22 comments found.
it douse not work on the front end the button icon is way up outside of the product thumbnail its not functional at all when clicked it douse not work with youtube video or uploaded video to my server and on the shop page the button douse not show at all only on the category page and it douse not work at all!!!!!!! The plugin douse not work at all on the front end and it glichez my theme is flatsome premium
it takes a very long time for someone to answer!!!!!!!!!!!!!!!!!
it’s ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i am requesting a refund for Woocommerce Products Video!!!!!!!!!!!!!
Sorry for delay, please submit your issue details and access information in a Ticket at support.solvercircle.com. We shall check it out for you. Thanks
I already did i want a refund it’s ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i found another plugin and i don’t need yours annymore stop wasting my time i want my money back
I am not giving my website access information to nobody when i bought the plugin it did not work i found another plugin that works fine i no longer need your plugin stop wasting my time i want my money back
!!!!!!!!!!.money back!!!!!!!!!!!
no answer it’s ridiculous!!!!!!!
!!!!!!!!!!.money back!!!!!!!!!!!
If you can not share your store information to our technical team then how can we provide you the necessary technical support ?
I already bought anothear plugin that works fine
I hawe no need for your support i am sorry
I would like for my refund please if you do not refund i will no longer buy products from you sorry
WHEN WAS THE LAST TIME YOU TESTED THIS PLUGIN WITH VARIOUS THEMES? I paid $23 for a piece of crap that doesn’t work. I tried several free and paid themes and the video button doesn’t display correctly anywhere. It doesn’t even display at all in the Related Products section. I’m going to ask for a refund.
Please submit your site FTP and admin access information along with the issue details in a ticket at support.solvercircle.com. we shall check it out for you.
We are here to Help you, so please provide us the necessary access information, so that we can help you out.
Can this plugin also display self hosted videos from localhost or only vimeo and youtube videos.
Works this plugin with wordpress 4.4.2 & woocommerce 2.5.2
Yes, this plugin works with wordpress 4.4.2 & woocommerce 2.5.2. But you need to host the video at youtube, vimeo or any other site from where you can get the video embed code.
Does it work with WC Multi Vendor for Member websites?
Sorry, we do Not confirm about 3rd party plugins. But It will work with the http://codecanyon.net/item/multi-vendor-marketplace-for-woocommerce/10592737?ref=wpproducts and the admin will need to set the Video for each product form admin panel.
HI there, this plugin looks interesting. One question – does it work with product variations and WPML?
It shows the video play icon at product details page. So, it does not have language dependency. So, it can be used for wpml compatible site .net
Sorry – I don’t understand your reply. Are you saying that it functions as part of the product description? So I would be able to play a different video according to the language viewed?
Sorry no . Currently You can have one video for each product. But we can perform custom development to implement your custom requirements . Please email us for a quote .
Please submit your site FTP and Admin access info along with this issue details at support.solvercircle.com and please make sure to select the correct plugin while submitting the ticket.
We have resolved your issue and updated the module as well. Thanks for the purchase.
I am looking at purchasing this plugin, however, there is an issue with the sound still playing after the video pop-up is closed. BKETech mentioned this almost 2 years ago, and the issue is still there.
It happens in Firefox and in Safari.
Was this fixed?
Yes, That issue is resolved. I just checked the current demo with Firefox.
Please check the demo here : http://products.solvercircle.com/wp-woocommerce-products-video/products-page/
looks like a kewl plugin, would purchase if the light box overlay was responsive to match our site.. as currently it’s static loading. Any plans for updating this? thanks
I am looking for a Plugin to add Product videos in addition to the Product images so the videos actual just like the images.
Your demo shows the Play button being above the Product images when in the Category list and besides the image when viewing the Product.
It is possible with your Plugin to treat the Product videos in the same manner as the Product images?
PS: I failed to mentioned, I am mainly interested in self-hosted Product videos compared to embedded videos.
We shall have to customize the plugin to implement your needs. Please email us for a quote.
Now it works fine with your own uploaded video file. So, you can host your own video and show at the popup.
Good deal … I’ll make a purchase.
Are you available for custom plugin work?
Yes, we are available for custom plugin work. Please email us at developers@solvercircle.com with your customization requirement details.
jQuery UI Dialog – missing close icon. Please provide the solution.
Thanks.
Please email us at developers@solvercircle.com
Hi!
