CriticalGears

CriticalGears supports this item

Supported

This author's response time can be up to 2 business days.

59 comments found.

Could I set up a recurring donation that the user specifies the amount? :)

Hi PartyLasVegas,

Thank you for purchasing our product.

At the moment there is no such option within this product, it would have to be custom adjusted for you. We do have plans to include it in the update which will come out within Nov/Dec.

Hi there!

How can I just display the form on the page? Instead of using the button? And there’s no way to add any additional text field in the form; this is super weird ! how can I add my custom input box there now???

Thanks please response.

Hi kaslam311,

Please open support ticket at http://www.criticalgears.com/support-tickets/

Hello -

Quick question before I purchase this: Will I be able to change the look and feel of the form itself using custom css?

Thanks!

Hi usindopak,

Thank you for your interest in our product.

Yes, you can change CSS to edit the design of the form.

Can I just use the payment form on a page without having users to press a button to initiate/load the payment page?

Also, can I create a custom drop-down and text field in the payment form?

Thanks!

Hi Usindopak,

Thank you for your interest in our product.

Unfortunately, no, there is no option to insert payment form by itself. You can try adding the iframe and point it to the script directory though – that should work.

For custom drop-downs/fields – you would need to edit the code.

Please advise if you have the option to accept recurring donations with user-defined amounts?

Hi Hetul,

Sorry for the delay in getting back to you. At the moment – there is no such feature unfortunately.

Can you do the customization? and how much would it cost?

Hi hetul,

Yes, we can. Please contact us through codecanyon profile.

Hello, does the plugin support new woocommerce / wordpress? I see it hasn’t been updated from: 14 November 15

Thank you

ok found my answer after i bought it. you should update the screenshots.

Questions after purchase:

1. can i use more than 1 email address that gets notified ? 2. client receives only “thank you message” after payment ? is there a way for them to receive details of payment like a receipt?

thank you

Hi andreiclep,

1. You’d have to add it through the code. 2. You can send the same email as admin receives. For both of these – please open support ticket at criticalgears.com/support-tickets/ and our support staff will assist you further.

I have a merchant account with CardConnect. Would this plugin work with that merchant account?

Hi metzler13,

Thank you for your interest in our product.

Unfrotunately, we are not familiar with the CardConnect. You’d have to contact their representative and confirm whether you can use authorize.net AIM integration code for your site and if they say yes – then it means that our product will work for you.

What are the PRIMARY differences between this plugin and “Credit Card Payments WordPress” at https://codecanyon.net/item/credit-card-payments-wordpress/462155?

=====

2) – Can the terminal be embedded into the page ? ( NOT as a pop-up )

=====

3) – Is this optimized to be “responsive” on mobile phones ?

Authorize.net WP terminal (this product) has recaptcha, button generator and recurring payments, whereas credit card payment terminal for wp – doesn’t.

2) Only if you’ll use iframe. Otherwise – either button or link to page.

3) Not at the moment.

hi i bought the plugin but there seems to be a error because i don;t get these two emails that you have said.

http://prntscr.com/evjmdm

please can you suggest something?

Thanks! teo

Hi Teo,

We’ve replied to your support ticket – please take a look there. Please update the same ticket with any other questions or if you require further assistance.

wo2

wo2 Purchased

for Authorize.Net payment system do i need SSL ? if must need then can i use free SSL cloudflare . please let me know

Hi wo2,

We’ve replied to your email few days ago. Please take a look there. In short – yes, you need SSL.

Im getting error ERR_TOO_MANY_REDIRECTS

Hi dellene82,

If you still experience this issue – please open support ticket at http://www.criticalgears.com/support-tickets/ as all support is provided through that portal only. Thank you for understanding.

Hi,

when I am trying to make a payment, getting this message “Fatal error: Cannot declare class AuthorizeNetException, because the name is already in use in /srv/users/website/apps/website-com/public/wp-content/plugins/authorize_net_payment_terminal/terminal/authorize/authorize_net.php on line 37”

please help to solve this asap. Thanks!

Hi maxfed88,

I believe we’ve already solved this issue for you through support ticketing system (Can’t find the particular ticket number, so I may be confusing the same request from somebody else…I apologize if that’s the case)

If you still experience it – please open support ticket at http://www.criticalgears.com/support-tickets/ as all support is provided through that portal only.

Thank you for understanding.

Can I Add/Charge additional fee let say + 3% ....???

Hi Media_Ex,

It is possible only through code editing.

The plugin hasn’t been updated in a few years, but still works for my client. However, they are getting communication from Authorize.net about the following:

“As you may be aware, new PCI DSS requirements state that all payment systems must disable earlier versions of TLS protocols. These older protocols, TLS 1.0 and TLS 1.1, are highly vulnerable to security breaches and will be disabled by Authorize.Net on February 28, 2018.

To help you identify if you’re using one of the older TLS protocols, Authorize.Net will temporarily disable those connections for a few hours on January 30, 2018 and then again on February 8, 2018.

Please refer to our TLS FAQs for important details.

Based on the API connection you are using, on either one of these two days you will not be able to process transactions for a short period of time. If you don’t know which API you’re using, your solution provider or development partner might be a good resource to help identify it. This disablement will occur on one of the following dates and time:

· Akamai-enabled API connections will occur on January 30, 2018 between 9:00 AM and 1:00 PM Pacific time. · All other API connections will occur on February 8, 2018 between 11:00 AM and 1:00 PM Pacific time. Merchants using TLS 1.2 by these dates will not be affected by the temporary disablement. We strongly recommend that connections still using TLS 1.0 or TLS 1.1 be updated as soon as possible to the stronger TLS 1.2 protocol.”

Is this plugin affected by what’s outlined here?

Hi

There is nothing within the code what you need to adjust, however, you need to contact your hosting provider and ensure they do their part for this. They have to configure your server to use TLS 1.2

Hey guys can this work with network merchants inc ?

Hi PartyLasVegas,

Sorry for the delay in getting back to you. It can, with custom development.

Greetings, I left a message a couple days ago in your criticalgears forum. Is that not the best place to ask questions? Thanks.

Hi SolarGadgetGuy,

Forum is not used since 2016 – as per announcement on the forum homepage. Please open support ticket at criticalgears.com/support-tickets/ and we’ll be happy to help you with any support related questions.

Hi, Do you guys plan to add more countries (St Marteen) for example is missing. is that possible to have more subscription plan such as: every 6 months / every 12 months / every quarter. Some display bug on iOS as well. Thank you

Hi Maxtvbox,

Thank you for purchasing!

We replied to your support ticket already but just to be sure – yes, we will update this product very soon and we’ll add St Marteen. As for subscription – you can setup the way you described.

Hi,

I buy your script now and I have one question.

I can not create an account on Authorize.net, because I’m from Romania, so I can not use this addon

I have some solution?

Hi BotsTraffic,

Unfortunately not much we can do. You’d need to find a different provider which is supported in Romania.

Does this plugin work with the latest version of WordPress 4.9.X ?

Yes, it does.

by
by
by
by
by
by