137 comments found.
Hi Please add Xendit Payment Getaway if possible in next update
Hi, thank you for your suggestion!
At the moment, we haven’t received enough requests for the Xendit payment gateway to include it in our upcoming updates. However, we will definitely consider it for future improvements.
If you need Xendit integration right away, we can also provide a custom implementation based on your requirements.
Hi team, regarding the consumer app design, do you plan to make any changes, improvements, or offer a “change theme” option?
Hi, thanks for your question!
We do have plans to improve and make enhancements to the consumer app design in future updates. However, at the moment, there is no plan to introduce a “change theme” option.
We appreciate your feedback and suggestions—they help us shape future improvements!
Greetings , I trying installing the iOS app but it keeps getting stuck at the splash screen
Hello Olamizzy,
Well, that could be because you may have old app version installed with you. The new version has been released so just uninstall it and reinstall the new version. It should work. If it still doesn’t work, let us know.
Thank you
Okay , I will try that. If I purchase the source code do you offer free installation service for web and firebase/app setup to make sure the app run then I can do other edit myself .
Installation is not included for free. You would need to purchase our installation service if you want us to set everything up for you.
Alternatively, we provide detailed documentation that will guide you through the web, Firebase, and app setup so you can configure it yourself.
Looking for installation services with some customization. Is there anyone who can provide the customisation and installation of these scripts
Hi! Thanks for your interest.
Yes, we do provide both installation and customization services for the script. Our team can help tailor it to your specific requirements and ensure everything is set up smoothly.
Please connect with our sales team for further discussion: https://wa.me/+919328972168i have general questions regarding latest update
1. How Subscription features work - Are admin can Enable disable any time subscription featutes? - When subscription features enable and suppose any Seller purchase subscription Then what features seller can get ? like when seller Purchase Subscription then comission Still deducted or They just Have to get extra access of our service but still commission if each product as set They will Have To pay Comissions - Are there any option that Admin can Wieve of Subscription features and They can give full access of seller as Free of cost but comission still get? 2. Still you have not Added Admin Full Control Features this is Very important
Hi! Thanks for your questions.
Subscription Feature Yes, the admin can enable or disable the subscription feature. However, once enabled, it cannot be disabled later. With subscriptions, the admin can define limits such as number of stores, products, system roles, and users a seller can create. Subscription does not replace commission both work separately. Category-based commission will still be deducted as configured. If you don’t want to charge commission, you can simply set the commission to 0% for the respective categories. Currently, there isn’t a separate option to waive subscription while keeping commission, but you can manage flexibility using plans and commission settings. Admin Full Control Features Yes, we understand the importance of full admin control. This is already in our roadmap and will definitely be included in future updates.
Let me know if you’d like a more detailed walkthrough
Hello,
I am facing an issue while editing products. When I open an existing product for editing, the following fields are showing blank or getting reset instead of displaying the previously saved values:
- Price
- Special Price
- Cost
- Stock
- SKU
This is causing issues when updating products, as the existing data should remain visible during editing.
Additionally, I would like to suggest some feature improvements:
1. Push Notification System:
- Option to send notifications with an image
- Option to send notifications without an image
2. Mobile App (User App) – Home Section UI Improvement:
- The background image and section background color should fully occupy the entire height of the product card
- Currently, it only covers around 50% of the product card area
3. Mobile App (User App) – Brand Screen Layout:
- Display 4 brand cards in a single horizontal row instead of 3
4. Mobile App (User App) – Product Card Design:
- Add a thicker white outline border to product cards
- This will improve visibility, especially in custom product sections
Please look into these issues and consider these improvements.
Thank you.
Hello,
Thank you for sharing the detailed issue and your valuable suggestions.
Regarding the product editing issue, we request you to please connect with us on Teams and share more details so we can check and assist you accordingly:
https://teams.live.com/l/invite/FEAmrM6-xOCnd6UZAEAs for your suggested improvements:
Push Notification System: This feature is already added to our roadmap and will be available in upcoming updates.
Home Section UI Improvement: Currently, the product card already has a larger height. If we extend the background image and section color to full height, it will consume more space in the app. Keeping usability and layout balance in mind, it has been designed this way.
Brand Screen Layout: The layout is designed as per standard screen width to display 3 brand cards for optimal visibility across devices.
Product Card Design: Our UI/UX team will review this suggestion and proceed accordingly.
We appreciate your feedback and support!
Hi I am interested in this hyperlocal multivendor delivery platform and would like to know more details
There is no pickup from store option available when customer makes an order. As pickup/collect option is helpful in many retail segments like appliances. Here is a link with example on how it can work https://www.lifestylestores.com/in/en/click-and-collect Is adding pickup option on your roadmap.
I see only 1 Indian payment gateway available which is Razorpay but they are not onboarding new merchants can you add other payment gateway options for India like Phonepe, Cashfree, Paytm etc. When do you plan to add more indian gateways!
