21 comments found.
Hi,
Is it support API? I mean I need to develop mobile app for this script. Does the API already ready? Thank you!
Yes, API is also supported, but API is not available.
If you want it, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://support.smartwebinfotech.com/
Sorry, what do you mean with it is not available? Do you sell it separately?
Currently,we didn’t develop the API modules
So bad :/
We have noted your suggestion and will plan to implement it in future versions.
Hello. I’d like to congratulate you on your excellent portfolio; I find your 31 software solutions incredible. I sent you a message from your profile, but I forgot to mention that this one might be the most suitable of your projects for what I’m looking for: Smart FSM SaaS – Field Service Management System. I hope you can help me. Best regards.
Yes, we can help you.
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://support.smartwebinfotech.com/
Thank you, I can’t use your support site because I didn’t buy any of your products. I replied to the email with the PDF.
okay
Hello. Does the script support custom fields under customers and other fielfs? Also does thsi support subscription management for customer annual services?
Yes
Can I host this script in nginx server?
Yes
Thanks. Should I have Laravel installed in the server before uploading this script?
No need to Laravel installed before uploading this script
What additional benefits can I get with an extended license?
I test the demo, and I test all the print/download functionality, please see the image: https://ibb.co/B2jqDKpn
If you could remove the side panels so that the print details will much okay. I am planning to get this app. Any plan for future updates?
We have checked & it’s working fine, please see here https://nimb.ws/NPxKWuh
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
are you planning to add these missing features in smart FSM? Scheduling and Dispatch
No mention of automated scheduling capabilities Missing route optimization features No indication of real-time dispatch functionality
Mobile Technician Support
No explicit mobile app functionality mentioned Missing offline capabilities for field technicians No field documentation tools (photos/videos)
Communication Tools
Limited internal team messaging functionality No customer notifications for appointment reminders or technician ETA Missing escalation protocols for critical issues
Reporting and Analytics
No mention of technician performance tracking Missing job profitability analysis No time tracking or labor utilization reports
Inventory Management
While you have “Parts Management,” more advanced features like:
Vehicle inventory management Automated reordering Tool and equipment tracking functionality
Integration Capabilities
Limited mention of integrations with:
CRM platforms ERP systems
We have taken note of your suggestion and will plan it for future versions.
hello, interested but demo not functioning could you check please?
Yes, it’s working.
generate ticket qr ?
the seting for client user number in plans is NOT working. So does that mean it’s unlimited clients for any plan? I have opened a ticket. Please let me know how to get this working. Thanks.
Dear Sir,
We sincerely apologize for the inconvenience. It seems that the system upgrade on your hosting did not complete successfully. To resolve this, we kindly request the following details:
Error Messages: If you encountered any specific error messages, please share them. Hosting Details: Confirm the hosting provider and server configuration. Recent Changes: Mention any modifications made before the upgrade. Current Status: Are certain features not working, or is the entire system down? Our team is ready to assist you and ensure that your system is upgraded properly. Please provide the requested details, and we will take the necessary steps to fix the issue promptly.
Best regards, Smartweb Infotech
If you have any queries, please mail us at smartwebinfotech89@gmail.com, and our support team will respond as soon as possible.
again: the setting for client user number in plans is NOT working.
the app completely crashed. I faced this same situation with the last update. This update same thing. Just 500’d dead, Ugh
It seems that the system upgrade on your hosting did not completed successfully
We will need your server login details for check & confirmation so we sent mail to your Gmail
what system upgrade? That makes zero sense. Your app is crashing and burning. That’s the issue. It’s full of bugs. Please address that. That would be nice. Thanks.
We have checked that you currently used the old version & now you have upgraded to the latest version so arises bugs because you didn’t properly upgrade so we have many times requested to you check via your email but you every time sent the same message here.
Many customers used the system & also upgraded & it works smoothly.
but we will check again and fix issues if have any bugs in the next update.
Thank you for your understanding
I did NOT upgrade. I installed fresh.
Your app is giving a 500 and crash after a few days. Unacceptable.
This system have tracking portal for customer to check their order status/progress?
We have noted your suggestion & we will think about it in the future version.
i want to use a service manage system via app or website for my business https://toituremascouche.ca , i want to send notifications to clients before arrival about time, workers etc and same for the employee side, work location, job time, work type etc and also want to get feed back from both worker and client privately and additional notes. is this achievable with this system and how it will work?
ever thought of merging your scripts into 1?
coz i see they are built the same so am imagining a super saas script where clients can choose what they want eg field, lawyers, loans etc
one login, then they choose service
Yes, we can do that. Please send me mail at here for more discussion smartwebinfotech89@gmail.com
With the 20 usd license, will I be able to charge my users/clients?
Hi I have checked all your Demos but none is working
All are working fine, please check it again
Hi I have checked all your Demos but none is working
Please check it now
upload photo …? video ??
Please send me your suggestion or question at this email smartwebinfotech89@gmail.com
Hi…please add auto-updating feature to the app and all your apps. Manual updating is really outdated way of doing things for scripts. Thank you.
Okay
I have given you the reqs with 10 changes by email. Please let me know you’ll be able to deliver those as soon as possible. Looking forward to your getting this done. Thanks so much!
hope the 10 features made sense and you can do it. Also, With the ability to add pics/files to a WO, we should also be able to see them in a gallery as table/card/grid view. I’m trying to make your app very robust from experience working in the field. Thanks
Okay, we will plan to add these new features in the next version.
Please send me your suggestion or question at this email smartwebinfotech89@gmail.com
Hi good product but missing 7 items…can you please add to asset: (1) with GIAI, we should be able to add photo, video or files uploads (2) add custom fields to any table by owner and/or superadmin, attach to permissions in roles (3) integrations to bring in data from 3rd-party APIs into any custom fields (4) add extra menu items to sidebars (e.g. URL or page) (5) kanban to have work requests drag-n-drop in kanban lanes (6) notifications to clients, managers, owner etc with settings who can get them on WO updates (7) invoices paid by client using Stripe at a minimum and PayPal as well (
Stripe Connect with all settings for superadmin to add. Thank you.
Hi I’ve sent you an email with actually 10 feature requests that are very important to firm up your product. Thanks
Please send me your suggestion here smartwebinfotech89@gmail.com
OK thanks so much. Appreciate it! When do you think you’ll have them released?
If you want to have a clearer discussion, please email me back and forth and I can clarify any/all ideas/issues you might be thinking of to solve them. thanks
You can send me at here smartwebinfotech89@gmail.com
never mind all good thanks!
Any option for public facing Work order form? So non staff can create work order requests.
Also i see no option for pictures on Work order or in in parts
We don’t have this option but we will think about it in the next version.
