You can use the Group Bookings Add-on to add a maximum capacity of 4. Then, if customers would like to add more, you can give them this option by using the Bookly Service Extras Add-on  https://support.booking-wp-plugin.com/hc/en-us/articles/207647799-Extra-Products-Treatments-Service-Extras-Add-on-. It allows you to offer extra services, goods, or options to enhance your services. For example, you can use it to provide more specialized or higher-end tools to elevate the quality of your service.

However, there’s one thing to keep in mind – currently, the add-on doesn’t support tracking the total number of extras booked within a specific period.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at support@bookly.net so we can look into this matter for you.

Many thanks, 
Richel

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That’s not it.

The goal is to avoid serving groups that are too small. The aim is to accept bookings from small groups, fewer than 4 people, by combining them with a larger group that has already booked.

To make the first booking for a time slot, I want to set a minimum number of people. For example, 4 people.

But once a client has made a booking for a specific time slot meeting the minimum of 4 people, I want other clients in smaller groups, such as 1 or 2 people, to be able to add themselves to that time slot, which already meets the minimum requirement of 4 people per group.

Is there any way to achieve this?

I’m afraid this isn’t supported at the moment. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com/. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. We encourage you to record a request that best fits your business needs. 

Many thanks, 
Richel

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Hi there.

If you are using modern booking forms, you can go to Bookly > Appearance > Time tab and click on the ‘Number of persons’ field and a setting will show on the side of the screen with options to show or hide it.

If you are using the Step-by-step form, you can click on the shortcode and choose the fields you want to show or hide.

Many thanks, 
Richel

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If I’m using a different editor, like Elementor’s page builder, I can’t click on the shortcode and select any field. It seems the documentation is intentionally hiding this field.

When the booking form is inserted using page builders such as Elementor, the shortcode is usually added through a Shortcode widget or text block, which means the visual shortcode editor (where fields can be toggled on or off) is not available. In this case, any shortcode parameters — including show_number_of_persons=”1” — need to be added manually to the shortcode.

This is not related to the field being intentionally hidden. The difference occurs because the visual shortcode builder is only available in the standard WordPress editor, while page builders typically treat the shortcode as plain text.

We understand that this can be confusing, especially when switching between editors, and we appreciate you pointing it out. Your feedback regarding the documentation will be forwarded to the team so they can consider clarifying this behavior.

If you need help adjusting the shortcode for your setup, please email us at support@bookly.net and we’ll gladly assist you.

Many thanks, 
Richel

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Hi there.

Thank you for your question.

Yes, the Group Booking add-on is generally compatible with the Modern Booking Forms.

Many thanks, 
Richel

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I saw the Events plugin on your website, which sounds like it meets all the criteria, and the demo confirms this. Unfortunately, it cannot be found here, and I would like to obtain the add-ons from one source rather than from different sources.

You can check the add-ons here: https://www.booking-wp-plugin.com/add-ons/.

Many thanks, 
Richel

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You can check the add-ons here: https://www.booking-wp-plugin.com/add-ons/.

Many thanks, 
Richel

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Hello Denise,

Thank you for your message.

Please follow the link below to create a support ticket so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hi there.

Thanks for reaching out.

Please check the following links regarding the refund procedure: - https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work-#how-do-i-request-a-refund - https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

And please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info so we can look into this matter for you.

Many thanks,
Richel

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Hi Robert.

Thanks for reaching out.

If you haven’t yet, please email us at sales@bookly.info so we can look into this matter for you.

Many thanks,
Richel

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Hi there.

Thanks for your message.

Could you please take a look at the Bookly Recurring Appointments Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115001442665-Recurring-Appointments-Add-on?

This add-on allows your clients to easily book a series of recurring appointments for the same service all in one go. You can customize the repetition interval, set the last date, or specify the number of recurrences, and the system will automatically reserve a series of time slots for you.

However, it’s important to note that, as of now, there isn’t support for setting a limitation on the number of sessions (for example, allowing only up to 5 sessions) from the back end.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

Each staff member has their own unique schedule. When a customer books a specific time slot for a service with a staff member, that staff member becomes unavailable for that time slot for any other services. For example, if Superstar is booked for Service Awesome on Tuesday at 10 am, she won’t be available for any other services at that time. Likewise, other customers won’t be able to book service Awesome at that specific time, unless another staff member is assigned to provide that service.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Recurring Appointments Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demo: http://booking-wp-plugin.com/demo/recurring/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info so we can look into this matter for you.

