63 comments found.
Terrible, terrible, terrible support!
Customer service rep says I’m customer support, I don’t know about technical issues, like providing support is a favour being done to buyers!!!
Hello,
I remember your case very well. – You asked me to assist you by giving you information and directions regarding custom editing of the source code of the plugin. Today and 1 day ago I explained to you that the customer support service doesn’t include help for customizations or providing instructions for changing the source code.
Here, you can see what exactly the support assistance includes and what it doesn’t include: https://codecanyon.net/item_support/what_is_item_support/9788132
I think that it is not fair to define the work of the customer support in this negative way according to the requests you submit because such requests are not included in the support assistance.
Best Regards
Is there a way to click on a hotspot and go directly to a url without the tooltip? Or do you know of a workaround such as onclick that might work? I really like this and would purchase but I need this functionality for some of my hotspots.
Hello,
I recommend you to look at another our plugin – Image Map Pro. This plugin contains all features of Annotator Pro and many others. In Image Map Pro there is a specific feature for setting specific links to hotspots and going directly to a specific URL without the Tooltip (on clicking these hotspots as you want): https://imagemappro.com/
If you have any further questions, do not hesitate to contact me using our Live Chat or contact form here: https://webcraftplugins.com/#contacts
Best Regards
ok thanks – this looks incredible. I’ll likely buy but is there a sample output code I can have to test with my web builder (Nicepage). I’ve had a few issues with scripts, just want to make sure it will work before I buy. Thanks
Please, contact me using our Live Chat so that we can discuss more: https://webcraftplugins.com/#contacts
Hi, I’m trying to use your plugin along with owl carousel but the popup doesn’t follow the new position of the image
I replied to your messages in our live chat.
HI, when i set my image to auto width, it is not scaling down – instead it is just cropping off the left and right sections as I make the page more narrow – what am I missing here?
I replied to your message in our live chat.
Good luck with your sales
is there a save function in this plugin?
Hi,
This version of Annotator Pro saves the image projects in the browser using HTML5 Local Storage, which is URL dependant.
If you need to explain to you more, please, contact me using our Live Chat: https://webcraftplugins.com/support/
Regards
Hello, can I use this with https://strapi.io/
Please, contact me using our Live Chat so that we can discuss it: https://webcraftplugins.com/support/
Hi, I’d like to start the player in full-screen mode. I’m looking inside the javascript. Can you give me some advice on how to do this?
Hi,
I replied to your ticket sent to us.
Regards
Hi, This is a pre sales question.
Is it possible to use the editor without the editor’s form? for example, after creating an annotaion, can I get its ID and change it’s attributes ussing an API?
Thanks!!
Hi,
It is possible only by customizing the plugin.
I noticed that you have purchased the plugin. If you have any further questions, please, submit a ticket to me using our support system and I will be happy to answer you: https://webcraftplugins.com/support/
Regards
hi i bought thi plugin from and its not installing in m wordpress. the only error that i am facing is “invalid plugin”. would you please solve this
Hi,
For successfully installing, you have to use the ZIP archive which is located in the package which you have downloaded after purchasing the plugin.
Regards
Hi,
2 questions please : - How to init the editor outside your script ? (trying to init in a bootstrap modal, but the image not show (maybe because it’s hidden and have no width / height to check by your script) - How to auto select when end drawing ?
Thanks you
Hi,
Please, submit a ticket to me using our support system here: https://webcraftplugins.com/support/
Regards
Hi there, can this support for example a text paragraph?
Hi,
Yes, you can use text paragraphs in the annotations.
Cheers
Hi, sorry what I meant was, does this support HTM: text for annotation? meaning, I dont want to annotate on pictures, but I need annotation for a HTML text/. This is meant to leave notes on X position in the text. Do you know what I mean by that?
Hi,
Thank you for the clarification! Annotator Pro is intended only for annotation of images, not of HTML text.
Cheers
can we add button for zoom in, zoom out, and fullscreen?
Hi,
You can add a button for fullscreen. You can zoom in and zoom out the image using the mouse wheel (without using any buttons).
