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Believe it or not I didn’t think I had purchased this plugin, along with several others, due to an error with my account. I was really hoping to get a refund somehow, and I feel awful because I’m the only buyer, but I would REALLY appreciate it I made a mistake.
I understand your problem but I can’t do refund, Codecanyon handle it. So please submit a refund request at http://codecanyon.net/refund_requests/new
How can I add Widget title to be shown on Front Page? All widget has Titles in my site, so please advice!
answered via https://extstore.com/helpdesk/
Hi there – just purchased this. Great tool, but I noticed a wee possible bug? I have 15 polls currently set up with Advanced Poll, but when I click to see the next page (the 2nd page of 10 polls) I can only see 3 polls, not 5. Could you please advise?
Thank you for this information. We will check and update this plugin soon
Hi! Looks like a promising plugin but my understanding is that polling plugins sometimes don’t work with caching plugins. Can you confirm that this plugin is compatible with caching plugins?
Hi, I haven’t tested with caching plugins yet. Could you tell me which caching plugins you are using?
Hi, thanks for the fast response! I plan to use W3 Total Cache
I’m interested in purchasing this plugin, however, I would like to know how your Data Logs captures this information:
“Data Logs: Trackback every vote, with an informative logs to detect any cheating or to analyze poll statistics with day graph/country graph.”
I can’t seem to find any screenshots showing that. I’m currently looking for a plugin that can capture stats on states / location.
How to allow users to vote without registration?
I found in your knowledge-base this : “You should check and set Vote permission for Public user group.” but is not such a option in the settings.
To allow users to vote without registration please remove User in Security Layers. Let me know if it works for you.
Thanks for the answer.
Unfortunately didn’t work. It is an error:
Warning: in_array() expects parameter 2 to be array, null given in /.../wp-content/plugins/advpoll_v1.0.0/public/views/poll/vote.php on line 81
Hi did you get notification about new version? It fixes this warning message.
I’ve got an email for update? Where I can see the changelog, thus mine version is little modified, and I need to check before update. Thanks!
Hi the new version fixes the page navigation issue, and fixes the error message showing when Security Layers is empty.
Pre-sales questions: 1. Can I have a custom field as an option such as “Others: ” and users can input their own words? 2. Can the form be added with customised fields such as user details? 3. Can all the voting data (per user level) be exported into excel, so that we know each users voting?
Hello, I need that the security uses the username, and don’t block my user by IP, is this possible??
Hello… we want to know if you could build a custom poll for us wit the same functionality as your current poll plugin, but add an additional feature that shows the poll results in a scoreboard? Please advise. We can be reached at firstname.lastname@example.org Thanks in advance.
Pre-sale question :
I want to add a poll in home page, and when the user is complete is, so he will be redirect automaticly to a page with results and comments…
Is your plugin can do this ?
Hi! I want to connect a “poll of the month” with a raffle, but only users who have voted can enter their e-mail-address to participate in the raffle. So I need to display the entry-form (just e-mail-address) when the poll results appear, not before. Can I do that in some way with your plugin? Thanks!
Thank you for your interest in our plugin.
Our plugin doesn’t have this feature but we can make a custom version for you. Contact us at https://extstore.com/helpdesk/
Thank you for contacting us!
I am sorry because currently our Advanced Poll doesn’t support the feature as you request. However, it is a good idea, we will analyze and try to implement it in the future version.
Thanks again and best regards,
We need a poll system to wordpress.
They need to have this characteristics:
1.- Export to Excel microsoft files. How show the files your plugin, you have examples please??
2.- Spanish language
3.- Capacity to send emails and jnow the information for user. They dont need to write pass or user. Just answer the poll. But we need the information for any user, minimium the email. To know how is.
Thath all thanks
Hi, the current version doesn’t have those features. But we are planning to create new version with more features, we will consider to add your requirements to next version. Can you wait for it?
Hello, pre-sales question. Can we hide or turn of the total number of votes in displays. Meaning just show the percentage and get rid of “total number of votes in results display”.
Instead of for example “40%, 5 votes”
have it show “40%” only.
Thank you for using our extension! You mean to hide this part: http://awesomescreenshot.com/0ea67oyef7 don’t you? Please submit a ticket at: https://extstore.com/helpdesk/index.php?/Tickets/Submit and give us your question, our team will support you.
Thanks for the quick reply. I pulled the trigger and purchased it already, figured it out. It’s a great extension I appreciate your work on it, and it’s perfect.
Thank you for your kind words! We wish Advanced Poll will bring a lot of value to you. If you have any question else, just feel free to contact us by submitting a ticket at: https://extstore.com/helpdesk/index.php?/Tickets/Submit
our team is always happy to answer you.
It’s more awesome if you can rate 5 stars for us, we are very appreciated this.
Thanks again and happy new year.
Pre-sale question: My plan is to allow customers to vote on which design we will print for our clothing next. I want to give anywhere from 4-10 images of the designs and the ability for users to choose more than 1 design (if there are 10, allowing them to vote 1 per design, so 10 votes essentially, but no more than 1 per design). I want them to be able to click the image to vote for it (like a highlight selection) and then click submit vote. Can your system do this?
Thank you for your interest in our plugin and we are sorry for the late reply because of our national vacation!
You can add the image to the answer of the poll like this demo: http://preview.codecanyon.net/item/advanced-poll-for-wordpress/full_screen_preview/12336711 and can set the max choice for each voter.
If you have any question else, please submit a ticket at: https://extstore.com/helpdesk/index.php?/Tickets/Submit our team is ready to answer you.
I bought this plugin (https://codecanyon.net/item/advanced-polls-for-wordpress/5400161) and now I can not download the updates because you disable it and republished it in CodeCanyon as if it were a new product. I would like to have access to download updates as offered at the time of purchasing this plugin. I hope you can help me with this.
Sorry for that. We disable that item and publish the new one because 2 versions are completely different. I’m not sure if we can set you access to download this on codecanyon. If you need it, please leave your email, we will send you this version.
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Thank you very much.
May you verify with Envato’s “Support or Assistance” team some mechanism to transfer my purchase to this new product?, so that I can download future updates myself …
Again, thank you very much for your help and cooperation.
I look forward to your timely response.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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