This is my Woocommerce webshop’s front/shop page: http://i1382.photobucket.com/albums/ah267/Roamstar/Schermafbeelding2014-09-25om121613_zpsa309d691.png
And I would like to replace the images with a video instead of a popup show first. Is this something your plugin supports?
Kind regards, Roamstar
And another question: Is the popup dimension responsive?
The popup dimension is set from admin http://www.solvercircle.com/docs/wp-woocommerce-products-video/#!/admin_settings and is fixed 
Hi there, i’m interest into your Plugin. I need to know if your plugin works with videos hosted on S3. There was the follow question a few month ago but unfortunately no answer from you sit.
What about video hosted elsewhere or on Amazon S3 servers like mine? Can I paste a url? Does it play all video formats – H.264 mov’s?
Here an test URL: https://gft-vids.s3.amazonaws.com/gft/FormPromo1.mp4
Thanks in advanced Regards, uwe
Hi Inthanet, Thank you so much for checking our module. We can customize it to enable a player to play your hosted video urls. Please contact us at developers@solvercircle.com and we shall let you know the quote. Thanks.
Hi I would like to get this plugin but want to check does it work on the homepage featured products and upsells section where products are displayed. The theme is use is MUSICA. I am assuming some extra code probably needs to be added to the theme? The demo shows it working only for product archive and product description. Thanks.
Hi There, Thanks for checking our plugin, can you please email us at developers@solvervircle.com, so that we can discuss more .
Hi: We want to sell short 20 minute HD videos. Is there a woo-commerce plug-in or solution that would allow us to sell and deliver video? Thank you for any product ideas you have.
You can contact with us at developers@solvercircle.com , as we can perform custom development for you 
i buy your extension. But i dont have the video icon on list of the product … near the picture. I fund the video icon when i click to the product. can you help me ? Tks
Thanks for the purchase. Surely we will help you, please email us at developers@solvercircle.com with your site access information.
The issue is resolved.
One issue I find is when you close the video modal while the video is still playing the modal will disappear but the video continues to play…you can still hear the audio. Fantastic plugin. Fix that one issue or tell me how to do it myself and I’ll buy it.
Hello BKETech,
Thanks for loving our product. And we just tested again to find out your mentioned issue, but could Not. It works absolutely fine at the browsers as we tested now again. Please email us at developers@solvercircle.com with your browser details and operating system info, so that we can check at the same environment. Thanks again 
i’ve just purchased your plugin, for my woocommerce site, but custom option is missing, it works only the embed option, why??
please email at developers@solvercircle.com and you will get the feedback next week, as we are on leave till 20 October, 2013.
ok, i got it, i uploaded the unzipped file into the wp-content folder via ftp. Thanks
please rate us to appreciate our hard work 
I bought this plugin and installed it, and everything looks like it works except for one thing. The “Frontend” button in the Product Dashboard is not showing up. I put in the video, but without the Frontend checkbox showing, I can’t make the video show up on the page. I’ve reinstalled it, but the same thing. How do I fix this?
please check with a different browser and you can also mail us with your site access info at developers@solvercircle.com. thanks
please rate us to appreciate our hard work 
demo link isnt working
Demo Works fine for us. Please check back at http://products.solvercircle.com/wp-woocommerce-products-video/products-page/ thanks
Hello,
Is it possible to have a version that includes audio (Mp3) as an additional option? For example, the play button remains the same (top left of product image) but when clicked, it plays audio instead of video.
Also, are we able to modify the color of the play button for design purposes?
If you upload the Audio to Youtube or Vimeo it can surely play that. Moreover if you want us to customize to add the MP3, we can do it for you.
Yes, you are able to use your OWN Custom play button. Please check the documentation here : http://www.solvercircle.com/docs/wp-woocommerce-products-video/
Hello, I’ve purchased this product. I would like to be able to add MP3 as an option. Thank you!
You can upload your audio to youtube or vimeo and load that url with the module. Otherwise you need to send us custom development request at developers@solvercircle.com and we shall send you a quote. But we are on leave till 15 th August, 2013. SO, will be able to help you after our return. Thanks
Thanks for your reply, but for some reason there is no option to select “YES” to “show the video at FRONT END.” All steps have been followed from the guide. See problem here: http://www.sinima.net/783629040/issue.png
Please try with a different browser other than the one you are currently using and if you still face any issue please email us. Thanks.
These issues are Resolved 