33 comments found.
Do you have SAAS version?
Hi Your software looks really good. Do you support Email to Ticket ?
I need my users to be able to send a support mail so I can see it and reply within your system, but users can also reply directly to mails
Nope.
What does it mean by end users are charged for extended licence?
Is the product development is still going on or its a dead project, as there is no update since Sep 2020
Updated.
It’s dead. Might as well bin that one. Shame, because it had some potential.
Many functions in the backend said to be coming nowI bought this thinking it would have been upgraded. Nearly 2 years since any updates. Is this project dead? If now, when can we expect some updates?
Well, I guess another one bites the dust.
what happened here
Hi, is it REST API ready? Thank you.
Not yet
Hi,
We got the translations going. But how does a user in frontend switch language>?
Language system is for the site not selectable by users.
Any idea to add language switch for users? Now you limit the application.
Hi amazing developer
We are getting the following error: >>>** >>>datetime format: 1366 Incorrect integer value: ’’ for column ‘ftimg_md_id’ at row 1 on page /articles/- EXCEPTION – [Tue, 25 May 21 12:35:27 +0200] >>>
Any known issue?
This error is usually caused if your DB is using STRICT MODE or something relative. If you have access to my.ini, you can just set sql_mode = ””, save it and restart MySQL. You can also do this in PHP.ini file. Please google how to disable strict mode for your DB.
This is the fastest solution but if you can’t do this. Let me know, then we’ll start the long process solution.
>>>** >>> EXCEPTION – [Wed, 26 May 21 10:32:16 +0200] >>>* Exception on line 164 in /libraries/XI/Database.php: SQLSTATE22007: Invalid datetime format: 1366 Incorrect integer value: ’’ for column ‘tk_opened_by’ at row 1 on page /tickets/
Disabled strict mode but still getting this one
Please submit a ticket here: https://dev.silasolatayo.com/account/tickets#new and I will fix every issue for you. Thanks
Hello. The script does not save materials!
What do you mean by save materials? Please let me know the exact issue you are facing.
I have responded to your ticket.
Hi When is the API coming out? Also, please show FAQ on homepage in Docksit?
FAQ is already available on Docskit homepage, you just need to enable it in the theme settings. API will be available when ready.
When do you think it will be ready? Also when I click FAQ , it is giving me 404 error
Please can you open a ticket and send access details for me to check? https://dev.silasolatayo.com/account/tickets#new
man how many times will I have to keep doing this to get the issues fixed completely ?
I don’t client details in my mail or system. If you open a ticket, the details will be in the thread and can be accessed anytime.
yes, i mean to say why is the script so buggy? every few days there is some new issue
The script is not buggy. You literally complain about everything you didn’t set. You have to configure right it for it to work. If you had followed the instructions on the doc page, thing would have been easier. I have people that I did installation for and they never complained about anything after.
“You literally complain about everything you didn’t set. ” Wow now you started blame game here Tell me which other things did I complain about where I didn’t set ? There were database issues earlier. You confirmed it.
If it’s not buggy why is this happening tell me ? Before installation
That’s why I said, you should create a ticket and send access details and I will configure it for you. Is that too much to ask? I remember you once sent it via email but I deleted it as soon as the issue was resolved. I don’t know why you don’t like creating ticket; every other person does without commenting here at all.
Tell me what I didn’t set here ? https://help.emailwish.com/error404/#faq-category
I don’t understand why I have to create ticket every time I open it ? I have purchased so many codes here, spent over 1000 but this is the only script where I have to do this and then you complain that its my fault
Can you please make this easier? I need to see your backend to know.
Didn’t you install the script when the last issue came ? So why are you blaming it on me ?
I click on FAQ option from home page and then it opens a link which says “404” . I click and I get 404 error and you are telling me that the script is fine
I am not blaming you for anything. You asked why it buggy and I explained that it’s only buggy to you; it working fine for others. Doing the installation for you doesn’t mean all setting was done. You are suppose to configure it the way you want. Now I want to help you but you refuse to follow simple instruction here. This is why it’s not working, you didn’t follow the instruction in the doc. If you can not provide access details there is nothing I can do.
