Hi,

Your ticket requested a refund which is not manageable via support system. On this case, based on support policy, the ticket have been automatically closed. Your can proceed your refund request only on Envato market.

Thanks,
Indeed Team

Actually, I initially asked for help to get the plugin to work properly. But nobody replied. I have begun the refund process with ThemeForest. I might suggest that since Avada is ThemeForest’s most popular WordPress theme and your plugin doesn’t work with it, that you might mention that somewhere on your page to help other people avoid this issue.

Hi,

Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.

Thanks,
Indeed Team

Need Support?

Just get in touch with our dedicated Support Team:

Hi Wolf,

The Plugin has this option implemented and it works but it strongly depends of your theme used on WP.

Thanks, Indeed

Hi Tunik,

You are able to animate anything which is part of a Content Page. But if your Logo is part of the Theme structure, it is not possible (at least not from the dashboard section).

Thanks, Indeed

Thanks, maxsg!

May I know are you plan to implementing scroll feature in future updates ?

Hi rmaxsg,

Are you asking to start the Animation based on Scroll position?

Thanks, Indeed

Hi Matt,

We don’t know that Page Builder plugin but usually should not be any problem to use the Animation Plugin on the same time. Still, We don’t know that plugin to guarantee how that plugin works.

Thanks, Indeed

Hi,

Launching multiple animations on the same time, it request some time to get done an animation and to starting again. Is recommended to not set a huge no of animation on the same place. Still, please, share with us via the support system where we can take a look for a short testing purpose.

Thanks, Indeed

Hi Thelionsdentrading,

The plugin, basically works with shortcodes. The additional button from the WP Editor just help you to set and build the proper shortcode in a clickable way. So, if you copy the shortcode into the content without using the additional button will work.

Thanks, Indeed

Hi Missketer,

Thanks for your interest. Is very hard to imaging how do you wanna show your animations, so I can not say if possible or not. Still, the plugin provide a list of animations and some specific way to launch the animation over an object.

Thanks, Indeed

Hi thanks, can I have multiple animations like create items to move on the screen like from w to x to y to z, then zoom out on rollover that is 4 animations on one item? Thanks

Hi Missketer,

If you set multiple animations on one item may not work properly, so is not recommended.

Thanks, Indeed

Not quite a lazy load. Perhaps a good example would be an About Us web page (e.g., http://bit.ly/X6BX4B) with photos. I would like to use a fadeInLeft or fadeInUp effect on the photos, but the effect should be triggered only after each image enters the viewport, i.e., becomes visible in the browser.

So, I’m basically asking if the plugin delays the CSS3 effect until the animation element is in view.

Hi elanticuado,

Basically the plugin attach the CSS3 effect on the item but do not change the default status of the item. So, if item is visible, the plugin will not make the item hidden until the animation will start.

Thanks for the reply. Unfortunately, I’m not sure I understand what you mean by “item hidden.”

Here are a few online articles that may better explain the animation triggering issue that I’m concerned about:

(1) http://bit.ly/1uLTqNe (2) http://bit.ly/1qivgnf (3) http://bit.ly/1uLTzQP

If your plugin does not actively track the content in the view port, perhaps you could add this to a future version.

Thank you.

Hi Urbahz,

Ya, is like others plugins. Please follow the documentation and should guide you to the right direction. Is you still have any questions, feel free to contact the support team via our support system.

Thanks, Indeed

Hi Chibru,

No, the plugin helps you to animate the page/post content. You have a new icon into the WP editor that helps you to customize the content. But the menubar is part of the theme and can not be managed with this kind of plugin. A solution can be a manually code implementation directly on your menu structure.

Thanks, Indeed

Hi,

Thanks, Indeed

Hi shockabout,

Thanks for your attention! None of us didn’t saw that . Seems we need to take a break.

Thanks for your words and intention!

Is it possible to do 2 animations? Basically I want to slide something in then after a short delay have it pulse.

Hi tlhCreative,

Wordpress will don’t let you to use a shortcode in a shortcode (basically to have an effect into another effect).

Thanks, Indeed

Hi Condize,

All you need to make it very useful is the imagination . You can set some of your content’s elements to “move” when you move the mouse over it or when you loading the page. Also, you can set a button or a small image has a trigger and when you click on that button you can animate another element like a picture or text.

Best, Indeed

Do you think Is it useful to make an element to move while the mouse come over it?

Thanks!