16 comments found.
Nice work, GLWS! 
thanks, another addon to Arforms family for people who like arforms.
Nice plugin ! Bookmarked for my next project. But don’t forget , you need Dedicate IP & SSL on your website to use the Authorize form to take payments directly .
Yes thanks for the suggestion. however authorize.net wont work standalone it works as Addon of Arforms
Hello, is there a front end page where people can manage their payments, such as to view their recipients or what they paid for?
Thanks
at present not possible but soon we are bringing addon to achieve this type of facility.
1. is it only add-on aor plugin which can work without arform?
2. how many website it can use? If I have license for two website I must buy it for 2 website or one?
1. no its not possible. 1. one website per license.
hey Fellas, Big Question… i got everything i need set up, forms, logic, auth.net for CCs…. except i ran into one tiny flaw… does this work with eCheck from Auth.net? I sure hope so, otherwise im screwed!. I sent you a reply via my open ticket with ya. you guys should just now be walking into the office for the day. hope to talk with ya soon… im west coast USA, 8:30pm here… and well… i aint sleepin til i got this figured out! 
Hello,
well, unfortunately echeck is not supported in our module. have not written that anywhere too. i will see if i can do anything about it for you. will reply your ticket. however its weekend so, wont be able to reply urgently.
i realized its Saturday in on your side of the world right now! And, since i just received this reply, i realized its Saturday here too! 2:15am… i may have figured a work around for the time being.. but, if you could integrate auth.net eCheck into the Form System, that would be awesome! Other than that, i tested my CC Side of the form (which is a fairly Large form) and its not processing thru auth.net? i renewed the trans key.. and still no luck… maybe im just beat…ill hit it again in the mornin..
all good, found a work around for what i needed… however, i didnt need the auth plugin.. even thou i would like to use it, with echeck.
sad part is, to make the work around Work, i had to edit a line in Js and attach a Simple Checkout item link from Auth.net to make it work… a bit of css styling later…we are good to go… Check it out! i would love to work with you guys on increasing the functionality of this product!
i appreciate your information on facility to add in authorize.net addon. we will check on that and if it found to be useful then will add it in next version of authorize.net addon.
Thanks for following up fellas! you Rock!
you are always welcome with your suggestions and ideas.
I got a notice of a update for the Authorize.net setup… is there any release notes on this? and is there a easy way to update without deleting the existing plugin and installing the update… im assuming if i did that, i would have to rebuild the data? please advise
well, updating plugin manually is very simply way. simply overwrite authorize folder under plugins with the new one. make sure you do not keep any copy of authorize.net addon inside plugin folder. you may keep copy somewhere else but in same folder.
thanks
okie dokie, im on it!
One Quick Question, i have been meaning to update the plugins, however, i want to make sure that none of the Forms i built will be removed, once i remove the plugin folder and update to the new version. Please Advise
hello,
easiest way is simply replace plugin folder with new version. for detailed help please open ticket and will send you step by step detail
I have purchased the plugin and it is not working the submit button just spins and nothing is submitted to Authorize.Net or my database. What gives? I created a ticket #000651 on your site. I need to resolve this ASAP.
I setup a test blog on my local machine and re created my form and setup the Authorize.net API and T key details. Fired up wireshark and I can actually see the SSL session being established. Now upon doing this I am now getting errors (eg. Please enter correct card details.) I have double checked everything is correct. How can I setup some type of logging to capture the errors from Authorize.Net in order to troubleshoot.
please have patience. we received ticket. will assist you asap
Ok I have figured out how to enable logging. —Good thing I know how to code -—
I also believe I know what the problem is. Using even erroneous card information in a live portal from data gathered at fakenamegenerator.com ( the credit card numbers that it spits out pass a LUN check) I get this response …..
—-Response—-|3|,|2|,|33|,|Bill To First Name is required.|,||,|P|,|0|,||,||,|10.00|,|CC|,|auth_only|,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,|
So I went into the form configuration and enabled collect card holder information, and yes it still gives the same error.
I believe you need to pass the customers name as “bill to” not first name which usually is the ship to name.
I really don’t have time for this and it is the exact reason I purchased your plugin. Can you please resolve this ASAP.
