660 comments found.
hello .. i sent email from info@ranzware.com to reset my key please ..
Hello,
Thank you for your response.
I understand your explanation regarding subdomains. However, I have been using the following domain from the beginning:
https://panel.mywebtoapp.com/As you can see in the attached screenshot, this domain is already assigned to my hosting account and was working without any issues until yesterday.
The problem started recently (possibly after the last renewal, although I am not completely sure). I have not made any configuration changes on my end.
Additionally, as previously mentioned, I have already created a support ticket through my hosting panel, but I have not received any response yet.
At the moment, I receive an error immediately when accessing the panel, and the system is not usable.
Could you please review my hosting configuration and check if there is any issue on your side?
I have also attached a screenshot for your reference.
Thank you for your assistance.
https://disk.yandex.com.tr/i/hhNkUeUpx4PuiwHello. Please see ticket throw hosting.flangapp.com
Hello! Fixed.Check please.
Hello,
I am currently using your hosting service. I chose your service specifically to avoid issues like this, however I have not received any response to my support request, so I am forced to contact you through this channel.
My website is currently not functioning. When accessing the panel below, I receive an error immediately:
https://panel.mywebtoapp.com/Error: “Cannot read properties of undefined (reading ‘status’)”
This happens immediately upon accessing the page, without performing any action. From my side, there does not seem to be anything I can fix.
I have also recorded the issue here: https://disk.yandex.com/i/qdoJ8YJdRuij8QI kindly ask you to check the issue and provide an update as soon as possible. This is quite urgent for me, and I would appreciate it if the process could be expedited.
Thank you in advance.
Hello! Please write a ticket here support.flangapp.com If you use hosting.flangapp.com then your domen will not lbe like https://panel.mywebtoapp.com/ When installing the script on Flangapp hosting, subdomains are configured automatically. If you’ve changed anything in this context, it won’t work. Need more details.
Hello, My license is stopped working i have sent you an email from officialamankashyap@gmail.com please help me in fixing the issue, Best Regards
Hello! We answered you by email.
I have already sent an email regarding my license key reset request. Kindly check and reset/update my license key so I can activate it on the new domain. Please let me know if you need any additional details.
still waiting for response.
Hello! Please write your lisence key by email.
Done. Your key was reset.
Hi, can you reply to ticket FAPPC4A583? Thanks.
Hello! Done. Please check
Easy install here : https://hosting.flangapp.com/ Step by step : https://youtube.com/playlist?list=PL_ONW983_78qNOlijg0O1c428LrwZ0opn&si=0KnocUZ44--BlKeV
I don’t need hosting, I already have my VPS. I need you to reset my license. Thanks.
Your key is reseted. Check please
Please reactivate my license. I paid ten times more for your license over a year ago, and I just want to reactivate the product with a different domain since I lost the old one. I await your response. I’ve sent you an email and a support ticket with number FAPPA96580, in addition to sending an email to support@flangapp.com
Hello! Your key is reseted.
Easy install here : https://hosting.flangapp.com/ Step by step : https://youtube.com/playlist?list=PL_ONW983_78qNOlijg0O1c428LrwZ0opn&si=0KnocUZ44--BlKeV
Good morning, I changed domains and now the installation says “License key has already been activated”. Can you reset my license so I can install it on my new domain? Thank you.
I just sent an email to support@codemagic.io
Please reply as soon as possible because I can’t complete the installation. Thank you.
Good morning, I changed domains and now the installation says “License key has already been activated”. Can you reset my license so I can install it on my new domain? Thank you.
I just sent an email to support@flangapp.com
Please reply as soon as possible because I can’t complete the installation. Thank you.
Hello! Your key is reseted.
This product went from over 250usd in price to just 25usd… am i missing something???
Hello! Buy support while the discount is still on). If the script isn’t working for you, try installing it on our hosting.
Hello,
There is again an issue related to the preview screen, which is currently not loading. Since this is an important feature and directly affects the user experience, we would appreciate it if you could investigate and resolve it as soon as possible.
Additionally, as preview-related issues seem to occur from time to time, could you please provide an option and guidance that would allow us to implement our own preview screen using Appetize instead of relying entirely on your API?
Thank you.
Hello! We’re working on launching the preview. This is an Appetize question.
