2970 comments found.
Hi, which PHP version are you running the Lumise Woo admin demo on?
The printing methods aren’t showing up in the admin panel of version 2.0.9 with PHP 8.4.10.
If my hosting provider can’t help me, I’ll ask you again. You’re always so busy, so I don’t want to bother you. Bye!
Dear Wodwins1,
About this issue, can you please contact us through our official ticket support: https://king.ticksy.com/ ?
In there, please share with us your information about the it? Our dev team will help you fix it right away.
Regards, James | Lumise Team
On installation on my localhost i saw a note in the plugins of wordpress:
You must verify your purchase code of Lumise Product Designer to access to all features.
For a tryout which features of lumise are missing?
Have a nice day 
Hi,
Thanks for your question.
If you’re running Lumise on localhost, you don’t need to verify the purchase code. Lumise will still work normally in a local environment, and no core features are restricted for testing or development purposes.
The purchase code verification is mainly required when you deploy Lumise on a live/production website, to unlock updates and official support.
Regards,
James | Lumise Team
Hi,
Is Lumise PHP v2.0 running same JS Lumise Woo v2.0?
If so, any plan for update the JS of Lumise PHP ? As JS Lumise Woo contains some JS fixing
Hello there,
At the moment, the PHP version is working stably and still getting updates along with the other versions of Lumise.
If you encounter any specific errors or unexpected behavior related to PHP, please feel free to let us know and we’ll be happy to check and assist you further.
Thank you for your feedback and support.
Regards, William | Lumise Support Team
Lumise2.0.9 New localhost installation
Wanted to add new printing type
Fatal error: Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, string given in C:\xampp\htdocs\wordpress\wp-content\plugins\lumise\core\admin\pages\printing.php:198 Stack trace: #0 C:\xampp\htdocs\wordpress\wp-content\plugins\lumise\core\admin\pages\printing.php(198): array_keys(’’) #1 C:\xampp\htdocs\wordpress\wp-content\plugins\lumise\core\admin\index.php(451): include(‘C:\\xampp\\htdocs…’) #2 C:\xampp\htdocs\wordpress\wp-content\plugins\lumise\core\admin\index.php(477): lumise_router->display() #3 C:\xampp\htdocs\wordpress\wp-content\plugins\lumise\includes\admin\class-lumise-admin-menus.php(94): include_once(‘C:\\xampp\\htdocs…’) #4 C:\xampp\htdocs\wordpress\wp-includes\class-wp-hook.php(341): Lumise_Admin_Menus->admin_page(’’) #5 C:\xampp\htdocs\wordpress\wp-includes\class-wp-hook.php(365): WP_Hook->apply_filters(’’, Array) #6 C:\xampp\htdocs\wordpress\wp-includes\plugin.php(522): WP_Hook->do_action(Array) #7 C:\xampp\htdocs\wordpress\wp-admin\admin.php(264): do_action(‘toplevel_page_l…’) #8 {main} thrown in C:\xampp\htdocs\wordpress\wp-content\plugins\lumise\core\admin\pages\printing.php on line 198
You have an update ?
i installed it twice on localhost
wordpress 6.9
woocommerce 10.4.3
PHP 8.2.27
now i trie it with wordpress hosting.
Hello,
About this, can you please contact us through our official ticket: https://king.ticksy.com/ and provide your information about the issue through the ticket? We will be there and check it as soon as possible for your request.
Best regards, William | Lumise Support team.
Hi there,
I’m honestly getting really frustrated with v2.0.9. Even on a fresh WordPress install with only WooCommerce + Lumise active, I’m still hitting a fatal error in the admin. This isn’t an “interference” issue, it’s happening in the cleanest possible setup.
I’ve already shared the full error details and exact steps to reproduce in these tickets. Please review them properly and tell me what the actual issue is, and whether there’s a stable fix or if 2.0.9 is simply broken.
Ticket references:
Private Ticket #4539139
Private Ticket #4539128
Hello,
Thank you for sharing your problem. Our team is working their best on the tickets, I assure you will get your answers in no time. Once again, thank you for using our product.
Sincerely, William | Lumise Support team.
It seems that the PHP version has not been updated synchronously. May I ask when the PHP version will be updated?
Hi there,
At the moment, the PHP version is working stably and does not cause any known issues with Lumise.
If you encounter any specific errors or unexpected behavior related to PHP, please feel free to let us know and we’ll be happy to check and assist you further.
Thank you for your feedback and support.
Regards, James | Lumise Support Team
Hi everyone, I’ve already upgraded to 2-0-9. Everything seems to be fine for now; the two errors seem to have been fixed.
