321 comments found.
Dear Team AgentLabs,
Congratulations on a great product. It’s however very critical at this point that your team considers real world profitability by those hoping to use this. This can TRULY ONLY be achieved when truly cost effective open source solutions like LIVEKIT are integrated. Their voices are already beginning to sound very human.
Let’s be honest, Elevenlabs is mighty fancy but is certain to burn such a hole through the pockets of purchasers that continuance is certain to be a problem.
Please take this suggestion EXTREMELY SERIOUSLY. Someone once mentioned this three months back. Now is the time to pay attention so some other team dosent deploy an alternative to your great product powered almost entirely by LIVEKIT and real world profitability enables them eat bigtime into your present and future marketshare.
Elevenlabs is not yet serious about mass adoption and their pricing only suits fancy product demos and Fortune 500 corporations in the real world use case.
Welldone for your great work!
Thank you for your kind words and for taking the time to share such detailed feedback. We truly appreciate the support and the constructive suggestions.
When building a platform intended for a wide range of real-world use cases, we carefully balance cost, reliability, scalability, and voice quality. At this stage, our primary focus has been ensuring that AI voice calls sound natural and human-like, because in real-world calling scenarios, poor voice quality often leads to immediate call disconnections and low engagement rates. From our experience, providers like ElevenLabs currently offer some of the most reliable and natural-sounding voices for conversational AI, which is why we prioritized that integration.
That said, we completely understand the importance of cost efficiency and long-term profitability, especially for businesses planning to run AI voice operations at scale. Your point about open and cost-effective solutions such as LiveKit is valid, and we are actively evaluating additional providers and infrastructure options.
Our roadmap already includes plans to expand support for more voice providers, including Sarvam, Deepgram, and other emerging solutions. As the ecosystem evolves and more providers reach the required level of quality and stability, we intend to integrate them to give users greater flexibility in choosing the best balance between cost and performance.
For users with specific requirements or alternative infrastructure preferences, we also offer custom development and integration services, allowing businesses to adapt the platform to their own stack.
Feedback like yours is extremely valuable to us, and we genuinely appreciate you highlighting these considerations. We will certainly continue exploring ways to improve both cost efficiency and provider diversity as the platform evolves.
Thank you again for your support and encouragement.
Thanks for the amazing app! I’m interested in purchasing the Regular License, but I have a few questions before proceeding: • Does the license include free installation? • Is the website included, or is it a separate purchase? • Is there any limit on the number of clients I can have? • Do you provide annual support, or is support limited to a specific period? • When do you plan to add WhatsApp and Email integration? - What’s the preferred server ?
1. Only extended license including free installation
2. Website is included
3. No limits, you will get 100% codes & control
4. You can buy extra support while purchasing
5. Whatsapp & email plugin is coming very soon
6. Server: start with 4GB RAM, Ubuntu 24 LTS VPS
Dear developer , nice efforts, can you tell me please when will you add the update feature in admin panel like install plugin? it will be very usefull for everyone. thanks
Hi Sir, we have added plugin installer in admin panel. Please check.
Yes you had been added the plugin installer but not added the main script update feature
We will add this as well in future.
Can you tell us expected time please
Pre sale question – can it redirect to a human agent? How can you receive the call as a human agent? Is it rerouting to a different phone number?
Hello Sir,
Yes An AI Agent can transfer calls to Human agents, you need to add the number and AI will transfer the call on request.
Once Caller or you set to transfer the call, system will call you desired number and put you & caller on call.
Can you connect with woocommerce for order info and appointments with google sheets?
You can use in-built webhook to send any data & buy our RestAPI plugin to trigger.
It can support costom ai voice clone?
yes it can if its added in elevenlabs, voices auto sync to agentlabs
Great.
welcome.
Hi there. Is there a video while ai is talking? To us see how’s the talking exactly
i am unable to create agents, when i test my elevenlabs pi key it says is not valid please help.
