1120 comments found.
WITH COD HOW WE WILL GET COMMISSION WHAT IS WORK FLOW FOR THAT ?
if any order handle in cod, once the shop owner mark an order is completed that paid via cod. system automatically add the commission amount into shop own account. that mean shop owner must have to pay the commission otherwise his account will be restriction end of the month.
However if you want you can disable cod payment gateway.
No we need COD, we cant disable that, what about affiliate is there any ? Second we need add Dropshipping add on payments handle by landlord not tenat, can we do that ? we need Supplier on boarding,
we don’t have dropshipping and affiliate support yet
how to add category page to main menu, it did not have category item in Edit Menu page in your demo, thank you.
you can add category menu as custom menu item https://imgur.com/a/mC0zdsG
is there Rest API available to fetch Store level product and order details ?
yes, res api available for mobile app, you can use that api to fetch product and order details
Last time i create ticket for customisation and i did not receive Any reply from team, can you please tell me why response is so slow ?
may i know your ticket id ?
as per i know our team always reply all the tickets.
Hello i would like to know when they will do a plugin to attend us in Brazil please! i wait so long for this plugin : CALCULATE SHIPPING BRAZIL
could you please share an api details which apis we can use for this?
any estimate time for coming update? we are waiting for it since so long
Our last update released on December, we are working on another update with new ui change which will be possibility release April
Do you have affiliate commission in it ? for example if someone refer any vendor or seller he will receive commission from subscription or Commission…
2nd thing is confusing regarding Commission, if order refund then what will happen, Please explain about it.
Affiliate commission is not available.
in case of refund commission will be also deducted. and refund will goes to user wallet.
there is two senario if vendor user landlord payment gateway, then things will be manage by landlord. landlord will process the refund from his admin panel then system automatically deduct the commission as well. if vendor user their own payment gateway, in that case vendor will manage refund. in both case commission will be adjusted
If we use Vendor Payment gateway then how we will receive commission ?
in COD It will be difficult to track.and get comission
If we use Vendor Payment gateway then how we will receive commission ? -> their commission will be added in their wallet, end of the month when they will pay you the commission, if they did not pay the commission amount they will not able to received new order, their website will be on hold
in cod this work in same way, once vendor mark the cod order as completed. system will add commission balance in due amount.
Ok If vendor did not mark order as Completed, or mostly he mark as refund or return order to avoid give commission then what will happen?
that’s a totally different case, if vendor decide to fraud you can stop him unless you implement any third party process to track cod
hi please, where do I find where to edit welcome mails in the backend please
can you please share the email screesnhot, actually don’t understood which one you are referring
ensure you have configured wildcard subdomain properly. here is our doc: https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/wildcard-subdomain-configuration/
Yes done as per document but it’s redirecting to our main website https://aromatic.251pm.top/ to https://251pm.top/ while enterning url
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Add Pakistani Payment Gateway EasyPaisa Or JazzCash most demanding…
send a easypaisa or jazzcash test api credentials we will consider it
Can i use this as a single ecommerce platform instead of SAAS? If yes, how can i?
unfortunately no sir, this is build for saas
Have you any plan to add Subscription Payment Gateway like Stripe Subscription , Razorpay Subscription etc.
razorpay subscription is in development, we be available within this month.
Any update ??
it implemented in the core. but update will take some time.
WhatsApp order notification available?
Yes, sir available
But i didn’t fine any integration part in your demo. Only third party whatsapp chat option
sorry, this feature is not available.
it posible to install the app in coolify https://coolify.io/
we have not tried coolify,
Some features missing.
1. Sub-category and child category support: - This allows better organization and navigation by breaking down main product categories into smaller, hierarchical groups. - It helps customers find products easily and improves overall site structure for product management.
2. Product filtration options: - Filters such as color, size, rating, price range, brand, etc., enable customers to narrow down product listings based on their preferences. - This improves user experience by facilitating quick product discovery and comparison.
Both features are essential for any robust e-commerce business to enhance customer browsing and streamline inventory management. Adding these will help make your platform more user-friendly and competitive in the market. If you are developing o your e-commerce system or script, these should be prioritized in product catalog architecture and frontend user interface design.
