It doesn’t even load movies. https://i126.fastpic.org/thumb/2026/0110/50/_1c87b0dfa1aea40a12c442845abaf550.jpeg

This issue requires direct technical investigation, as it is related to deployment/environment configuration and cannot be diagnosed through screenshots alone.

Please create a support ticket at the link below and include your website URL, server details, and admin access so our support team can review it properly:

https://iqonic.desky.support/

Our support executive will analyze your setup and assist you accordingly.

At this time, cryptocurrency payment gateways are not included in our current product roadmap. We do not have any confirmed plans for crypto payment integration in upcoming updates.

Is your script suitable for adult content films?

Yes, Streamit can be used for adult content from a technical point of view.

The system does not restrict what type of videos you upload, so adult movies can be uploaded, managed, and streamed like any other content.

However, things like age verification, legal compliance, hosting policies, and payment gateway rules are not handled automatically by the script. These depend on your country, hosting provider, and payment service.

That means:

The software supports adult content technically

Legal rules and service provider requirements must be handled by the site owner

To proceed correctly, we first need to confirm your hosting environment. Please share the hosting provider name and the server plan/package you have purchased.

SSH / terminal access is a server-level capability and depends entirely on your hosting provider and selected plan. Once we have this information, we will verify whether SSH access is available on your server and guide you accordingly.

Additionally, please create a support ticket for this request at: https://iqonic.desky.support/

so we can assist you officially and track the resolution properly.

Please create a support ticket here: https://iqonic.desky.support/

Our support team will review your installation and assist you directly in resolving the image and CSV import issues.

I’ve sent it, please check my ticket.

Thank you for creating the ticket. Our support executive will review it and assist you as soon as possible.

These issues occur when a major update is applied without following the mandatory pre-update steps.

Please complete the required upgrade process using the official guides:

Web: https://documentation.iqonic.design/streamit-laravel/mandatory-pre-update-guide-major-update/mandatory-pre-update-steps-for-web Flutter App: https://documentation.iqonic.design/streamit-laravel/mandatory-pre-update-guide-major-update/mandatory-pre-update-steps-for-flutter-app If any issues remain after completing these steps, please create a support ticket: https://iqonic.desky.support/

Sir, the app is still crashing on Android even after following all the mandatory App Update Instructions provided in the documentation. I have carefully applied all the required steps, but the issue persists. I have also opened a support ticket regarding this problem with Ticket ID #27533. Kindly review and assist in resolving this issue. Thank you.

Thank you for bringing this to our attention. I understand that your app is still crashing on Android despite following all the mandatory App Update Instructions.

We have received your support ticket (#27533) and our team is currently reviewing the issue in detail.

could you please connect with us at support portal for better communication.

Yes. The admin panel provides full control to manually activate or assign subscriptions to users directly from the backend. Administrators can manage user plans without requiring payment flow completion.

Hello,

Thank you for taking the time to test the demo and for your detailed questions. We really appreciate your interest and are happy to clarify everything for you.

Top 10 Section: The Top 10 section is fully dynamic. You can manage this section from Content Settings under the Mobile Settings menu. From there, you can control the Top 10 content and decide how it behaves. You also have the option to enable or disable this section whenever needed.

Homepage Sections (Genres, Popular, Personalities, Top Channels) All the homepage sections you mentioned are fully manageable from the same Content Settings area. You can:

—Remove existing sections

—Add new custom sections as required

This gives you complete control over how the homepage is structured.

Homepage Content Updates (Latest Movies / Popular TV Shows) Newly added movies or TV series are first published to their respective listing pages (Movies / TV Shows). To display them on the homepage sections like Latest Movies or Popular TV Shows, they need to be configured through the content settings. This design allows you to control exactly what content appears on the homepage instead of auto-publishing everything.

Once configured, the content will appear correctly on the homepage.

These controls are intentionally designed to give you flexibility and editorial control over the homepage experience.

Please feel free to reach out if you need any assistance while configuring these sections. We’ll be happy to help.

Looking forward to having you onboard.

Hello,

The Payment Method section is available in the latest version, but it is accessible only under the Super Admin login.

For security reasons, we have removed this option from the demo user login. Currently, payment configuration and management are restricted to the main Super Admin account only.

Please log in using the Super Admin credentials to view and manage the Payment Method settings.

Multi-vendor functionality is not currently part of our roadmap. However, enhanced role and user management features are planned and will be introduced in an upcoming update.

That’s what’s missing in this script. Content owners need to be able to see stats and receive payments for their titles. You said in other comments it was on roadmap. What happened?

We have internally discussed this requirement and are currently evaluating its feasibility and business impact. Based on this assessment, relevant enhancements will be considered for inclusion in a future update.