It doesn’t look like from the reviews that I am the only one complaining. Last time you installed the script on the server. So what do you mean “you didn’t follow the instruction in the doc.” ??? Do you remember you installed it on my server???? This is what I am saying you are just blame gaming here, you cannot accept responsibility that there is something wrong. You just want to blame me. Just refund me man. The experience in dealing with you has been just terrible. You just like blame gaming
every day i open it, I find a bug then I have to deal with you where you just like blaming
Installation is different from configuration. I don’t know how else I will explain it to you. You have to configure it right (the way you want it, as described in the documentation). I install it for you NOT configure. If you send the access details, I will config the FAQ issue you are having. SIMPLE! There is no refund on this bro. I already stated it clearly in my description. I am ready to give you support; all you need to do is give access details via support ticket and everything will be resolved but NO you want to argue here.
“there is no refund on this bro” That’s not how envato refund policy works.
Anyways I am sending you details right now
I offered to give you support but you refuse. The script is working perfectly causing I’m using it and others I’ve help set-up are using it but you just want to make things difficult because you don’t want to create ticket.
I sent you details. Just fix it now Thanks
Again got an issue. Now when I click on the top right where it says “Account settings” it’s redirecting me to home page. Also no updates for a script this expensive?
I am working on update and will be release soon. I just got really sick during the pandemic but getting better daily. What issue are you having please? Drop a ticket.I wish you can give access to FTP, it seem you have some missing file from you last manual update.
Our developers tried giving you FTP access but they said you were unable to access
Can we try it one more time? Open a ticket, send access details and let me set it up completely for you. Just list what you want in the ticket.
As you can see it’s working perfectly and it’s what I’m also using. The developer might be doing something wrongly intentionally or unknowingly.
Hi I am sending you login and ftp details
Nothing is working right after install!!!!
I will love to help. Please submit a ticket here: https://dev.silasolatayo.com/account/tickets#new and I will fix every issue for you. Thanks
Send me access detail via the support ticket, so I can look into the situation.
hi author I have few issue with software 1. Not able to create article with giving featured image. If I do with featured image it does not give any error but keeps showing the processing dialogs. 2. Not able to see published articles.
very good script. very happy user of this script
Thank you!
Hi!
I’m able to use API KEY for envato?
If you mean integration with Envato via API? Yes
This looks like a great script. Very useful. And the DocsKit theme is beautiful. Definitely going to grab this.
Thanks for the interest.
Is the SaaS version planned where the registered user will be able to add his product?
This is not a SaaS item. Sorry.
Hello, I am using this software on a domain. https://codecanyon.net/item/premium-url-shortener/3688135 i would also like to have your software deployed on the same website. as the frontent.
The author of the other script asked me this question: Hello
It depends. If the other script already uses the rewrite engine then no. Only one script can use the rewrite engine per folder.
Does your software have that. I want your software to be the frontfacing one, because of products ill be selling, and or services ill be offering. but then again, because the domain is short, i would like to have the same to handle URL redirects.
Yes this product has rewrite in use. You can either enable or disable it. However, I don’t see the possibility of what you want to achieve. You might as well just create a micro path for your shortner eg. tiny.ru/i/ and have tiny.ru as your home page
Is this wordpress reskinned?
No. Not relative to WordPress. Why did you say that?
There is a bug in the code dude.
I cannot edit a theme design.
Please send PM with access params or create a ticket here – https://dev.silasolatayo.com/account/tickets#new
i sent a pm
Ok.
I replied you. Please check you mail. The ticket would have been nice but this is okay too.
working now. thanks
Okay great! If you need further assistance, please let me know. I am updating in 5 hours or less(bug fix).
When will you add options for changing the design ?
What do you mean by changing the design? Do you mean color or layout? and which of the theme are you talking about? Some themes have this feature already
your dockskit theme. I cannot change the homepage color and the layout as well
I will work on that (color) soonest. Initial, I didn’t have plans to make the color change because of the polygon look but I plan to make a way around that soon; even if for just some list of color gradients. That’s the default layout and I have no customization for that else it might create issue … What layout are you seeking..?
but please colors first. When do you think you can add colors?
Okay I will try to put it on medium priority list
when will you add color change in your theme dockskit?
I am actually working on it. Doing multiple things at the same time. Remember I said “I will try to put it on medium priority list”. It’s on MEDIUM priority list. I need to finish major part of AuthorMATIC so I can launch other main products too.
I took time out to add the theme color option to Docskit. It’s now available. Just download and update when you get the notification. I will add more colors later