I also redid the two files with the changes to: - Calculate the price based on the print size (using Lumise’s print per cm function) - Add a fixed price for each stage used (with discounts based on the stages used) - Add quantity discounts (with three different % discounts) on: product, attribute, and print cost.
Hopefully, one day they’ll consider integrating them directly into Lumise as an add-on or as an additional printing option, since calculating the price this way seems very useful.
You can download the two modified files from version 2.0.9 from this link: https://filebin.net/5pt16fxxbyazb116 app.min.js—> price calculation preview with table cart.php—> Cart price calculation aligned with previewThe function.php file must be placed in the child theme for crossed out prices in the cart. The code is as follows:
// ---------------------------------------------------------
//Visualizzazione Prezzo Barrato con Sconti Separati e Protezione Sconto Minimo
// ---------------------------------------------------------
add_filter( 'woocommerce_cart_item_price', 'mostra_prezzo_barrato_full_custom', 10, 3 );
add_filter( 'woocommerce_cart_item_subtotal', 'mostra_prezzo_barrato_full_custom', 10, 3 );
function mostra_prezzo_barrato_full_custom( $price_html, $cart_item, $cart_item_key ) {
if ( !isset($cart_item['quantity']) || !isset($cart_item['data']) ) return $price_html;
$qty = (int) $cart_item['quantity'];
if ($qty < 2) return $price_html;
// ---------------------------------------------------------
// 2. CALCOLO COMPONENTI E LORDO
// ---------------------------------------------------------
$final_unit_price = (float) $cart_item['data']->get_price();
$unit_lordo_totale = isset($cart_item['lumise_data']['custom_price_full'])
? (float) $cart_item['lumise_data']['custom_price_full']
: 0;
if ($unit_lordo_totale <= $final_unit_price || $unit_lordo_totale <= 0) {
return $price_html;
}
// Percentuale media reale arrotondata
$media_sconto_reale = (int) round(100 - ($final_unit_price / $unit_lordo_totale * 100));
// Protezione: se lo sconto è meno dell'1%, non mostrare nulla di speciale
if ($media_sconto_reale < 1) return $price_html;
// ---------------------------------------------------------
// 3. LOGICA VISUALIZZAZIONE
// ---------------------------------------------------------
$is_subtotal = (current_filter() === 'woocommerce_cart_item_subtotal');
$display_lordo = $is_subtotal ? ($unit_lordo_totale * $qty) : $unit_lordo_totale;
$display_netto = $is_subtotal ? ($final_unit_price * $qty) : $final_unit_price;
$total_risparmio = $display_lordo - $display_netto;
// ---------------------------------------------------------
// 4. OUTPUT HTML
// ---------------------------------------------------------
$html = '<div class="lumise-cart-price-wrapper" style="line-height: 1.5; display: block;">';
// Prezzo Scontato
$html .= '<span style="font-weight: bold; color: #e53935; font-size: 1.1em;">' . wc_price($display_netto) . '</span>';
// Prezzo Barrato
$html .= '<del style="margin-left:6px; opacity:.5; font-size: 0.9em;">' . wc_price($display_lordo) . '</del>';
// Badge Sconto % (Media Reale)
$html .= '<span style="display:inline-block; margin-left:6px; padding:2px 6px; font-size:11px; background:#e53935; color:#fff; border-radius:3px; font-weight:600; vertical-align: middle;">-' . $media_sconto_reale . '%</span>';
// Testo Risparmio
$html .= '<br /><small style="opacity:.75; font-size: 11px; display: block; margin-top: 4px;">';
$html .= 'Risparmi ' . wc_price($total_risparmio) . '';
$html .= '</small></div>';
return $html;
}
// ---------------------------------------------------------
//FINE - Visualizzazione Prezzo Barrato con Sconti Separati e Protezione Sconto Minimo
// ---------------------------------------------------------
Hi there,
Thank you very much for your feedback.
We have checked this behavior on other stores using the same version and everything is working normally on our end. To investigate further and determine whether this is a plugin-related issue or something specific to your store setup, we kindly ask you to submit a support ticket to our help center at:
https://king.ticksy.com/This will allow our technical team to review your case in detail and assist you more effectively.
We look forward to helping you resolve this as soon as possible.
Kind regards, James | Lumise Support Team
yes it works now, the 2 previous problems of 2.0.8 seem to be solved with 2.0.9. Thanks
You are welcome
Today update file seem to be same as previous one Jan 10th 2026
I just redownload and got v2.0.9
But seems some features were found in v2.0.8 and now on v2.0.9 went missing and app.js looks like downgraded to v2.0.7?
