49 comments found.
Presale question:
I live in New Zealand and am wanting to accept credit card payments from New Zealand customers.Will the plugin allow for this?
Hello, I bought this plugin and install it on my WordPress Version 4.1.1. The only field it asks for is my Merchant ID. I added this and when I check out, form freezes and does not process. Please help!
Hi,
Mostly this is related to the javascript conflict between woocommerce and theme. But can you please send us the site url so we can confirm this.
Hi, there is a problem with this plugin not allowing it to process non-north american credit cards. I had asked for support on the forum but it has disappeared, and I have used the support page with no response. Hopefully as a last resort the author will respond to my comment.
Please let me know how the plugin can be fixed to process non-north american credit cards. They error out because it continually asks to enter the State/Province even if the field has been entered.
Hi,
Can you please contact us through contact form on our profile page at http://codecanyon.net/user/patsatech.and let us know the site url.
1) do our site required SSL certificate be installed prior to accept payments? 2) can we get DEMO access to the panel? 3) Can we add TAX automatically in order final payments?
Hi,
1. Yes you will have to add SSL to your site. 2. As for the demo sorry but we can’t do that. 3. And yes taxes can be added to the order total they calculated automatically once you setup them in woocommcerce.
Is this Plugin still being supported for future versions of WordPress and WooCommerece?
At the moment, this plugin page states only up to WP 3.5 is supported.
I’m currently at WP 4.1 and WooCommerce 2.2.10.
Is this plugin compatible with these versions and can I expect future versions of WC and WP to be supported as well?
Thanks
Hi,
Yes it is being supported. It should work fine with latest version of wordpress and woocommerce.
Was Interac support implemented since ? 
I submitted an email for support with this.
Hello, The plugin is starting to give payment gateway error please contact store owner. Any idea what thats about?
Hi,
Can you please contact us though contact form on our profile page at http://codecanyon.net/user/patsatech and make sure to send the login details to site.
Hello,
Is it possible to have payments processed in either canadian and american funds. I have a client who has canadian and us accounts with beanstream and would like her customers have the option to choose. I know zen cart had the option to select.
Thanks!
Hello,
I have your plugin setup and working properly but I do not see a place to select which credit card types I am going to allow. Could you please let me know how I can change this?
How do I get the order status to automatically change to refunded when I refund the order via beanstream?
Hi,
This is not currently supported by the plugin.
Quick question: does the plugin allow you to produce email notifications to the website owner and the customer when a successful transaction happens?
If not, what would we need to begin modifying to make this happen? Would we tweak the code of the plugin?
Hi,
That is handled by woocommerce as default functionality whenever payment status change.
Hi, do we need a PCI compliant hosting to use your Beanstream payment plugin? I want to use their hosted form to bypass the PCI compliancy. Thanks
Is it possible to use the Beanstream payment form (hosted by Beanstream) with this plugin?
Hi,
No it doesn’t support form hosted by Beanstream.
Having trouble with this and international addresses, specifically HongKong. The error returned indicates a problem with the province/state. Anyone else having trouble with this? Works well for US and Canadian orders.
Hi,
Can you please contact us through contact form on our profile page at http://codecanyon.net/user/patsatech/ and send a screenshot of the error if possible.
I private messaged you regarding the troubles I’m having with this plugin two days ago, but I haven’t heard back yet. I installed the plugin, configured it and enabled it, but it doesn’t show up in the front end during checkout. I provided you with the login credentials. Hoping to hear back from you. Thanks.
May I please get some support?
Hi,
We have checked your site and problem seems to be with you theme or WordPress setup as we have currently activated all the payment options on your site like cod and mijireh which comes with woocommerce plugin. But your site doesn’t show any of the payment options other then the 3 that it was already showing.
It turns out, it is another plugin causing it to not show up. Thanks for taking a look. It shows up fine now. Now just gotta test to see if I can receive payment. Thanks again.
