250 comments found.
I can’t able to access AI Generation Providers Its showing 500 Internal Error. Can you please check
can you please make sure you are using latest version of Relayzo
Yes, I’m using the latest version and I’m still facing this Issue
Now I’m getting this error….. 401
Your are not authorized to view this page.
Forbidden
can you share the login info at team@relayzo.com
Hi I try to validate my domain within Relayzo but DKIM refuses to validate. The values have been checked and 100% correct. Am I overlooking something?
If you are make sure your dkim value is correct in dns then you can update the same value within relayzo, dns entries fields are editable within relayzo
Thanks for your reply. I tried that, also with no result. It’s keep saying Unverified.
If you can share the login info with us(team@realayzo.com) we can check it ourself.
Hi,
I am trying to verify my domain in Relayzo, but DKIM verification is failing.
I have already correctly added the DNS records in Hostinger:
Please guide me on what might be missing or incorrect.
Thanks.
Can you please send you relayzo detail at team@relayzo.com
Since I bought this, I have been unable to install it. Somehow, now I have been able to get to the point of installation but this is the error that I get any time I fill in the details: ERROR: SQLSTATEHY000 Access denied for user ‘demailermini’@’10.3.15.14’ (using password: YES) (Connection: mysql, SQL: select * from `users` where `users`.`id` = 1 limit 1)
https://www.awesomescreenshot.com/image/59482785?key=9d4b0abdbbf6b5147d64618757e45891Hi, can you please send the detail (URL, License Key) at team@relayzo.com. Thanks
Details Sent.
Received, but
The message indicates that the application is unable to connect to the MySQL database because access is being denied for the database user. This usually happens when the database username, password, hostname, or user privileges are not configured correctly.
Even though I added the DNS records specified by Relayzo when registering a new sending domain, when I click “Validate,” it tells me they’re incorrect, as if they hadn’t been added.
I waited three days to see if it was because they needed time to propagate, but that’s not the case.
How can I check this?
If you think your values are correct you can update the values within Relayzo
Hi, may i know where do i retrieve the export file? “Export Suppression”.
You will get the notification from top right bell icon with a downloadable link.
Bug
Even if you successfully enter a valid key, the next day the box requiring you to enter a key will still appear.
Thanks
domain: email.vutruso.net
can you please send the detail at team@relayzo.com
HI
unable to install software because there not found : setup file
https://inbox.idigitalm.com/install/setup.phpAwaiting your urgent help
Hi, you just need to set up your root path up to /public, the setup file will be call itself.
I am unable to change the path, How to do this, anyone like to help me?
Sure, can you please share the webpanel info at team@relayzo.com, thanks
I have 2 license keys and neither are working. I reset on your site but in the app I am getting error “We could not find a record for the provided license key and domain.”
Please send the app URLs and license keys at team@relayzo.co
Address not found Your message wasn’t delivered to team@relayzo.co because the domain relayzo.co couldn’t be found. Check for typos or unnecessary spaces and try again. LEARN MORE
sorry, typo team@relayzo.com not .co
Nearly 6 days ive spent on this damned system trying to get it to work properly. Still doesnt. Bounce Processing doesn’t work, emails send and then it completely stops. Constant back and forth emails to support. Not happy at all!!!!!
We are in constant touch with you via email and WhatsApp. Based on our findings, most of the issues appear to be on the server side. Relayzo is stable on other servers. We are continuing to investigate and resolve the issue on your server.
Please reply to my emails. My Relayzo is not sending emails properly and bounces arent being processed properly.
replied
Make sure that your domain is pointed to the public folder within the root directory. This is where the index.php file is located and should be the entry point for your application.
How on earth do you do this? Seems a really weird way of doing things.
I have tried creating a redirect from domain to domain/public but then I cannot access the install page.
Please advise. Thank you.
I am installing in a subdomain and the root folder is public_html
I tried to contact you through your website but it says recaptcha required, but no recaptcha is shown. Starting to worry a bit.
Please send an email at team@relayzo.com, with the login info of cpanel. We will check it by our side. Thanks
I have just sent an email to you, please confirm that you have it as I really need to get this working. Thank you.
Did you receive the email? I would really appreciate some help as I have fallen down at the first step.
replied
Hi Krish, There was a need to update the subdomain on our side since it was moved to another server without reinstallation. We’ve completed the update, and your old key should now work.
Please check and let us know. Thanks!
still im getting the same error , and also any email not sending , all the crom jobs are ok
it should be fixed
It’s not , I’ve been emailing and commenting here, nothing even happaned
hello support team could you update sparkpost integration because sparkpost become Bird and I have errors when configuring API
We will check this if any changes are required for this.
when signing up to sparkpost they redirect me to bird.com which I created my account for but when I want to use it api as a sparkpost I faced errors
We will check it in future updates.
Hi Support Team, My hosting account was refreshed yesterday. Today, I noticed that there is an error with the cron jobs.. Had just emailed you the request. Could you pls assist to check. Thanks
You will have the email log that we sent in past, it will help you to setup cron again.
Hi, couldn’t find that email.. Could you please assist to check and do the setting again. Thank in advance
.
How do you set up a client’s domain to send emails (exclusively for them)?
You will need to create it at admin side and then assign it to client package.
Will this automatically update PMTA?
no
Is there a way to restrict the number of emails sent (per month) for a client?
Currently, a sending server can be created with hourly and daily sending limits, but it cannot be assigned to a client through a package. This functionality needs to be implemented.
Good app with a lot of potential
Thank you!
Will the PowerMTA module overwrite existing settings? Should it be connected to a new/clean install?
Also, will clients use their own domains via PMTA?
You can install as many PowerMTAs, if you will use the same server it will overwrite it with new configurations. If you will configure the domains with PowerMTA then these will be used.
Hi team!
I can’t seem to figure it out how to sent to a segment i have just created. Can you help me with that? Thanks it advance!
What help you needed, Please send us your query at team@relayzo.com
