1480 comments found.
My License is not working for the version Version: 1.16.2 for the domain 7bros.net.
Hi,
I have just reset your license, you can activate it again now.
Next time, you can log in to our customer license manager site to reset license https://license.botble.com
Then you can activate your license again.
Hi,
Thank you for the response. Please add the link to the footer of your main website.
Regards
I can’t set up Google Analytics, I’m trying hard. Please see the screenshot https://prnt.sc/IPjYKRIlAR9B.
https://prnt.sc/vzk-du_noZlq How to set it up?Hi,
You need to add “client_email” in your Service Account JSON file to your Google Analytics account to allow it access to your analytics data.
https://prnt.sc/qKuaK83o-_v- https://prnt.sc/K6uDi6pY5WtMCheck this video: https://www.youtube.com/watch?v=2q7ufd8W8WI
Check our docs for this on https://docs.botble.com/cms/usage-analytics.html
I can’t set up Google Analytics, I’m trying hard. Please see the screenshot https://prnt.sc/IPjYKRIlAR9B. How to set it up?
Hi,
You need to add “client_email” in your Service Account JSON file to your Google Analytics account to allow it access to your analytics data.
https://prnt.sc/qKuaK83o-_v- https://prnt.sc/K6uDi6pY5WtMCheck this video: https://www.youtube.com/watch?v=2q7ufd8W8WI
Check our docs for this on https://docs.botble.com/cms/usage-analytics.html
When i activate or deactivate a plugin, it forces the website to go down for around 20 – 30 seconds with error code: 500 Internal Server Error
Hi,
Please check error logs in /storage/logs/laravel-..log to see what wrong, I guess that it has permissions issue when clearing logs or view cache.
How can we hide the THEME version on the footer
How can we reset the checkout page for mobile version because it was not checkout button in mobile version (. https://drive.google.com/file/d/1soMF7UARl6Y4-0iZ1MpLKyzULSNaY4hR/view?usp=drivesdk )
Hi,
Can you give me more details?
Which Android device you are using?
I have tried this but I can’t reproduce this issue.
https://prnt.sc/RpiHNyJTAAdJHow can we add required product listing fields in vendors dashboard product creation page
Hi,
Currently, we just require product name only.
We will consider adding that settings when our dev team has more time in the future, please wait.
Hello, just suggestions: 1. Feature to add video to the product not only from Youtube or Vimeo, but from anywhere by custom link 2. Feature to Delete Cache by from time to time thru Cronjob 3. Smart Product Import to make it available to fit to any online store Import System in the world with ease. 4. Design in Homepage: When there are hundreds of categories and subcategories design becomes not responsive. Add some scrolling line when you hover on it and make it display categories and subcategories always responsive, always being showed at the top and very convenient for customers. 5. Tags/hashtags – let admin choose what`s the maximum of tags a vendor can enter to a product. And Vendor MUST choose tags only from list (tags in the system) – to let Admin choose if Vendors may enter their own tags of only from the list. 6. Products update approval by admin – when a vendor changes, for example, content, admin may need to verify it, otherwise, for example, if a vendor changed only prices, there is no need to verify a product – to let admin choose what changes must be verified. 7. Company details – vendor – most companies have not only one document to verify there companies – let admin add extra fields for adding extra documents by vendor, fields that vendor is required to enter, a feature for admin to add more fields to vendor`s company information. 8. Some translations are missing: - In Vendor Dashboard – products – create physical product – when you add a picture (above feature «product video») and want to remove it, it says «Remove file» – there is no possibility to translate it; - Translations of months in date and time; - when you open any product, scroll down to the description and there are no reviews yet, it says: «No reviews available at the moment» under the description and is not translatable.
Thank you, Best Regards
One more thing: 2FA verification. To log in thru it.
Hi,
We will consider those features.
Thanks for your suggestions.
Hello guys, did you have time to explore any of Agentic commerce integrations? – to distribute/export product catalogue to payment systems like Paypal, Stripe. https://stripe.com/guides/agentic-commerce , https://www.paypal.com/us/business/ai
Hi,
We will check it.
Thanks for your suggestion.
Hello, I’m really interested in this product and I would love to purchase it, but unfortunately the current price is a bit high for my budget. Is there any chance you could offer a discount? Even a small discount would be greatly appreciated. Thank you for your great work and this amazing product.
Hi,
Sorry, we don’t have a discount for this item for now.
You can check our other scripts which have the same features as MartFury.
Such as https://codecanyon.net/item/shofy-ecommerce-multivendor-marketplace-laravel-platform/51119638
Can you give me a discount ? 
please
Hi,
This is the lowest price we can offer at this time. We don’t have a discount at this time. Please wait until the next Black Friday.
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I’m writing to let you know that I lost the domain for my script. Can you help me add a new domain to my site?
Hi,
We just sell our script code, we don’t manage your domain, so we can’t add domain for you.