Hello,
i have replied ticket with patch. please apply it and everything will be alright.
thnks
Thank you for continuing to assist, however I regret to report that I have added the file and I am still having problems.
Positive
When using an invalid credit card number I am now getting a invalid card response error. (This is a step in the right direction.)
Negative:
When using a valid card number I am still getting the below response.
----Response----
|3|,|2|,|33|,|Bill To First Name is required.|,||,|P|,|0|,||,||,|10.00|,|CC|,|auth_only|,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,|BBEDE13A2B13FB5E7AB0C6705C4F7072|,||,||,||,||,||,||,||,||,||,||,||,||,|XXXX9081|,|Visa|,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||,||
Now I have the form setup as a service purchase and I have collect card holder information checked, and all the fields mapped accordingly. However it appears that the correct information is still not being transmitted to Authorize.Net.
Hey,
well, you need to reply on ticket not here. we provide technical support there. when i saw your reply here. i asked tech support staff and found that you have not replied anything there.
this will delay the process. please reply there.
thanks
I replied to the ticket and I was asked for temporary Admin Access which I cannot give. I instead sent a screen cap of my settings page to the plugin publisher and this was the response I received.
Hello,
well, in that case i am afraid will not be able to give you much support. Our support policy is that we will do hand to hand support only when admin access available. arforms product price is not that big that we can afford to assist you your way as it will waste more time. hope you understand.
however, i have checked your screenshot. it seems you have selected type as product/service but response you showed come only in case of subscription. these two things can not be possible. so, please either send access or follow document and help your self.
thanks
Being that I do code, and I know that I have it setup correctly as I followed the documentation (unless it was wrong), I will fix it myself.
A word of caution … DO NOT BUY THIS PLUGIN IT DOES NOT WORK AS ADVERTISED AND THE PUBLISHER REFUSES TO SUPPORT UNLESS HE CAN HAVE ADMIN ACCESS TO YOUR SITE.
PUBLIC RETRACTION:
The Plugin does work. However as a word of caution, ** IF you have set required fields for your Simple Checkout Form in Authorize.net they will be required on AIM and SIM transactions as well. **
I apologize as this was entirely my fault and not the plugin authors.
I am not happy with the support options I received however they did offer support.
TO THE PLUGIN AUTHOR:
In my opinion you should change the auth_only to transmit all information as if this happens to someone else it would still process and NOT hang on an error.
TO THE END USER:
Log into authorize.net click account->settings->form options->
Make sure there are no check marks in the required column if you want the plugin to work.
ALERT TO THE END USER:
This Plugin will not work with anything less than PHP Version 5.3
Hello,
i appreciate your honesty that you admitted.
but about my part of detail. all i wrote was honest and transparent. we have tried to guessing issue and had couple of communications already. so, our next step was to get admin access to see and debug what actually going wrong. And here if you check most other author providing just forum support. some just provide support through comment. only few like us provide dedicated support ticket and that is too for no time limit. so, obviously for the low charges we take for our product, we can not afford to give such luxury to buyers. if our support were not good then we could never have such good sales and such nice ratings.
hope i made myself clear in more polite manner.
thanks
also, about few suggestion given by you, we will consider it and possibly put some more clear notes on pages in future version of authorize.net addon
I keep on getting error ‘Please enter correct card details’ which I’m thinking may be the Expiration Date. What format does the Form need to send the Expiration Month and Expiration Year? I tried both Drop down MM and Drop down YY, and also fields to enter, and neither work.
I tried to open a ticket, but your support site doesn’t allow me to register. Please advise
if you use right purchase code then it should let you register and create ticket without problem. but no worries. please send me details with private message.
thanks
Hi,
We’re trying unsuccessfully to pass values correctly to authorize.net. Actually, they pass over, you can see them as ‘unsettled transactions’, but none of the field variables match those of authorize.net. We’re getting test transactions TO them- but not an authorization AND capture.
Is there something we are overlooking?