Is it possible to integrate direct UPI payments from BHIM app instead of using any 3rd party payment gateway for UPI payments.
Please let me know details on above questions.
Hi, thank you for your interest in our hyperlocal multivendor delivery platform.
Regarding your questions:
1. Currently, the pickup from store (click & collect) option is not available in the system, and as of now, there is no fixed timeline or confirmed plan to add this feature in upcoming updates.
2. At the moment, Razorpay is the only Indian payment gateway integrated. However, we do have plans to add more Indian payment gateways like PhonePe in future updates to provide better flexibility.
3. Yes, it is technically possible to integrate direct UPI payments (such as via BHIM) without using a third-party payment gateway. This would require integration with the bank’s direct API. We can explore this as a custom implementation if needed.
Please let us know if you’d like to proceed with any customization or need further details.
Questions Regarding the Medicine Delivery App
Can the “Attachment Required” option be made optional?
I mean the option should appear, but the order should still be placed even if the user does not upload the attachment.
Is it possible to organize seller shops by categories? For example, on the shop homepage currently all products are shown together, which looks messy. Can they be arranged category-wise similar to app homepage ?
Can the delivery area be limited using geo-points, so that delivery is fixed within a certain distance, and after that distance the delivery charge increases per kilometer?
How are products displayed based on location? For example, does the app show products from the nearest shop first, the lowest price, or some other logic?
Is it possible to feature a shop on the platform by charging a fee?
Can a shop create its own coupon codes for customers?
Does the medicine shop automatically show as closed when its working hours end, or does the seller have to manually close the shop?
Is there a penalty system if a seller does not provide the medicine after receiving an order? Similar to Amazon, where there can be warnings, penalties, or even permanent shop suspension if the seller violates the platform’s terms and conditions.
Can I add a custom field for seller ID verification, such as requiring the seller to upload their drug license for manual verification?
Is an OTP-based delivery confirmation option available? This means the order should be marked as delivered only after the customer shares the OTP with the delivery partner.
How is the delivery time calculated for a product? Is it fixed, or can it be set based on distance? For example, if the distance is 1 km, the estimated delivery time could be 15 minutes, and it increases accordingly with distance.
Thank you for your detailed questions. Please find the answers below:
1. Attachment Required Option No, if the attachment is marked as required, the user must upload it to proceed with checkout.
2. Shop/Product Organization There are no random products shown on the homepage. The homepage is fully manageable by the admin using featured sections. You can create category-wise featured sections to organize products neatly.
3. Delivery Area & Charges Delivery is restricted within a defined delivery zone, which is configured using geo-polygons. Orders outside this zone are not serviceable.
4. Product Display Logic Products are displayed based on the stores available in the user’s selected or detected location.
5. Featured Shops (Paid Promotion) Currently, monetization features like charging a fee to feature a shop are not available, but this is planned in our roadmap.
6. Seller Coupon Codes At the moment, sellers cannot create their own coupon codes.
7. Store Availability (Open/Close) Sellers must manually set their store as online or offline. A scheduling feature is planned for future updates.
8. Seller Penalty System Currently, there is no automated penalty system, but we may consider adding this in future updates.
9. Custom Seller Verification Fields As of now, adding custom fields (e.g., drug license upload for verification) is not supported.
10. OTP-Based Delivery Confirmation Yes, this feature is available. Sellers can enable OTP verification for products, and delivery will require OTP confirmation.
11. Delivery Time Calculation Delivery time is flexible and calculated based on distance, item preparation time, and an additional buffer time.
Please feel free to reach out if you need any further clarification or customization options.
few more questions
If a user cancels a product or receives a refund due to any issue, will the app show refund details? For example: When the refund was issued How much amount was refunded Which payment method was used for the refund (wallet, bank account, original payment method, etc.)
book medicine using priscption feature
In a multi-vendor system, is it possible to disable multi-vendor orders in a single checkout? This means a customer should place separate orders for each vendor, instead of ordering from multiple vendors in one order, because combining them may increase delivery cost and delivery time.
Is there a product replacement option available? For example, if a customer receives the wrong medicine or an expired product, can they request a replacement or exchange through the app?
1. Address Edit Issue Why is there no direct option to edit the address when placing an order? When I book an order, I only see the “Add New Address” option, but there is no “Edit Address” option. To edit an address, I have to go to Manage Address, which makes the process longer.
2. Book for Someone Else Option There should also be an option like “Book for Someone Else” in the address section, where users can enter another person’s name and phone number and place the order on their behalf.
Also, products should be importable. For example, if one seller adds a product to the platform, another seller who wants to sell the same product should be able to automatically import all the product details through search. The seller would only need to edit their own price and then upload the product.
Additionally, the product description could be generated automatically using AI.