Hi,
In version 2.0.9, we mainly focused on fixing and improving several issues found in version 2.0.8. There were no feature removals, and some internal files may appear unchanged or adjusted as part of optimization and stability fixes.
You can find the full and detailed list of changes here in our official changelog:
https://lumise.com/changelog/Please feel free to review it, and if you notice anything specific that seems unexpected, don’t hesitate to let us know. We’ll be happy to check it further for you.
Regards, James | Lumise Support Team
Hi, where can I find the changelog from the latest version?
Hi,
Thank you so much for reaching out to us. You can check our latest version’s changelog via this link: https://lumise.com/changelog/
Regards, James | Lumise Support Team
i’m notified about new version of this plugin! But, when i try to access the Changes Log of this, the page not found! Can you resolve this? I want know the breaking changes or other changes you made!
Hi,
Thank you so much for reaching out to us. You can check our latest version’s changelog via this link: https://lumise.com/changelog/
Regards, James | Lumise Support Team
anche io ho lo stesso problema dell’utente precedente dopo l’aggiornamento alla 2.08 (dalla 2.06) di sdoppiamento immagini nel carrello.. allego stamp screen https://ibb.co/9k788byb
altro problema: il carrello non sembra aggiornarsi, continua a lasciare i prodotto aggiunti precedentemente.. solo se viene eliminato ogni singolo oggetto dal deisigner funziona, mentre invece se lo si fà nel carrello non funziona.. allego foto.. https://ibb.co/F4h70QW7
io sono ritornato alla versione 2.06 per il momento.. Aspetto sistemino correttamente..
Ciao YouTshirt,
Grazie per le informazioni. Il nostro team ha confermato il problema e sta lavorando al massimo per risolverlo. Speriamo possiate attendere ancora un po’. Nel frattempo, potete utilizzare la versione 2.0.6.
Risolveremo il problema il prima possibile.
William | Team Assistenza Clienti Lumise
Grazie, attendiamo aggiornamento buon lavoro!
Ciao YouTshirt,
Faremo del nostro meglio per risolvere il problema. Nel frattempo, potresti gentilmente fornirci alcune immagini relative al problema tramite la nostra email di contatto: contact@lumise.com? Questo ci aiuterà a identificare meglio l’origine del problema.
William | Team Assistenza Clienti Lumise
Ciao YouTshirt,
Grazie per le informazioni e per gli screenshot forniti. Abbiamo confermato che il problema di duplicazione delle immagini si verifica nella versione 2.08, mentre nella 2.06 tutto funziona correttamente.
Il nostro team tecnico sta già analizzando il caso per individuare la causa e risolvere il problema il prima possibile. Ti aggiorneremo non appena avremo novità o una soluzione disponibile.
Grazie mille per la pazienza e la collaborazione.
William | Lumise Team
Hi, on the latest version 2.0.8 its showing duplicate images on the checkout page and on the shopping cart page??
Can you confirm a quick fix??
See screenshot here https://ibb.co/VGPNYDb
Thank you
Hi mawebdesign,
Thank you very much for your feedback.
We have checked this behavior on other stores using the same version and everything is working normally on our end. To investigate further and determine whether this is a plugin-related issue or something specific to your store setup, we kindly ask you to submit a support ticket to our help center at:
https://king.ticksy.com/This will allow our technical team to review your case in detail and assist you more effectively.
We look forward to helping you resolve this as soon as possible.
Kind regards, Sheldon | Lumise Support Team
Ok i will send a ticket, but i have noticed you also have another user with the same issue here: https://ibb.co/ZZZ3GsX I will send a ticket, thank you for your help and support.
Hi mawebdesign,
Thank you very much. Our team will check your case as soon as possible, please wait for our information. Thank you for using our product and we hope to continue support you in the future.
Regards, William | Lumise Support team
I’ve been trying to arrange a backend demo for the past week but keep getting the error “Sorry, we could not send the link this time, please try again in few minutes.” Would you please help?
Hi,
Thank you so much for contacting us.
You can check our demo backend in this link: https://demo.lumise.com/woocommerce/wp-login.php?login-token-key=sttncosttnco
Please let us know if you have any further questions.
Regards, William.
i would like to Display Lumise editor in a page with header and footer of my theme only for desktop user and keep lumise mobile interface for mobile user is this possible ?.
Hi,
Thank you for your question.
At the moment, this is not possible. The editor display settings are shared across all devices and cannot be configured separately for desktop and mobile. This means the same setup will apply to both desktop and mobile views.