Many thanks,
Richel

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Hello. Thanks ! If i add and the addon group booking then i will have the option to book more times in the same staff and timeslot ?

Hi there.

Yes, the Group Booking Add-on allows multiple customers to book a service in the same staff and time slot.

Many thanks,
Richel

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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello,

Thank you for your message.

You can create 10 staff members and assign the same service to these staff members and set the capacity for each staff member = 4.

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Yulia
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Hi there.

Thanks for your message.

You should be able to set the tests as dummy/placeholder staff member. Each of the staff members will have their own schedule. The system will offer the schedule of the selected test (staff member) in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available.

For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are set to provide this service.

However, there are available add-ons designed to offer versatility to accomplish preferred features in different scenarios.

test A is on Friday and test B is on Monday

Please check if this is doable when you have both the Bookly Special Days Add-on and the Bookly Service Schedule Add-on installed.

Here’s the lowdown:

The Bookly Special Days Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/212817929-Special-Days-Add-on is your go-to for customizing schedules, including breaks that are different from the default working hours and days. You can do this for individual staff members. The beauty is that this shift on special days won’t just affect one staff member, it’ll apply to all staff members’ services.

On the flip side, the Bookly Service Schedule Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/213850385-Services-Available-at-Limited-Hours-Service-Schedule-Add-on lets you get super specific with your service hours. You can limit the hours when each service is available, and this one’s service-specific. It works in harmony with your staff’s working hours, creating an overlap. This means there’s an interval within each staff member’s day when a specific service can be provided. You can set this up as a one-time interval for each day of the week, including breaks during the day. So, it’s all about specifying when services are available.

Now, when you have both of these add-ons in play, you can override standard working hours for particular dates on your calendar. Tweak the days and hours when individual services are up for booking. This is different from the Standard Special Days functionality, which applies changes to the entire staff member’s schedule and all their services. With these add-ons, you can even make a service completely unavailable for booking on certain days or set it to “OFF” in the time selection dropdown. Or, if you prefer, make the service “OFF” every day except for those special days.

Please check this article: https://www.booking-wp-plugin.com/set-specific-booking-days-times-service/ for more details.

if the person choose to do the complet test he must do the test B in a maximum of 6 days after test A, so it must be blocked the other dates after that.

I’m afraid this is not possible at the moment. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com/. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. We encourage you to record a request that best fits your business needs.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Special Days Add-on and Bookly Service Schedule Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demos: https://booking-wp-plugin.com/demo/special-days/ https://booking-wp-plugin.com/demo/srv-schedule/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297680 so we can look into this matter for you.

Many thanks,
Richel

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Hi there.

Thanks for your question.

Yes, this would be possible. The Bookly Group Booking Add-on https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on is a versatile tool for accommodating group bookings or multiple persons for the same service and staff member simultaneously.

Here are some key features:

1. Customizable Group Size: This add-on enables customers to specify the number of persons they’d like to book for when selecting a service. The pricing adjusts dynamically based on the number of persons selected.

2. Flexible Display: You have the option to either show or hide the ‘Number of persons’ field in the booking form. If hidden, all appointments will default to being booked for one person per booking.

3. Capacity Management: The add-on ensures that the same time for the same service and staff member is not offered if it’s already reserved to the maximum capacity.

It’s worth noting that before making a purchase, you can explore the demo at https://www.booking-wp-plugin.com/demo/group-booking/ to gain a firsthand understanding of how the add-on functions. This will help you assess whether it aligns with the specific needs of your business. Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #297043 so we can look into this matter for you.

Many thanks,
Richel

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Thank you! I will check this out, and reply to the ticket, if need be

Hi there.

Thanks for your message.

Required fields: Car Number plate, email, busines names, phone number.

The default fields that you can ask from the customers in the Details step are name, phone number, email address, birthday, customer’s address, and the Terms & Conditions checkbox.

To add other fields, please check if either the Bookly Customer Information Add-on or Bookly Custom Fields Add-on will work for this requirement.

