294 comments found.
Amazon has confirmed that the existing PA-API v5 endpoint will be retired on May 15, 2026. After that date, all product requests through the old endpoint will stop working. The replacement is the new Creators API
In der demo arbeitet ihr ausschließlich mit der V5. Was ist mit der Creators API?
Hi ae2media,
Thank you for your message. We are fully aware of the transition to the new Creators API.
We are already working on the integration, and a compatible update will be released well before the May 15th deadline to ensure zero downtime for your store. The demo site will also be updated in the coming weeks.
Best regards
Hi I have 6 licences and none are are use at the present but I want to activate a site, but I am getting “plugin license not Activated” when I enter the licence.
Can you tell me how to activate the licence.
Hello, please create a ticket, and our team will help you with the issue.
https://affiliatepro.org/customer-portal/
Thanks for the quick response.
I was initially working on an old version of the plugin, but I now have the correct one loaded. I enter my purchase code and I get “Valid license! Click Activate to continue.”
I click the Activate button but the page then refreshes, the purchase code disappears and it again asks me for my purchase code.
II no longer have active support and the cost of support or a new product licence has increase by 600 percent.
Will I be given any support on the product now?
Regards, The Tyke.
What is your license key? The cost of support is charged by envato team and according to envato policy. Not to us.
Hi are you asking me to publish my licence key in an open forum?
No. Create a ticket and share your license key to get support.
On the comment page, you can only ask pre-sales questions.
okay many thanks
You are most welcome.
Slight snag, I am through to the support portal, but as it says “Support Expired” I cannot create a ticket. So unfortunately I am stuck!
Choose only one license from your 6 licenses, renew support, and create a ticlket and our team will help you!
Sorry, but renewing support ay $301 is not a viable option on the amount of earnings I make from the site at present.
I have been a long time supporter of your work but unfortunately it may now be a time to find another product.
The support duration is for 6 months in alignment with Envato’s policy. If you encounter any issues related to your license, our specialized team can investigate on your behalf. Kindly provide all relevant details through this page: https://codecanyon.net/user/affiliateprosaas. If the matter falls within their scope, they will assist you promptly. However, if it necessitates intervention from our professional support team, you will be required to renew your support subscription as the only viable solution.
Thanks, hopefully there will be a simple solution and it can be dealt with.
Hi, Can you tell me if this product is up to date with the recent changes to Amazon’s affiliate API?
Many thanks.
The product is up to date, and if you have any communication issues with your API key, you can always use the free demo to test it before you buy.
Thanks for the quick response.
I know that some additional changes are coming for the API including a new “CREATOR” API. Will you be looking at including these in the plugin?
First test it with your api. If all works, feel free to buy. We are always here to support and we are not going anywhere.
Hi, with your plugin is it currently possible to create product posts for a custom post type, or only for the post_type=product used by WooCommerce? If not, do you have plans to allow this functionality?
I’m asking because I want to add a list of Amazon offer products to my site, but I don’t want to install WooCommerce just for a simple listing, since it’s a heavy plugin and, as I won’t be using checkout features, it doesn’t make sense for me. Instead, I have a simple post type just to register products (name, description, photos, affiliate link, ‘was’ and current prices, etc.), and I display the listing with a custom template.
Hello, the plugin is built for WooCommerce
Will your plugin work with Siteground? It has no cpanel which was an issue for you before. I was just checking to see if it would would now. Thank you 
The plugin works whenever ever Wordpress site is running.
Sweet! Thank you!!!!
Welcome!
Hello, the automations are not working. What can I do?
[6:59:52 p.m.] Processing product ID: 3038 [6:59:58 p.m.] Failed to update API product
In the logs, I get:
[2025-10-06 23:43:16] Failed: func=ams_product_availability POST_ID=3916; ASIN=B00JFDE0EK; method=API; reason=api_update_failed
I have tested my API test and it works. The cron runs on the server side.
Please create a ticket for the support team.
hi, this decodo problem is still there with your latest version.. can you turn off your other 2 scrapers and just enable decodo in settings and then try to import this product: https://amazon.com/dp/B0F569Z683 at my end it still shows $0 price and out of stock. Make sure to first delete that product since you already imported it in your demo store then disable 2 scrapers and only enable decodo and try to import. At my end doesnt work. Your other scrapers are importing the product because of priority feature but if i disable those 2 scrapers and only turn on decodo its not importing the product successfully.