1. already have category, sub category support. 2. already have those filters https://imgur.com/a/5kGooiF
Ok, How Change footer text and image/ logo
follow this screenshort: https://imgur.com/a/Y4qffXJ
can I use script on my subdomain and my customers access SaaS platform from there main domain??
technically yes, but it’s not recommended you will face a lot of difficulties
Okay
I am getting this error : https://prnt.sc/duEBSYrfyhlu
it usually happend if you have not configured, mysql root user as your database user name. as a result system failed to create database for the user website and keep a report in admin panel so that admin can generate database manually from admin panel -> user website -> website issues -> set database manually
if you are using VPS then you have access to mysql root user. add that root user into in core>.env file
if you are a shared hosting user follow this vide to add database manually https://www.youtube.com/watch?v=CU6S453DVZc&t=62sSo if I use share hosting, automatic database creation will not work with cPanel API?
if you are using cpanel then it will work, you just need to configure cpanel token properly
here is video tutorial: https://www.youtube.com/watch?v=NFuJeHFghyA&pp=2AYF
I have connected. But still not working. Please see. https://prnt.sc/mpZGmwft2i1Z
if you have connected it properly it should work, since your case it’s not working open a support ticket our team will check it.
Note: Friday and Saturday are our weekend
I was checking your demo at https://furniture.nazmart.net/ and I realized that you’ve made the sale price mandatory. With this setup, we can’t sell any product at its regular price. Obviously, it doesn’t make sense for 100% of the products on a website to always be on sale. How is that considered normal?
form our last update it’s not mandatory we have improved the product create/update process made it much more easier for our customers
Can the landlord in your new version disable all plugins for the tenant? Because when I checked the demo, some plugins had a deactivate option but some didn’t. So can the inventory plugin be disabled or not?
you can enable/disable feature based on price plan for your store owners.
Plugin disable feature available which are not part of core plugin
So the inventory plugin is part of the core and cannot be disabled?
yes.
Dear, you’re saying this is part of the core and can’t be disabled, meaning there’s no option to turn the plugin off. Fine, if we don’t create a Campaign or Coupon, they simply don’t appear on the frontend. But you’ve made Inventory mandatory, even though some businesses don’t use inventory at all. Their websites will still show SKU, stock fields and all that. Do you have any solution for this?
unfortunately now, inventory is built-in with the product module
New Update
Date: 25th, Nov – 2025
we have release one of the most requested feature you have asked for long time
we have release one of the most requested feature you have asked for long time
Features
[Feature] Landlord Commission System: Added full commission workflow for tenant orders including:
Commission Settings
Commission History
Withdraw Gateway Settings
Commission Payment Log History
[Feature] Dual Commission Mode: Non-subscription users continue with the previous default commission system.
Added
[Added] Landlord Commission Dashboard: Centralized view for commission summaries and transaction tracking.
[Added] Withdraw Gateways Management: Landlord can configure multiple withdrawal methods for commission payouts.
[Added] Commission Event Triggers: Automated event dispatch for successful and completed tenant orders.
[Added] Commission Filters & Search: Added filtering by order ID, date range, status, and tenant.
Improved
[Improved] Commission Logic Handling: Added safety checks, duplicate prevention, and cleanup of outdated logic.
[Improved] Global Settings Sync: Updated system to support new commission configuration UI.
[Improved] Withdraw Request Workflow: Optimized validation and image upload handling.
[Improved] Permission Integration: Commission-related permissions added for tenant/landlord roles.
Fixed
[Fixed] Barcode Generation Failure: Barcode failing when editing product has been resolved.
[Fixed] Category Image Overflow: Image box in mobile view no longer overflows.
[Fixed] Checkout Page Infinite Loading: Checkout stuck issue fully fixed.
[Fixed] Missing State & City: Orders now correctly store state and city information.
[Fixed] Product Status Toggle Flicker: Tenant-side product status toggle UI stability improved.
[Fixed] Missing Last Name Field: Added full name field in checkout for proper customer data collection.
[Fixed] Custom Domain Request Deletion: Delete action now properly removes domain requests.
[Fixed] Missing Code View Option: Restored “Code View” inside Send Mail to All Newsletter Subscribers.
[Fixed] Dark Mode on Admin Panels: Dark mode toggle and UI now work correctly across landlord & tenant panels.
[Fixed] Country Loader Issue: Country selector no longer causes infinite loader spin.
Sorry, a couple quick questions.
How can i add my own master theme templates?
How can the user redesign or add their own template?
Paul
How can i add my own master theme templates? -> here is documentation for developing your own theme: https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/developer-documentation/theme-development/
How can the user redesign or add their own template? -> they can’t but can only use your allowed template sections to build their website.
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