You should buy a new domain from your hosting/domain service provider and use it.
I think you’re misunderstanding me. I want to say that I want to add a new domain. I already purchased the domain, but I lost the previous domain that my script had.
My question is, does the script allow installation with a new domain? It was previously installed with a different domain.
Hi,
You have used our script on that domain for 5 years.
And now you use it for the new domain for the new product, so you should buy a new license for this.
As the rule, when you do a new product, you need to buy a new license https://codecanyon.net/licenses/standard
The domain I used in the script was www.atilashopping.com. I lost that domain over two years ago, and I want to reinstall the script with a new domain.
Are you saying I can no longer use the script I bought from you with a new domain?
Hi,
If your site is still for atila shopping, then it is fine, if it is a brand new site, you need a new license.
If you want to make that product again on the new domain, just install it on your hosting.
Thank you, my friend. I will reinstall Atila Shopping, but I will have a new domain.
My question is, can I use the same license for this new Atila Shopping installation?
Hi,
Yes, if it’s still used for Atila Shopping, then it is fine.
Okay, thanks. I’ll keep you updated on the reinstallation process, since the server provider will be doing the installation for me.
Hey friend, the script is asking for a new license. Here’s an image of the installation:
https://prnt.sc/gJ6sdjwzSCTfHi,
I have just reset your license, you can use it now.
Yes, friend, but I’m no longer using the atilashoping domain.
Hi,
You don’t need to use atilashoping domain. I have just reset your license, just try to activate it again one more time.
Okay, friend, I’ve completed the installation. I’m very happy with your excellent service, and I’m sure your project will continue to grow every day.
Thank you.
Hello,
Currently, the only way to translate the content is directly within the website, translating line by line manually.
I initially exported the translation files directly from the system. These files (JSON and .xlsx spreadsheet) were already up to date. After exporting them, I translated the content and then imported the same files back into the system.
During the import process, the system indicates that the import was successful, without any errors. However, the translation is not applied. The content remains untranslated in Portuguese, both for PT and PT-BR.
I also noticed that the theme already includes some built-in translations for Portuguese (PT and PT-BR). However, these translations are not applied or displayed either, and they are not imported successfully.
The only part that works correctly in Portuguese is the admin panel. The front-end/theme content remains untranslated.
Could you please verify why neither the existing theme translations nor the imported translations are being applied, while the admin panel works as expected? Please let me know if this is a known issue or if there are additional steps required.
Thank you for your support.
Best regards,
Hi,
Please create a ticket on our support center https://botble.ticksy.com and give us your JSON and .xlsx file for checking. I guess that it is not the correct format, so translated texts are not imported correctly.
Give us screenshots of parts that are not translated, our dev team will check it for you.
Could you please remind me where the setting is that allows users to register without having to confirm their email address?
The email confirmation system is currently broken. Users receive an email with a URL to confirm their registration, but when they click the link, it says the token has expired and asks them to request another one. This creates an endless loop.
Hi,
It’s in Admin -> Settings -> Ecommerce -> Customers /admin/ecommerce/settings/customers
https://prnt.sc/QBuC0t3koP0yEverything is perfect, except for two things:
- The PayPal Express payment gateway.
- And the PWA feature.
Hi,
That features are added as plugins by our community authors, you can use those plugins.
- https://marketplace.botble.com/products/FriendsOfBotble/fob-paypal-pro
I need to add the Fawaterak Payment Gateway Plugin to appear as a payment method on the checkout page, similar to Stripe.
Please tell me the timeframe and cost.
Hi,
For customization service, please contact us at contact@botble.com , we will send you an estimate for this payment gateway integration.
I need to add the Fawaterak Payment Gateway Plugin to appear as a payment method on the checkout page, similar to Stripe, with instant support and automatic payment confirmation via Webhook.
Please tell me the timeframe and cost.
Hi,
For customization service, please contact us at contact@botble.com , we will send you an estimate for this payment gateway integration.
Good Day
Ive just submitted the 1st release of the Dropshipping Plugin waiting for review will update once approved. thanks Botble for the go ahead I am excited about this one
Good luck.
When two different products are ordered from two different vendors, the system calculates a separate shipping fee for each vendor. This means the customer is charged the shipping fee multiple times based on the number of stores they purchase from. How can this be disabled so that the client is charged the shipping fee only once overall?
Hi,
You can disable it in Settings → Ecommerce → Marketplace https://prnt.sc/TyqphZOGSbBK
Thank you. It always skipped my sight.
The serial number isn’t working; it says it’s not working. Please check the serial number; the code is invalid.
Hi,
I see that your license is activated successfully, you were using the wrong username. But it’s fine now.
I cannot verify new accounts from the admin panel, nor can I unverify existing ones.
I can no longer see any option here or anywhere else: .com/admin/marketplaces/vendors/view/
Ah I see, thank you.
