Thank you for your question. We are happy to clarify the price difference.

The $38 package includes the complete script along with one website template that is provided by default. This allows you to launch and use the platform with a ready to use frontend design.

The $29 website template is a separate add on. It is required only if you want to use an different website template apart from the one included with the $38 package.

In summary:

- The $38 package includes the full script and one website template. - Additional website template is available as add ons for $29.

You do not need to purchase the $29 template unless you want different frontend layout.

thanks !

Thank you for reporting the issue and for the detailed technical explanation. We appreciate the time you took to analyze and share the root cause.

We would like to inform you that this issue has already been fixed by our team. The fix ensures that product_status is handled correctly when the field is not present in the request, preventing the database integrity error.

This fix will be included in the next update.

For your current version, we kindly request that you raise a support ticket so our team can guide you with a temporary workaround or confirm update eligibility for your installation.

Thank you again for your valuable feedback and support.

Best regards, GoBiz Team

ok thank you

Thank you for your interest in our mobile application.

Please note that the demo application is provided solely to showcase the user interface and basic functionality. It is not fully updated with native Android features such as the Google Play Store subscription payment system. This is expected behavior, as demo applications are not connected to live Play Store services.

The fully functional Android native application, including Play Store subscription integration, will work correctly once the app is created, built, and published under your own Google Play Developer account with the required credentials and configurations.

At this time, there is no separate public demo available with live Play Store subscription functionality, as this requires an actual app listing and approved configuration from Google.

If you would like to see a real working example, we can share one of our clients’ mobile application. Please raise a ticket with our support team, and our team will provide you with the application link.

Thank you for your prompt reply, just sent my ticket

Thank you for the update.

Our team has already shared the application link with you. Please check.

Regarding the image upload limit:

You can change the 2MB upload limit directly from the admin panel by following this path:

Admin Panel → Settings → General Settings → Upload Limit

Update the value as needed, save the changes, and the new upload limit will apply.

perfect and what we can do with the templates and the editor?

You can customize website templates using the built in editor for content and sections.

There is no editor for vCard templates. vCard designs are predefined and cannot be edited from admin panel.

Why not installing smoothly and when i go your website for support where is show me support expire and i have purchase today, this error comes after prefect env. all things are set according to requirement

This issue occurs because the script cannot be installed on localhost as a first-time installation.

The correct process is:

1. First install the script on a live domain 2. Complete the installation successfully 3. Back up all files and the database from the live domain 4. Then configure those files and the database on your local machine

If you try to install the script directly on localhost for the first time, it may result in errors such as 419 – Whoops, something went wrong.

Please follow the above steps, and the issue should be resolved.

Thank you for your message.

About the support showing as expired on our website: This usually happens when your Envato purchase has not yet been synced with our support system.

Please follow these steps:

1. Visit: https://support.nativecode.in 2. Log in using your Envato account 3. Go to My Account 4. Click on Sync Envato Account

Once your Envato account is synced, your recent purchase will be detected automatically and the support status will update correctly.

If the issue persists after syncing, please let us know.

Thank you for your question.

No. Upgrading to the extended license does not include all add-on plugins. Add-ons and plugins are sold separately and are not bundled with the extended license.

Please note that our office will be observing local holidays from 13 January 2026 until 18 January 2026. During this period, responses may be delayed. We will get back to you as soon as normal operations resume.

Thank you for the clarification and for explaining your requirements in detail.

To address your points specifically for vCards:

- Background video without controls or sound Currently, vCards do not support an auto playing background video without player controls or sound. Using YouTube videos will always show recommended videos at the end, as this is controlled by YouTube itself. A clean background video experience like the one you described is not available by default.

- HTML overlay on background (CTA, text, buttons) At the moment, there is no built in option to add a custom HTML overlay (CTA text, buttons, etc.) on top of background images or videos in vCards.

Both of these features would require custom development, as they involve changes to the vCard layout structure and rendering logic.

If you are interested, we can:

- Review the feasibility for vCards - Suggest a technical approach (for example, self hosted video instead of YouTube) - Share an estimated cost and timeline for implementing these features as customization

Please let us know how you would like to proceed.

Hi GoBiz Team, the above requests were for feature requests for future releases of GoBiz.

I believe these ideas would make your product better for everyone and bring more sales to you.