After placing the order, I get this error message:
{result”:” \n\t\t\t Country<\/strong> is a required field.<\/li>\n\t\t\t First Name<\/strong> is a required field.<\/li>\n\t\t\t Last Name<\/strong> is a required field.<\/li>\n\t\t\t Address<\/strong> is a required field.<\/li>\n\t\t\t Town \/ City<\/strong> is a required field.<\/li>\n\t\t\t Province<\/strong> is a required field.<\/li>\n\t\t\t Postcode \/ Zip<\/strong> is a required field.<\/li>\n\t\t\t Email Address<\/strong> is a required field.<\/li>\n\t\t\t Phone<\/strong> is a required field.<\/li>\n\t\t\t You must accept our Terms & Conditions.<\/li>\n\t\t\t Unfortunately we do not ship to to <\/strong>. Please enter an alternative shipping address.<\/li>\n\t\t\t Invalid payment method.<\/li>\n\t<\/ul>”,refresh“}
What does this mean?
Hi,
This is because of the latest update to woocommerce 2.1 Will mail you the update soon.
How it the progress coming along?
Hi,
It has been updated on codecanyon.
I’ve uploaded this plugin to my site but there is no option to enter my merchant ID or anything. From your screenshots it looks like there should be a panel to edit? All I get is activate and edit, no settings? what am I missing?
Hi,
Can you please contact us through contact form on our profile page at http://codecanyon.net/user/patsatech/
I did yesterday. I’ll send it again
Resolved via email.
{result”:” \n\t\t\t Action failed. Please refresh the page and retry.<\/li>\n\t\t\t VIN Number<\/strong> is a required field <\/li>\n\t\t\t Country<\/strong> is a required field.<\/li>\n\t\t\t First Name<\/strong> is a required field.<\/li>\n\t\t\t Last Name<\/strong> is a required field.<\/li>\n\t\t\t Address<\/strong> is a required field.<\/li>\n\t\t\t Town \/ City<\/strong> is a required field.<\/li>\n\t\t\t Province<\/strong> is a required field.<\/li>\n\t\t\t Postcode \/ Zip<\/strong> is a required field.<\/li>\n\t\t\t Email Address<\/strong> is a required field.<\/li>\n\t\t\t Phone<\/strong> is a required field.<\/li>\n\t\t\t Country<\/strong> is a required field.<\/li>\n\t\t\t First Name<\/strong> is a required field.<\/li>\n\t\t\t Last Name<\/strong> is a required field.<\/li>\n\t\t\t Address<\/strong> is a required field.<\/li>\n\t\t\t Town \/ City<\/strong> is a required field.<\/li>\n\t\t\t Province<\/strong> is a required field.<\/li>\n\t\t\t Postcode \/ Zip<\/strong> is a required field.<\/li>\n\t\t\t Invalid shipping method.<\/li>\n\t\t\t Invalid payment method.<\/li>\n\t<\/ul>”,refresh“}
Still waiting for this to be fixed an its taking so long.
Resolved via email.
Hi, when we process the transaction with the Pay button, with all the informations entered correctly, a white page is display with these errors: {result”:”
\n\t\t\t Action failed. Please refresh the page and retry.<\/li>\n\t\t\t Country<\/strong> is a required field.<\/li>\n\t\t\t First Name<\/strong> is a required field.<\/li>\n\t\t\t Last Name<\/strong> is a required field.<\/li>\n\t\t\t Address<\/strong> is a required field.<\/li>\n\t\t\t Town \/ City<\/strong> is a required field.<\/li>\n\t\t\t State<\/strong> is a required field.<\/li>\n\t\t\t Zip<\/strong> is a required field.<\/li>\n\t\t\t Email Address<\/strong> is a required field.<\/li>\n\t\t\t Phone<\/strong> is a required field.<\/li>\n\t\t\t Invalid payment method.<\/li>\n\t<\/ul>”,refresh”}
I use Wordpress 3.7.1 with Woocommerce 2.0.19 The site is: http://www.mulatop.com/en/shop/
Thank you for your help.
Hi,
Can you please contact us through contact form on our profile page.
We already contact you by the contact form on your profile page. Can you reply?
Resolved via email.
Hey ! I am about to set up site where people can sell their products and the payment is splited by the users who sell and the site owners. Is this possible with this plugin ? Can my users sell their digital goods for a small fee on every sell ? Thanks ! =)
Hi,
Can you please contact us through contact form on our profile page at http://codecanyon.net/user/patsatech/