Hello
any new update? we our 3 days without preview screen…
Hello! Appetize’s free unlimited connections have expired! We’re working on a workaround, but it’s not quick. We’ll let you know when it’s ready, but it’s not quick.
Hello,
We need clarification on this.
The Appetize integration has been broken for about 5 days, which means the product is currently not functioning as intended. This is a core feature and should be treated as a priority.
When you say the workaround “is not quick”, please clarify the expected timeline.
In the meantime, please provide documentation on how Appetize is currently integrated and how the app preview/simulator is rendered, so we can evaluate possible alternatives on our side.
This issue needs immediate attention.
Hello! We’re already testing the update and will release it soon.
Hi, your support site isn’t working. Envato is giving me an error. {“error”: “The requested HTTP method and path are invalid. Please see the API documentation at and make sure you’re using a valid path with the correct method.”, “reason”: “not-found”}
Hello! Access to support is in the work now .
I keep waiting for the support to work again.
Hello Our support system works. If you have active support tariff plan by Envato than you can send a tiket
Hi,
We would like to better understand your product roadmap.
So far, most updates have mainly focused on maintenance and system fixes. Are new functional features currently planned, such as capabilities like IAP, extended permissions, JavaScript injection support, or general improvements to enhance the end-user experience?
If feature expansion is in your plans, is there an expected timeline for these updates?
Thank you.
Hello! We’re planning to add a manual payment plan without a payment provider soon. This is the most popular request. We don’t have a roadmap yet, but we’re working on popular requests.
Thanks for the joke.
Please reset the license key I sent yesterday to support@flangapp.com .
I’m currently unable to access your support system with my Envato account as I did previously. Kindly check and restore my access as well.
Thank you.
Hello! Your key is reseted. Access to support is in the work now .
Hello Our support system works.
Hi Dev I want to contact you, how can I do it.? Do you have email. Thanks
Hello! Yes, sure. You can write support@flangapp.com or by ticket system here support.flangapp.com. I see you have activ plan support.
Done. Emailed You. Thanks
Hello Our support system works.
Hello your server is down so appetize simulator not loading can you fix that and also add option to host our on simulator so we wont be effected from your side errors?
Hello! There’s a problem with the work. We’ll let you know as soon as we fix it.
Hello! Preview is working properly. We conducted research and determined that the issue wasn’t with the preview service, but with the donor site where you were experiencing the display issue. Next time you have a problem, check on several sites first. If it’s not working on just one, then the problem is with the donor site, not the preview service.
Hello on app build page i am getting the license error “You cannot use this license from the requested server address” Kindly let me know how to resolve this issue, i have also sent you an email
Hello! We will respond to you after we resolve the tickets for those who have active technical support. Please wait.
Hi dear, is there any apps developed by fangapp launched already in app store or Google play ?
Hello! Yes, sure.
can u share with me links ?
Hello! We’ll ask our clients who will allow us to disclose such information. We have an NDA.
Thx , I appreciate it. I’ll wait u. Take ur time.
Hello! All clients are silent for now. We can give you a trial key so you can install the script, try creating an app, and publish it to the market.
That’s good , how to try it ?
Hello! write to support@flangapp.com
I’m waiting ur replay. thx
Hello! Please read email.
I tried reinstalling the app. The manual says to enter a “User Auth Key” when setting up OneSignal, but OneSignal currently doesn’t support this and instead provides a “Rest API Key.” Can I enter a “Rest API Key” instead of a “User Auth Key”?
Hello Yes, you need to use the REST API Key.
Are you considering adding the iyzico payment system?
Hello! Yes, we’ll do it in the spring.
I am unable to reset my password through your support system. I have already raised a support ticket FAPP5CE7E9 , but it is still pending, and I am currently unable to log in to the support portal to track or respond to it.
Hello! You can only log in to our support portal using your Envato account. You’ve already done this. If you’re having trouble with your password, you’ll need to reset it on Envato, not with us. We responded to ticket FAPP5CE7E9 a few days ago.
can you share the details throw email . because i tried lot to login the supoort page . however its not able login. finupacademy.org@gmail.com
Please share the details through email. I’ve tried many times to log in to the support page, but I’m not able to log in. finupacademy.org@gmail.com
Hello! Send logs from CodeMagic to support@flangapp.com
Is their any option to add flash screen with video or gif
Hello! It’s not possible yet. We’ll let the team know about this feature.
