10 comments found.
Hello. This is not working. I have spent long nights thinking I am doing something wrong, but after reading these comments, I realize that you need to update it. This is a serious issue, people/businesses are not making money – possibly going out of business. I will open a support ticket, but wanted to come here first because I see how long it takes for you to respond to other complaints. Please, we paid for this and expect it to work. Please, update this so that people can run their businesses.
4279
Ok we will check the ticket and will respond you accordingly.
is Stripe or Authorise.net Payment Gateway Support Available ? if not can you provide the custom code for integrating the same ?
Thanks for your interest regarding our item. Active eCommerce Cybersource Add-on is for Active eCommerce CMS. You can browse this from here https://codecanyon.net/item/active-ecommerce-cms/23471405
Already this item have Stripe and Authorize.net.
Please update the files for this add-on as we have purchased it after the version 10.0 update and it is not working.
Why does the website update files overwrite the checkout files every update? It is causing a lot of inconvenience on our side.
Please advise and expedite.
Ok we will check and if this is not compatible then we will make it compatible surely.
Hello – any update on the compatibility issues with the latest version 10.0? Pls advise… we are unable to update to version 10.0 due to this problem
Please send us item support ticket from here http://support.activeitzone.com
We will need to check from your project directly for encountering the issue.
it has been since November 6th since I last got a reply from your support team saying that my backend and cpanel will be checked for issues. All credentials have been provided and no feedback given.
What is your ticket no!
This addon is not working on Active Commerce v10.0.0. Your description says it supports v9.9.2 or higher. Please fix this.
Do you purchase this item yet?
Great work!
Thanks
Hello! Will this addon allow customers to make credit card purchases from the sellers/vendors and admin products?
Thanks!
Thank you for your interest in our item. The feature you mentioned actually depends on the capabilities provided by the individual payment gateway — in this case, Cybersource.
We recommend contacting the Cybersource support team directly, as they can provide more accurate and detailed information regarding supported card types and account requirements. In most cases, Mastercard should be supported, but it can vary based on the specific account setup.
Can I get a discount for being the first one to buy it? haha :3
Thank you for your interest. We truly appreciate it. However, we’re sorry to inform you that, due to the structure of this marketplace, we’re unable to offer individual benefits to end customers. If there were a way to do so, we would have been more than happy to assist you.
Team, , Till now, No Dropshipping. I’m really disappointed with how you’re handling the dropshipping add-on.
I thought your team would focus more on developing this feature. You should know that without dropshipping, it’s almost impossible to run a proper business with your script. Many of us have been waiting, thinking it would be released soon, or at least be a priority.
If the dropshipping add-on is already made and just being given out on special request, why didn’t you tell us? At least let us know so those of us waiting can ask for it.
Honestly, it’s very frustrating. The way this is being handled doesn’t feel fair.
We understand your concerns, but it seems a bit unfair to express frustration over an item that hasn’t even been published yet. Your comment doesn’t appear to be relevant to this item. We kindly ask that feedback be based on the actual product once it is released.
I respectfully disagree. This is absolutely relevant to the product, because it’s about a feature that has been promised, requested multiple times, and is critical to actually using the script for serious business.
You’ve promoted this script as a multi-vendor solution, but without dropshipping, it’s severely limited in real-world application. We’ve been waiting for a long time, and many of us built our expectations around this feature being prioritized or at least communicated transparently.
If the dropshipping add-on is already available by special request, withholding that information is unfair to the users who are waiting patiently and in the dark.
This isn’t about attacking your team, it’s about accountability and communication. We’re simply asking for clarity and fairness, especially for those of us who invested early and believed in your product.
Please consider this feedback seriously, it’s coming from loyal users who want to see the script succeed.
We kindly disagree. Could you please share any official documentation that clearly states dropshipping is a mandatory requirement? As this is a multi-vendor system, we believe such a requirement may not be applicable. It seems this request may be more of a personal preference rather than a platform guideline, and we’re concerned it could potentially conflict with Envato Marketplace policies.
Let me clarify, this is not about an official document or platform guideline. It’s about real-world usability and the clear expectations set by how your script has been presented.
Dropshipping is not a “personal preference.” It’s a core operational method for countless multi-vendor businesses today. The fact that multiple users, not just myself, have asked about it repeatedly shows this isn’t an isolated concern.
We’re not demanding something unreasonable or out of scope. We’re simply saying: if dropshipping is not part of the roadmap, or if it’s available by request only, communicate that clearly. Transparency goes a long way with your user base.
And if it is available, but only shared selectively, then yes, that’s frustrating. We’re not here to challenge Envato policies or your internal decisions. We’re just asking for clear communication so users aren’t stuck waiting, guessing, or feeling ignored.
We value your work, that’s why we care enough to give this feedback. Please don’t dismiss concerns that come from practical business needs.
On which comment we will respond you or communicate with you?please make it sure at first.
Hello, how are you? Does it work for Guatemala?
Thank you for your interest in our item. Based on the documentation from Cybersource, it appears that their payment gateway is available in Guatemala. Please refer to the attached screenshot for confirmation: https://prnt.sc/BtSgNRxu5Kny
Link : https://developer.cybersource.com/docs/cybs/en-us/tax-calculation/developer/all/scmp/tax-calculation/tax-info-supported-country-regions.html
Thanks
Please we need Tabby $ tamara for saudi payment BNPL
Thank you for showing interest in our item. We’ll do our best to incorporate your requested features in future updates.
