use the same license for your network sites in case these site have the same domain. Though, if have different domains, you will need a new Bookly license for each domain where you want to use the plugin.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hey guys,

I got bookly + multisite running on 3 domains (3 different languages – 1 for each domain) for a client.

The client is asking, if it is possible to remove unavailable time slots to prevent customers from double booking from different domains? fx. if a customer books a meeting on domain A with employee Joe @ 12.00 the 1st of May 2018, then it should not be possible for another customer to book the same employee on the same date and time via domain B or C.

Is there a way to prevent this from happening?

Hi,

Currently this functionality is not supported. In a WordPress multisite enviroment, the plugin on each subsite works independently, it doesn’t work globally over all the enviroment.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi,

I installed both bookly multisite as normal plugin. I am unable to add fields. When I add a new contact the screens keep refreshing, without adding the new contact. Is the plugin correctly working with Multisite?

Sincerly, Vincent

Hi Vincent,

Yes, the plugin is compatible with a multisite enviroment. Probably something is wrong with your installation. Please send us an email to support@ladela.com with this ticket number #58786 and the purchase codes so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

I currently have this plugin but I have several sites that I offer services but what to use one plugin for all of them. please give me guidance on what i need to do to make that happen

Hi, thanks for the interest!

The multisite add-on provides the option to use the plugin in a WP multisite enviroment. If you will create a separate site for each of your client, then each client will be able to use the plugin independently on his website. Please take into account, that even if you use the plugin on a multisite enviroment, you will need a new license for each new domain where you want to add the plugin.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

thanks for reply. My question is more around with each one having their own calendar, will it update all calendars when someone books me. so that all calendars stay current with accurate availability

Hi,

Please take into account that the plugin is not really suited for this types of websites, as it was designed to be used by one business. The plugin works individually on each website, there isn’t a global calendar for all the plugins from the multisite enviroment.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

by
by
by
by
by
by