The tenant creation process is plug and play when the documentation steps are followed correctly, especially on standard shared hosting environments where the required components are already available and preconfigured.

This is why your statement raises a key question:

Have you followed the documentation step by step, and if yes, which exact step is failing and what is the exact error message?

At the moment, your comment only expresses disappointment, but it does not include any technical detail that would indicate a product malfunction.

For example, the documentation clearly covers:

- The exact installation procedure
- Cron job setup
- Main domain configuration
- Tenant provisioning flow

If even one of these steps is skipped, altered, or misunderstood, the tenant creation will fail, even though the module itself is working correctly.

It is also important for everyone to understand that the comments section on CodeCanyon is not a support channel, and it is not suitable for troubleshooting. Proper troubleshooting requires checking:

- Your configuration
- Your environment
- Your exact error message
- Your setup steps

None of this can be done blindly or through assumptions.

At the moment, your comment does not demonstrate a confirmed defect in the product. It demonstrates that the setup has not yet been completed successfully, which is exactly why support exists.

If you open a support ticket and provide the requested information, the issue can be identified and resolved quickly.

The module is actively used by many customers in production environments, and tenant generation works correctly when the documented procedure is followed.

We will be happy to help you get there as well.

Hello.

Our support team will handle your case asap.

Waiting pls, Thanks!

Please bare with the support team for a reply under business days/hours and according to this item’s support turnaround time.

Thanks

This is a module for Perfex CRM. It inherits its technologies and versions.

Yes, you will be able to do so.

If your SA installation relies on a subdomain, you will be able to use subfolder structure for your tenants.

If your SA installation relies on a root domain, subdomains will be available for your tenants.

All panels are supoosed to be supported. Please check item’s requirements and ensure thar they are met.

Thanks for your suggestion. We will evaluate a pontetial implementation

Hello.

A single license is enough in order to be able to sell subscriptions and earn money from your end-clients, using our module. But if you are reselling a SaaS-based software that includes our software, you need an extended license.

Hello.

Please bare with the support team for a reply under business days / hours and turnaround time.

Regular licenses do work in regular domains (single instances). If you want to offer those modules to multiple endpoints (installations), you will need an extended license.

A regular one is enough.

Prefix main – regular and saas modul regular ?

Perfex CRM needs an extended license for this use case.

Superadmin can downgrade/upgrade a tenant’s plan from the dashboard. New plan is being handled as normal, by invoicing end customer.

Yes, your install case scenario would work fine.

And for it, you need a regular license of our module and an extended one of Perfex CRM.

Of course there is one. And a WYSIWYG landing page editor

Can tenat post thier services to frontened Where is demo of landing page can I see it ?

Services are supposed to be provided by the SA installation.

Online demo can be found in item’s details tab of this page – click the demo button.

Please raise a support ticket within support area so our engineers can help you with your local issue – the same way you did within Perfex’s support portal.

Let me clarify first that my support has expired, so I hope renewing it will resolve the issue. Because if I purchase support and my problem isn’t solved, then what do I do…

As long as the issue is related to our software’s configuration, our engineers will help you eliminate it.

Hello.

Yes, it can work with every panel – You just need to perform the necessary configuration, as per our online documentation.

This is not something tested and outside of the functionality support, however, technically – this is supposed to be working fine, as long as the proper configuration is applied on webserver level.

You can place limits regarding functionality of the CRM’s controllers. Sizing of their funtions cannot be monitored, however, limiting a function (IE Projects) is supposed to keep space used under logic amounts.

You dont need to use both ways – one is enough, to establish a connection. Unfortunately, comments section is not monitored by the support team – you need to raise a support ticket within the portal, for potential support questions.

Sorry, your question is not clear. Can you please rephrase it?

Yes, of course. I wanted to ask if you offer any custom development services… such as adding specific features or making UI modifications. Thank you

Sure thing.

Please raise a support ticket after purchasing our item with your detailed brief about them, so they can be evaluated.