131 comments found.
Hi, I tried to ac
I just bought the plugin, installed it, but I can’t activate it. I keep getting this php error. I have php version 8.3.14 on the server.
Undefined array key “type” in …/wp-content/plugins/bookly-responsive-appointment-booking-tool/backend/modules/shop/Ajax.php on line 65, referer: https://pranaaerialyoga.hu/wp-admin/admin.php?page=bookly-shop. Can you help me?
???? no responses?
Hi there.
Thank you for your message.
If you haven’t yet, please create a support ticket using the link below so the Support Team can look into this matter for you.
Click Here To Get Bookly Support
Many thanks,
Richel
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Great work!
Hello! Thanks for your feedback! We appreciate this!
would auto show at customers account center who click to accept the coupon code? would the coupon code be auto-uesd when checkout condition meet ?
Hi there.
Thanks for your question.
I’m afraid this isn’t possible at the moment. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com/. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. We encourage you to record a request that best fits your business needs.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #302646 so we can look into this matter for you.
Many thanks,
Richel
Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
it does not show any space for the discount code
Hello,
Thank you for your message.
The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi, is there a way for the coupon discount to show on the checkout? Whenever using the services booking form and applying the coupon it doesn’t appear at first in the checkout and only applies afterwards in the stripe window.
Could you help me with that issue?
Hello,
Thank you for your message.
Please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Tried to create account for support but did not receive any email. Submitted a ticket but have not received any notification.
Hello,
Thank you for your message.
We’ve replied to you with Ticket #292159.
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
I’ve emailed you twice at the support email. I’m trying to migrate my purchase code over since the site it was used for is no longer in existence and I’m wanting to use it on a new site for booking and coupons.
When I tried to add the purchase code it states its still in use and to contact you if I need assistance in migrating it over to the new site.
Hello,
Thank you for your message.
We replied to you with Ticket #286986:
“Could you please provide us with the License Certificate(s) in PDF format that you received when you purchased Bookly PRO, including add-ons if there are any, so we can check and, if necessary, transfer the license manually for you?
How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-can-I-find-my-Purchase-Code-
Seeing the PDF license certificate before I can transfer your license is one of the many ways we protect customers by making sure only those who have access to the account that purchased the license can request a transfer.”
Please reply to this ticket #286986.
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Which website was that ticket created under? I’m not sure what I need to login to in order to provide you that information. Thank you.
I’ve emailed you the Purchase Code to your support email but haven’t received any response to that. Been trying for months to get this updated.
Hello,
Please follow the link below and our team will get back to you as soon as possible. Please include in your inquiry the License Certificate(s) in PDF format that you received when you purchased Bookly PRO.
Thank you. I submitted a ticket and included my Purchase Code in the form. Looking forward to a response
Hello. We replied to you via the ticket #291304. Please check.
I just saw the reply and sent the PDF copy of the purchase code
Hello,
Thank you for your message.
Your purchase code has been detached.
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
I just installed your Coupon bookly plugin, and I added a 100% discount, but when paying, it says: This transaction cannot be processed. The amount to be charged is zero.
The payment method I have is paypal, but I don’t know what to do.
Thanks
Hello,
Thank you for your message.
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Alex
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi,
I installed your plugin, with Paypal payment settings. But when a customer clicks on next, the appointment is still reserved even though the customer has not paid. Can you help me ?
Hello,
Thank you for your message.
This behavior occurs in case you use any payment gateways where the payment needs to be processed, for example, PayPal. However in case a customer reaches the payment process, and doesn’t complete it and just closes it, this behavior will also create an appointment with pending payment. To avoid having these types of appointments, you need to access Settings -> Payments -> PayPal -> Time interval of payment gateway -> 1h, and if the customers won’t pay in this period, the appointment will be rejected. Any email notifications won’t be sent. Appointments with the ‘rejected’ status don’t affect the staff schedule and don’t make timeslots busy.
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi. The addon is causing an error to occur when clients select payment type and then click next. The following error occurs.
Too few arguments to function BooklyCoupons\Lib\ProxyProviders\Shared::preparePaymentDetails(), 1 passed and exactly 3 expected
How do I fix this?
Hello,
Thank you for your message.
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
How does the end user receive the coupon in order to use it within the booking system?
I am looking for a gift card type solution which can be purchased abd used with the booking system.
Hello,
Thank you for your message.
You will need to send the coupons manually.
I advise you to check our new feature – Gift Cards: https://support.booking-wp-plugin.com/hc/en-us/articles/9204620412562-Gift-Cards.
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
I just installed the coupon add on. The customer get the discount but in the checkout they dont have the discount. What can i do? Thanks very much
Hello,
Thank you for our message.
The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Alex
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi,
Just purchased and installed the coupon plugin and activated on my client’s website but I am getting this error message when accessing the coupon menu under the main plugin:
DataTables warning: table id=bookly-coupons-list – Ajax error. For more information about this error, please see http://datatables.net/tn/7
When trying to create a menu, the ajax button goes on for ever and no coupon is created. Pleas advice ASAP.
Hello,
Thank you for your message.
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hello, we have recently purchased a license for Coupons add-on for Bookly. Once bought and installed it tell us that it requires Bookly Pro 5.4. We need to deploy it on an environment where we have Bookly Pro 4.6 installed and we can’t update it fast.
Can you send us a Coupons add-on zip with the plugin in the latest version that works with Bookly Pro 4.6?
Hello,
Thank you for your message.
Please follow the link below to create a support ticket so we could help you:
Click Here To Get Bookly Support
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi, since there was a question 3 years ago, I wondering if there is already support for limit the coupon to certain days of the week?
Hello,
Thank you for your message.
Currently, such option is not supported. You can get in touch with our partners who deal with customization requests and ask them for the estimation: https://www.booking-wp-plugin.com/bookly-customization/
Thanks!
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
I just purchase Bookly Coupons. I have created a coupon that I would like to limit to just one user. However, she does not appear in the client drop down list. What now?
Hello,
Thank you for your message.
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi. I’ve purchased your bookly app and coupons addon and yeah, it’s working good! But now my client has new requirement and I don’t know if it’s possible to build with any of your addons.
I need to allow users to buy coupons for appointments. Not for specific reservation but just a coupon code so that user could give that code to someone else. Some kind of gift card. Do you have a solution for this? Thank you
Hello,
Thank you for your message.
Currently, such option is not supported. You can vote for this request: https://ideas.booking-wp-plugin.com/boards/feature-requests/9836 and if it gets enough votes, it might be implemented in the future release.
Thanks!
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi, I have a problem with the coupons system. The plugin no longer reassigns an entry to the coupon when the customer cancels.
Can you help me?
https://talentiboxstudiotraining.it this is the websiteHello
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Kate
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hi. After the installation of this add-on, the customers can’t see their appointments with [bookly-appointments-list] shortcode. I’ve been searching on the database, and I found that the wp_user_id is null for that customer.
Hi there,
Thank you for your message
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
Hello,
I have set the bookly with pro addon to a custum url landingpage. But after booking Bookly does not redirect to that page.
What can be wrong its a simple two step procces?
Is it also possible to have the code inside this page like this?
You selected a booking for {service_name} by {staff_name} at {appointment_time} on {appointment_date}. The price for the service is {service_price}
Hi there,
Thank you for your message.
Please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Thanks!
Yulia
Like us?
Rate us!
High rating = More sales = More functions and flexibility
===
Documentation |
FAQ |
Feature Requests |
Video Tutorials
