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1. Movie URL Routing / 404 Error Issue
When a user shares a movie link from the app, the generated URL format is:
https://your.domain/movie/112However, the Laravel backend routing supports the SEO-friendly format:
https://your.domain/movie-details/movie_name_2026Because of this mismatch:
When the shared link is opened by another user, it returns a 404 Not Found error.
The URL structure is inconsistent with Laravel routing.
Shared links are not SEO optimized.
Deep linking fails due to incorrect route mapping.
Current Result:Shared movie links are unusable and lead to a 404 page.
Expected Behavior:Shared movie URLs should follow the Laravel-supported SEO format:
/movie-details/movie_name_2026
instead of numeric ID-based URLs.
The Flutter share logic should be updated to generate the correct route that matches Laravel web routing.
2. Profile Loading Shimmer Issue (Mobile App)
On mobile (Flutter app):
When a user creates or logs into their account for the first time,
The default profile screen keeps showing loading shimmer continuously.
The profile does not load properly until the user manually updates their profile.
After changing profile data, everything works correctly.
Expected Behavior: The default profile should load properly without infinite shimmer loading, even if the user hasn’t updated profile information.
Please investigate both routing and profile initialization logic in the Flutter + API integration.
Thank you.
Hello,
Thank you for the detailed report.
1) Movie URL Routing / 404 Issue: This issue has already been identified and fixed, and the correction will be included in our upcoming update. The shared movie URLs will follow the proper SEO-friendly routing structure that aligns with the Laravel backend.
2) Profile Loading Shimmer Issue: We are currently unable to reproduce this issue on our end, as the profile loads correctly for new users without requiring manual profile updates.
If you are still facing this behavior, please raise a support ticket with:
Screenshots or a short screen recording
Steps to reproduce the issue
Our support team will review it and provide proper assistance.
Thank you for your patience and cooperation.
I see same default image everwhere in the plateform. What’s my mistake? And when I upload any file (image ou Vidéo) the upload bar run well but at the end , I don’t see my file. Why? I’m testing it on my local server on my windows pc to see how it works?
This happens because your uploaded files are not being served properly on your local Windows setup, so the system keeps showing the default image.
Why it happens
The storage folder is not linked to public Files upload successfully but are not accessible via URL Local Windows environment needs extra setup for file access What to do
Run:
php artisan storage:link
Make sure in .env:
FILESYSTEM_DISK=local APP_URL=http://localhost/your-project
Clear cache:
php artisan optimize:clear
After this, uploaded images and videos will display correctly. If you are still facing the issue after following the above steps, please feel free to open a support ticket with your server details, and our team will help you check it further.
I created a ticket.
Thanks for your response. Our support team will back to you as soon as possible.
I would like you guys to refund me this application does not work, some permission issues non of the images are shown on site NO MATTER what you do, this maybe a plesk issue but i am not changing servers to run this program, you need to make customers aware as i have seen others have the same issue.. SO yes refund i am wanting, please don’t send me to some document because i have done all the migration syncs the organising and change name on folder etc etc at it hours and i can see some permission issue only and IT CANNOT be fixed on plesk.
Hello,
We’re sorry to hear about your experience and understand your concern. The issue you’re describing (Plesk installation and image permission) is generally related to server configuration and file permissions, not a defect in the product itself.
To help you resolve this as quickly as possible, could you please create a support ticket? Our team will review your setup and guide you step by step to fix the permission issue.
https://iqonic.desky.support/support-tickets/openAs per our policy, we’re unable to process a refund without a valid product-related issue. However, we’re more than happy to assist you through the support portal and help get everything working properly.
Thank you for your understanding, and we look forward to assisting you.
Hello. We’re planning to purchase your system. Could you please tell me if it’s possible to enable language prefixes for links and multilingual metadata for sections?
Thank you for taking an interest in purchasing our product.
Streamit supports multi-language UI and content translation; however, language-based URL prefixes (such as /en, /fr) and fully separate SEO metadata per language are not available as default features.
These capabilities can be implemented through customization, depending on your SEO and localization requirements. This would involve extending the routing and metadata handling logic to support language-specific URLs and meta information.
If you would like to discuss your requirements in more detail, you can join the meeting using the link below: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
Thank you for your understanding.
I ran some tests on the demo and saw that it’s very easy to obtain the original video URL through the frontend. So if I invest in the platform, my streaming URLs could be stolen by third parties. Are you planning to implement any security measures for this?
Hello,
Yes, we are already working on this.
Improving video URL security is a high priority for us, and we are currently working on implementing URL encryption and stronger access control mechanisms. This is planned as part of our upcoming updates.
Once implemented, these measures will help prevent direct access to original streaming URLs and improve overall content protection at the platform level.