Thank you for your understanding. Please let us know if you have any other questions.
Best regards, Sheldon | Lumise Team
Hi everyone, I think I’ve reached the final version. I’ve continued developing the price calculation using the per cm calculation function integrated into Lumise (added price per stage used, added discounts for quantity, stage, and attributes). I’ve also updated the price calculation preview in the designer preview table.
It would be nice if this could be integrated into an additional printing option (DTF printing) or as an external plugin/addon.
I modified the two Lumise files: wp-content\plugins\lumise\core\cart.php (price in cart) wp-content\plugins\lumise\assets\js\app.min.js (price in preview)
You can download the updated ones (from Lumise version 2.0.6) here: https://drive.google.com/drive/folders/1_V-FJ6mXrdZLjoTEWmeJzwGCHooaxNS7?usp=drive_linkI also added the following code to my theme’s function.php file (it simply displays the strikethrough price, the actual discount badge, in the cart).
// ---------------------------------------------------------
//Visualizzazione Prezzo Barrato con Sconti Separati e Protezione Sconto Minimo
// ---------------------------------------------------------
add_filter( 'woocommerce_cart_item_price', 'mostra_prezzo_barrato_full_custom', 10, 3 );
add_filter( 'woocommerce_cart_item_subtotal', 'mostra_prezzo_barrato_full_custom', 10, 3 );
function mostra_prezzo_barrato_full_custom( $price_html, $cart_item, $cart_item_key ) {
if ( !isset($cart_item['quantity']) || !isset($cart_item['data']) ) return $price_html;
$qty = (int) $cart_item['quantity'];
if ($qty < 2) return $price_html;
// ---------------------------------------------------------
// 1. CONFIGURAZIONE PERCENTUALI (Esempio differenziato)
// ---------------------------------------------------------
$p_disc = 0; // Sconto Prodotto %
$s_disc = 0; // Sconto Stampa %
$a_disc = 0; // Sconto Attributi %
if ($qty >= 500) { $p_disc = 40; $s_disc = 50; $a_disc = 40; }
elseif ($qty >= 100) { $p_disc = 35; $s_disc = 40; $a_disc = 35; }
elseif ($qty >= 50) { $p_disc = 30; $s_disc = 30; $a_disc = 30; }
elseif ($qty >= 20) { $p_disc = 20; $s_disc = 20; $a_disc = 20; }
elseif ($qty >= 10) { $p_disc = 15; $s_disc = 15; $a_disc = 15; }
elseif ($qty >= 6) { $p_disc = 10; $s_disc = 10; $a_disc = 10; }
elseif ($qty >= 2) { $p_disc = 5; $s_disc = 5; $a_disc = 5; }
// ---------------------------------------------------------
// 2. CALCOLO COMPONENTI E LORDO
// ---------------------------------------------------------
$final_unit_price = (float) $cart_item['data']->get_price();
$base_product_lordo = (float) $cart_item['data']->get_regular_price();
$base_attr_lordo = isset($cart_item['lumise_data']['price']['attr']) ? (float)$cart_item['lumise_data']['price']['attr'] : 0;
$product_netto = $base_product_lordo * (1 - ($p_disc / 100));
$attr_netto = $base_attr_lordo * (1 - ($a_disc / 100));
$print_netto = $final_unit_price - $product_netto - $attr_netto;
$print_lordo = ($s_disc < 100) ? ($print_netto / (1 - ($s_disc / 100))) : $print_netto;
$unit_lordo_totale = $base_product_lordo + $base_attr_lordo + $print_lordo;
if ($unit_lordo_totale <= $final_unit_price) return $price_html;
// Percentuale media reale arrotondata
$media_sconto_reale = (int) round(100 - ($final_unit_price / $unit_lordo_totale * 100));
// Protezione: se lo sconto è meno dell'1%, non mostrare nulla di speciale
if ($media_sconto_reale < 1) return $price_html;
// ---------------------------------------------------------
// 3. LOGICA VISUALIZZAZIONE
// ---------------------------------------------------------
$is_subtotal = (current_filter() === 'woocommerce_cart_item_subtotal');
$display_lordo = $is_subtotal ? ($unit_lordo_totale * $qty) : $unit_lordo_totale;
$display_netto = $is_subtotal ? ($final_unit_price * $qty) : $final_unit_price;
$total_risparmio = $display_lordo - $display_netto;
// ---------------------------------------------------------
// 4. OUTPUT HTML
// ---------------------------------------------------------
$html = '<div class="lumise-cart-price-wrapper" style="line-height: 1.5; display: block;">';
// Prezzo Scontato
$html .= '<span style="font-weight: bold; color: #e53935; font-size: 1.1em;">' . wc_price($display_netto) . '</span>';
// Prezzo Barrato
$html .= '<del style="margin-left:6px; opacity:.5; font-size: 0.9em;">' . wc_price($display_lordo) . '</del>';
// Badge Sconto % (Media Reale)
$html .= '<span style="display:inline-block; margin-left:6px; padding:2px 6px; font-size:11px; background:#e53935; color:#fff; border-radius:3px; font-weight:600; vertical-align: middle;">-' . $media_sconto_reale . '%</span>';
// Testo Risparmio
$html .= '<br /><small style="opacity:.75; font-size: 11px; display: block; margin-top: 4px;">';
$html .= 'Risparmi ' . wc_price($total_risparmio) . ' con sconto quantità';
$html .= '</small></div>';
return $html;
}
// ---------------------------------------------------------
//FINE - Visualizzazione Prezzo Barrato con Sconti Separati e Protezione Sconto Minimo
// ---------------------------------------------------------
Hi YouTshirt,
Thank you very much for sharing your work and for the detailed contribution. We truly appreciate the time and effort you’ve put into developing and documenting this solution.