Hello, we are not the support team here, but we just disabled all scraping services, and we imported the url you sent, while only Decodo is enabled, and all data import has no issue. https://demo-amazon.affiliatepro.org/product/purina-pro-plan-sensitive-skin-and-stomach-adult-cat-food-salmon-and-rice-formula-7-lb/
For personal support with your domain, you must create a ticket; no other way to get support.
HI my support licecnse is now over.. I just upgraded to your version 11 and its giving all errors for many product urls using Decodo scraper or scraper API. Try this product: https://www.amazon.com/dp/B07KXH7V7P also when using decodo its making all products out of stock and not getting the pricing… i dont see any improvements in data quality that is being imported with version 11 after so much waiting time for months things remain the same.
Hello,
We are aware of 2-3 bugs that have already been fixed and will be uploaded soon to the new version https://affiliatepro.org/woocommerce-amazon-logs/
Related to decodo, you can test after updating version 11.0.1, and if it is still there, you will be welcome to report to us again, but the issues we solved now are not related to decodo; it is related to a bug in the importer.
After our fix, you can see your product imported successfully on our demo: https://demo-amazon.affiliatepro.org/product/bulletproof-breakfast-blend-light-roast-whole-bean-coffee-12-ounces-100-arabica-beans-clean-coffee-tested-for-toxins-packaging-may-vary/
ok great.. Did you use decode api or scraper api to import that demo product after fix? If yes then it’s looking all great. I’ll wait for version 11.1 and once i test will update the same in comment that its fixed so everyone can be aware about the new update. Thanks!
It has a prioritization mechanism that you need to save in settings.
decode 1, scraper api 2, ScrapingAnt api 3.
ok another thing i asked last time is to remove that 50 url limit in that upload by url form.. earlier there was no limit.. or atleast make it 500 or 1000.
We will take care of this in 1the 11.0.1 version
for the decodo scraper when i sign up for their trial they ask me to choose between core and advanced plan.. which one did you choose? Only the advanced plan has all that javascript/html rendering features.
Core….and all you need is to copy the api key and save it; this is only for accessing the Amazon link; all other importer logic is done only by our plugin.
just installed the latest update and its still having the same issue with decodo. can you turn off your other 2 scrapers and just enable decodo and then try to import this product: https://amazon.com/dp/B0F569Z683 at my end it still shows $0 price and out of stock.
Make sure to first delete that product since you already imported it earlier then disable 2 scrapers and only enable decodo and try to import. At my end doesnt work. Your other scrapers are importing the product not the decodo.
I tested the demo import and managed to bring in some products. However, only the title and description were imported — no images, prices, or other details came through.
Hello, you can share the url of the product you tested, and we will check it for you.
Check also in the demo page I put 2-3 different products
All you need to do is run the update process, which we have already done, and the products will be updated
https://demo-amazon.affiliatepro.org/product/dji-mini-3-dji-rc-leichte-und-faltbare-mini-kameradrohne-mit-4k-hdr-video-38-min-flugzeit-echten-vertikalen-aufnahmen-und-intelligenten-funktionen-c0/
From where I click the update? Where I can found this update button?
From the WooCommerce products list page, on the right side, you will see our update button
Thanks.
Can I import some products and auto sync only the stock of the amazon product?
Yes.
Hi, one of your old clients here hope you still remember me was just checking to see if 10.1.8 version is released? i see it in your logs with new scraping api feature but i only see 10.1.7 available to download. thanks!
Hello, and thank you for being our client.
The last version released is 10.1.7, and the upcoming version is 11, which will include the new scraping service.
My support has expired, but I have installed an update and it looks like the plugin has caused the currency to be changed from £ to $.
When the plugin is removed the correct £ currency symbol is displayed.
As this does not appear to be an issue with my installation but the actual plugin can the development team please issue a fix as soon as possible as my sites are now useless for the customers in my country.
Still love the plugin but need this to be fixed!
Hello,
Give us more feedback about the issue you are facing here https://codecanyon.net/user/affiliateprosaas and we will forward it to our team.
On with it.
Thank you!
Hello, I just paid to renew the support to ask a question and when I go to your website it says it is not renewed, can you help?
Hello, we can see your ticket has already been opened, just wait for our support to reply to your ticket. Thank you
First of all, nice update! When testing with the new version I get this message:
Store Mismatch: Your API credentials are not authorized for the selected Amazon store.Test Results: Your credentials are valid but not approved for ES (Spain (Amazon.es)).