I am going to continue to evaluate GoBiz, and I may buy many more licenses in the future. If I do buy more licenses then I would want them all to be easily upgradable and not have to worry about different customizations between installations.

Again, thank you for your time and help.

Kind regards, Jason

Thank you very much for your thoughtful message and for taking the time to share your ideas.

We truly appreciate you treating these as feature requests for future GoBiz releases. Feedback like yours helps us improve the product for everyone and guides our roadmap in the right direction. We have noted your suggestions and shared them with our internal team for consideration in upcoming updates.

We completely understand your point about wanting multiple installations to remain easily upgradable without the complexity of managing different customizations. This is exactly why we encourage waiting for official features whenever possible, and your approach makes perfect sense.

Thank you again for evaluating GoBiz and for your kind words. We genuinely appreciate your interest and would be happy to support you if you decide to purchase more licenses in the future.

Please feel free to reach out anytime if you have further questions or ideas.

The regular license already includes the full SaaS system, including user subscriptions and payment features (except add-ons). You can use it to run your own SaaS platform and charge your customers.

The extended license is required only if you plan to resell, redistribute, or offer the script itself as part of another product or service.

So, if your goal is to operate your own SaaS with payments enabled for end users, the regular license is sufficient.

Please note that our office will be observing local holidays from 13 January 2026 until 18 January 2026. During this period, responses may be delayed. We will get back to you as soon as normal operations resume.

Thank you for your interest.

For customization cost details and private discussion, please contact us via our official support channel after the holiday period. We will review your requirements and share the pricing accordingly.

Please note that our office will be observing local holidays from 13 January 2026 until 18 January 2026. During this period, responses may be delayed. We will get back to you as soon as normal operations resume.

Yes, you can display only the icons without showing the link text. The link will still function correctly, but the URL will not be visible on the frontend. Please note that this requires some customization.

Please note that our office will be observing local holidays from 13 January 2026 until 18 January 2026. During this period, responses may be delayed. We will get back to you as soon as normal operations resume.

You can change both the home page image and the login page image from the admin panel.

Please go to: Admin Panel → Web Templates → GoBizOriginal → Settings (⚙️ icon)

You will find the options there to update the images.

After updating, please clear cache and refresh the page if the changes do not appear immediately.

Thank you very much for your quick response really appreciated

Thank you very much for your message. We truly appreciate your kind words.

Please note that our office will be observing local holidays from tomorrow until 18 January 2026. During this period, responses may be delayed. We will get back to you as soon as normal operations resume.

Thank you for your understanding.

This 500 Internal Server Error is usually caused by an incorrect language configuration.

Please check the following file:

“config/app.php”

Verify the following points:

- The default language is set correctly - The languages array contains only valid and existing language keys - The available languages array contains only valid and existing language keys - There are no syntax errors or missing commas in the language arrays

After making changes, please clear the cache using:

- “php artisan config:clear” - “php artisan cache:clear”

Once corrected, the site should load normally.

Please let us know if the issue persists.

it worked.

thank you

Yes, this can be controlled plan-wise.

You can disable the Store feature for customers by updating their plan settings in the admin panel. Once disabled in the plan, the Store menu item will no longer be visible in the customer backend.

Currently, GoBiz does not provide a builder or plugin to create entirely new vCard types.

You can use either: 1. Business vCard, or 2. Custom vCard

The Custom vCard is intended for such use cases and allows you to adapt fields as needed.

Creating a new dedicated vCard type (for example, a pet-specific vCard with medical history, vet records, habits, etc.) and making it the only active/default option would require custom development. This is not available out of the box.

If you would like us to review this as a paid customization, please share detailed requirements via a support ticket.

How do I send a request privately?

We are planning to introduce new vCard designs and models in upcoming updates. While we do not have a fixed release date to share at the moment, new designs are actively being considered based on user demand and feedback.

We will announce updates once new vCard templates are released.

Thank you for your interest.

This is a cache-related issue.

Please try the following steps:

- Clear your browser cache and hard refresh the page - Clear your server cache - If you are using Cloudflare, clear the Cloudflare cache as well - Try opening the site in a new browser or incognito window after clearing cache

After clearing all caches, the logo should update correctly in dark mode.

Please log in and create a new ticket with your query.

Sure. Where can I add my GA code?

Please note that the comment section is intended for pre-sale inquiries only.

If you need any technical assistance or support, kindly submit a ticket at: https://support.nativecode.in

Thanks for your understanding.