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Discussion on 8Degree Circular Menu - Responsive Circular Menu Plugin for WordPress

Discussion on 8Degree Circular Menu - Responsive Circular Menu Plugin for WordPress

Cart 300 sales

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81 comments found.

Hello,

I have a problem with the plugin.

When I try to edit the menu item on the menu under the wordpress dashboard, which is done through clicking the 8Degree Circular Menu button.

It popups a blank white modal screen, which supposed to have items and stuff so I can edit.

Thanks

Hi, Will you please share the live demo?

The Live Demo link here on codecanyon is broken.

Hi,

I applied for a refund for hte 8Degree plugin.

It does not work and was not updated in time, it caused damage to my work and WP install.

Please refund my money, what is taking so long?

these mofos make plugins and then abandon them, leaving us with the D in our hands

when i create a menu and click on “Use as circular menu?” it shows a small button on each menu item but when i click on this button a blank popup shows up and i cant close it or do anything. can you please help me about that

preview not working, looks like is no longer supported?

Preview Item page not working…

Good luck with your sales

Hi there,

Thank you for your support.

Thanks!

I am unable to get this menu to work properly. It installed correctly, and I made my menu in Word Press, and I can add items to the menu, but I cannot modify the menu items. When I click on the “*8DegreeMenuItem” a popup window opens and then freezes with a plain white background.

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

hi, the menu tooltips have been set in both shortcode and normal mode, now I would like to understand why everyone has problems and how can I re-center them? https://prnt.sc/111g0ca (I tried with the fixes found in the comments but it doesn’t work)

hope you can replay in few time

https://prnt.sc/114rcmh

Hi, I managed to fix many problems from the css but I can not move the tooltip even from the fixes that this site in ex:

.edcm-template-1 ul li a span.edcm-tooltip { top: 180px; } .edcm-template-1 ul li a:hover span.edcm-tooltip { right: -65px; }

I have sent the email several times with the link of the site but I have not been able to get correct answers to my problem: http://www.xyetude.com/stage/

Hi there,

Thank you for writing back,

Could you please kindly follow this instruction: Please go to your Dashboard >> Appearance >> Customize >> Additional CSS and add these CSS codes.
.edcm-circular-menu.edcm-template-1.edcm-item-count-6 ul li a:hover span.edcm-tooltip {
    top: -22px;
}
.edcm-circular-menu.edcm-template-1.edcm-item-count-6 ul li a span.edcm-tooltip {
    right: 197px;
}

Thanks!

hi, i’m trying to use the background graphics as an icon putting the awesome in transparency but the background is a bit dark, can you change the background setting from css?

and can i use the big circle background as toglebutton over the icon?

Hi there,

Thanks for writing in,

We need a little more information to understand what’s going on. Would you please provide us the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

Thanks!

hi, I moved circular menu from a test platform to the one that will go online and in the “menu” -> “use as circular menu” item is not present (ocean, ocean extra, elementor are installed on the platform), here some screenshot:

inside circular menu: https://prnt.sc/10js76j inside menu: https://prnt.sc/10js8xs

sorry goes! Another question, can i disable via custom CSS or PHP the first menu animation? the one you create while composing the menu ?

and is it possible to keep the radial menu always open even for mobile devices?

Hi there,

Thank you for writing back,

Have you followed the above instructions and tried? And for the other two queries can you please elaborate further using a screenshot regarding your query? You can upload the screenshot in your site and share the URL of the screenshot here. Also, please attach your site URL link as well. Or you can write to us at support@8degreethemes.com

We will check and get back to you.

Thanks!

Hi having the same issue as the other comment, Hi. I have some problem with menu settings (cant add icons , other settings), pls. see attached screenshot (link). Info: Wp 5.5 , after diactivated all plugins and switch theme to another ( like twenty eleven, etc) the issue is still there. ASAP, thanks. https://d.radikal.ru/d06/2008/15/abbcb5c7d983.jpg

Can you please update the plugin to resolve this?

Hi any help with this?

