41 comments found.
Where can I make changes into the translations?
I want to make changes into the PT/PORTUGUESE words
Please add your queries to this ticket: #SWS000531
so I have issue with the PHP, I installed and a few things were giving 500 erros and fatal error.
If you go right now to the link which is https://app.kwanzacred.com/ you will see the page (HTTP ERROR 500) Which occoured when I was uploading the image for the company I created.
I made a list of the errors I found. Check below
The loading time is not great. It takes a long time to load. Even thought I increase the PHP load and I have space. Basic plan cant change to yearly, it goes back to monthly all the time, or I cant delete the basic plan. The currency I am using is Angolan Kwanza ( Kz or AOA ). My package price is 1600000. I cant put this number gives 500 error. Adding Subscription gives 500 error, only allow 3. Im good with this. Adding the Site SEO – Meta description and saving, gives a 500 error and does not save. When I put the number 1600000 as price in subscription it shows 500 error. When I change from monthly to Yearly shows error in the subscription Now, I created an account and I was doing the setting up and I add the logo of the company and from nowhere it went blank. Giving 500 error.
I tried to reset 3 times and gives me error for the 3 on this. Reset meaning creating another cpanel to start fresh but still.
Did you follow all the installation steps? Maybe it wasn’t properly installed. Please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://support.smartwebinfotech.com/
We have received your support ticket & we will check & update you.
Please add your queries to this ticket: #SWS000531
So, i have bought the SAAS but I have a question before I install. All the companies using the script can have their own subdomain?
If yes, will they see their logo on the Login dashboard?
No, sub domain feature is not available but every companies rebranding as per thier needs
Yes, but my question is that, when the company is signing up. Will they be able to see their brand ? like on the login page?
Then will see thier brand after login
Hi, there is any option to disable SAAS?
Yes
How do i get in touch for custom changes?
Yes. Please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://support.smartwebinfotech.com/
I’m getting a server 500 error after uploading the files to the root directory.
The file didn’t extract properly, so maybe .env & .htaccess file is missing.
We sent a reply to your support ticket
hey,I can install it on add on domain ? is it a must files to be in public_html ?
You can install it on a domain, subdomain, etc
Hey.please can you add some reports
We have taken note of your suggestions and will consider them in the future.
Is supported RTL ?
Yes
how can test RTL In demo ?
how can test RTL In demo ?
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://support.smartwebinfotech.com/
Super Admin Email : superadmin@gmail.com Password : 123456
not working getting error 419 Page Expired on your software
This appears to be a browser caching or session issue. Please try opening it in incognito mode and check again.
Good morning Can this be used to create vehicle loan type were car can be given as installment for 1 years , 2 years with monthly installments, is it can be added extra features or allowed customisation by third party or by your company. Can it be installed on single desktop computer.
Yes, you can use it & we can also provide customization services as per your requirements. You will need to install it on the live server/hosting
If you have any more queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://support.smartwebinfotech.site/
Hello I checked demo on owner side when creating loan type it miss some flexibility of adding important loan condition like loan processing fee, annual fees both on fixed or percentage wise that should deduct the loan amount to be lent see screenshot, most loan provider work like this https://prnt.sc/YQUcne_ATiPQ
We can’t open your screenshot. We have noted your point & we will consider it for future versions.
Hi,
Did you offer customization? Thanks.
Yes, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
I cant access demo. Its not working
Please check it now
i access it now. i have question, what is the use of pricing in the owner setting?
You can use our system in two ways:
1. Host & Resell – You can host our system on your own server/hosting and offer services to your customers based on subscription packages.
2.Direct Use – You can personally use the system to manage and grow your own business operations.
I install it and it says error 500
The docs is incomplete
Maybe it is an installation issue. The system was not properly installed on your server.
We have already provided the installation steps with screenshots in the documentation & you should follow all these steps carefully.
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
i followed ur instruction but how do i install it? just type my domain.com or with /install? its not clear. its all just screenshot
do you have video tutorial?
i submit the ticket. no reply. also all the create features are not working. thanks
Our team has already replied to your ticket, so please check it
To avoid confusion and ensure smooth communication, please add your queries or thoughts directly in our support ticket system instead of multiple places. This way, our team can easily track your request and provide you with faster and more accurate support.
Thank you for your understanding and cooperation.
Does the system require VPS hosting?
You can host on any shared hosting or VPS hosting.
If we move the site to a new domain, does it need a new license?
No
When I add a new branch, do I need to purchase a new license?
No
This means that all features are unlocked without any new licenses,
Means? We don’t understand.
please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
Hey there! Just wondering—what exactly comes with the extended license if I go ahead and purchase it?
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
Hi, thank you for your response, i am fully aware of that differences according to envato policies,
but what am asking actually , if i purchased the extended license do i will get the same system, code, programming, modules same as i purchase the regular license?
Appreciate if you could address my question properly. Thank you
Yes
Thank you ☺️
Instead of charging a fixed package fee, could your solution charge based on the customer’s loan transactions?
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
The demo not working, return 419 error , do you have another link for check?
This appears to be a browser caching or session issue. Please try opening it in incognito mode and check again.
https://demo.smartwebinfotech.site/financelend-saas/I just uploaded the script and its showing me 404 error
If you have any queries or suggestions, please feel free to create a support ticket. Our support team will get back to you as soon as possible: https://smartwebinfotech.site/support-ticket