Thanks so much for any help! (We’re launched- but not operational in terms of donations)
Sorry- I wanted to reiterate a bit more on findings. Ok, we can get the form to submit securely to authorize.net, however, the fields do not make it through. None of the customer data, although mapped fields in the plugin- make it to authorize.net transactions. Additionally, for some reason, the transactions do not capture AND authorize- they only state, “Authorized/Pending Capture” on transaction status.
Do you know what we are doing incorrectly?
Thanks!!
Hello,
best way for us to help you is through support ticket as we may ask you to give us more details which you can not reveal here. so, please open support ticket and provide much detail as you can from beginning so, time wont be wasted. will try to assist you asap.
thanks
Thank you! i tried to register w/ our purchase information, but could not. Can you advise? from here http://www.arformsplugin.com/registration/
Sorry! i had the ARFORMS registration- i’ve successfully signed in and created a ticket. Thank you- sorry!
thanks for following our system. tech team will update there.
Hi Reputeinfosystems,
Just a question, is your arforms can do this what my client says?
The total no matter what event they select should be $3995 to be charged through Authorize.net
Please reply asap, as my work with this clien will start in a couple of hours please. Thank you!
Hello,
are you trying to ask that you need that fixed money will be charged??
if thats the case then yes its very much possible. you need to have arforms and authorise.net addon.
Awesome! Thanks!
I will go to my client now to buy your two plugins! Thanks again!!
sure
Hello, Presale question So, this is a form that accepts payment, form creation or builder fields are unlimited? Also, does it saved data on the form and put it in the page just like the plugin contact form db?
And do we need a forms plugin AR Forms? or is this included when purchased it… Please let me know, asap.. Thank you
Hello
Yes ofcourse you need to buy arforms first. This is just its addon to accept payment through authorize.net
Ok. thanks.. What about the forms.. Does the forms saved data and can be posted to the page? We need the data when submitted to be posted.. Like the list of people that submitted the forms..
Hello,
no in arforms there is no built in functionality to display data on frontend. we have one addon almost ready for creating post/custom post etc. you could buy that too along with arforms and authorize.net addon.
thanks
Hello, Could you please answer our support..We really need badly..Authorize saying that the issue is on the plugin that its not going through the payment.. We purchased with the account smartwebcanada.. Please help!!
well, during weekend tech support staff availability is limited so, possibly you need to wait till monday.
thanks
That is fine now..I figured it out…I guess just the 2nd question you can answer on monday..Cheers
Hi I have an open ticket in your system and i’m still waiting for an initial response on it… what is the turn around for customer support? Im sorta in a crunch for time. Thank you!
it depends on load of tickets. normally it would take 24-48 hours.
thanks
Thanks for the quick reply here its been over 48 hours, but I know how web stuff can go. I’ll sit tight! Thanks again
thanks for understanding. please also mind that tech staff may not be available during weekends. so, please count week days.
Ah! Oh course! I always forget not everyone is living on a freelancers schedule…weekends?! what are weekends!? lol Have a good one. Thanks for the heads up
btw what is your ticket number?
It is Ticket No. : 001148
I submitted a support ticket earlier today, do I need to wait until Monday before I get a response? Ticket #002923
we shall try our best to reply them soon.
Thank you!
auth.net issues with authorize only and auto capture – one minute it works and the other it doesnt – i send in a ticket – for another account that i recommended they purchase this product – and – for some reason – its never worked properly until i spoke with auth.net about it. Please advise
well,
if it works sometime and sometime it doesn’t then its less likely that problem could be in coding. may be some issue with server
if you have already opened ticket then our technical support staff will look into your issue and if its issue in our product then will help you fixing it.
Thanks
003351 – well i just replied to your email response, we need to move quick on this – ive been at it for weeks with very slow response times on Support – you guys have a good product, however, im out of time and this needs to be resolved. Arforms is not connecting with Auth.net even after the updates – i have provided and test all access for you guys to get in there and check it out, im sure its something stupid. but, after a few weeks, im at my wits end. Please advise.
Changelog for Version 1.3 says “Added facility to set infinite recurring option for subscription payment.” but no such option exists. Am I missing something?
You can achieve it, Select combined option in authorize addon configuration page and then in billing cycle you will see option of infinite.
for more assistance kindly open support ticket at our helpdesk.
Thanks