You will be able to see these enhancements in the upcoming releases. Thank you for raising this concern and for your patience while we work on strengthening this area.
Will this work on shared hosting on Godaddy?
Hello,
Thank you for your question.
Yes, Streamit Laravel can run on shared hosting, including GoDaddy, but there are some important limitations you should know about.
What will work on shared hosting
—The basic web application and frontend —Admin panel functions —Simple streaming using direct file links
What may NOT work well on shared hosting
—High-traffic streaming performance Shared hosts are not optimized for video delivery —Large video files and HLS/DASH streaming —CDN / storage integrations efficiently —Advanced features like real-time streaming, queue workers, or heavy API usage
Why this matters: Streaming platforms are resource-intensive. Shared hosting typically:
—Limits CPU usage —Limits concurrent connections —Has low memory and no dedicated resources
This often leads to slow video playback, buffering, or even blocked processes.
Recommended setup for best results
—VPS (DigitalOcean, AWS, Vultr, etc.) —Cloud hosting with dedicated resources —Streaming optimized hosting + CDN for video delivery
If you must start on GoDaddy shared hosting for testing or a small audience, it can work, but for anything serious — especially with real traffic — you’ll want to upgrade to a more appropriate environment.
Feel free to share your hosting plan details if you want a more specific recommendation.
Thanks.
hello i don’t see any Payment Method, in the demo version.
1. What are the options available on it? 2. I can see on your banner – Web, Admin Panel and ChatGPT. What’s there in ChatGPT ?
Thank you for checking the demo and for your questions.
Payment Methods in Demo Version: Please note that payment methods are not available in the demo account. For security reasons, payment-related settings are accessible only to the Super Admin login.
ChatGPT Feature: The “ChatGPT” mentioned on the banner refers to an AI-powered feature integration available within the platform. It is intended to assist with content-related tasks such as descriptions, metadata generation, or admin-side assistance, depending on configuration. It is not a standalone chatbot for end users like the public ChatGPT service.
If you’d like, we can explain these features in more detail
Yes, I want details on it.
Thank you for your interest. Below are the detailed clarifications:
1) Payment Methods
In the full version of Streamit Laravel, payment methods are configurable from the Super Admin panel. Supported options depend on the setup and can include:
Online payment gateways (based on available integrations)
Subscription-based plans
For demo accounts, payment modules are intentionally disabled to avoid misuse and security issues. This is why they are not visible during demo testing.
2) ChatGPT Feature in Streamit
The ChatGPT feature is an admin-side AI assistance tool, not a public chatbot for end users.
It is designed to help administrators and content managers with tasks such as:
Generating or refining movie / series descriptions
Speeding up content management workflows inside the admin panel
This feature works as a productivity aid within the platform and can be enabled or configured based on project requirements. It does not function like a customer-facing ChatGPT chat interface.
Is this complete like Netflix, including ios and android apps
Hello,
Streamit is a complete OTT solution similar in concept to platforms like Netflix, providing a web platform along with iOS and Android mobile applications.
This is not a full Netflix-equivalent product. However, the app does support streaming of movies, TV shows, videos, upcoming movies, and watchlist, as well as live TV–style content, all with subscription-based access.
The solution is built specifically for content streaming use cases and provides similar core functionality, though it does not include all of the advanced features offered by Netflix.
Thank you
Is it possible to buy only mobile app. How to check Admin demo
Hello,
You can purchase only the mobile app. However, please note that content management is handled from the admin panel. Without access to the admin side, you will not be able to manage or update content within the app.
If you would like to review the admin functionality, we can share an admin demo so you can see how content, subscriptions, and other settings are managed.
https://apps.iqonic.design/streamit-laravel/app/dashboardPlease let us know how you would like to proceed.
Thank you
Is it possible to make this to a vertical video player app
Only the webseries and reels in vertical is possible??
Hello,
Yes, it is possible. However, our app is currently designed with a horizontal layout by default to better support long-form content.
Support only mobile or TV? which tv platforms support?
Hello,
Our solution supports both mobile and TV platforms. On mobile, the app works on Android and iOS devices. For TV platforms, we support Android TV, Amazon Fire TV / Fire Stick, and Samsung Smart TV (Tizen).
This ensures users can access the app seamlessly across smartphones, tablets, and multiple Smart TV ecosystems from a single platform. Please let me know if you have any other questions.
Thank you
I need only vertical video series app .where how to set that .
Hello,
Yes, you can build a vertical video–only series app (similar to Instagram Reels, TikTok, or YouTube Shorts). To set this up, the app is designed to support portrait (9:16) videos only, where users scroll vertically to watch episodic or series-based content.