The Bookly Customer Information Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360001696154-Custom-data-in-client-s-profile-Customer-Information-Add-on- allows you to extend a customer profile with additional data about the client by letting you create various types of tailored fields with different questions, then collect the required information, and be available right in the Customers section in Bookly. The ‘Ask once’ setting allows you to display custom questions once. So it won’t be displayed for clients who are authorized WordPress users during the next booking session. Hence, the ‘Create WordPress user account for customers’ in the “Bookly > Settings > Customers” section needs to be enabled so WordPress user accounts are created for all new customers. With online access to booking for clients: https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings-for-Clients, your customers can view their past and upcoming bookings right on your site, and (optional) are able to cancel them right then and there.

Whereas the Bookly Custom Fields Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/115003963514-Custom-Fields-add-on allows you to create the different types of questions that the clients would need to fill out in the Details step before the booking confirmation. And all these reservation details will be added to your Bookly Calendar, and can also be added to the email notifications for both your staff members and customers. To add this to the email notifications for both your staff members and customers, the {custom_fields} code needs to be added to the email body. Note that the {custom_fields} code is only available for single notifications.

With this add-on, you can set a condition for displaying a specific custom field only when a particular value is selected (or isn’t selected) in another custom field. Currently, you can add a condition only to Checkbox Group, Radio Button Group, or Dropdown types of custom fields in the If statement. And if you create an appointment via the back-end, you can add the information for the custom fields by clicking on the customer’s name when you edit the appointment: http://joxi.ru/52aankzSg1QOD2.

For example, you can configure a custom field for the question, “Are you booking an appointment for yourself?”. If the answer is yes, it goes to the next step. However, if the answer is no, then another custom field will pop up where the customer can enter the name of the person the appointment is booked for.

You should be able to set the services as dummy/placeholder staff member. Each of the staff members will have their own schedule. The system will offer the schedule of the selected service (staff member) in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available.

For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are set to provide this service.

However, there are available add-ons designed to offer versatility to accomplish preferred features in different scenarios.

I just wanted to clarify how Bookly works with scheduling. It’s all set up on a weekly basis, so when you create schedules for your staff members, those schedules remain consistent week after week. The time slots available in the booking form are based on these schedules, and how the hours are divided and displayed in the form depends on the time slot length you’ve chosen.

The add-ons https://www.booking-wp-plugin.com/add-ons/, such as Bookly Customer Information Add-on and Bookly Custom Fields Add-on, are designed to provide extra flexibility and features to Bookly Pro. To use these add-ons, you’ll need to have Bookly Pro installed and activated, as they complement the main Bookly Pro plugin. When you install them, your booking form will look just like the demo.

Before making a purchase, we recommend checking out our demos: https://www.booking-wp-plugin.com/demo/customer-information/ https://booking-wp-plugin.com/demo/custom-fields/

Or try the sandbox on a live website to get a better understanding of how Bookly Pro and its add-ons work together. You can access the sandbox mode by going to this link: https://www.booking-wp-plugin.com/create-your-free-sandbox/, entering your email address, clicking on the “Configure” button, and following the steps you’ll receive in your email.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #296721 so we can look into this matter for you.

Many thanks,
Richel

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Hello,

Thank you for your message.

We’ve replied to you with Ticket #293877.

Thanks!
Yulia
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I have already done that before but it does not work!

it only shows me 1 as quantity of persons

Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

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Yulia
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Hi Anouck,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

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Yulia
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Hello,

Thank you for your message.

That’s correct behaviour. If this option is enabled, another customer won’t be able to book it even the capacity is not reached.

Probably, it’s better to use this limitation:

https://prnt.sc/W9SEtIKoXlnn

Thanks!
Kate
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Hello Patrick,

Thank you for your message.

Please let me know if you want to show all available dates or all reserved dates. Could you please provide more details about your request?

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Yulia
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Hello,

Thanks for your message.

As admin, you should be able add customers in the group booking in the backend.

If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at sales@bookly.info and mention Ticket #252664 so we can look into this matter for you.

Many thanks,
Richel

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Hello Clifford,

You will need the Collaborative Services (Add-on), it provides the option to set up services that are provided by two or more staff members. So, once a customer will book this service, it will block both staff members.

Here you can check more details about it: https://support.booking-wp-plugin.com/hc/en-us/articles/360013222534-Collaborative-Services-Add-on

Thanks!
Alex
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