We recommend using PHP 8.2 for optimal stability and compatibility.

Yes — the platform can be deployed on DigitalOcean without any issues. Please note that DigitalOcean blocks outbound SMTP ports by default. You may need to request SMTP unblocking or use a third-party SMTP provider (such as SendGrid, Mailgun, etc.) for email functionality.

I am referring to storage, not emails.

Currently, the platform officially supports only the following storage Drivers:

• Local server storage • Amazon S3 • Bunny.net Storage

Hello MM Flix007,

We noticed that multiple messages are being sent continuously. We kindly request that after sending one clear message, please allow us some time to respond.

As per our support policy, the standard response time is 24–48 hours. However, as you may have noticed, we usually try to assist much faster whenever possible.

To avoid delays, please: -Send one detailed message describing your concern -Wait for our response before sending another message -Communicate only within the support ticket

We observed that the same concerns are being discussed across multiple channels (ticket, comments, and live chat). This can cause confusion and delay resolution.

We would also like to clarify that we have been actively and consistently assisting you. You can verify this through the attached screenshots: https://prnt.sc/BPepx-8ZeJdv https://prnt.sc/oFKG_EYGpksZ https://prnt.sc/Ztecc9s36z2- https://prnt.sc/esplMV31YmRr

Based on these records, the claim that you were waiting for more than 3 hours is not accurate. Our team has been responding and assisting you throughout.

Please note that instant replies are not always possible, especially for technical issues that require investigation. In several cases, the concerns raised are related to installation or configuration, not product bugs—yet we have continued to assist thoroughly.

Despite handling multiple customers, your ticket has been given high priority. We kindly request your patience and cooperation so we can continue assisting you effectively.

Thank you for your understanding.

We would also like to highlight that after sending your previous message, you edited it and added new information. Because of this, we had to restart the review and investigation, which can naturally be time-consuming and cause delays in providing assistance on your concerns.

For installation-related assistance, please create a support ticket through our official support portal: https://iqonic.desky.support/ Once your ticket is submitted, our support executive will review your case and guide you through the installation process step by step. Thank you

We do not provide any preloaded movies or TV shows with the product. All content must be added using your own sources.

However, the system includes full TMDB integration, which allows you to quickly import Movies, TV Shows, Seasons, Episodes, posters, cast, and complete info automatically.

You only need to attach your own video files or streaming URLs — the full catalog structure is generated for you.

Currently, the system does not allow users to post or upload their own videos.

We support only two roles: Admin and User. Content is managed exclusively by the Admin.

Users can only watch videos based on their access type—subscription-based, rental, or free content.

We have included this in our roadmap and it will be available in an upcoming update.

Thank you. We appreciate your efforts.

Thank you for sharing your feedback — we understand your concerns, and we genuinely appreciate you taking the time to point them out. We’d like to clarify that a major update is already in the final testing phase. This update is not a minor patch, but a large improvement-focused release, which is why it may appear quiet publicly.

What’s included in the upcoming update: UI/UX improvements, with strong focus on mobile-first experience Video player enhancements, including better quality switching and stability

Signup and authentication fixes

Live TV layout and usability improvements

Multiple bug fixes reported by customers over time

Regarding mobile usage — we absolutely agree. A significant majority of users access platforms via mobile, and this update heavily prioritizes mobile apps and responsive behavior, not just desktop.

We prefer releasing stable, tested updates rather than frequent unstable changes. That’s why this release took time — but it brings meaningful improvements.

Once final testing is completed, the update will be rolled out and announced properly.

We appreciate your patience and assure you that the project is actively maintained and moving forward.

If you face any specific issues after the update, our support team will be ready to assist.

We will review this and consider adding it to our product roadmap.

Yes, we provide solid and regular updates for Streamit Laravel as well. However, Streamit Laravel and Streamit WordPress are separate products with different architectures, so features are delivered based on what aligns best with each product.

For Streamit Laravel, our current roadmap includes:

• Skip & Clips feature • Bunny integration • DRM support • Export/Import functionality • GDPR compliance • Multi-Currency Support • IPTV Support • UI improvements • Performance optimization

Thank You!!

There are not enough clickable movie categories

We are not fully clear on what is meant by “not enough clickable movie categories.”

Currently, the home page already includes multiple clickable sections such as Top 10, Popular Movies, and other curated sections. Additionally, Genres, Actors, and Directors are clickable and redirect to their respective listing pages.

If you are referring to any specific area where you expect more clickable categories, please let us know with an example so we can review it further.

Hello,

We’re not able to provide a Postman collection directly. However, you can easily generate one yourself using the following tool, which reads your routes and produces a complete API collection: https://scribe.knuckles.wtf/

Thank you.