182 comments found.
Hello
I have tested your VisaPay, and I found some issues, and I think this is a bug
1- What I do is I login to the agent user (Maurice Azanguim) and I add fund 100$ by Stripe test mode.
2- I Cash in 50$ to user (raska1)
3- User (raska1) balance is $118.40
After I checked the User and Agent Balance, I found The agent balance is 60$ instead 50$ that of because I see a commission of 10$ has been added to the Agent
The User balance now is $168.10 as because a cash-in of 50$ has been added to the User balance
Now the question witch are very important, this 10$ commission added? and from the pocket of who this 10$ has been added to the Agent
As is normal, this 10$ commission must be subtracted from the user and must be shared between the agent and the company
How does that become free from nowhere this 10$ and in this case, the agent will create a lot of user’s him self and will cash in for himself to get this free 10% commission from nothing.
I think this bug must be solved and fixed urgently
Thanks for your support in advance
Regards
Sir, that is not a bug. It depends on the company’s policies. If it doesn’t match your policy, then you can customize the script to prevent it.
when will be next update?
No Fixed ETA
Thank you for your interest! At the moment, we do not have any planned update scheduled for this item.
Hello, This item looks more inclusive than your Digital Banking System which I have purchased and been installed. 1. Has this included the your Digital Banking System features? 2. Can you install this item for me if I purchase it to replace the digital banking system?
Sir,
1. It has many features that are included in the Banking system But not all.
2. Yes, our team will assist you with it.
Hi, Can you please explain to me 1. Which features of the Banking system that are not included Complete Mobile Financial Service | MFS? 2. Can these features be added into the MFS?
1. Like DPS, FDR, Branch Management, etc.
2. Yes, this can be added on MFS by customizing the script.
Hi Is it possible to implement this script without the need for the agent? 2. Can the script be configured so that user can withdraw and/or cash out directly and not through the agent?
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hello,
I have a question about the API doc.
Does your API have a check status method that allows us to verify the status of any transaction when we don’t receive a callback?
If not, can this be implemented to check at any time when needed?
Thanks
Unfortunately, no, there is no check status method for now.
Thanks very much, was just checking.
You are welcome
We cant find the 14th September update change log
The last update didn’t introduce any new features or changes to the script itself, only the installer code was updated.
How is this different form the xcash bundle?
This is a single-currency and Mobile app-based platform. On the other hand, xCash is a multi-currency, web and mobile app-based platform.
But what are the different login information for the apps: username, password, and OTP? I want to log in to test the apps.
You need to download the demo app and create an account using a valid email. After that, you can log in to the app with the credentials you set up.
Where is your iOS demo? Apple won’t allow this app. There’s no WEB UI for users so iOS users can’t use the system without apple app store.
Unfortunately, there isn’t an iOS demo available at the moment. However, iOS will be supported once you publish your own app. Since iOS requires extensive paperwork and strict approval processes, getting an app approved for demo purposes is quite challenging.
Without a web version for user – ios app and google now require too much. Near impossible to publish an app like this. I would recommend a web version for at least for PWA. Countries we tend to operate in, being tied to Apple app store and google is hard for business.
Hi,
Thank you very much for your suggestion. We completely understand the challenges you’re mentioning with Apple and Google’s review policies. A web/PWA version would indeed make deployment and updates much easier in many regions.
At the moment the script doesn’t have a user-facing web version, but your feedback has been noted and we’re evaluating the possibility of a responsive web app / PWA in a future release so that users aren’t tied solely to the app stores.
Best regards,
ViserLab Team
Hello,
Thanks for the great work, and I wanted to suggest the following and any plans to update;
1. Rule-based or ACL (Access Control Level) for the admin.
2. Implementing email password reset on the user app, like the agent app, to facilitate password reset if the admin is not using OTP.
Thanks
Thank you for your suggestions. I’ve already taken a note of it. I’ll forward it to our development team for consideration.
Hello
I have any question : Can i resell the product (mobile app) to my customer?
On a regular license, you’ll get one live installation. On the other hand, if you purchase an extended license, you’ll get one local installation and one live installation. But you can not install it multiple times.
Please add currencies of all countries so that the user can see the currency of his country for internal settlements
The multicurrency feature is not available currently. But I’ve taken a note of it.
where can I check the KYC details/documents submitted/uploaded by the user?
Please ignore i found it
Ok
Why is there no sorting feature in any listing
Thank you for your feedback.
Currently, sorting functionality is not included in the listings by default. However, we understand how useful this feature can be for user experience, and we’ve noted your suggestion.
Where can i find documentation of how the viserpay system works?
Does it have system of loan? I can see installments but not loan.
We’re working with the loan system. I hope we can release it soon.
Where can i find documentation of how the viserpay system works?
Thank you for your question!
For detailed how the ViserPay system works, please reach out to our technical support team at https://viserlab.com/support .
Let us know if you need anything else!
Thank you for your interest to ViserPay
Please add (ACL Access control level) for other employees please. At least let Admin assign access to : Employee 1 has access to Airtime, and recharge. Employee 2 ( Ticket only) Employee 3 – Withdraws also these groups should be able to receive an email notification
Thank you for the suggestion! Adding ACL (Access Control Level) for employees with role-based permissions and email notifications is a great idea. I’ll forward this request to our development team for review and consideration in a future update. We appreciate your feedback and continued support.
Hello,
Please update laravel latest version. And rules based sub-admin feature.
Thank you for your valuable suggestion. I’ll forward your request for Laravel version update and the rules-based sub-admin feature to our R&D team for review and consideration in future updates. We truly appreciate your feedback and continued support.
Development Team performance is above 300%. But Marketing Team Support is below 2% They are Likely to Charge you for the same thing over and over if you are not tech aware!
may i know the reason, pls. your suggestion will be helpful for us to upgrade
Bug Alert!
i created 3 type account. User,Agent, Merchant.
same user name! like “bugsfinder”
when Agents, Merchants withdrawal money rejected from admin panel.
rejected refund money added to user account. Not withdrawal agents merchants account..
Please check the issue.
We’re checking the issue, sir. If the issue exists, we’ll solve it as soon as possible.
Sir, I would like to know, will I get the user app, agent app, merchant app in this package, or will I have to purchase these apps separately later?
all we have are there sir
ok, but, So will I be able to upload these apps to the Play Store later?
Yes sir 
