23 comments found.
I use AR with payment forms. Seems that authorize.net is saying since the upgrade that it is now only doing “authorize only” and not charging it. There doesnt seem to be anywhere to change that, is it a bug?
THere is switch in authorize.net addon configuration to turn Authorize Only ON. make sure you have not turned it on by mistake??
Yes i managed to find that but it is correct. It is unchecked which means it should charge everything. I also never changed any settings i just did the upgrade which seems to be causing issues for people based on another post i saw. I just did a test with both options and it didnt even come in except for the paid receipt email from the actual form.
Hello,
first thing is kindly not try to relate issue with other person’s issue mostly similar looking issue can be very different. There should be another switch to enable debug mode in authorize.net configuration. You can enable it and check again.
check authorize.net configuration as well. hoepfully you will find out something which can help you. If still does not help then kindly open support ticket at our helpdesk
You Authorize plugin is still not working – I had left few comments here a couple of weeks ago.
Since your last update form ARForms and Authorize.net add-on update, my payment form is working. I’ve deleted the plugin and empty database tables to start from scratch.
After I add and setup a new form, and then go to AuthorizeNet Configuration panel, I select the form in the ‘Form’ drop-down. But none of the other drop-down fields are working for the form fields mapping – you can see the screenshot here: https://snag.gy/Y2Gwp3.jpg
Please let me know asap how I can fix this?
I tried to submit a support ticket, but your ticketing system doesn’t seem to support the purchase code for ‘Authorize.net for Arforms’ plugin.
Thanks!
Hello,
yes sir you could not open ticket because your support is expired. you need to extend support of arforms plugin.
however, from our side we will check our latest copy for the issue you are referring and if there is any issue in plugin itself then will release update asap.
I just extended my support but your ticketing system still says that my purchase code is invalid. I believe it is because ‘Authorize.net for Arforms’ is not listed as one of the products when I enter my purchase code.
Please test on your end and let me know asap how this can be fixed.
Thanks!
Yes, System presently works putting purchase code of main product, and not addon. you needed to extend support of arforms i as i had mentioned above. if you can do that then support assistant would attend your ticket and even if its issue in some issue on your site which bothering arforms to populate data in dropdown then support assitant could have pointed out for you.
anyway will check from our side to see if there is any issue in authorize.net addon
one more thing you can do. may be try deactivating all suspicious plugin you have active and then clear cache if you have cache plugin and then check.
Second thing is make sure you have latest version of arforms and authorize.net addon on your website.
Hello,
I think we have found the issue. please message me through our codecanyon profile page and we will send you patch. Or if you can wait for 2 days then we are releasing update for ARForms as well as authorize.net addon too.
Thanks
sure, I’ll msg you in few minutes.
replied you.
I opened a ticket in your support portal, the authorize.net form creation is not working.
It does not give me the list of fields available to map to the authorize.net fields.
yes, support staff will assist you asap.
THanks
