37 comments found.
the entire academy is buggy and does not work. I bought all components and everything, apps and etc. Waste of time and money. Dont make money like this. Its Haram.
Could you please share the issues you’re facing? This will help us identify and resolve them.
Don’t hesitate to get in touch with our technical support team if you need any help. Support Link: https://support.creativeitem.com/
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Hi there! Can this plugin be use with SCORM 2004 | SCORM 1.2 or the HTML5 version? Thanks for the help.
Yes, you can use the HTML5 version.
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Thank you for the fast reply during weekend. I am testing it on your demo but when uploading course, it asked me to ” Select scorm provider” but the provider I am using is not part of the 3 on your list. Any suggestion? Thanks
Please contact our technical team and provide your SCORM file. We will review the file and then confirm with you.
Also, let me inform you that file uploads will not work on the demo site.
Support Link: https://support.creativeitem.com/
Thank you.
Thank you and I open the ticket.
Hello, I would like to know what information is captured from the scorm from the student’s iteration with it.
e.g. where you left off, can you start where you left off, how many questions did you get right, did you repeat…
And also which versions of scorm are supported?
The data for the SCORM course has not been stored. You need to add general types of courses to view the curriculum history.
We haven’t mentioned any version, if the version you want to use causes problems, we will provide support to solve the issue.
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I want to know what metrics I can get from the student after interacting with SCORM, for example, where he left off, can he continue where he left off or does he start everything from 0? What I want to know is about the platform, what metrics it gives me regarding the interaction between the student and SCORM
Those features are not available with the Scorm course. Those are available with the general type of course. You can customize those features if you want.
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Can you recommend me any lms that I can use to obtain metrics from the student’s iteration with scorm?
I don’t know if you know, but scorm sends student iteration data with it in real time.
That’s what I need to talk about.
We are taking a note of your requirements. We will discuss.
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Any chance you will be adding GOMO Authoring integration?
So far, there are no plans to add it. Can you explain how you want to use it?
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Please check my ticket *34270
Follow your ticket to get a reply from our team.
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I am unable to open the SCORM course in the Demo provided, despite ‘BUYING’ the course, as was advised when I launched it. Please suggest if there are any alternative ways to do it.
Thank you so much for your concern.
We will update the demo file as soon as possible.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Can you please get someone fix my scorm file ticket #31495. It’s been 7 days now and still not working
Sir we are working on this and you will get an update very soon
Please help scorm has crashed again
Thank you so much for getting in touch!
Send us a ticket for developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Do you know that SCOM have an update on the APIv1 to APIv2?
To make sure your SCORM Cloud integration continues to work as expected, migrate your application from the V1 to the V2 API as soon as possible by following steps in our documentation. Check out our brand new features included in the V2 API after migrating.
Documentation : https://cloud.scorm.com/docs/v2/reference/migration_guide/
APIv2 : https://support.scorm.com/hc/en-us/articles/360035620833-Now-enabled-SCORM-Cloud-API-v2-
Thank you very much for your concern
We have noticed the issue and our team will start working on it as soon as possible.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Please ATTEND TO my ticket – 31294 which is due from APR 8
We have forwarded your message to the appropriate team. They will contact you shortly. We appreciate your understanding.
I tried using your SCORM Add-On via your demo account and received error messages when trying to upload my SCORM files to Academy LMS (using all 3 author options). Does this mean my SCORM files won’t work with your SCORM Add-on?
Can I send you one of my SCORM course files so you can tell me if it will work?
File upload is prohibited in our demo due to security issue, because it provides vulnerabilities to hackers. But it works perfectly as tested. So no worries about it’s capability. Still if you face any problem, we will assist you.
Scorm Addon is not working properly. Please attend to my ticket
What was your ticket number, sir?
Request #30534 It’s been 3 days
Please check your ticket.
Please ATTEND TO my ticket
What was your ticket number, sir?
29441
Please help me.
29441 my ticket number
We are reviewing your ticket.
Please assist me
I just purchased the add-on and realized the SCORM is limited to 3 providers. Is there a way it can work with other SCORM providers?
The addition of more SCORM-provided modules is planned. For the latest information, stay with us.
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Can we hire you to work on this asap. One of the main reason why I purchased your system was because of the SCORM. Most of our content is in SCORM. We reached out to our courses license provider and this was their message:
“It looks like it’s asking for the specific authoring tool used for the course. Our publishers use various authoring tools for creating courses. If possible I’d recommend skipping this. It shouldn’t be necessary.”
Is there a way to make selecting provider optional In the past, we successfully implemented this on moodle, could it be similar?
Can you please send your scorm files to our zendesk support center? We will review your course content if it is ok to use. Please contact us here: http://support.creativeitem.com
Hello,
Does the Academy Mobile app play the SCORM courses? I have an Academy license, and want to extend with the SCORM add on, but it must be viewable by the mobile app.
Thanks for your interest in our product.
Scorm addon is not supported on mobile app. It is in our plan to include it soon. Please stay tuned.
Can I import SCORM courses from an existing platform to yours?
Thank you very much for reaching out!
Currently you can use iSpring, articulate, or Adobe Captivate platform for Academy LMS SCORM course addon.
Feel free to send us a ticket for any questions, helps, comments, concerns, or customization.
Our ticket link: http://support.creativeitem.com
Can you explain how does Scorm works? Do we need to integrate any API?
Hi, thanks for your interest over our product.
You can develop a course using iSpring, articulate, or Adobe Captivate in your existing course portal. You may create and upload lessons here in the form of zip files. To learn more about it, please go to its documentation.
https://creativeitem.com/docs/academy-lms/scorm-courseXAPI version used for this LMS?
Hi, thanks for your interest in our product. This is built on SCORM, not on xapi. So if we further bring integration with xapi, you will get the latest version definitely. But for now you can choose this SCORM addon for your course website.
Let us know, if you have any more queries.
How is the articulate SCORM files work?
Thanks for your interest in our product.
Please send us a ticket at https://support.creativeitem.com . Our developer team will let you know.
I have added a scorm package but everythime the student is coming back to his course none of his progress seems to be saved so he has to start again the lessons from the begining. Is there something i do wrong or is it something that the module doesn’t consider ?
For getting developer support, please contact our Support Center