I will forward all of this information to our development team so they can review it internally. Your feedback and suggestions are very valuable and will be taken into consideration.
Thank you again for your contribution and for supporting Lumise.
Best regards, Sheldon | Lumise Team
I know my support has ended but i cannot get the product to goto my checkout.
going the cart from lumise images appear to upload , says its complete but the uploading icon is still circling and a error pops up and says error cannot checkout at this time. I have disabled all plugins and made alterations for the memory size etc but no luck
Hi,
Thank you for reaching out and sharing the details of the issue you’re experiencing.
To assist you more effectively, could you please send this issue to our support email at contact@lumise.com This will allow our support team to properly review your case and provide you with the best possible assistance.
Thank you for your understanding, and we look forward to hearing from you.
Best regards, Sheldon | Lumise Team
Their is some bugs in the new version 2.0.8
1. Product images in shopping cart are duplicated and edit design button won’t work correctly. 2 . In the checkout page edit design button is displayed normally it should be present only in the shopping cart page.
Hi there,
Thank you very much for taking the time to report these issues to us. We really appreciate your detailed feedback.
We have noted the problems you mentioned in version 2.0.8, including: The duplicated product images and the Edit Design button not working correctly in the shopping cart.
The Edit Design button appearing on the checkout page, where it should not be displayed.
Our team has recorded these issues and shared them with the development team for investigation. We will work on fixing them as soon as possible to ensure a stable experience for all users.
Thank you again for your help and patience. Please feel free to let us know if you notice anything else.
Best regards, Duke Lumise Support Team
changelog link please for the new update
Hi maryouli,
You can access and review the changelog for the latest update at the link below:
https://lumise.com/changelog/If you have any questions about specific changes or need further clarification, please feel free to let us know.
Best regards, Sheldon | Lumise Team
Changlog is Not up to date for the 2.0.8
Hello maryouli,
We apologize for the inconvenience. The changelog has not yet been updated on the public link.
The latest update includes the following improvements and fixes:
Updated compatibility with the latest WordPress and WooCommerce versions
Fixed pricing calculation issues when applying printing types
Improved connection stability with the Printful platform
Enhanced decoding process during checkout
Fixed the default color rendering in the editor to correctly follow the color selected in the app settings
Thank you for your understanding. If you have any questions or need further clarification, please feel free to let us know.
Best regards, Sheldon | Lumise Team
hello is it compatible with woocommerce 10.4.3?
Hello,
Thank you for reaching out.
Yes, Lumise is compatible with WooCommerce version 10.4.3. You can safely use it with your current WooCommerce setup.
If you have any further questions or need assistance with the installation or configuration, feel free to let us know — we’re happy to help.
Best regards, Sheldon | Lumise Team
Hello, i have a pre-purchase question: is possible with this plugin or with addons have this feature? Bulk Ordering with Names & Numbers Incorporate variable player details like name, number, and size seamlessly for enriching sports and team gear customization.
Thanks in advance for answer
Hello,
Thank you for reaching out with your question.
Based on what you’ve described, we may need a bit more information in order to give you the most accurate answer and confirm whether Lumise (or its addons) can fully meet your requirements.
Could you please send us more details about your use case by email at contact@lumise.com? This will allow us to discuss your needs more easily and provide you with a clearer, more precise response.
We look forward to hearing from you.
Best regards, Sheldon | Lumise Team