Note: The API returned a rate limiting error, which typically indicates the credentials are not authorized for this marketplace. ....
It seems to me a false positive because the credentials are ok and my store is for Spain. Could you please check?
Hello, and thank you.
For testing, you must create a ticket and send the full details.
I have no more support 
I hope it is API limit and in the following days it will work. Thanks
Our support is available in the ticket system, and we provide professional support to the clients.
Hi, Im doing my whole site again because have problem with your plugin because dont send the ustomer to Amazon, even if I choose redirect to cart page in Amazon in settings. You say me is a hook problem, Ive installed a new wordpress, new theme…. and have the same problem with other theme, Im losing all my affiliate amazon revenues for this.
And NOT redirects to Amazon.
Im losing money, time and patience.
Thank you for contacting us. However, it appears that you have reached the wrong channel for support.
To help you, create a ticket through our dedicated support page at https://affiliatepro.org/support/
Our support team will be more than happy to help you with any issues or concerns.
Thank you for being so understanding, and we look forward to hearing from you soon.
Best regards
I was planning to purchase WooCommerce Amazon Affiliate Plugin today, but I noticed that the price has recently changed. Could you please reinstate the previous price, as I was ready to buy at that rate?
I would appreciate your assistance with this matter.
Thank you
Hello yasirakhtar0801,
Thank you for your interest in the WooCommerce Amazon Affiliate Plugin.
We truly appreciate your support! For nearly two months, we offered a special promotional price of $15 to celebrate new updates. As planned, that offer has ended, and the plugin is now set at a permanent discounted price of $29 (reduced from the regular $39).
While we understand your request, we won’t be able to return to the previous $15 pricing. However, at $29, you’re still getting full access to all features, lifetime updates, and a very competitive offer.
We hope you’ll take advantage of this final discount and join hundreds of users already benefiting from the tool.
Let us know if you have any other questions!
Best regards,
AffiliatePro Support Team
I created ticket can you please check
I have been trying to import products for almost a week. If I were doing it manually, it would have already been completed. Unfortunately, your product is not working as expected and is taking too much time.
Could you please issue a refund?
As for the SSL issue, it’s very simple — just proceed to Advanced and then continue to the website.
Process all your technical questions using only the ticket system.
Can I use this in Amazon South Africa?
Do you mean this link? https://www.amazon.co.za/
I got error? ” Plugin could not be activated because it triggered a fatal error “
Thank you for reaching out!
For support, please open a ticket at https://affiliatepro.org/support/.
Our team will be happy to assist you.
Thank you for your understanding!
Best regards.
1. Support site for buyer is not working, keeping getting page not found https://buy.affiliatepro.org/.
2. Do you have a tutorial on how to setup and connect to amazon to get started?
Hello and thank you for your comment,
The support site is working and on air: https://buy.affiliatepro.org/login
Our guide is available at this link: https://affiliatepro.org/knowledge-base/
I wanted to use this as a dropshipping tool, i needed the customer to checkout on my site but the order to be automatically sent to amazon. what i want unique is for the delivery address sent to amazon to be my address because i will put marketing material and repack and mail the item out again. is it possible?
Hello,
You can use it as dropshipping, but the order is not sent to amazon, it is local on your site using the WooCommerce checkout process.
Can i import this on any theme with woocommerce? Also I have many stores that I would like to create demos for customers to see before they purchase a theme from me. is this possible to install on multuple domains for DEMO only? or 1 domain and under sub domains?
You can install the plugin only in one domain.
It supports any WooCommerce theme that is built according to WooCommerce documentation.
for each sub_domain or domain, you will need a separate license.
thanks you for the fast responce
You are most welcome. We hope to see you as our client.
oh yes u will soon
Any Time.
Just became a customer and happy so far, but before I leave a review i am just playing around on my website and it works well so far.
Just wondering if we can change the REDIRECTION page from a blue color to something else? are we not allowed to modify that page and show customers what we want them to see while they get redirected?
Raised a ticket with some issues i am having. hope it can be sorted
Our team will do the best to reply ASAP
Hi 5 days no reply to my ticket? where is your team?
We do not have any tickets on hold. Please reply to your ticket and our team will check it for you.
I did reply and it says open
The team will check it for you.
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