Also must i add twilo credentials, since i want to use sip trunking?
Kindly use ticket portal for support – diploy.ticksy.com
I’m experiencing connection timeouts when trying to send test emails, but same email configurations works on other email clients.
However, i notice is working so maybe you can disregard the message.
sure.
Can i change voice engine? Because i see OpenAI+Plivo voice is not good for indian customers and Elevenlab is costly. so instead of this can i use Deepgram or Sarvam AI Voice Engine by modifying code is there any possiblity? or do you plan to add in future or can do via Module?
You can customise the code if you want to add any additional voice engine.
We do have a plan to add deepgram in future updates after messaging plugin.
Hello,
I am interested in purchasing your AgentLabs – AI Voice Calling Agents SaaS Platform, and I would like to confirm a few things before buying.
My goal is to use this system for hospital patient appointment booking through an AI voice agent.
I would like to know if the following workflow is possible with your script:
When a patient calls the AI phone number (inbound call), the AI agent answers the call and talks with the patient.
The AI asks the patient about:
Patient name
Preferred doctor
Preferred appointment date and time
After the patient confirms the details, the system records the appointment information.
Once the appointment is confirmed, the system can send confirmation to the patient via email or WhatsApp message.
Yes it is possible using Flow however email & whatsapp will be coming in 2 weeks as plugin. With this plugin, Agent will send the message with details.
Can I add generic sip trunks?
Yes generic SIP os supported by Elevenlabs Sip trunk
Are you planning to integrate Vapi/Retellai as the main voice engine?
also are you going to add Whatsapp Ai Calling as Well ?
We will definitely bring new voice engine in future update however it is not yet finalized which one will be added.
Whatsapp message is coming not voice.
Instead – Whatsapp using whatsway APIs, Can we integrate our whatsapp tool
For now, we are adding only whatsway API
is this a multi vendor SAAS where it is one big system and multiple users sign up and pay fees and they have their own dashboard? or The script is sigle vendor you set it up for indivisuals to use it ? How to test it a normal users and not admin?
Yes it is a SaaS with multi-tenancy, you will be the admin and your clients can use their own account with their data.
You can check admin demo with the credentials provided on the item description and for user demo, you need to create your own account using your email ID.
Please note that we dont provide working demo due to security purpose as it involves calling. However you can check calling quality on the demo website widget.
The UI of the landing page looks soo vibe coded and gives all the “AI made this”. it looks generic and not much thought put into it. I would appreciate if the landing page design took some thoughts and skill. Still I will buy it but the landing page looks soo generic and lazy design
You can design your own landing page which will look good to you & replace it with ours.
Our focus in on the functionality rather UI.
I see your working on a Messaging Plugin. Can or will this be able to sms/mms/rca txt messaging?
It will work for sending Email & Whatsapp only.
- E-mail using existing SMTP
- Whatsapp using whatsway APIs (our another item url below)
Presales queries Can i use open source self hosted LLM instead of open AI ? and connect via API
You can however customisation will be required, there is no in-built facility
is that support tts & stt ? also if i have multi tenant clients can i give every one of them seperated language of voice call ?
inbound & outbound calls is support?
Agentlabs uses elevenlabs & openAI voice and it is a SaaS so yes multi-tenant is supported.
It support both inbound & outbound
Hi, friend Before making the purchase of the product, I have a few questions.
1. Call Inbound and outbound From a human agent 2. The calls are for that comment or categorization
It is AI Calling Platform not human can initiate calls but AI Agent can transfer calls to human agents
How to update the product when there is new release
Upload latest code & unzip to your server and run below commands
1. cp .env.example .env (make sure to copy current .env for db url)
2. npm install
3. npm run db:push
4. npx tsx server/seed-all.ts
5. npm run build
6. pm2 start dist/index.js—name agentlabs (replace with your app name)
7. pm2 restart agentlabs
8. pm2 save