How it is set up
1.Videos are uploaded and stored in vertical format (9:16 ratio) 2.The app UI is locked to portrait mode 3.Content is displayed in a vertical swipe feed 4. Episodes can be grouped under a series/season structure 5. Auto-play, swipe up/down, and resume features are enabled
This type of app works best on mobile platforms (Android & iOS). TV platforms are not recommended for vertical video apps due to landscape screens.
Please let me know if you have any other questions.
Thank you
With this item can do or pay extra to you
Hello,
This setup is not included in the item. We have only configured the project with the default setup as provided.
Please note that we do not customize the product. If you require any additional customization or new functionality, it will be considered a separate paid service.
For custom requirements, please connect with our customization team, who will guide you further regarding scope and pricing.
If you would like to discuss your requirements in more detail, you can join the meeting using the link below: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8Thank you for your understanding.
Maximum PHP version support? 8.5 or 8.4
We recommend using PHP 8.2 for optimal stability and compatibility.
I am posting this comment to follow up on my support tickets, as I have not received any response or resolution yet.
I have created two separate tickets for both Web and App issues:
Ticket #27533
Ticket #27560
For both tickets, I have:
Replied to all support messages
Shared all details requested by the assigned agent
Provided Admin Panel access, cPanel access (where asked)
Shared screen recordings and screenshots
Shared app crash logs related to the home page crash issue
Despite providing all the required information, there has been no update, response, or resolution so far.
The home page crash is a critical issue and is blocking my progress on both the website and mobile app. I have clearly described the problem and attached logs for analysis, but I am still waiting for concrete steps or a solution.
Kindly review both tickets and provide:
An update on the root cause
Clear steps to resolve the issue
Or confirmation if this requires a patch or code-level fix
I request your immediate attention to this matter.
Thank you.
Hello, We have already started investigating the concern you shared in both tickets, and we have also provided proper assistance within the support ticket.
We would like to clarify that, based on our review, this issue is not occurring in our product. It appears to be coming from your code side, and a proper investigation will therefore require some time. We kindly request your patience during this process.
Please also note that your support period has expired, yet we are still providing assistance to you to the best extent possible via the ticket.
We also noticed that the same concerns are being discussed in multiple places (ticket comments and separate comments), which may cause response delays. Our support hours are 9:00 AM to 6:00 PM, and our standard response time is 24–48 hours.
That said, we want to assure you that we have never delayed assisting customers during working hours. In case of leave days, responses may be slightly delayed once work resumes due to a high volume of tickets, but we always ensure customers are attended to as soon as possible.
We kindly request that you continue all communication within a ticket only. Managing the same concern across multiple channels can be time-consuming and may result in unnecessary delays.
Thank you for your understanding and cooperation.
Is it possible to customize the import language for tmdb? For example, to import information in French?
Yes – it is possible to import TMDb data in French or other languages using TMDb’s API language parameters.
However, this functionality is not included in the current system. To enable it, custom development would be required. You can either:
Request this as a paid customization from us, or
Have your own developer implement it.
This is an optional enhancement, not a mandatory requirement.
If you would like to discuss further, we can connect here: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8You should consider integrating Wasabi, Blackblaze & Digital Ocean Buckets (S3) in the system.
Amazon S3 is too expensive
Testing from your demo, only one storage option can be activated at a time, please let it multi storage at the same time.
Thirdly please allow custom color pick for theme, some of us have color options that are unique and cannot be found in your system
Hello,
Thank you for sharing your requirements in detail.
Regarding Wasabi, Backblaze, and DigitalOcean Spaces (S3-compatible storage): This can be implemented as a customization based on your specific business needs. At the moment, we’re unable to provide all storage providers as default options, but we can integrate your preferred S3-compatible storage through customization. Support for additional storage providers may also be considered in future updates.
Regarding the theme color options: Improvements to color customization are already planned as part of our next update. To ensure these changes cover real use cases, could you please share the specific colors or color codes you’re trying to apply that are not currently available? This will help us fine-tune the upcoming enhancements.
We appreciate your feedback and support.
Its quite simple: You may share more details for feasibility review in future updates.” End user opts to add content,visitors stream and enjoy content,end user gets paid for it,based on clicks,that we as admin,determine are worth to pay out-in order to avoid cheaters,a click fraude system should be in place to avoid that-simple stats displaying to end user how many clicks he recieved until that moment and how long the visitor actually spent viewing thay content would be helpful,End users would then have a idea what what type of content is better viewed for better analytics but also allow him to have a idea on what more or less what to expect at end of month in terms of his estmated revenues would be helpful and finally in order to get paid for clicks,visitors would need to spend at least more than 5 minutes minimum,depending on content viewed(exclude shorts if enabled),for end user to be properly recompensated for his content-this is where a robust click and stats system would work and sync properly.End user then get paid once a month for those same clicks via paypal or another payment option of our choice as admin,thats it,in a nutshell.Its a simply raw way of doing that,end users are sick and tired of dealing with all these complexed ways of doing this.I hope this clarifies that for you.
