Hi,

1) the affiliate module is advertised as a plugin in live demo: https://prnt.sc/8SR3gnoPJPiO, https://prnt.sc/_ZNijkWQlyxG
you need to purchase it seperately from here (https://codecanyon.net/item/coursemat-affiliate-plugin-sell-subscription-plans-to-tenants/59399549)

2) only the frontend part (tenant frontend & Admin’s frontend site) is multilingual & RTL (https://prnt.sc/wDury7ksBI8-)
also, in live demo the backend / dashboard does not show multilingual option (https://prnt.sc/P9cYnxpOu7zt)
But we have this feature in note already

I am sorry to know that you are having 500 error
Please create a support ticket here: https://kreativdev.freshdesk.com/

 please share purchase code, screenshots / screenrecords (if necessary) , website link, website admin panel access & cpanel access in the ticket so that support team can debug it
Our weekends:

one week 2 weekends (Thursday, Friday), following week 1 weekend (Friday)

Thank you

Hello, thank you for the information. However, you did not provide me with the path to translate the panel and other pages of the script. The 500 error persists, and when logging into support: https://kreativdev.freshdesk.com/, I try to reset my password to access and I receive the following: You are not authorized to access this portal. Kindly contact your helpdesk administrator.

Awaiting your response.

Thank you!

Hi,

1) I am sorry to know you are facing issue to create supportdesk account
I have shared the credentials to your mail

2) there is no translation file for the backend / panel as it does not support multilingual yet
It might have files for frontend websites
Please ask your support for the location
I am not a tech person, tech team is available in supportdesk

Thank you

Hi,

it will also need Laravel knowledge to do that

thank you

Yes, it has RTL support for website & vcards. dashboards are not multilingu RTL supported yet

Hi,

I am sorry to know that you are having some issue
The tech team is available on support desk
Telegram is not handled by tech person, its for custom work discussion
Please renew the support & create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it

Our weekends:
one week 2 weekend (Thursday, Friday), another week 1 weekend (Friday)

Thank you

Hi,

We provide free installation on Cpanel (apache), we are not familiar with linux so it will be charged additional

I have atleast 6 scripts from KreativDev which needs installation and they are are on alma linux cpanel and if you want i can upload the script to public html and rest process you do and it should not be any difficult for your team to install it.

Thank you so much for puchasing the scripts
problem is – these servers (linux / ubuntu) sometimes need special configuration in .htaccess or on server end to run Laravel project
We might need to contact hosting support to do those config & install
This process will cost our time & effort , thats why its charged additional

Hi,

unfortunately, it cannot be done like that
& importing is not available

Hi,

I got your point.
Thank you for the idea

Hi,

we are going to release a plugin “affiliate from Admin” (if codecanyon approves) which will be sold seperately
In future , we might release more addons
So, we needed to change some code in coursemat

THank you

Nice. It will surely enhance the experience and open new opportunities

Thank you , dear

Hi,

unfortunately, its not available here
You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the brief requirements in telegram on the first message

NB: Telegram is not for after sales support. Telegram is only for customization

Thank you

Hi,

you can share notes, pdf in lessons but others are not available
Yes, tenant can setup his own payment gateways

thank you

Hi,

There is only Admin & Tenant Panel (no instructor panel). Tenant can only add instuctor information for a course

Hi,

Thank you for the interest.

1,3 Unfortunately, these are not available yet

2) Yes, the script is supported
unfortunately, we cannot share any ETA / promise for any feature update
we will be updating according to most buyer requests, urgency, our ability & available resources time to time

Thank you

Thank you for the quick response. However, I didn’t see the settings for the vcard feature on the admin panel. Is this available on the script

Hi,

not Admin, tenant can manage their vcards: https://www.awesomescreenshot.com/video/39590918?key=97c5f4150a5746367847efcd00609517

Thank you

Hi,

unfortunately, we cannot share any ETA / promise for any feature update, dear
we will be updating according to most buyer requests, urgency, our ability & available resources time to time

Thank you

Okay, are you working currently on upcoming update or yet to decide?

we are updating products as we have several products
this product update is not yet started

Hi,

unfortunately, we do not have these kind of services
We can customize (add / modify) features for you as custom work

thank you

Can you explain to me what you can customize (add/modify) features

Hi,

I am really sorry. Currently, we are out of quota for new customizations as developer are assigned with long term customizations right now

Hi,

Thanks for the interest.

1. Yes, you can

2. each client will have their own website & manage all contents of their own website through dashboard

3. Yes, those courses will be visible only to their website

4. Admin can use secret login to log into their dashboard, then Admin can change contents of their website

5. One client will get one website & yes, subdomain is supported

thank you

Thank you! I am very much interested in the extended license. Some follow-up questions :-

1. Can clients connect their own domains themselves? client1.com like this. 2. If I (as main admin) publish any course, will it be visible on my client site, and all clients can sell it with their own choice of pricing? 3. Is there any affiliate setup pre-integrated?

Hi,

1. to add custom domain, client & Admin both have some roles
its explained here as video & written format: https://coursemat.xyz/public/documentation/#customDomain
Client will need to add DNS record in his domain & Admin will need to add that domain in his hosting

2. No, Admin cannot add course from Admin dashboard

3. Unfortunately, no

Hi,

only way is to putting a file right now

Hi,

I had noted it but we cannot provide any eta / promise for any feature
If you need now, You may also contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)

In that case, Please write these requirements again in telegram 

Thank you

Hi,

in that case, you can enable AWS for the pricing plan
if the tenant is subscribed to that pricing plan , then he can upload all his files to his AWS s3 account

Thank you

Hi,

there is no update released after version 3.0
codecanyon shows date changes even for a search tag changes

Thank you

Hi,

Thank you for the interest
The installation process pretty straight forward & self explanatory
We have installation documentation here: https://coursemat.xyz/public/documentation/#installation

We provide free installation support only for cpanel based hosting (apache)
Please create a support ticket here for cpanel installation: https://kreativdev.freshdesk.com/
NB: Friday is weekend here

For other hosting installation by us, it will be charged.
You may contact us on telegram for hosting other than cpanel
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support

Thank you

Hello, can you see the ticket I sent you? Thank you.

Hi,

the support staff will check it , dear
I am not a tech guy
due to vacation, a long queue is built, the support staff is checking ticket one by one

Thank you