Hi! Thanks for sharing your questions and suggestions.
1. Refund Details Yes, if a user cancels an order item, refund details will be shown. Currently, refunds are processed to the customer wallet, and relevant details will be visible there.
2. Prescription-Based Medicine Booking Yes, the prescription upload feature is already available.
3. Single Vendor Checkout Yes, single-store checkout is supported. Customers will need to place separate orders for different vendors.
4. Product Replacement Option Currently, the product replacement/exchange option is not available.
5. Address Edit During Checkout At the moment, users need to go to “Manage Address” to edit. However, we will be adding an edit address option directly during checkout in upcoming updates.
6. Book for Someone Else This feature is not available right now.
7. Product Import Between Sellers Currently, product import or duplication from another seller is not available.
8. AI Product Description AI-generated product description is already in our roadmap and will be included in future updates.
Your sale number 230 
I have query regarding the recently added feature “[+ Added] Single Vendor System to run the platform as a single store” How does the single store functions works?
Apart from this can a company have multiple store with similar inventory in different stores in multiple location within a city or in different cities like a franchise store.
Awaiting more details. Thanks
Thank you for your query.
The Single Vendor System works similarly to the existing platform, with one key difference: the entire system operates under a single seller, which is managed by the admin. In this setup, the admin acts as the sole vendor, and external sellers are not allowed to register or sell on the platform.
However, the admin still has full flexibility to:
Create and manage multiple stores or outlets Operate stores across different locations (within the same city or in different cities) Manage inventory for each store (shared or separate, based on configuration)
So yes, a company can absolutely run multiple stores with similar inventory across various locations—just like a franchise model—but all stores will be owned and controlled centrally by the admin account.
Please feel free to reach out if you need further clarification.
Hi team , I am looking to buy it but I have query which seems important for me because I am not tech geek so I only know normal admin panel installation in which you just need to upload admin backend file to live server (in my case I used to have hostinger shared hosting) so I was checking your installation docs to make sure it doesn’t not have very hard installation process so I can buy it and I have seen that but you guys have only mentioned the process of installing admin on localhost or local computer not on live web hosting like hostinger and on Web installation on server section you have not mentioned any clear instructions you have just pasted the photo of installing- if you have this process like simply upload admin backend file on hosting and visit installation wizard directly then I can buy otherwise If I need to do follow all localhost , npm and manual installation and then upload on server then it would be hard for me to buy so please clarify your installation of admin panel on hostinger type web hosting so I can buy
Hi sir,
Thank you for your interest in our product
No need to worry — the admin panel installation is very simple and does not require any technical knowledge or use of localhost/NPM.
You can easily install it on Hostinger or any shared hosting by following these steps:
- Upload the fresh code (ZIP file) to your hosting via HPanel File Manager
- Extract (unzip) the file
- Visit your domain in the browser
- The installation wizard will start automatically, just follow the steps
That’s it — no complex setup required
For detailed guidance, you can also check our documentation: https://docs-hyper-local.vercel.app/introductionIf you face any issue, our support team is always there to help you.
Looking forward to having you onboard
Many features missing – store share, product share, shop follow favorite – lot of features
Thank you for your valuable feedback, sir.
These features (store sharing, product sharing, shop follow/favorites) are already part of our roadmap and are planned for upcoming updates. We’re actively working on them to enhance the overall user experience.
Product sharing will be included in the very next update.
We appreciate your patience and support
When you release next update
Most probably before the end of this month.
2-3 day
Yes sir, next update will be in 2-3 days. Its include mega features like seller subscription module and single vendor system.
OK you update than inform me
Sure, sir. The V1.2.0 update has been released. Please check and let us know your feedback.
I configured portal and also configured customer app, added delivery zone but still my flutter customer app says Delivery not available at this location. even though I’m in delivery zone from portal side but still its saying same, the application is also not showing categories aswell.
Hi,
It seems like there might be a configuration or sync issue causing this behavior. To help you resolve it quickly, we request you to please connect with us on Teams and share the queries.
We’ll be happy to check this for you and assist you step by step.
Join here: https://teams.live.com/l/invite/FEAmrM6-xOCnd6UZAE
Hi this Eccomerce use single vendor ?
Hi,
Currently, the single vendor functionality is not available in the system. However, we are already working on this feature and will be introducing it in our next update very soon.
ok but create one vendor use and managed single vendor?
Yes, you can still use the system for a single vendor by creating and managing only one vendor from the seller panel. The system will work fine in this way, and you can handle all products, orders, and operations under that single vendor.
If you have any other queries, please feel free to connect with us on Teams: https://teams.live.com/l/invite/FEAmrM6-xOCnd6UZAE
I installed script on main domain and now wanna move to sub domain, could you please reset the purchase code.
Hi,
For resetting your purchase code and moving your script to a subdomain, please connect with our support team. They’ll assist you with the process.