Hi there,

Thank you for writing back,

If the previous mail is not working could you please mail us at 8degreethemes@gmail.com

We will provide you the file.

Thanks!

Hi there,

Thank you for your patient,

We have released the latest version of the plugin. Please go to the https://codecanyon.net/downloads then download the latest version of the plugin, now make a backup of the old version plugin then delete it from your site. After deleting you just need to install the latest version of the plugin on your site. Please do let us know if you have any additional questions.

Thanks!

I purchased this product over 2 weeks ago and I contact the support imminently after I found out there is a problem with the plugin.

I don’t understand why you need to send me an updated plugin separately instead of just sell the updated version in the first place. But this is taking way too long, I can wait if this is for my own website, but this is for my client.

I need to show the website to my client today, please process my refund, I am switching product.

Thank you.

Hi there.

We have replied to you via mail please check.

Thanks!

Hi 8DegreeThemes supports,

It’s been 4 days since I contact you guys about the issue of the blank page when I try to customize the menu icons. If I didn’t get a respond today. Please refund my purchase, I will try another plugin. Thank you!

Hi there,

Thank you for writing in.

We are extremely sorry for late response. We were caught on a busy schedule. Could you please let us know your email? We will provide you the updated plugin file and you will be able to customize the menu.

Thanks!

Hi, thank you for the reply, here is my email address pia@bizdesignsunlimited.com

Hi there.

We have replied to you via mail please check.

Thanks!

Is there a way to change the icon for the Toggle button?

Hi there,

Thank you for writing in.

We are extremely sorry for late response. We were caught on a busy schedule. Could you please let us know your email? We will provide you the updated plugin file and you will be able to customize the menu.

Thanks!

Hi, thank you for the reply, here is my email address pia@bizdesignsunlimited.com

Hi there.

We have replied to you via mail please check.

Thanks!

Menu option is not loading http://acumen-strategist.com/wp-content/uploads/2020/12/Screen-Shot-2020-12-16-at-5.48.57-PM.png

Hi, I was trying to customizing the menu icons, but nothing showed up when I click on the menu. Please let me know how can I fix this. Thank you!

Hi there,

Thank you for writing in.

We are extremely sorry for late response. We were caught on a busy schedule. Could you please let us know your email? We will provide you the updated plugin file and you will be able to customize the menu.

Thanks!

Hi, thank you for the reply, here is my email address pia@bizdesignsunlimited.com

Hi there.

We have replied to you via mail please check.

Thanks!

How can I customize Toggle Button?

Hi there,

Thank you for writing in.

We are extremely sorry for late response. We were caught on a busy schedule. Could you please let us know your email? We will provide you the updated plugin file and you will be able to customize the menu.

Thanks!

Hi, thank you for the reply, here is my email address pia@bizdesignsunlimited.com

Hi there.

We have replied to you via mail please check.

Thanks!

Hi, i’m having the same issue as some other people. When trying to edit the menu items (icon etc.) the popup remains blank and i can’t close it. How can we fix this?

Hi there,

Thank you for writing in.

If possible could you please provide us temporary login detail of your site’s backend on support@8degreethemes.com? Once we’ve got that information from you, we can take a closer look! Also, please mention your issue while sending us the details.

Thanks!

Hi I have just purchased your menu plugin. Unfortunately there appears to be a bug.The plugin has installed fine and the 8 degree circular menu button comes up next to each menu link on the admin. However when you click on the button to edit the icon a blank pop-up is displayed (I have checked the developer console and there is an error each time the popup is displayed. You then are unable to close the popup without refreshing the page. Has this plugin been tested on the latest version of Wordpress? I have disabled all plugins and used a default theme. Please help ASAP. Thanks Darrel

Hi there,

Thanks for writing back,

We will check on this matter and let you know the details as soon as possible. Please stay patient.

Thanks!

Thank you for fixing. I do know of some people whom might be purchasing the plugin in the future. Will there be an update to include this bug fix? Thanks

Hi there,

Thank you for writing back.

We will surely release an update on this matter as soon as possible.

Thanks!

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