Thank you for sharing the detailed usage and monetization concept.
At present, the Streamit platform supports monetization through subscription-based access and Pay-Per-View (PPV) models only.
The creator revenue-sharing, watch-time qualification, and click-based payout mechanisms you described are not part of the current system architecture.
We appreciate the clarity of your proposed model. Our product team will review its feasibility, technical complexity, and commercial suitability. If it aligns with the long-term direction of the Streamit platform, it may be considered for inclusion in a future product roadmap.
Thank you for your valuable product feedback.
“The platform already includes VAST Ads and Custom Ads. Custom Ads support clickable redirection to external URLs for affiliate or promotional use.” If this is so,then the issue on hand,would be,its highly confusing or doesnt appear to be quite defined in your docs,you guys should take the time to fully carefuly explain how that applies/works in you docs,becuase I simply just dont see how its done in your settings.
The Streamit platform already includes full documentation for VAST Ads and Custom Ads configuration, including support for clickable external redirection URLs for affiliate or promotional purposes.
You can find the complete step-by-step setup guide here:
https://documentation.iqonic.design/streamit-laravel/web/how-add-vast-custom-ads-integration-in-admin-panelYou guys mentioned to me,that better monetiztion options might be available for script soon,woud be considered for next version,Im referring to two features-making html video ads linkable,example user clicks on video ad and he wants more info on it and gets redirected to it,its really that simple to explain.This would be highly beneficial for us on the admin monetiztion usage-we would be able to earn extra revenes from affilaite marketing ads.2-Revenue sharing between creators and platform owners-The reason why Youtube is so popular is becuase of its revenue sharing features,who wants to continue spending hours on the effort of making content and risk not be paid for it.These features would make your script pretty much up to par or better value than using tradtional outlets like Youtube or Rumble.
The platform already includes VAST Ads and Custom Ads. Custom Ads support clickable redirection to external URLs for affiliate or promotional use. However, automated monetization systems such as earnings calculation, revenue tracking, and payouts are not currently available. You may share more details for feasibility review in future updates.
Creator–platform revenue sharing is not available in the current version. If this functionality is required urgently, it can be developed as a paid customization. This is completely optional. https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
We already have streamit HTML version, now planing to buy streamit aravel version, can you please confirm how be can disable user login and allow all the content to guests without asking to login
Thank you for your interest. Currently, Streamit does not support disabling user login or allowing full guest access to all content.
This request involves core platform architecture and security flow, so it is not available at this time. We will review this internally and, if it aligns with our product direction, it may be considered for a future roadmap update.
You guys mentioned to me,that better monetiztion options might be available for script soon,considred for next version,you mentioned,so when is that planned for,in referring to two features-making html video ads linkable,example user clicks on video ad he wants more info on and gets redirected to it,its really that simple to explain.This would be highly beneficial for us on the admin monetiztion usage-we would be able to earn extra revenes from affilaite marketing.2-Revenue sharing between creators and platform owners-The reason why Youtube is so popular is becuase of its revenue sharing features,who wants to continue spending hours on the effort of making content and risk not be paid for it.These features would make your script pretty much up to par or better value than using tradtional outlets like Youtube or Rumble.
The platform already includes VAST Ads and Custom Ads. Custom Ads support clickable redirection to external URLs for affiliate or promotional use. However, automated monetization systems such as earnings calculation, revenue tracking, and payouts are not currently available. You may share more details for feasibility review in future updates.
Creator–platform revenue sharing is not available in the current version. If this functionality is required urgently, it can be developed as a paid customization. This is completely optional. https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
You guys should consider adding cryptocurrency payment options,gen z is moving away super fast from traditional internet and payment methods and mobile cryptocurrencies are the only accepted payment options by that generation.So why not move forward to adding that.I understand the process of using 3rd party apis like coinbase,luckily there are some great open source options that are super easy to intergrate like https://btcpayserver.org/
Thank you for your suggestion.
Currently, Streamit does not include cryptocurrency payment integration. We will review this request internally and evaluate its feasibility, security implications, and product alignment. If it suits our product direction, it may be considered for inclusion in a future roadmap update.
Hello there,
Where do I set up genres on the frontend? There are only 8 of them. I want more. In the old script it was in the genres table in the homepage_show column status 1 or 0. It’s missing here. I don’t see it anywhere in the code. It’s hardcoded somewhere in the code. Or where can I change it?
The frontend genre sections are not hard-coded.
They are controlled from the Dashboard Settings panel:
Admin Panel → Mobile Settings → Dashboard Settings
From there, you can manage the homepage sections (including Genres) section-wise — enable/disable sections, control visibility, and adjust how many items are displayed.
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