You can join here: https://teams.live.com/l/invite/FEA1i-YjzQ8Rcabyg0?v=g1
Hello,
I’m evaluating your platform for a marketplace project focused on the supplement and nutrition niche, operating initially in small cities and later expanding to larger regions.
Before making a purchase decision, I would like to clarify some important points regarding the delivery model, as this is a critical part of the business.
My questions are:
1. Does the platform allow vendors (store owners) to use their own delivery personnel for fulfilling orders?
2. Is there a hybrid delivery model available, where:
- Some orders can be delivered by the platform’s drivers, and
- Others can be handled directly by the vendors?3. Can this configuration be controlled:
- Per vendor (each store chooses their delivery method)?
- Or globally by the admin?4. If these features are not available out of the box, is it possible to customize or develop this functionality, either through your team or externally? If yes, could you provide guidance on feasibility and estimated scope?
My goal is to start with a controlled delivery operation in smaller markets and later evolve into a more flexible, hybrid logistics model as the platform scales.
I appreciate your time and look forward to your response.
Best regards,
Hello,
Thank you for your interest in our platform and for sharing your detailed requirements.
Regarding your questions about the delivery model:
Currently, our system supports a separate (platform-managed) delivery model only. Vendors (store owners) are not able to use their own delivery personnel, and there is no option to switch or control delivery methods—either at the vendor level or globally by the admin.
However, the functionality you described—such as:
Vendor-managed delivery, Hybrid delivery model (platform + vendor), Flexible control per vendor or admin,
can definitely be implemented through customization.
Our system is flexible and can be extended to support your business model as it evolves from smaller markets to larger regions.
For more details on feasibility, timeline, and cost, we recommend connecting with our sales team. They will guide you through the customization scope based on your exact requirements:
WhatsApp: https://wa.me/+919328972168
Please feel free to reach out if you have any further questions.
Any updates expected this week? Also, please add an option to make the store visible or hidden as needed.
Thank you for your query.
The update is most likely planned for this month. Please stay tuned for upcoming releases.
Also, the option to make a store visible or hidden is already available in the seller panel.
Let us know if you need help locating this setting.
when we disable or offline seller ,then not showing my product or showing offline in website
Hello,
When a store is set to offline, the products may still be visible on the website, but the store will show a “store closed” message on the customer side.
If you are facing any unexpected behavior regarding this, please connect with our support team and they will assist you.
Join here: https://teams.live.com/l/invite/FEA1i-YjzQ8Rcabyg0?v=g1when i installed admin script i got this Forbidden You don’t have permission to access this resource.Server unable to read htaccess file, denying access to be safe
Hello,
For this installation issue (htaccess / permission error), please connect with our support team. They will help you resolve it quickly.
Join here: https://teams.live.com/l/invite/FEA1i-YjzQ8Rcabyg0?v=g1hello , I setup License once on my same domain but different subdomain after change it not work , so I want to rest my lLicense thanks a lot
I was testing
Hello,
This issue occurs because the license is linked to a specific domain/subdomain.
To reset your license and activate it again, please connect with our support team. They will assist you with the reset process.
Join here: https://teams.live.com/l/invite/FEA1i-YjzQ8Rcabyg0?v=g1I installed the admin section. But I can’t setup the user web in vs code. Is there a setup video? kindly solve my issue ASAP as soon as possible
Hello,
For the user web setup issue in VS Code, we request you to please connect with our support team. They will guide you step-by-step and help resolve your issue as soon as possible.
Join here: https://teams.live.com/l/invite/FEA1i-YjzQ8Rcabyg0?v=g1Hi Team , Great Product script , i am looking to buy this script but before i have pre-sales question which is important for me to clarify on this – 1. I want only Multivendor Grocery and Food Delivery system like Zomato and Blinkit but issue is this that your app looks more Groceries oriented like blinkit not that oriented to food delivery so just want to know can we list food product or can restaurant can list their food item here like same in zomato or its only for groceries but in demo app there is no food item – only grocery is there so is it possible to operate it like Food and grocery both in one like Zomato and Blinkt because my requirement is that the both food and groceries model should be there – and if its all possible then tell me how to do that and how to operate both business model
Hi,
Thank you for showing your interest in our product.
Yes, it is absolutely possible to use the system for both grocery and food delivery. Restaurants can list their food items just like grocery products, and you can operate it in a similar way to platforms like Zomato along with quick commerce (Blinkit-style).
You can manage both business models in one system by:
- Creating separate stores (restaurants or grocery vendors)
- Adding food items as products for restaurant vendors
- Managing categories (e.g., Food, Grocery, etc.) from the admin panel
So, you can run food + grocery together in a single platform without any issues.
If you need guidance on setup or best practices, feel free to connect with our support team.
Thank you!