I recommend you to see another our plugin – Image Map Pro. That plugin contents all features of Annotator Pro and many others. Moreover, there are buttons for zoom in, zoom out and fullscreen.
jQuery (Standalone) version of Image Map Pro: https://codecanyon.net/item/image-map-pro-jquery-interactive-image-map-builder/2792438?s_rank=19
WordPress version of Image Map Pro: https://codecanyon.net/item/image-map-pro-for-wordpress-interactive-image-map-builder/2826664?s_rank=18
If you have any further questions, please, contact me using the LiveChat here: https://webcraftplugins.com/support/
Regards
Hi, I want to use annotator editor. In your example you have shown that, making annotation in the image is possible but what I want to know is, how to load the image in editor mode with predefined annotation data (json data) and then add/edit more annotation on that image ?
Hi,
Unfortunately, Annotator Pro hasn’t such feature so that to be able for you to insert an earlier annotated image project into the editor of the plugin using JSON code. But, in that case, I recommend you to see other our plugin – Image Map Pro. That plugin contents all features of Annotator Pro and many others. Moreover, in the editor of Image Map Pro, there is a feature so that you can Export and Import image maps which you built earlier by using JSON code – I think, that’s what you need.
jQuery (Standalone) version of Image Map Pro: https://codecanyon.net/item/image-map-pro-jquery-interactive-image-map-builder/2792438?s_rank=19
WordPress version of Image Map Pro: https://codecanyon.net/item/image-map-pro-for-wordpress-interactive-image-map-builder/2826664?s_rank=18
If you have any further questions, please, contact me using our LiveChat here: https://webcraftplugins.com/support/
Best Regards
I’m looking for a few features.
- Does this annotator already have the ability to save annotations to a file, such as a json file perhaps?
- From the demo, it shows that the annotation locations and width/height are saved using percent. Is it possible to switch this to pixels based on the width and height of the image?
- When an annotation is made, is the annotation immediately written out to the current jQuery solution (as mentioned in #1, I’d need to create a json file).
- Is it possible to restrict annotation style, tint color, and text color in the settings?
Hello,
1. Annotator Pro hasn’t the ability to save annotated images to a file.
2. The width and height sizes of the annotations can be set in pixels. When you uncheck “Auto” you can set the size in pixels (not in percents).
3. You could copy the automatically generated jQuery code and paste it into a simple text file. In that case, you can edit the annotations in the future.
4. Please, explain in more details what you mean.
I recommend you to see the other our plugin – Image Map Pro. That plugin contents all features of Annotator Pro and many others: https://codecanyon.net/item/image-map-pro-jquery-interactive-image-map-builder/2792438?s_rank=19
Best Regards
I’m really interest in your product. Can you tell me if it supports large format images (like OpenSeaDragon). Thanks
Hi,
Yes, Annotator Pro supports large format images.
Before you decide to purchase Annotator Pro, I recommend you to see other our plugin – Image Map Pro. That plugin contents all features of Annotator Pro and many others.
jQuery (Standalone) version: https://codecanyon.net/item/image-map-pro-jquery-interactive-image-map-builder/2792438?s_rank=19
WordPress version: https://codecanyon.net/item/image-map-pro-for-wordpress-interactive-image-map-builder/2826664?s_rank=18
Regards
Thanks for your response… I’ll take a look and keep up the great work!
I am unable to locate the documentation for this plugin. Could you please point me to it? Also, in my case I have multi page scanned images as pdf. Will this tool be able to annotate multipage images and will I be able to save them and when I re-render them back again in a screen, will the annotations know which page in the image pdf it belongs to and render accordingly?
Hello,
I recommend you to purchase another our plugin: Image Map Pro. That plugin contents all features of Annotator Pro and many others. Image Map Pro has the feature “Multiple Floors” which will help you to annotate more than one images which you can combine in one interactive image map.
Using Annotator Pro or Image Map Pro you can’t annotate PDF files. You can annotate only raster images (JPG, PNG, GIF, TIFF and etc.).
Best Regards
I have seen similar plugins – which cannot preload the large images – the large image is loaded in the iframe first and then resized – I have images of size 7000 by 3500 pixels – can your plugin resize the images BEFORE loadign them into the image frame???
Annotator Pro can’t resize the images automatically. The image has to be resized according to your wishes before it to be uploaded to Annotator Pro.
is this possible to make annotation from different users (reviewers) on single pdf /image ?
Hello,
Unfortunately, I can’t understand clearly your question. Could you please, explain me in more details what you want to accomplish with the help of Annotator Pro?
hello – do you think the colored areas can be made to change color on HOVER?
Hi, please take a look at this product – https://codecanyon.net/item/image-map-pro-for-wordpress-interactive-image-map-builder/2826664
It can do what you requested.
